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Thanks to Dex-Cool, the gaskets and intake manifold had been replaced 2 years ago now have to be done yet again. I had no knowledge there was a lawsuit going on and would love to know how they can continue to sell this product considering the amount of damage it causes. How can you settle a class action suit without notifying every single person out there driving a car that is using that coolant? I certainly was never notified. I am beyond pissed off. I cannot afford the cost of these repairs yet again. Totally ridiculous. The stuff needs to be pulled off the market.
I have had to change water pump in my 2002 Chevy Venture WB Edition and now the car overheats and the Dex-Cool is caking up in the inside of the rod. I am getting ready to flush out the system and put in the green coolant, because it seems to be all around better than the crap Dex-Cool.
I purchased DexCool antifreeze from the GM dealer this fall and now the vehicle has a seized engine and leaked from several gaskets. This was a very well maintained engine with no problems or no leaks until a couple of months ago. No question, it’s a direct effect from using this product. Also, there was no consumer disclaimer that if you use this product, the damages to your engine are severe. I found online there was a class action suit that affected hundreds of thousands of consumers of this DexCool product, but I guess the case is closed and I will have accept the financial burden myself.
If we don't eat for the next 6 months, our family should be able to afford the repairs. It might make a great diet program for us. I just hope others that are financially strapped won't have to suffer from DexCool and the damages it will cause their vehicles. According to the litigation information, this product has affected hundreds of thousands of consumers. I, however, believe that since General Motors is one of the largest auto manufactures in the world, the more realistic numbers of those affected are more in the millions. Consumers must be warned of this horrible product if is still being sold on the shelves. Thanks.
Dex-Cool has ruined my radiator, water pump and I have a cracked belt. No heat and coolant leaking all over the place. Why is this still on the market and why is GM still getting away with plastering stickers on new cars requiring that they use Dex-Cool? I am absolutely appalled that they continue to get away with this!
There was a class action lawsuit but it is too late as 2008 was the last time you could get in on it. If there is a class action lawsuit and they know about this problem, why are they allowed to continue to do this? I am livid! I cannot afford the repairs to my vehicle and cannot afford to buy a new one. I am caught between a rock and a hard place and cannot begin to explain the rage I am feeling toward this company right now. You wonder why we don't want to buy American. Because of issues like this! It's your own fault that we don't want to buy American and you just guaranteed that I will never do it again. In fact, I did not purchase this car myself. It was my husband's old vehicle. I would never have "chosen" to purchase an American car because resale value sucks due to problems such as this one.
I’m having trouble with the '98 Chevy Malibu. Antifreeze/water in oil. Apparently the Dex-cool is too acidic and disintegrates the gaskets. It seems it also turns into sludge and plugs the heating core, etc. Now, the car is ruined and I am a single disabled parent of two teens who is trying to get/work part time and I have no car.
I had a 1995 Corsica. It needed a head gasket, which the dealership replaced at a cost of over $800.00. I also purchased a 2004 Grand Am that at 80000 miles, needed the head gasket replaced. They replaced it because I had an extended warranty that I purchased. The dealership did not buy the extended warranty so they fixed it because I had my proof that I had purchased the extended warranty. I told them that both sides of the heads were bad, but they said it was only the front. The car stranded me in a snow storm and it was because the head gasket was blown, the one they did not replace. I have only had my car worked on at that dealership. I have paperwork for both cars and all maintenance done at the dealership where I bought the car at.
I paid $800.00 to repair DexCool antifreeze that's leaking into the engine.
I bought my 2001 Buick Le Sabre (custom) from a dealer used in June of 2011 with 65,000 miles on it. I kept up with regular oil changes and even had a complete tune-up on the car shortly after purchasing it as a preventative measure. I got an oil change at Pep Boys and the mechanic told my husband and I that we should be using Dex Cool in our coolant system and that the reserve was a little low, so he filled it with the Dex Cool and recommended a new water pump as it was leaking and told us to buy Dex Cool and keep reserve full until we replace water pump. We went home that evening and my husband installed a new water pump.
The reserve was still declining slowly. So we had a diagnosis done at Pep Boys and they said we had to replace the intake manifold and gaskets. So we did but not by Pep Boys. A week, yes a week, later the car was acting like it was missing! It was in fact missing and it was diagnosed once again and now they said it was the coils, we then replaced the one that was misfiring. 9 days later (today), it was rattling and acting up once again. Took it to the shop once again only to find out the car needs a new engine and it’s not worth fixing the valve that dropped or the possible piston blown. I want justice!
