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We purchased a 2013 Pathfinder and it wasn't cheap! We have had the same issues every other person has had. Cheap interior, foam literally torn from the third row seat, Moore Nissan did nothing (previous to Benton Nissan). Visors droop and block your view. Hood acts as though it's going to fly up on the windshield. We have NEVER been notified that any of this is a recall. Air conditioner compressor went out, transmission recalled, and now the transmission has gone out. We just paid $4600 for a new transmission. Which we were told was NOT a part of the recall. VERY CONVENIENT! It's been 1 week since we picked it up, now the gas pedal stops working.
Nissan has taken a place lower than Chrysler and that is pretty low. Not happy with Benton Nissan because the manager I spoke with said Benton was not responsible for issues with Nissan. They could only give me the Consumer Affair number at Nissan Corporation. The "pass the buck" "cop out" attitude apparently radiates from the top down. Otherwise, ALL these issues would have been recalled. What a disappointment! Nissan being a terrible product. I thought I would NEVER see this day, but it is here! NO more Nissans for me! EVER!
In March 2016 we purchased our Nissan Pathfinder (from 2015). It had around 29.000 km on it. We drive about 20.000 km a year because we don’t use it for work. We pay around $500 CAD every time when our car comes in for service. Front brakes have been replaced, and battery replaced. Now it is 2019 and we have 82.400 km on our car. Our car was in for service on December 27 2018. Another $500 CAD paid. A week after the service appointment we heard a rattling noise under the hood. It got worse over time to a flapping sound and I made another appointment for the car. I was told I had to pay for diagnostic time which was without tax a $110. They told me that I could no longer drive my car and needed a new radiator rad replaced or something like that?
The part wasn’t in stock and had to be flown in from Montreal. The part cost $1198. The fact that it had to be flown in makes me think it doesn’t happen often?? Since it took two and a half hours to put it in we had to pay over $300 CAD in labor costs, two days rental car, and of course the part; a total amount of $1799! I find the maintenance cost for this car very high. Has somebody else experiences like this? Do other people think Nissan is an expensive brand in maintenance? We are thinking of trading it in and go back to Toyota. Even though we enjoy driving this car and the people at the Nissan garage are friendly and helpful, I don’t think we will drive Nissan again.
Nissan was to notify customers that the 2013-2014 Pathfinder had CVT transmission problems. They notified me to bring it in and reset the codes, but not about the transmission failure and what they were court ordered to do about it. I have 24 payments left and of course, Nissan wants me to pay the repair costs for a new transmission. I am on a fixed income. They boasted these cars, convinced consumers to abandon other dealerships for theirs only to sucker punch the customer. A low down dirty shame.
Purchased NEW for Wife, 2015 Nissan Pathfinder. Dealer only serviced, locally driven only. 24K miles, needed new tires, not alignment issues, buy cheap grade of tire. 34K Miles-Cooling fans, now I need to have new cooling fans at the sum of $1200 which they have quality issues with. Interior very CHEAP compared to competitive models. I own 4 NISSANS, and I will replace with other brands one at a time. STAY AWAY!
I bought a 2015 Nissan Pathfinder in 2015. We will start with tire rotations, I had to pay for them because I didn't buy the tires from the dealership (Excuse me. I BOUGHT A COMPLETE $47,000 SUV). Okay then there was a recall on brakes, I had to pay for brake shoes so recall was not free. Now, I turn the heat on and this loud rattling noise was coming from under hood, had my boss take a look and was told my fan casing had a loose screw (it was my cooling fan making the noise). I then took my car to Jones Nissan, car was not making noise. About an hour later I was told it was my cooling fan and the out the door price for repairs is going to be $887.00.
Well when I go to pick up the car I was informed that the Cooling Fan usually need to be repaired anywhere between 25,000 and 60,000 miles and it was not covered by the 60,000 5 yr warranty. What I am really pissed about is that Nissan is well aware of the defective Cooling Fan Assembly and is doing NOTHING TO FIX THE ISSUE! I am seriously considering trading this Piece of JUNK in for a Honda Pilot. Google the Cooling Fan Assembly before purchasing this Vehicle! It's not worth it. By the way I had a Honda Accord before this with nearly 0 problems and 0 repair costs. COOLING FAN. Never even heard of it until now, and I've owned 4 cars! Buyer BEWARE!!!
