Drivehere.com

Ok so the first day I got my car we were test driving the car and I heard a noise and I asked the Drivehere associate who was driving with us, what that noise was and he said “Oh that’s just the little square box on the window”. You know the thing they had on the window before we purchased the car. So after that I kept trying to hear for the sound but I couldn’t hear it. Later that same day of purchasing the car it got dark outside so I went to turn my lights on and one was out. Also one of my brake lights were out. I went to get it fixed that same weekend and had to leave my car for two lights to get fixed. Then I noticed my brakes were squeaking the same week I got my lights fixed so I went back and had to wait hours to get that fixed. After I left I still heard sounds which sounded like it could have been the rotors but I was thinking since they claimed they “fixed my breaks” how could you not see that the rotors needed work. But they didn’t bother to fix that.

Brought 2 used cars from location one. They refused to fix. Continuously tried to for me to pay for repairs that should’ve been covered by them. I was driving the 2nd car I brought from them because they forced us to get one after the other vehicle was in an auto accident. They stated that if we didn’t buy another car from them there would be a bad marking on my credit report. As I was driving the 2011 vehicle the axle broke. Vehicle was not checked before selling for safety issues that could potentially cause death, not to mention that I am currently pregnant. Any problems with this company I urge you to report it to the Pa Attorney General's Office!!! 2ndly I'd recommend you to not buy a vehicle from this company as your life or the lives of your loved ones can be in danger...

Drive Here Service center is very unprofessional. We took our car to get fixed two weeks ago. We were told it would only take a week to get fixed. Every time we called they will hang up on us, put it on hold, never pick up and whenever we ask for a supervisor they never actually gave us a supervisor that said they were the supervisors. And the lady Gia she said she was the supervisor and she spoke really rude and unprofessional to me and I asked for her supervisor and I got nothing. I will really appreciate it if anyone is reading this post can give me information on the directors of Drive Here please. And our call was recorded for quality assurance and a director (Supervisor) can go back and listen to the way she spoke to me and yes I got upset afterwards and I was yelling at her back. Very rude.

This company uses a third party call center to handle call volume as many cheap companies in America do to save a few dollars. I was told incorrect information about the financial requirements to purchase a vehicle. Instead I was assured by this man in who knows where that I would be driving off the lot in my new car. You see, I am a single mother of an autistic boy and little girl. Without a vehicle I would have to take the bus with my children. I'm not complaining truly. In my head I know I am taking a bus that takes 2 hours to get there but it's ok because I'll be driving home. Again, anything can happen but as I said I was assured with my income verification I would be approved. That was not the case. It turned out my verification was not accepted. I was forced to take my kids back outside in not just the cold but the rain which started while I was inside.

Gave me loaner, no way legal inspection. Dangerous, almost crashed, lost control. Doesn't drive properly. Diff check lights on. Makes bad sounds, doesn't hold gas, loses control easy. Turns wrong way!!!

I bought a car from Drivehere.com. From day one I had a problem with the 2005 Mercury Montego. They fix my AC in the car then another problem came up a few days later. They wanted to charge me an arm too.

In May of 2016, I saw the sign from Drivehere.com $1.00 as a down payment to purchase a car. I walked through the door of the fake company and purchased a 2003 Subaru. It was a defective car from day one, and the management put me into another van, 2003 Mazda MPV. From day one the car has been a big, big problem. I have taken the car back on several occasions, but the Service Department will keep the car for days and returned it without servicing the car. This has been going on for months and years, until I have to complained to the Attorney General Office in order to intervene. But, to my surprise, the Attorney General Office reached a settlement with Drivehere.com and a check was mailed to me in the amount of one hundred and fifteen dollars and forty-six cents.

The experience started out professional. I was advised by the sales woman at Drivehere/People's Commerce not to deal with them again after this contract was completed. Now that speaks volumes coming from one of their top sales people. They have been going into my account on unauthorized days taking more than the car note. Testing my account balance with small amounts and graduating to bigger amounts on off days other than the agreed upon schedules days for the debits. I implore any and everyone to look into this company before dealing with them, this is a total rip off using loopholes to appear legitimate. Please do not entangle yourself or your credit with this organization.

Overall I haven’t had a bad experience. I got my van in December of 2017. It was pretty good. Had a good history according to the Carfax it came with. It was an as is car so a few minor things didn’t work which was ok and can be easily fixed. Everything was fine until this past Wednesday when my transmission went out and I had to get it towed to drive here. I had to miss 2 days of work and had to constantly call to get updates on what was going on with my van. I ended up going down there Friday because I kept being told that the manager of the service department wasn’t there and the person I spoke to kept telling me she didn’t know anything.

You don't fix anything except for your motor or your transmission and that's a part of the warranty you're paying on. They lie and tell you that everything's included in the beginning including your insurance and then they also try to charge you for their own mistakes. They sold me a car that gets wet under the seats like coming up under the seats when you take it through a car wash. I ask them to fix it. They told me I will have to pay for that. They told me that all are of their cars are sold as is. The problem is they never sold me the car. You leased it to me and they're very slick with the words to get you to sign a contract. You're thinking you're actually financing a car when you're not. It's not straight up business. If they had a car dealership that kept it 100 and explained it to the T it would be Fairplay because you gave the person an option revealing all flaws pros and cons. Malicious business practices are the norm at this place.