I have 3 Chevy Venture. One of them after regular flashing cause of the mud and sludge inside start with no rear heat. After that I changed the thermostat, heat sensor, cluster, water pump, and thermostat again causes of overheating, it improved to no front heat at all. Also I saw piece of what I believe it is a gasket kit in the reservoir, problems getting worst day after day. I think all this hipping cause of Dexcool thing. I paid $400 for these repairs for no heat and suspected blown head gasket.
Coolant temperature gauge went high but not to the top. Overflow reservoir was filled with heavy brown sludge. Cleaned out reservoir but now coolant is filling reservoir up again and lots of sludge buildup around radiator filler neck. Thermostat appears to be plugged. Will flush the cooling system and replace the thermostat and see if any permanent damage has been done.
In March 2011, my 2008 LaCrosse had no heat. I took it to the dealer where I purchased the car and an extended warranty, only to be told that something was plugging up my heating core and that it would have to be flushed out and coolant replaced for a total cost of $171.00. I agreed under protest, as I felt this should have been covered by my extended warranty. I only had 52,000 miles on my odometer. The warranty book states that Dex Cool (which is the coolant GM uses) is guaranteed for 100,000 to 150,000 miles or 5 years.
In early January 2012, I again noticed no heat; and again, I took the car to the dealer where I purchased it, only to find out again that my heating core is plugged and again needs to be flushed at a cost to me of $171.00. I now have 64,000 miles on my odometer. I asked if the dealer was aware of any problems or if there were any bulletins out regarding this problem, and I was told "no" they are not aware of these problems, only to find out when I went online that GM has been aware of these problems caused by the coolant (Dex Cool) which is GM's coolant.
I want my car repaired so that nothing else happens, because of this defective coolant being used in my car; and I want reimbursement of my original cost of $171.00. I think it's pretty lousy that GM is aware of this problem and turns a blind eye to it.
1999 Camaro V6 with 120k miles was losing water internally (intake gaskets leaking). All coolant hoses were soft, weak and about to burst. Heater barely worked. White sludge was present in the system from the Dexcool breakdown. It was apparent the radiator had been replaced before I purchased the car and it is possible the engine had been replaced as well.
DexCool jelled in the thermostat and it clogged it up! The engine light came on. Only turned over to 59,000 on a 2001 Buick Century. Always had the car in good running order. Consequences are new lower intake gasket set, thermostat and gasket, serpentine belt, labor 5.50 hrs.; new oil filter new oil, coolant flush, new antifreeze, "same Dex-cool". If this coolant jells, it should never be used ever.
I purchased a 2004 Buick LeSabre Limited, and the last three years, have also had the problem with overheating and spending money to try to fix it. Now, we've come to know that it is not fixable. My heat doesn't work. I was told by the dealer I needed a cluster for the heat, but was not told about the radiator, which I am sure they knew about. Last year, I had the radiator completely flushed, and was told about the dex-cool. I am now having to replace the radiator, thermostat, and hoses replaced to the tune of about $600. I am so upset, as I just don't have an extra $600 to spend, but it is my only form of transportation.
I am having to drive a borrowed car while mine is in the repair shop. Something should be done. Can I now get in the class action lawsuit. The federal government likes to get involved in telling us what to do. They should make GM replace every car that has been affected, since they knew what this stuff was doing to autos they were building, and selling them anyway. I am furious beyond words! I wonder if the dealer would like to have it back? The car is now in the shop, awaiting my being able to come up with money to fix it. What is the justification to fix it, if this is going to be an ongoing repair? I can't afford this car.
I bought my Ford from a GM dealership used a few years ago, I have had all my servicing done there as well. When I had a coolant hose crack I had them fix it and look over the coolant system. They flushed and replaced the coolant, within weeks I had no heat, my car was sounding funny, smoking a tiny bit. I looked into my coolant reservoir and it was low, it was also orange and I noticed the reservoir had a symbol on it with an orange liquid bottle and a slash mark through it, meaning don't use orange coolant.
I flushed and replaced it thinking this would fix the problem, I also looked into why the dealership put orange coolant a.k.a. dexcool in my car when the symbol obviously says don't. They gave me the runaround saying that shouldn't make a difference and I stuck to the fact that there's a symbol on my reservoir saying no. I took in today and they haven't told me anything yet and are taking quite awhile to get back to me. After seeing this page, I feel more confident in my actions set forth. Do I need to look into this class action lawsuit and if so how?
