Omega Auto Care

Omega Auto Care Reviews

About Omega Auto Care

Omega Auto Care offers extended auto warranties that continue coverage after factory warranties expire. The company has several coverage options that all include additional benefits like roadside assistance, rental car reimbursement, road hazard coverage and trip interruption insurance. Omega Auto Care covers cars up to 15 years old with less than 250,000 miles.

Pros
  • Wide-ranging plan options
  • Covers older cars
  • Small down payments
  • Maintenance plan for life of policy
Cons
  • No online quote process
  • Not available in every state

Featured Reviews

Louisville, KY
Verified purchase
I filed a claim for a control arm of my 2016 Dodge Charger with Omega Auto Care. The process was fairly easy. I just gave my information to the people who fixed my vehicle and the...

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Riverside, ND
Verified purchase
I couldn't afford to pay things that are not right with the vehicle. ... I went with Omega and everything was good. ... I made an appointment then I went in there and they did my ...

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Omega Auto Care cost

Although costs vary, expect to pay roughly $2 a day for one of Omega Auto Care’s extended warranties. Exact prices depend on your coverage and the make, model, year and mileage of your car.

The best way to get an accurate price is to request a quote. Unfortunately, there is no online quote process from Omega Auto Care. However, you can call and speak to a representative to receive more information on pricing.

Like most extended auto warranty companies, Omega Auto Care offers a 30-day money-back guarantee in case you change your mind. Omega Auto Care down payments can be as low as $50. Down payments for extended auto warranties from other companies are often $100 or more.

Omega Auto Care plans

Omega Auto Care offers five plans, ordered here from the least coverage to the most coverage: Powertrain, Powertrain Plus, Powertrain Enhanced, Used Stated and Exclusionary.

Powertrain
The Powertrain plan covers your vehicle’s:
  • Drive axle*
  • Transfer case*
  • Transmission*
  • Forced induction system*
  • Engine*
*The given Omega Auto Care plan covers some repairs in this category but not all
Powertrain Plus
The Powertrain Plus plan covers your vehicle’s:
  • Drive axle*
  • Transfer case*
  • Transmission*
  • Forced induction system*
  • Engine*
  • Electrical/high-tech components*
  • AC and heating systems*
*The given Omega Auto Care plan covers some repairs in this category but not all
Powertrain Enhanced
The Powertrain Enhanced plan covers your vehicle’s:
  • Drive axle*
  • Transfer case*
  • Transmission*
  • Forced induction system*
  • Engine*
  • Electrical/high-tech components*
  • AC and heating systems*
  • Cooling system*
  • Fuel system*
*The given Omega Auto Care plan covers some repairs in this category but not all
Used Stated
The Used Stated plan covers your vehicle’s:
  • Drive axle
  • Transfer case
  • Transmission
  • Forced induction
  • Engine*
  • Electrical/high-tech components
  • AC and heating systems*
  • Cooling system
  • Fuel system*
  • Brakes
  • Suspension
  • Steering
*The given Omega Auto Care plan covers some repairs in this category but not all
Exclusionary
The Exclusionary plan covers your vehicle’s:
  • Drive axle
  • Transfer case
  • Electrical/high-tech components
  • AC and heating systems
  • Transmission
  • Forced induction system
  • Cooling system
  • Fuel system
  • Engine
  • Brakes
  • Suspension
  • Steering

Every Omega Auto Care plan comes with roadside assistance, trip interruption insurance and rental car reimbursement. More specific information about what each Omega Auto Care plan covers is available on the company’s website.

Omega Auto Care coverage

Omega Auto Care covers cars up to 15 years old with up to 250,000 miles. This is on the higher end of the market in terms of both mileage and age.

Most Omega Auto Care warranties cover a car for five years, but there are also plans that don’t last quite that long. Omega Auto Care has a typical waiting period of 30 days and 1,000 miles before coverage kicks in. Repairs can be made at any licensed repair facility. To file a claim, just call Omega Auto Care’s claim department.

All Omega Auto Care warranties come with roadside assistance, trip interruption insurance and rental car reimbursement. 

  • Roadside assistance includes vehicle fluid delivery, towing, lockout services, flat tire changes and jump-starts.
  • Rental car reimbursement values vary by plan, but the most common is $30 per day for up to five days.
  • Trip interruption reimbursements are $75 per day for up to three days. You must be 100 miles or more from home to qualify for this, though.

Omega Auto Care’s Road Hazard Coverage also pays up to $400 to cover repairs on your tires (limit $100 per tire).

All Powertrain plansUsed StatedExclusionary
Car ageUp to 15 yearsUp to 10 yearsUp to 7 years
MileageUp to 250,000 milesUp to 150,000 milesUp to 250,000 miles

Omega Auto Care FAQ

Where is Omega Auto Care available?

