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Infinite Auto Protection
Infinite Auto Protection
Overall Satisfaction Rating
3.65/5
  • 5 stars
    25
  • 4 stars
    0
  • 3 stars
    0
  • 2 stars
    0
  • 1 stars
    11
Based on 36 ratings submitted in the last year
SHOW RATING DISTRIBUTION

Infinite Auto Protection

ConsumerAffairs Accredited Brand

A+ Rated with the BBB. Infinite Auto Protection provides coverage for your vehicle in the event of any breakdown and guarantees 100% payment, less any deductibles, of all covered repairs. 30 day Money Back Guarantee and Price Match Guarantee.

BOTTOM LINE

Infinite Auto Protection offers extended auto warranties directly to customers. Although there is a lack of variety in the plans' coverage, the ease of dealing with a direct dealer make Infinite Auto Protection a good choice.

PROS

  • Covers older cars
  • Customers can use any repair facility
  • Direct dealer

CONS

  • Weak trip interruption reimbursement
  • Some plans are very similar

Top Infinite Auto Protection Reviews

Rated with 5 stars
Verified Reviewer

The insurance plan offered to me by Infinite Auto Protection was not only hassle free, but also more competitive than other alternatives I looked into. I couldn't ignore the value in the offer or the hundreds of dollars I'd be saving.

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Rated with 5 stars
Verified Reviewer

Their insurance protection is second to none! I've been able to receive vehicle assistance just about whenever I want.

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Infinite Auto Protection cost

Although extended auto warranty prices vary based on the year, make, model and mileage of a car, you can expect an Infinite Auto Protection extended auto warranty to cost about 3 cents per mile. This is cheaper than most other extended auto warranties. On some Infinite Auto Protection contracts, full upfront payment is required.

The best way to get an accurate idea of the cost of an extended auto warranty is to call or request a quote. An Infinite Auto Protection representative will email or call with details about the quote. Sample contracts are also available on the Infinite Auto Protection website.

If you are unsatisfied with or decide you don’t want your extended auto warranty, you can request your money back thanks to the company’s 30-day money back guarantee. This can only be done if you haven’t made any claims.

Infinite Auto Protection covers 100 percent of payments for repairs minus the deductible, which is usually $100.

Infinite Auto Protection plans

Infinite Auto Protection offers three extended auto warranty plans. They are called Foundation, Modern and Prime.

Foundation covers eight categories of repairs and Modern covers nine. Modern covers steering, a potentially significant repair cost, while Foundation does not. The Prime plan covers fifteen categories in total, including several high-tech features, like sunroof motors, power antennae and ambient temperature sensors. A comprehensive list is included on Infinite Auto Protection’s website.

Foundation
  • Gasoline/diesel engine
  • Transmission
  • 4x4/AWD
  • Drive axle
  • Electrical
  • Cooling
  • Brakes
  • Differential assembly
Modern
  • Gasoline/diesel engine
  • Transmission
  • 4x4/AWD
  • Drive axle
  • Electrical
  • Cooling
  • Brakes
  • Differential assembly
  • Steering
Prime
  • Gasoline/diesel engine
  • Transmission
  • 4x4/AWD
  • Drive axle
  • Electrical
  • Cooling
  • Brakes
  • Differential assembly
  • Steering
  • Super/turbocharger
  • Fuel
  • Heater and AC
  • Front/rear suspension
  • ABS brakes
  • High-tech parts

Infinite Auto Protection coverage

Infinite Auto Protection serves as a direct dealer of extended auto warranties. Infinite Auto Protection reviews praise this aspect of the company. Serving as a dealer is different from most extended auto warranty companies who serve as brokers. One upside of having a direct dealer is that there is no middleman. This can make it easier to ask questions or file a dispute. Infinite Auto Protection will also pay for repairs made at licensed dealerships and repair facilities. There isn’t a specific network customers must stick to in order for Infinite Auto Protection to honor their claim. Infinite Auto Protection can cover cars with up to 300,000 miles. Coverage is not available in Washington, Nevada, Missouri or Hawaii.