All hope is not lost my fellow GM owners. I am the unfortunate owner of a 2000 Pontiac Grand Am with the 3.4 liter V6 engine. It is important to understand that the problems exist mostly on the V6 motors. Now that's not to say that GM is not a schister, but you can save yourself a lot of time, money, and frustrations. I bought my vehicle used in 2006 with 26,000 miles. I had driven about 10,000 miles before I noticed the same problems as everyone else here: low coolant light, anti-freeze on ground and on block, and a slight hiss after turning car off. Having a basic knowledge of mechanics on cars (my brother has worked on cars his whole life and so has my father-in-law.) I knew what to look for.
On the drivers side or the passenger side you can view the valley of the intake manifold. Where you will look is where the cylinder head meets the intake manifold (there will be 1/16 black strip running down between the two). Where the leak is more prominent is in the middle. It may be a bit harder to see on the passenger side as the power steering pump may block it. If you are trying to replace it yourself make sure that you order the Fel-Pro gasket as the other type is an OEM part (original manufacter part) and will leak again. I first replaced it at 36,000 miles and since I used the OEM part it was leaking again by 50,000 miles. The second time I got the Fel-Pro gasket but this time I replaced the head gaskets as well (ounce of prevention).
It's now at 107,000 miles and guess what... Leaking again... Ugh!! No worries though. Having had it apart twice already, I know how to do it. The problem lies with two things. First, yes, it was the Dex-Cool. But secondly it has to do with the aluminum alloys they use. The cylinder heads use a denser alloy than the intake manifold. What ends up happening is called warping. It happens to the intake manifold because they use a less dense alloy mix. Certainly a shady practice, but fixable. I will say this though, GM's are pretty easy to fix and the parts are usually pretty cheap. I have never owned a foreign car and probably never will. Call me crazy, but I will always drive GM. I do not agree with how they treated you or me but it does not sway me to never buy GM again. Hope this helps ease your disdain for GM.
My 2003 Malibu started overheating so I took it to a service station and had the overflow container replaced and new thermostat installed. Two days later, there was no heat. I brought it back to service station, and was told the gaskets in the engine were covered with rust and sludge, and I would have to have the gasket replaced and they would try to flush the engine. I was told that they do think they can get it all out. This is a very costly repair for me and I do not know if I would ever feel safe driving it for some length of time
My 2002 Chevy Venture's engine blew up February 2009. This happened during a snowstorm. The van had less than 50,000 miles on it (and cost me over $4,500 for a new engine). I was told by my mechanic that the warranty states that, it doesn't need the radiator flush until 100,000 miles. That is so not true. I do all the proper maintenance on the vehicle (oil changes, tune-up, etc.). I didn't flush the radiator, per the suggestion of the mechanic and dealership (per the warranty). That was a big mistake.
The acidity of the DexCool ate away the gaskets, and everything else that the engine was not salvageable (it was smoking on the road, and had to be towed because it was overheating). I called and emailed someone in Texas that was listed as the lawyer for the class action suit, but never got a response. This is not right, and I should get some form of compensation. At least my new mechanic told me he refuses to use DexCool. He said if he gets a new GM vehicle from the dealership, he wants it in writing that if he changes the antifreeze, it will not void his warranty. The producer of DexCool should be held accountable, and this product should be pulled off the market. Shame on GM for allowing this product to be used in the first place.
My wife's Buick Century had the low coolant lights stay on all the time, so we had it replaced. But the problem continued. So we had the dealer flush out the coolant, thinking that would solve this problem. Then the tech advised me to replace the gasket (without mentioning anything about the class action or the known major problems) and it would cost us $1600 additional. Well, this car has only 51000 miles as my wife drives it only on rare occasions; to church, the doctors and the grocery store, as she has health issues and is getting older. We called up the local dealer and explained about the DexCool in this 3.1 engine. But he advised us to deal with GM directly. When we called their 800 number, it was all runaround explanations given. We are scared to drive this car as it could add on to the stress my wife is already under.
My 2002 Impala started leaking antifreeze. I was going through a gallon a week. I used stop leak, but I didn't quite fixed it completely. Now my car is blowing white smoke. I understand that there was a class action lawsuit back in 2008 regarding the use of DexCool that was kept mum from a lot of Chevy owners. Now we are all **. How do you go about starting a new class action lawsuit? I am afraid to take my car to the dealer. I do not trust them anymore nor my local garage. My husband will probably have to miss a day of work to figure out the problems!
