
Onust Reviews
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About Onust
Onust offers two vehicle coverage plans. Plans include 24/7 towing and emergency roadside assistance, safety and recall notifications and real-time connection with an ASE-certified mechanic. No vehicle inspections are required to join, and the mechanical breakdown coverage comes with a $0 deductible and begins immediately.
- Zero deductible for repairs
- Cancel at any time
- Recall notification
- 24/7 roadside assistance
- Unlimited mileage limits once you become a member
- Activation fee with Onust Connect Plus plan
What is Onust?
Onust is a vehicle breakdown coverage and extended auto warranty company. It offers two plans, with costs ranging from $24.99 to $44 or more per month. All plans include 24/7 vehicle roadside assistance and towing, connection to ASE-certified mechanics and vehicle safety and recall notifications.
The Onust Connect Plus plan adds on mechanical breakdown coverage with a $0 deductible. Coverage kicks in immediately. An activation fee (starting at $250) is required with this plan. Most vehicles are eligible for coverage as long they have 100,000 miles or fewer and are not older than 10 model years. European, diesel and electric vehicles qualify with 65,000 miles or less. Once a person registers their vehicle for Onust Connect Plus before these mileage requirements, they can drive their vehicle with no mileage terms and will be covered for the lifetime of their vehicle.
How does Onust work?
Onust offers two levels of coverage: Onust Connect Tech and Onust Connect Plus. Onust Connect Tech is primarily a roadside assistance plan, while Onust Connect Plus adds mechanical breakdown coverage, rental car coverage and travel lodging reimbursement.
You can sign up for an Onust plan online. Once you’ve chosen a plan and made your first month’s payment, coverage starts immediately. The Onust Connect Trust plan does require a one-time activation fee that varies based on your vehicle type, model and mileage. Activation fees start at $125. Onust plans are month to month and can be canceled at any time without a fee.
Each plan from Onust includes roadside assistance, which you can access 24/7 by phone. If you have the Onust Connect Plus plan and your vehicle breaks down, you can take it to any ASE-certified mechanic and have the shop call the Onust claims department. There is no deductible.
Onust plans
Onust has two coverage plans:
- Onust Connect Tech: This basic plan includes 24/7 towing and emergency roadside assistance, vehicle and safety recall notifications and real-time connections with ASE-certified mechanics for answers to your questions. Roadside assistance includes flat tire assistance; fuel, oil, fluid and water delivery; lockout assistance; dead battery assistance; and ride-share assistance.
- Onust Connect Plus: Onust’s highest-level plan includes everything in the Onust Connect plan, plus mechanical breakdown coverage, rental car coverage and lodging reimbursement. Onust covers repair and replacement of thousands of parts and components in these categories:
- Engine
- Transmission
- Drivetrain assembly
- Suspension
- Steering
- Brakes
- Electrical
- Air conditioning and heating
- Fuel system
- Cooling system
- Interior electronics
- Convenience accessories
- Vehicle hardware
- Electrical vehicle components
- Other components
- Sport package components
Be sure to read over your contract for excluded parts and repairs. For example, Onust states that it does not pay for repairs necessitated by the failure of the exhaust system or catalytic converter. It also does not cover specific services, such as fixes of squeaks or rattles or corrections of air or water leaks.
Certain vehicles are ineligible for mechanical breakdown coverage from Onust. These include vehicles with over 100,000 miles, vehicles over 10 model years old and specific vehicle models.
How much does Onust cost?
The Onust Connect Tech plan starts at $24.99 a month, respectively, at the time of publishing.
The Onust Connect Plus has a starting cost of $44 per month, plus a one-time activation fee starting at $125. The monthly cost and activation fee depend on the year, make, model and mileage of the vehicle. You can get a quote for the Onust Connect Plus plan online; you’ll need to provide your primary state of residence, ZIP code and email address, as well as your vehicle identification number (VIN) or the vehicle’s year, make, model, drivetrain and fuel type.
Onust FAQ
What are Onust’s coverage limitations?
Onust’s roadside assistance benefit doesn’t cover the cost of emergency fuel, fluids, parts or replacement keys. It is not available more than once in a seven-day period or more than three times in a calendar year.
Your Onust mechanical breakdown coverage should list noncovered parts, services and conditions, so read it over carefully. For example, noncovered parts may include audio speakers and the exhaust system, and noncovered services may include engine tuneups and removal of contaminants.
Onust does not pay for repairs performed without prior authorization or breakdowns due to preexisting conditions, vehicle misuse or negligence. It also doesn’t cover your vehicle’s repairs if it’s still under manufacturer warranty.
Can I choose my own mechanic with Onust?
You can use any ASE-certified mechanic to perform repairs on your vehicle.
Can I transfer my Onust plan if I sell my car?
You cannot transfer an Onust plan to a new owner.
Can I cancel Onust?
You can cancel an Onust plan at any time without a fee. Access to your plan continues until the end of the billing cycle; however, if you cancel within the first 30 days of sign-up, you can get a refund of both the monthly subscription fee and the activation fee (if you’ve made no claims).
How long does an Onust contract last?
Onust plans are month to month and last as long as you pay the monthly fee.
Is Onust legit?
If you’re looking for vehicle coverage for roadside assistance or mechanical breakdowns, it’s worth comparing Onust’s plans and costs with those of other companies. Onust differs from many extended auto warranty providers by covering your vehicle on day one — but you do have to pay an activation fee of at least $125. There are coverage exclusions for all plans, so it’s important to read the fine print of your agreement. Plans are month to month, and Onust makes it easy to cancel at any time.
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- 4,606,585 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Onust Company Information
- Company Name:
- Onust
- Website:
- www.onust.com