Every Infinite Auto Protection warranty includes courtesy towing, 24/7 roadside assistance and rental car reimbursement in case your car is in the shop for repairs. Infinite Auto Protection offers both trip interruption reimbursement and rental car reimbursement. Rental car reimbursement is $35 a day for up to six days for a total of $210. Trip interruption reimbursement is $150, which is lower than what some other extended auto warranty companies offer.

Is Infinite Auto Protection good?

Infinite Auto Protection is a good choice for extended auto warranties. The average price of their plans is fair and comparable to their competitors. Direct dealers like Infinite Auto Protection are typically easier to work with than most brokers. Although their plans do not offer a wide array in coverage, their Prime plan is a comprehensive choice that also covers high-tech features. Last of all, their coverage for cars with up to 300,000 miles makes them a solid choice for those wanting protection for older cars.

Infinite Auto Protection Reviews

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Rated with 5 stars
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Verified Reviewer
Original review: Nov. 20, 2019

Thank you IAP for covering the repairs. I took my car in for an oil change and the mechanic told me I needed about $8k worth of work. I called Infinite Protection and they sent an inspector who found that only a few things were wrong with the vehicle and then Infinite covered the repairs fully. After I took my car to another mechanic because I didn't know who to believe. This mechanic found no other issues with my car. Thank you for being so honest.

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Rated with 5 stars
profile pic of the author
Verified Reviewer
Original review: Nov. 18, 2019

My car broke down so I called a bunch of warranty companies. None of them would cover my vehicle due to preexisting issues. Even though I didnt sign up with Infinite, they at least helped me find cheaper parts and a garage with more affordable rates to get my car fixed. They are also sending an inspector out after the work is done to verify there are no issues with my car. And if so then they said they might offer coverage.

Infinite Auto Protection response

Unfortunately, there are no vehicle service contract companies that can cover repair that is needed before the policy starts. We are happy that were able to help you otherwise.

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Rated with 5 stars
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Verified Reviewer
Original review: Oct. 15, 2019

My car broke down so I got a bunch of quotes online. I went with Infinite Auto Protection because the sales guy was really nice and not pushy like the other companies. The warranty didn't start for 30 days so I waited until it kicked in to file the claim. The repair shop told Infinite that the car was in the garage the whole time so they denied my claim. Come to find out there are no warranty companies that will cover cars that are already broken. Anyway the reason why I give them 5 stars is because they refunded my money 100% even though the next warranty company only refunded 30%.

Infinite Auto Protection response

Thanks Mike for the review and understanding how this process works. Unfortunately, there is no company that can cover claims for breakdowns that happened before the contract begins.

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Rated with 5 stars
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Verified Reviewer
Original review: June 12, 2019

I called Infinite Auto Protection after purchasing my used Honda Odyssey. The salesperson was great. He reduced the price of the plan that he first quoted, extended my warranty 20000 miles, let me make 5 large payment interest free and he cut my deductible in half. I had called 3 other aftermarket warranty companies they all want significant more money for less coverage and gave no discount for paying all at once. Their warranty coverage on the top level plan covers everything.

After four months of owning my new but used van, the alternator went. Fortunately I had coverage from Infinite Auto. They were able to inspect the vehicle within one business day, they were prompt with response and working with the dealership. Even the representative at the dealership commended their professionalism and very comprehensive plan. What would have been a true headache turned out to be very simple. The whole process was seamless start to finish. I cannot say enough good things and I will recommend this company to everyone I know buying a used car.

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Infinite Auto Protection response

Joshua, we appreciate that you are willing to recommend us. Thank you kindly.

2 people found this review helpful
Rated with 5 stars
Verified Reviewer
Original review: Feb. 13, 2019

I switched to a Infinite Auto Protection for various reasons, but I’ll just name a few. The customer service was the biggest reason. I could rarely get a hold of a representative from my old insurance provider. It was like pulling teeth trying to get questions answered of any sort. With Infinite Auto Protection, the customer service feels more natural and less forced like I’ve experienced in the past.