Omega Auto Care is available in 46 states. The company does not offer warranty plans in Minnesota, Rhode Island, Washington or California.

How many plans does Omega Auto Care offer?

Omega Auto Care has five plans across three tiers.

  • Exclusionary coverage is suitable for vehicles that are seven years old or less with under 100,000 miles at the time of signing.
  • Used Stated warranty coverage is suitable for vehicles 10 years old or less with under 150,000 miles.
  • Powertrain protection is suitable for vehicles less than 15 years old with under 250,000 miles. Within this tier are three additional plans: Powertrain, Powertrain Plus and Powertrain Enhanced.
Does Omega Auto Care cover older vehicles?

Yes, but Omega Auto Care does not offer coverage for vehicles more than 15 years old or with over 250,000 miles.

Is Omega Auto Care legit?

Omega Auto Care is a solid choice if you are looking for an extended auto warranty. Its reimbursements are relatively generous, even if the overall costs of its plans are average. Small down payments make it easy to get started. Omega Auto Care is a particularly good choice for cars with high mileage since it covers vehicles with up to 250,000 miles.

Omega Auto Care Reviews

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    How do I know I can trust these reviews about Omega Home & Auto Care?
    • 4,606,585 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    CoverageTech

    Reviewed Jan. 30, 2025

    Last year, I took my car to a dealership for a routine cleaning, which was covered under the warranty I had purchased. Unfortunately, after the service, my car wouldn't start and exhibited strange electrical issues. The dealership kept it for about 10 days, and while they initially speculated it might’ve been a battery issue, they also suspected water had seeped into the electrical components. Eventually, they replaced the battery, and the car was in working condition again.

    However, a month later, I discovered my air conditioner wasn't functioning. It was too late for a return visit for repairs, but I hope to address it soon with my warranty. During the time the dealership had my car, I struggled to secure a loaner vehicle and had to push hard to get one, which was eventually covered at no extra cost to me.

    Despite these challenges, Omega's support was satisfactory. Any difficulties were primarily with the dealership rather than Omega itself. Overall, I am pleased with Omega’s service, and I would rate my experience at 5 stars on a satisfaction scale.

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      Verified purchase
      Customer ServiceClaims HandlingCoverage

      Reviewed Jan. 30, 2025

      I had an experience with Omega Auto Care regarding my auto warranty and a claim for my car's compressor. While the initial repair was completed, I've been facing ongoing issues with my air conditioning and heater. Sometimes they work, sometimes they don't, which has been quite inconvenient. As a caregiver, I heavily rely on my car and can't afford the extra costs of a rental vehicle while sorting out these issues.

      Omega Auto Care managed my claim and took care of the details, but there was some confusion surrounding the coverage for the rental vehicle during the repair process. They mentioned reimbursing me $30 a day for the rental, although I'm not entirely sure if that transpired as expected.

      If I had to rate them, I'd give a 5-star for overall experience and customer service, and the same for the price. However, the coverage itself would be a different story due to the persisting issues with my car.

      Despite these challenges, Omega Auto Care's responsiveness was a positive part of the experience. I hope they can resolve the ongoing issues with my vehicle soon.

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      Verified purchase
      Customer ServiceTechPunctuality & Speed

      Reviewed Sept. 14, 2024

      My warranty was about to expire and I heard about Omega through someone over the phone. I researched and called back and decided to move forward that way. I needed to get something replaced and I saved some money by using them. So, that was nice. The repair was super quick. I went into the dealership and told them my car was doing this funny thing. They looked at it and said they could buy the product for me. By the time I came back, they had the product and had the car fixed, and had already gotten what they needed from Omega.

      I like knowing that if anything serious goes wrong, I'm not gonna be dipping way into my savings. I know I can afford anything that happens. Also, when I mentioned that I have Omega, the dealership said that it’s a good one. This is probably the most reputable one because you hear the extended warranty and you hear the jokes online, but this one's real and has helped me. So, when I tell people, I just say that if they need or want one, this is what they should go through.

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      Verified purchase
      Customer ServiceCoveragePrice

      Reviewed Sept. 8, 2024

      I had a very frustrating time with the broker who sold the policy. When I called, I told them that I would like to get a comparative bumper-to-bumper policy and they threw me with a stated coverage. The entire time I thought I was getting a bumper-to-bumper coverage and when there were issues that happened with the car, they didn't cover one thing. I went back and forth with the broker. Then, there was an issue with a payment. The payment was submitted and there was an issue with reinstating. Omega was telling me I need to wait another waiting period. I spoke to their compliance officer, because the broker told me there would be no lapse of coverage and the compliance officer at Omega confirmed that. From there, there hasn't been any issues.