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I am beyond FURIOUS at this point with Nissan and probably will never purchase a Nissan again. My powered rear lift to my 2013 Pathfinders tailgate broke off at the mount because it rusted which should never have happened because it's supposed to be sealed off. All I need is a new lift and 1 mount. Everything else still works! Nissan has decided to replace the entire system with a better coating for rust products and removed all the current replacement parts for my vehicle!!! So what should be costing me $300 now will cost me a minimum of $1500 without labor!!! Which is 1/8 of my cars worth at the moment!!! This isn't the only thing they are starting to do this way...
My windshield wipers had a clip near the motor break and instead of replacing the clip I had to buy a whole new motor unit for $450 even though my motor unit worked!!! This is BS at this point!! Making it too expensive to fix my car... Well not even fix at this rate. I'll be replacing all the parts making a brand new car!!! Also, Trim parts are coming off all over the place and it's only 5 years old!
I contacted Nissan about a paint defect and they did an investigation without looking at the car. Paint is bubbling and flaking off on the fender. Not from usual wear and tear... It's a paint defect. I will never buy another Nissan and don't recommend anyone to purchase one. Nissan 2011 Pathfinder should have a paint recall.
Updated on 09/14/2018: They said there was not a recall. They refused to even look at the damage... They said the warranty was up. I bought the car (Nissan Pathfinder 2011) new and it was garage kept... Why won't Nissan stand by their product? I will never purchased another and I would never recommend someone to buy Nissan. I will try to download some photos if this site will allow it.
I bought a a 2008 Nissan Pathfinder brand new and the truck has 135k miles. It started making a vibration noise like I was driving on the sidewalk. Nissan dealership said it is due to radiator fluid in transmission. Nissan has been having this problem since about 2005. Will cost about 6k to replace transmission and radiator. Contacted Nissan, they refused to provide any help with the repair. NEVER, EVER BUY A NISSAN. They don’t take care of customers and cars are not reliable.
Bought our 2013 Nissan Pathfinder SV in April of 2016 with around 30,000 miles on it. By June of 2016, it needed a transmission replacement. It was still under factory warranty, so initially we weren't concerned. Fast forward to today, August 1, 2018. We have now needed the transmission replaced 4 times - twice in the last 5 months. We rarely tow and never more than its capacity. The dealership even says they see nothing abnormal that would be causing the repeated failures. We've contacted Nissan with our concerns. If we sign an agreement absolving them of all future responsibility with transmission issues. This does not even cover half of the price of a transmission replacement - which we will likely need again within the year.
When we expressed hesitation to accept that offer and asked them how they can ensure this most recent transmission replacement will resolve the issue when that is what we've been told the same thing the other 3 times, with no resolution they only respond with "This is our final offer regarding this issue." Nissan has zero interest in correcting the problem, they just want to wave a small amount in our faces and make us go away. DO NOT buy from Nissan, they do not care about their customers. They simply want to force customers to sign away their right to sue.
Nissan's staff have become combative and rude when we express our concerns that there is no guarantee the problem with the transmission is resolved. They also are denying any extension of warranty, despite the fact that they sent us a letter to extend the warranty in March of 2017. If we sign their agreement, it would nullify any previous warranty extensions.
2013 Pathfinder - First and last time we purchase a Nissan. Not a cheap car and we have had 3 major issues with it since it is out of warranty. The latest issue was the air conditioning compressor. An aftermarket part and the repair was still $1100. To top it all, since the repair, the rear a/c does not work if you are on the bluetooth. This seems to be a mystery to everyone at Nissan. What a fiasco. Not worth the trouble. Good experiences with Toyota and Volkswagen. At least the cars had over 100,000 miles on them before we had to do a really expensive repair. We complained to customer service and they are willing to pay for half of the bill but we still don't have a fully functional vehicle. Do yourself a favor and stay away! I am so turned off of the brand that I am disgusted. Next car we'll be going back to Toyota.