The second reason is their stable pricing. My previous insurance provider would fluctuate pricing frequently. It was deceptive and misleading. Infinite Auto Protection has coverage options that are transparent about pricing. My third reason is their commitment to servicing their customers fully. I’ve had customer service experiences where they meant well, but really didn’t solve my problems. With Infinite Auto Protection, I feel like all my problems are handled efficiently and without delay. Their level of commitment is certainly impressive!

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Infinite Auto Protection response

Thank you for taking the time to talk about your experiences. We put a lot of time and resources into continued education for our employees.

2 people found this review helpful
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Rated with 1 star
Verified Reviewer
Original review: Dec. 15, 2019

This company is a fraud! They turned down two claims after two companies said the manifold/turbo was broke. They said (without knowing) that it was a pre-exiting issue. The company had no problem taking my money prior too. Ray was rude throughout the process as well, Stay away!

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Rated with 5 stars
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Verified Reviewer
Original review: Dec. 13, 2019

Brought my car in to the shop for repairs. Called Infinite and they sent an inspector out and paid for my rental while my car was in the shop. The inspector made a mistake which Infinite fixed and paid them for the repairs. People make mistakes but infinite took care of it so I am thankful.

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Rated with 5 stars
Verified Reviewer
Original review: Dec. 7, 2019

Very professional for a warranty company. I got quotes from several companies and they are all so pushy to try and force a warranty on you without research. They kept dropping the price if I paid that day, just seemed like a SCAM. The reason why I chose these guys was because they didn't push me at all and answered all my questions.

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Rated with 5 stars
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Verified Reviewer
Original review: Dec. 3, 2019

I read so many reviews and it seemed the only issues were people whose cars were already broken. I have had my warranty for 2 years and filed 3 claims with no issues so far. If your car is broken no warranty company will cover it.

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Rated with 1 star
Verified Reviewer
Original review: Dec. 2, 2019

I purchased an extended warranty through with this company in January of 2019 with 72,000miles on my vehicle. Full coverage warranty with a 0 dollar deductible. Was sold the policy by Richard ** whose title was director of sales. I expressed two concerns with Richard that I needed a clear answer to if I was going to move forward with purchasing a policy with this company. Concern 1 was that I would need to be able to continue doing my own oil changes and fuel filter replacements on my vehicle. He said it would not interfere with the warranty and sent me a email for confirmation.

Concern number 2 was for proving prior maintenance performed on the vehicle. Richard stated that I would not need to show documentation for prior maintenance because the warranty would be taking place now and moving forward I would need to keep copies of my receipts for maintenance. I felt that he was being honest and straightforward so I moved forward with purchasing the warranty.

Fast forward to November of 2019, I drop my vehicle off at the local Jeep dealership and notify Infinite Auto that there is an issue. Well turns out the main bearing went on my vehicle and it needs a new motor. I am upset but relieved that I purchased the extended warranty earlier in the year. A couple days later they reach out to notify me that they will be denying the claim due to lack of maintenance records for the 60k mile service (happens to be an oil change and fuel filter replacement). Well that's odd because I purchased the extended warranty at 72k miles and that was a concern that Richard had told me I didn't need to worry about.

Now I am stuck with a useless gimmick of a "warranty" that denies claims based on what they themselves described as irrelevant information. I have been meticulous on maintenance, sent all records in after the 72k mile purchase including oil analysis showing the motor oil is consistently in great shape meaning it has been changed on regular increments. But yet they would find anything possible to deny a claim because they are simply in it for the highest profit margins. Rather than be a company based on principle and any amount of moral aptitude it's all about the bottom dollar. Deny claims at all costs so the company can continue scamming. I would disregard any information or sales tactics this company uses and call it for what it actually is, a Fraudulent scam. They notify you that your conversations are being recorded, well where is my conversation with Richard?

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Infinite Auto Protection Company Information

Company Name:
Infinite Auto Protection
Company Type:
Private
Year Founded:
2008
Address:
10000 Wayne Road, Suite 202
City:
Romulus
State/Province:
MI
Postal Code:
48174
Country:
United States
Phone:
(888) 734 7392
Website:
infiniteautoprotection.com
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