      But the issue that I have is their labor rates. They're nowhere close and it pushes me to go to their little circle that are signed up with them. Nobody, at least, here in South Florida is anywhere close to 140 an hour. Also, certain things are not pro-consumer. I just had an alternator put in and a brand-new alternator would have been $400. An aftermarket would have been less than that. They were only affording a price saying that they would get the part. But my frustration is with the broker. I was misled to believe that I was getting a certain policy and I did not receive it. But when I did speak with Omega and I spoke to their compliance officer, she said that she was gonna review the recordings and if they told me that there would be no lapse in coverage, then there'd be no lapse in coverage. Everything got worked out and when I brought the car in, they covered everything and they've been covering everything since.

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      Verified purchase
      TechRefunds & Payouts

      Reviewed June 11, 2024

      The tranny went out and Omega Auto Care put a junkyard transmission in it, which will not last. They wanna replace them with junkyard parts. That's what they do instead of putting new parts in. It doesn't make sense because they know they would pay for that transmission again within a few thousand miles if they pull them out of a junkyard, 9 times out of 10. And this thing, I just got it, and I'm gonna take it in, find out why, but it wants to take a while to shift into fourth to fifth gear and I have 4,000 miles on that tranny that they wanted a junkyard put in.

      They had to find one first because they want to deal with a junkyard instead of an auto parts store, and there was a holdup on something that they had to get it cleared, and there was a holdup on something else. Also, there was a dealership that held me up more than the auto part. It took them two weeks after they got the part and put it in. But at least they paid for the tranny.

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      Verified purchase
      Claims HandlingCoveragePrice

      Reviewed Jan. 30, 2025

      I learned about Omega AutoCare through a letter in the mail. They offered the cheapest extended policy for my car, a Mercedes GLE Coupe, with better coverage and longer years than any other policy I looked into. I initially had a repair issue with the passenger rearview. The warranty company sent a replacement, but it didn't work. However, they shipped a new one, and the entire claim process took about two weeks. Despite this hiccup, I'm very satisfied with Omega's claims process, especially for the price. They even gave me $50 or $100 off my first maintenance. I've recommended Omega AutoCare to my coworker and even got a policy for my husband's car. Overall, the service I've received has been excellent, and I have not received any incentives for giving a positive review.

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      Verified purchase
      Claims HandlingCoverage

      Reviewed Jan. 30, 2025

      I recently had a repair issue with my vehicle where the electrical window motor failed, preventing the window from going down. Luckily, I had coverage with Omega Auto Care, which I had previously used. The entire repair and claim process went smoothly, without any issues, and everything was resolved in about two days. My experience with Omega Auto Care has been great, and I would give them a 5-star rating based on my satisfaction.

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      Customer ServiceCoveragePrice

      Reviewed Jan. 29, 2025

      Got a midday cold call from an anonymous fast talking agent who would not initially share who they were, what they were phoning about, why they had my information, or how they represented my initial brand (Honda). I was then transferred to an even faster talking 'specialist' who quoted me $179 for a total of 5 years extended auto warranty. When I pressed, they finally admitted it was $179 per month which equals to $4296 which is approximately 1/3 the cost of my whole car.

      Once I repeated back to him what he said in plain terms in order to ensure I understood, he hung up on me. Funny because I was set to ask follow-up questions as I had not made a final decision on purchasing coverage. Thank you, slimy agent--you did me a favor and I can now firmly decide that I've dodged a bullet. For those that miss the security of additional warranty coverage, BE CAREFUL OMEGA HAS VERY SCAMMY BEHAVIOR. I called back the 'local' number that Omega called from and pressed #2 to be added to the Do Not Call List. Called from a local # 319.253.6177

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      CoverageTechPrice

      Reviewed Jan. 21, 2025

      They take forever to get in contact with and they don’t cover the full price of parts and labor. I would not recommend this service provider. I've had my car in the shop twice now and both times the car has been in the shop for a whole week for something I could've fixed myself in a more timely manner.

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      Verified purchase
      Claims HandlingCoverageTechPrice

      Reviewed Jan. 15, 2025

      I used Omega in October for a front passenger strut. The claims process was straightforward and hassle-free; the dealer managed everything, contacting Omega directly. All I needed to do was sign, which made the process very convenient. The repair has held up well so far, and I haven't encountered any further issues.

      I rate my experience with Omega a 5 out of 5. They efficiently handled my first claim without any complications. The warranty coverage is satisfactory, covering almost everything except regular wear and tear. I'm quite pleased with the cost of the warranty. I paid $3,975 for coverage of either 100,000 miles or until 2028, whichever comes first. Considering a single repair might exceed $2,000, I find this a reasonable expense. Overall, I'm happy with the price and the protection it offers.

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      Omega Auto Care Company Information

      Social media:
      Company Name:
      Omega Home & Auto Care
      Company Type:
      Private
      Address:
      50 N Laura St
      City:
      Jacksonville
      State/Province:
      FL
      Postal Code:
      32202
      Website:
      omegaautocare.com