I live in Arizona and have had my 2002 Aztec for 10 years. Just recently, my car started over-heating for no apparent reason. When I took it in the mechanic, he told me it was the Dex-cool that was eating away my radiator and manifold. He told me that there was a class action lawsuit, but apparently that is over with. So, now what? There is over 1,000 dollars of damages. I can't afford the repairs and I will be left with out a car if there is no recourse. Why didn't Pontiac make the consumers, or at least the dealerships, aware if this is an issue so that they could contact the customers they sold Aztecs to?
Dex Cool is awful! I have had to replace the intake manifold and some elbow hoses on more than one occasion and the problem persists. The Dex Cool was flushed out before the engine even hit 100,000 miles. It did permanent and costly damage to everything it ran through, costing me about $1,500, and the car still won't run right! I think there needs to be another class action suit because this ** has to be pulled from the shelves before it costs one more of us our hard earned money.
I have sank thousands of dollars into a car I cannot even enjoy and right now I can't drive the car or afford to fix it. ** a lot. I hate Dex Cool!
Dex-cool is the worse **. Why was it used and still being used? For the past three winters, my 2004 Pontiac Grand Prix is at the mechanic for the same issue: heat blowing cool air. One winter, he flushed the heater core. The second year, he replaced the thermostat. In March 2011, he replaced the heater core. Now, October 2011, it is back at the mechanic because the heat was blowing cold again! Poor customer care. Shame on GM. I will never, ever buy a GM car again!!! I am done and out of money and time!!!
I bought a 2004 Pontiac Grand Prix in October 2008. A year later, I found myself replacing the thermostat and some various codes showing up for transmission problems. I had the transmission fixed. In winter 2010, I discover my heat is not working or blowing out at all. It takes 20 minutes to kick on then it blows out cold. I brought my car to a dealer who told me I needed a coolant flush. I paid for the flush to be done. My heat worked for the rest of the winter.
Here it is in winter 2011 and what a surprise, my heat is blowing out cold. I brought it to the dealer again who told me my heater core is clogged up from the Dexcool coolant! I just had flushed and replaced the year before. So now, we need a new heater core and who know what is next. I really think GM needs to take some responsibility on the recommendations for their products. They need to fix these problems that should have been prevented to begin with. Even with knowing all the issues with Dexcool, they continue to put it in all of their new 2012/2013 vehicles. Why? Beware people! GM will not take responsibility for any of your issues with the Dexcool coolant. It is not right. Now, we have to pay for their mistakes.
I bought a 1999 GMC Sonoma with a V6 4.3 Vortec engine four years ago. I've been having problems. First, my water pump started leaking, so I replaced it. Then I had problems with the transmission, so I fixed it. Then the radiator started to leak, so I bought a new one. Now I notice a major leak from the intake manifold gasket - all of this thanks to Dex-Cool.
I just bought this car three days ago, and so far, the small elbow that goes from the belt tensioner assembly to the intake busted. So I took it off and replaced both of the small elbows because when it busted, the car almost overheated. I was sitting in my driveway with the car running when it happened, so I looked at the engine temperature gauge, and it was almost right at 260 degrees, which was way too hot! I turned the engine off to find that the elbow was spraying out steam, and I just got done replacing them tonight.
So I was on my way home and the car started getting hot again, around 200 degrees (still too hot), and then as I started driving, it started cooling down. When I got home, I just sat in it watching the temperature gauge, and no less or no more than five minutes later, it was running at about 220 degrees. I'm not sure why it's doing this. I checked the elbows to make sure it wasn't leaking, and there seems to be nothing wrong that's in the obvious. It is a Dex-Cool system; it has it written all over it, even on the engine coolant tank.
Also, when I fixed them, I put a whole thing of antifreeze in the radiator, and it's still getting way too hot, and I have no idea how to solve the problem since I just got the car three days ago. I used to drive a '93 Chevy K1500 with a 4.3 V6 in it, so I know absolutely nothing about this car, and I need a solution. But from what I have researched on this engine, it has a big problem with running hot and the intake leaking.
I purchased a 2004 Chevy Blazer in 2009 and it has DexCool in it and I had no clue of class action suit or that this problem known by the manufacture until this week, my service engine light came on and when I went to have it checked the coolant manifold intake gasket is bad and was hit with a estimate to fix which is not in my budget.