I have been a Nissan owner since and never had any problems with my cars. I have suggested to other family and friends how owning a Nissan is the best thing they could do. My car (Nissan 2013 SV Pathfinder) is only 5 years old and is falling apart. The engine which was suppose to be recalled has never been. My sun visors and junk and do not function correctly and now my door handles and inoperable. This car is a death trap and I want someone to find out what's going on with this company. I cannot afford to continue payment and the upkeep of it as well. They should be ashamed of what they are turning off the ASSEMBLY LINE. What a mess.
When car shopping, I chose the Pathfinder for the sleek look, the 3rd row seating, the backup camera and the red leather seats. It also came with heated seats, which I love! The sunroof is a nice feature that I wasn't looking for but I am happy about now. When comparing it to other midsized SUV'S with 3rd row seating, it just felt right and I still feel that way years later. I have owned my Nissan Pathfinder for 9 years and have had an amazing experience with it. Other than scheduled maintenance, I have not had to replace any parts on it and have had no mechanical issues. I drive across country often and it is a smooth comfortable ride. But I do not like that the back hatch closes harder than most other vehicles. It almost slams shut. Also, I would improve the accessibility to the 3rd row seating and modernize the body style. Other than that, Nissan got it right.
My Pathfinder LE was a 2007, and at 180,000 KM had the 'known' transmission failure where the transmission line running through the radiator degrades and bleeds coolant into the trans. I had to have the transmission rebuilt at a cost of $6,000. Vehicle ran okay for a while after that, but then began to have cooling system issues.
I'm giving it 2 stars because for the first 150,000 km it was a decent vehicle. The fact that Nissan knows this is an issue though, and chose to hide it from consumers and never has addressed it with Canadian owners is unacceptable. In my opinion, with the reliability of modern transmissions when properly maintained they should function without issue for 300-400 KM.
We have been happy overall with the Pathfinder. For an SUV it has decent gas mileage, good passenger room, and has been pleasant to drive. It has multiple LATCH systems for easy installation of car seats, comfortable front seats, has ample storage space with the third row folded down, easy maneuverability of the passenger seats. Our family of four, with two in car seats, fits comfortably. We have been a lot more mobile now that we have this car. However third row is very cramped and has little luggage space. It is disappointing to find that using the third row is uncomfortable for passengers, including children. We would have liked to see the LATCH system in the third row as well as the second. Better ventilation for the third row would also be an improvement. Also gas mileage could be better.
I like that it has a built in DVD player that keeps my kids entertained. I also like the built in navigation system, 6 disc CD changer, and 3rd row leather seats. As far as comfort and convenience, I love it. But I don't like that it isn't 4WD. I have had issues with it getting stuck a lot and had to get it fixed already even though I've only had it for a couple months. I also don't like that this specific year model they ran radiator hoses thru transmission, causing the majority of them problems.
I have 2013 Nissan Pathfinder with defect visor that would not go back up. This is a safety issue and I called Nissan but to my surprise they are not willing to do anything. Basically don't care about my concerned. Fox Nissan the local dealership did not concerned either and there is a lot of review on internet about the cheap plastic that Nissan used in the sun visor. I think they have been getting away with this and maybe they were paying somebody for the cover up. This is not a good company to buy from and hope I do not have two Nissan product in my household.
Enjoyed Nissan Pathfinder for the past 2 years as a daily driver for work and family also with travels along with being military and moving every so often. It drives less than the average person does each month and spends most time under a parking garage. But I like that it has touch start sensor, backup camera. We also got a cold weather package with heated seats and steering wheel. I very much enjoyed it, but I would like more driving modes. Parking assistance would be a great addition on but I know we only have a midline level and not a top of the line level for this make and model of car.
I love Nissan Pathfinder. There is ample room for my eight grandchildren to spread out and not touch each other. It is a great, comfortable car. The gas mileage was a definite plus as was availability. I love the hauling adjustability as well. Overall, my experience has been a very positive. A really fun car to drive and economical as well. I would buy another one.
Not only did my fan and transmission need to be replaced on a 2016 Nissan Pathfinder with 27000 miles on it but the sensor broke under the passenger seat. Nissan will not replace it under warranty because they said that it is my fault. First of all the flimsy sensor connection is right under the seat and basically had nothing protecting it. They said something must have gotten under the seat and hit it. There is NO reason a very important sensor should be put under the seat where something can hit it and break it. Obviously there is a design flaw!