Now, I am left with the choice of doing this high $ repair and hope my engine is not damaged with money I have been saving to be at my soldiers son's homing coming from Iraq in December 2011. When I try to find a way to get this fixed by manufacture I see the class action settlement with a deadline date of October 2008. Hello! It is not fair to those just learning of this problem, we deserve to be compensated for the repairs just as others did. If anyone knows of how I can get help with this please let me know, right away. Thank you very much for any advice anyone can offer. I really want to take money I've saved to go see my son's homecoming since he's been in Iraq since Feb. 2011. Thank you!
I am complaining against GM and Dex-Cool's coolant or antifreeze. I had to replace the intake manifold and have the entire cooling system flushed three times in an attempt to clean out the corrosion and solve the problems on my 2004 Buick Regal. Class action lawsuit can't help me after 2008 and it isn't fair that Dex-Cool should not have to cover all vehicles repaired due to their product! So far, my out-of-pocket expense is already $1,250.00.
I have a 1998 Chevy K1500 with the Vortec 350 engine, and it too needed the intake gaskets replaced due to the DexCool eating the gaskets. What I did was I replaced the gaskets with top quality Fel-Pro brand gaskets and flushed the DexCool out. And I put in high-mile Prestone 50/50. There are no problems since. From now on, I will always flush out a GM car/truck that has DexCool in it!
We've owned our 2000 Olds Silhouette van, all for five weeks. It was spent three and a half of those weeks in the mechanics for overheating constantly. We've had to replace the thermostat, radiator, intake manifold gasket and have the entire system bled half a dozen times. Today, it overheated again, 2 days after picking it up from the mechanic. Now, we're told there's probably a crack in the engine and all we can do is replace it.
Our 2000 GMC Jimmy began smelling as if it was running hot and it had rough idle going on as well. After the radiator wan cooling system was flushed and new thermostat, spider cluster, distributor cap, rotor, plug wires were installed, it seemed to resolve its issues. Lo and behold, approximately one month later, it all began again. While checking over everything and with engine running at idle, it sprung a major coolant leak on the passenger side of the engine, which seems to be coming from a blown intake manifold gasket, under the area of hose fitting, going to the heater core.
In June 2011, my Pontiac Aztec overheated which resulted in right head gasket to be replaced. In September 2011, only able to afford one side and not knowledgeable of the problem, the left head gasket all blew this time. I have DexCool in my engine because that is what GM requires on radiators.
I have a 1995 Camaro with the 3.4L V6. Due to the fact that DexCool was always used in my car since GM recommended it for all their cars, I now have to change the radiator, heater core, all new hoses, and get my heads checked. All because of the clay-like substance that builds up.
My engine began to run hot. I was told that my engine heads need to be replaced. Because of the difficulty of replacing the heads, it is easier to replace the engine. Dex-cool began to need refilling often.
I have used Dex-cool in my radiator on my 1996 Chevy Tahoe when I replaced the radiator about two years ago. I did a flush as recommended in my owner’s manual and used the recommended products. Not knowing it at the time, Dex-cool has since caused my heater core to go out which I bypassed and did some damage to the transmission. My truck began to overheat and I just got it back from the shop. They had to replace the radiator, water pump and all the hoses. They showed me where the antifreeze had corroded the hoses which got rubber pieces and debris into the radiator and water pump. It costs about $600.00 and my heater core and transmission still need to be replaced.
I bought 03 Chevy Malibu. The Dexcool coolant blew seals, water pump and created fuel pump issue. I bought he car in '06 with 34000 miles. It is now at 78000 and several thousands later, I'm waiting and wondering when issue will be fixed. There's also the anti theft issue. The car won't start sometimes or turns off while driving(!) I have to turn the key when it happens, leave it on for 10 minutes to reset and I never know when it's going to happen, just random.
Problems with Dex Cool. Is it our government wanting to get old cars off the road?
I purchased a 99 Chevy Blazer that only had had one previous owner and had 53,000 miles on it. The problem was it had Dex-Cool antifreeze in it and it has caused me nothing but problems. I have had to replace the water pump twice; I am on my third radiator, the seals are linking, the gaskets are leaking water, I have to fill the radiator every day due to overheating from the antifreeze turning into a thick, brown, rust color mud that clogs up my thermostat, radiator and everything else it touches shut.
I have taken it to my local Chevrolet dealership to see if I could switch over to the green coolant but I was told no, GM had made my truck one that could only be run with Dex-Cool. GM should be reimbursing the customer for past monies lost and future monies that will be paid out. This is a recurring problem that has no fix. It will eat your motor out and break it down to rust.