I am now driving around in a vehicle that has no passenger airbag! I am warning everyone I can not to get a Nissan!!! I am going to contact a lawyer and see if there is anything I can do! I am leasing this and I am not up with my lease until Feb 2019! I no longer feel safe and have my children in this vehicle! Shame on Nissan for not covering it under warranty and placing the sensor in such a vulnerable spot!
Paid for repairs on 3 out of the 4 Doors. I have owned a 2013 Nissan Pathfinder for three years. I purchased it certified pre-owned. Since purchasing the vehicle, both the driver’s side and passenger side interior door handles have broken off and been repaired at my expense. Shortly after the second door handle broke, the switch on my passenger side rear door somehow jammed and the switch does not move. It is stuck in the locked position so the door has to be opened from the outside.
Most recently, I had the molding on the right top of my vehicle pop up due to a broken clip. I took my vehicle to a body shop thinking a clip replacement would not be a significant expense only to find out that Nissan acknowledges the clips break frequently so they quit selling just the clip. It is necessary to purchase a clip that performs the repair on both sides of the roof, you can't just buy one side. So the bottom line here is that Nissan is willing to make money off of consumers as the result of product quality. I ended up paying $425 dollars as a result in lieu of just paying for new clip.
I reached out to Nissan Consumer affairs to see if they would be willing to at least fix the child lock in good faith. They sent me to the local dealership to have them see if there was anything they could do. What a waste of time. My option was to pay the labor cost to have the pop off the inside of the door to just see if there was a quick fix. When the dealership called corporate to see if they would just absorb the half hour of labor cost, it was denied. Needless to say, I will get rid of my Nissan and never own one again.
I bought a brand new Nissan Pathfinder in 2013 and it had many recalls (which is normal for cars) but I was amazed at how many "normal" things broke in the car. Two door handles broke off (inside of the car) as my kids opened the door!!! And the sun visor on the driver's side (and later the passenger side) broke so it would impair my field of vision and I had to use a clamp to hold it in place. Those three things were NOT paid by Nissan... I had to pay out of my own pocket. I have never had a car that would have normal parts break off like that! Horrible and cheaply made car...
I am sure Nissan cut corners to make it cheaper and consumers are getting stuck with a low-quality car. I DO NOT recommend this car to anyone. It looks nice but FALLS APART! I am keeping it because it is paid for... I don't plan to buy another Nissan... So disappointing that the company just says the parts are "out of warranty"... I have had many cars and NONE had a door handle or a sun visor break... It is VERY disappointing!
I purchased a 2013 Nissan Pathfinder platinum used in 2015, everything under the sun has gone wrong with it. I still owe on it and now they tell me I need an engine for $14,000. Are they out of their minds. It’s not covered under warranty nor recalled. Not sure why when I read at least 60 complaints about the same issues I’m having. And they charged me $100 for each thing they had to diagnosis. I’ve had all my oil changes done on a 4000 basis or when needed, but because I don’t have a warranty on engine or record of service through a rip off place like Jiffy Lube. They don’t want to hear it or help me. So therefore I’m careless, with 4 kids and a single mom.
I saved my hard earned money to get this car. I always wanted one. Thought I was getting a good deal. Haha guess I was wrong. The door handle broke out of the blue, all my headlights burned out at the same time twice, my hood flew open while I was driving (which is recalled). I would of never known if I didn’t look it up myself! I’m disgusted and will never ever do business with Nissan again or recommend! Something needs to be done! Transmission has jerked for at least a year as well. They say it’s not recalled. I read differently!
Nissan Pathfinder's seat material is hard to keep clean but newer versions have better material I think. Handles well and good gas mileage for the size of the vehicle. Strange rattle but doesn’t impact performance. Dealer addressed previous issues.
Nissan Pathfinder is a good car and sometimes good in gas. But Nissan dealer in Huntington was not good. I told them from the get go that I needed a 4x4. The salesman trick me with a regular truck. Not happy about that.
Live in Chicago and heater output is lacking. When it is really cold I use my Jeep Patriot. Assembly uses cheap clips that come loose. Plus this is not a SUV. Front end under bumper shroud is too low and bottom of radiator is too low with no skid plate. Had front bumper pulled off by snow pile and bottom of cheap plastic radiator damaged by something that was only 4 inches high.