After repeated complaints to my GM dealership lube center about oil always being low, we sought advice from a different service center. That service dept. told me to ask the GM technician to look for oil in my coolant system. Sure enough. There it was. The intake manifold gasket was disintegrating and leaked oil throughout my cooling system. My radiator was full of it!
Now I find out, (after a casual conversation with my neighbor) that there was a "secret" settlement regarding that exact problem (intake manifold gasket), but I would've had to sign on to the class action lawsuit before Oct. 2008. If my GM oil/lube center would've informed me of this common problem, I would've been able to sign up in time to be part of the lawsuit. Now the GM service center is making $1,100+ off of me for repair that should have been covered. The class-action lawsuit ended in 2008, but what are the rest of us supposed to do? Can another lawsuit be filed on behalf of those of us who bought later model cars that continued to be manufactured in this way despite known problems?
My 2001 Chevrolet Impala has experienced eroding gaskets, oil leakage, cooling system problems for a very long time. I have read where others are experiencing the same problems as I have. Is there a recall or possible claim that can be made against this atrocity? I'm sure GM knows about this but does not want to take a hit from this debacle.
I have had 3 Buicks, and each one of them I had to replace gaskets. Each time the cost was $1000.00. This time I have a 2004 Buick Lesabre with only 3,100 miles and the car is in the shop now. This should not be happening to this low mileage, or this type of trouble. I hope something can be done about this.
I am retired and find it difficult to keep paying for these repairs, plus the inconvenience of not having a car due to the time it takes to fix it.
GM did not let consumers know that they have a class action lawsuit out in regards to the 3.1 engines. I have a 1998 Chevy Malibue and the Dexcool Coolant tore up the engine. I am calling them weekly to get things since they are going to reimburse me for buying a new engine. So far a mean lady tried to say that the car was old and it is not the issue. The problem seemly occurred before and I put lots of money in the car due to this. I want my money for the engine and I will get a lawyer if I have to.
DexCool antifreeze. I have a 2004 GMC Sierra with 100,000 miles and diligent with maintenance. The truck was running hot so I took the truck to GM dealership. The GM mechanic said the truck was overheating because of lack of antifreeze, because of coolant in oil, and diagnosed possible heads that are cracked or head gasket is leaking. I was quoted $3500-$5500 to repair.
I have just learned about the Dex-Cool issue in that it destroys the gaskets in the engine. I have a 2002 Aztec and have had to replace the upper and I believe the lower engine gaskets.
We purchased my 17-year old daughter a 2003 Chevy Malibu in 2009. The car had very low mileage. At 40,000 miles in 2010, the catalytic converter went out. We took it to Meineke and they informed us that the intake manifold gasket had disintegrated due to DexCool Coolant and that antifreeze was in the oil and the exhaust system. This was a very expensive repair. We called Chevy and they told us that if we had the converter replaced at the dealer, they would have covered it. But the other repairs were not covered. So I guess we are out $1500.00. Never buy GM again!
I have a 2004 Grand Prix, and as a result of the dex-cool, I have recently found out that I have an issue with my intake manifold. The repair cost to fix the leak as well as other damage caused by coolant is becoming very expensive to say the least. My car has severe damage in which I had no control in preventing.
My 2001 Chevy Impala has been nothing but a headache. In 2007, the Dex-Cool coolant ate up the seals around my engine which was a very costly out-of-pocket repair. Now, for the last few weeks (late May, early June 2010), I've had a "Passive Alarm" problem. The car starts only when it wants to, all kinds of lights are going off on my dash board, and my radio even locks up.
I see that others have had similar problems. I'm told that even though my car does not have an alarm system, GM makes all their cars with a "Passlock System" of "Passive Alarm" which means if the car thinks anyone is messing with it, it shuts down. This car has cost me several thousands of dollars for repairs that shouldn't have to be made for basic maintenance. I've been laid off, I'm a single mother and I do not get child support of any kind.
These problems need to be put on the recall list and the company should cover the cost. With the economy the way it is, the company needs to stand by their product and fix their own mistakes because consumers should not in any way be responsible to repair other's mistakes!