First, I will say that I was probably one of Nissan's biggest fans! This is my 5th Nissan (all purchased new): Altima, Maxima, Pathfinder, Versa and now the 2013 Pathfinder Platinum. The high quality and manufacturing of my previous Nissan vehicles was something I greatly appreciated. However, the purchase of my platinum Pathfinder has consisted of one disappointment after another... Nothing which was covered under Nissan's warranty or the additional "bumper to bumper" warranty sold to us by the dealership (now, which has since changed ownership).
My current ongoing challenge: both of my visors are broken. We were told 2 years ago they aren't covered and will be over $200 for the replacement hinge part alone+ labor (x 2 visors). I have read reviews that people are replacing these, only to have it happen again. So, we are not putting out the $500+ to replace them. I deal with the falling visor as I drive and still search for a way to "rig" it myself for safety purposes.
We have already replaced the driver's door handle which broke off, front wheel bearing (which was finally diagnosed by a small private shop after extremely loud road noise and buying new tires and having it checked by 4 auto shops). The rear bumper sensor is faulty resulting in backing into something, problems with transmission shifting (but haven't had to replace yet), severe hood vibration on the expressway (purchased and installed a hood air deflector which helps slightly). The list really goes on and on.
This was my dream car. We purchased a 40K car, buying into Nissan's quality and reliability. We purchased brand new to avoid constant repair costs and the inconvenience of running back and forth to the shop. This adds additional challenges, as it leaves our family without 1 car, while repairs are made. Additionally, the gas mileage is nowhere close to what Nissan claimed. Sadly, at this rate for repairs, frustration and disappointment... This will be my last Nissan purchase. The poor workmanship with multiple parts breaking has been disappointing enough, but the additional cost of repairs and lack of responsibility of Nissan (and the dealership) has cost them the good and loyal customers in our family. I understand there is a learning curve with new car models, but the cost penalties for the manufacturing defects should not be passed on to the consumer.
My 2015 Pathfinder with 31,000 miles does not have a clear backup camera especially at night. I have had it into the dealership on 3 different occasion. On its last visit to the dealership, they replaced the camera and the screen. Made some difference but still not as clear as my wife's 2017 Kia Sportage, my son's 2015 Nissan Rogue, or my daughter's 2017 RAV4. Anyone else have this problem???
I along with many other Nissan owners are having issues with door handles breaking very easily and Sun shades drooping down. I believe it is in the company's best interest to address these issues with its vehicle or face a sharp drop in the sales of these particular vehicles. I have these issues with my Pathfinder and was disappointed to find out how common it is and the company has failed to address them, especially since the visor could be a hazard should it complete fall open unexpectedly while you're driving and could cause an accident. I for one will be seeking out another brand when I am ready to purchase another vehicle.
I bought my 2013 Pathfinder brand new Sept 13. Only a few month later I started having electrical issues with batteries. Key fobs needed changed three times. Batteries twice from corrosion! A few months ago around 30000 miles my mechanic said my oil was gunning up and that shouldn't be happening so soon. Then it started smoking blue and black smoke from exhaust. Took it to mechanic. He said it's my motor and it was under warranty.
Now it's in the shop torn apart waiting for Nissan to say if they will pay. They told my husband our carbon receipts from a small business wasn't good enough! That's where I always go, so they called. He said, "Yes we did all the maintenance." Not good enough!!! Are you kidding me. You don't want to pay because I support small business. When it has been serviced regularly I have had so many problems I can't count. Now I have to pay 15k for a motor. It's not even 42k miles on it! I owe less. I will fight this even if I have to get a lawyer!!
I have had this car for a year. Purchased it with almost 37K miles on it. So far it has completely shut down on me twice saying the key could not be located and it dies. I needed to get a jump in order to restart the car with the same key in my purse. Now I need a Radiator fan assembly replaced on a 4 year old car. I have called several shops and they all said there has to be a recall. That car is too new to need this. Tell me about it. Just waiting on a few rebates toward the end of the year and this car is GONE! I will NEVER purchase a Nissan again! EVER.
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