In 2003 my mother and daughter both purchased new cars. My mother a Chevrolet Impala, my daughter a Pontiac Grand AM. My mother faithfully took her care for scheduled maintenance according to the manager recommendations to ST Clair Chevrolet. At about 34,000 miles after getting her car serviced my brother was checking something under the hood and noticed the coolant reservoir was empty. Obviously the dealership overlooked this. Her car now has approximately 50,000 and my brother noticed a brown tinge to the coolant reservoir, upon further investigation oil was leaking into the coolant. Would you not have thought that the dealership that consistently serviced this car would have noticed? We believe the problem started when the car was still under warranty. My brother talked to the service manager and his answers were very flippant and he pointedly had no interest in discussing it. He further said he needed an incentive to fix a problem. His incentive was that my mother purchases the car there.
Further on 2 occasions it was recommended to her that she get her brakes replaced. The first time my brother got the parts and was going to replace them only to find there was nothing wrong with them. The second time my son in-law (a certified Ford drive technician) also bought all of the parts only to find that there was nothing wrong with the brakes and did not need replacing. I would say that dealership was taking advantage of an older person that thankfully had children who were paying attention. My brother took the care back to the dealership to complain about this and the service manager gave him a hard time. The final result they put the car up on the hoist and one of the technicians took a look and told the service manager there was nothing wrong with the brakes and they did not need to be replaced. She/he did not know what to say.
The Pontiac Grand AM has approx. 70,000 miles on it. We took it to a former GM employee, independent car repair shop. He showed us the caked on oil in the coolant reservoir. GM should have notified consumers of the problem so that they could have had the problem fixed before it led to other costly repairs. If GM wants to hold on to market share they need to better that what they are. We now understand there is a class action lawsuit related to this, how do we submit information to get some reimbursement?
The 2003 Chevy Impala, my brother flushed the coolant system and replaced the gasket himself, luckily he was watching it. The Pontiac Grand AM had to have the engine flushed (some coolant had gotten into it) the coolant system had to be flushed, and the gasket replaced. The water pump was also involved and had to be replaced. The Grand AM cost was nearly $1.000.00, and would probably have been doubled had she taken it to the local dealership that we now do not trust. Both cars seem to run OK now but we are concerned about the Grand AM because some coolant did get into the engine. However we very much trust the person that fixed that car and he said it should be fine.
I had a 2001 Chevy Monte Carlo with a coolant leak on the intake manifold. The warranty had just ran out at about 80,000 miles. I traded it in and bought a 2005 Monte Carlo with the same 3.4 engine. At 50,000 I started having coolant leaks on the intake manifold and water pump. I took it in at 52,000 before my extended warranty ran out and they changed the intake manifold, water pump and transmission which was slipping bad. I have heard the Dex-Cool is causing engine gaskets to leak. My warranty did cover the repairs and the Chevy dealer took good care of me. I was without my car for two weeks. The warranty did cover a rental car so it was not a big problem. Just wanted to know if Dex-cool is causing these problems.
I had to replace my radiator just under a year ago in my 2005 supercharged Chevy Monte Carlo, because it overheated and was clogged up with this red/orange mud like stuff. About 4-5 months after spending over $700 to replace the radiator and the thermostat my car started to overheat again, and when I looked in the radiator, the mud was back. My mechanic suggested that I just get it flushed once a month until everything that was there is gone, well now I'm still flushing and the mud is still coming back. I took my car to a radiator specialist and he told me everything I need to know about what wrong with my car. The dexcool goes bad and causes the metal it touches to rust/oxidize. So now that my engine block is rusting/oxidizing, it keeps building up in the radiator, and the only way to fix it is to replace my engine and anything my cooling system touches, even my A/C heating coil. If anyone knows anything that can be done to get this resolved, class action lawsuit or anything email me at **.
The coolant was leaking due to faulty intake manifold gaskets and corrosion caused by dexcool coolant. I have to have the intake manifold gasket replaced and who knows what else as a result of this corrosion? A class action lawsuit in 2008 by owners of GM cars against GM resulted in favor of the car owners and reimbursement for repair costs by GM. However, GM did not make other owners of their cars aware of this lawsuit, and now I am having this problem with my 2002 Malibu, but have only just been made aware that GM was responsible for this faulty part. Is there any satisfaction I can still receive from the company, as they have a responsibility to their customers to make them aware of these issues, especially if a court of law finds them culpable?
Purchased 2005 Chevrolet Equinox LS in Sept 2004. Followed all mfgr. recommended maintenance. In November 2009, vehicle blew the head gaskets. Vehicle had approximately 118,000 miles on it. Cost of repairs $2409.85. No one mentioned the problem GM seems to be having with their anti-freeze destroying the engines gaskets. I only found out speaking with other Equinox/GMC owners.
If there is a class action lawsuit for Dex-Cool I have two claims 1997 Tahoe with engine damage and intake replacement costs, also a 1998 1500 pick up with identical problems and repair costs.
Just one more instance that GM should have placed a recall on one of the 3.8 liter 3800 Series II engine because of the Dex-Cool antifreeze. I took my 2002 Pontiac Grand Prix GT in for a recall and they handed me a list of things that could use repair. The service manager then called me to inform me that the lower manifold gasket was bad and needed to be replaced soon or the engine would seize up. Not to give me any reason on why this was.
Being a single mother for years and working my ** off with no government assistance, I wondered why they didn't also include this on the list they gave me. Why? They didn't want a paper trail! I have worked my way up the ladder at the company that employs me and I am wondering how the corporate personnel at GM can live with their large salaries, bonuses, and even a U.S. bailout, to treat hard working individuals paying for one of their largest investments (second to your child and home). This problem needs to be solved, not with a class action lawsuit with a time limit on it!
Back when I first bought my 2000 Grand Prix SE, I took it to my mechanic to have it checked. He said the intake manifold gasket needed to be replaced. My car had around 63,000 miles on it. The cost was $622.00. Nothing was out at the time about Dex cool so he didn't mention it to me. Today I had to have him pick it up from my job, only to have him call me & tell me that I was going to have to pay for the same repair again & pay out another $622.00!
To say I am upset is an understatement! I was never notified by anyone about the problem with Dex cool & assume that I have no way of recovering damages from the repairs done on my car. I had him flush the Dex cool out and replaced it with regular antifreeze. Is there anyone I could speak with to see what I can do about this? Ticked fff in Texas!
I am having the same job done a second time because of Dex cool at a cost total, on both jobs, of over 1300.00! My husband is disabled & I don't have the money to keep paying for repairs, due to Dex cool.
Victim of the antifreeze, paid over $1,000.00 for repair of 1997 Buick and bought new 94 GMC Sonoma pickup both less than 100,000 miles. Similar problems but both as bad, had problems since new with motor mounts, large bill will get all my information on the pickup. Right now, the bill from yesterday is on my mind. Thank you.
My 1999 Buick century with only 71,000 miles has bad gaskets again, was just repaired in December of 2009. I was told by the mechanic that it may be too late because engine damage has occurred. Hot Dexcool does not lubricate an engine well. I was on my way home early in the morning, and the car started acting up like it was missing and had low power. Check engine light came on. I checked and found where the gaskets were replaced twice by the previous owner. I take it that is why the car was traded in. Now I have a car with the same thing with a ruined engine. It knocks very bad if you can even get it to stay running.
I have no more warranties and I am not about to pay for another engine with the recurring problems. They can come and take this car. I will go bankrupt on trying to keep it. I thought this would have been a reliable car for at least 6 or 8 years. Ford had a similar problem awhile back, but they took care of the problem and they have had no more recurring coolant problems. I know they make decent gaskets out there. Why can't GM use those instead of the cheap plastic and neoprene gaskets? I'm done with GM. I have engine damage from lack of oil caused by coolant in oil.
I bought a used 98 Grand Prix GT at a Buick/Pontiac/GMC Dealer In Oakland County, MI. I was a little wary about the car because of the mileage of 109k but the car looked very well-kept and it drove great. The dealer threw in a 3-month service warranty when I expressed my concerns with the mileage. So basically, if anything went wrong in 3 months, then they would fix it free of charge. He assured me nothing would happen, because this car was thoroughly checked out and inspected.
I drove it home, and the next day, I discovered oil and coolant on my drive way. I took it back to the dealer the next day. They were apologetic and gave me a free loaner (a lovely blue Chevy 1500 truck) when I came back during my lunch break. (I work about a mile away.) They said that the Intake, valve covers, and head gaskets would need to be replaced to stop the leak.
I had them do the service, and they only charged me for the anti-freeze and oil they put in, which was around 45 dollars. I gladly paid after seeing that I avoided a thousand dollar repair. Then after my warranty was up, my water pump bearings died. I talked to my mechanic friend about it, he informed me of the DexCool problem. He said that it was causing gaskets, seals, and water pumps to fail early.
While I replaced the water pump and thermostat, I got rid of the DexCool, flushed the system, and put the regular green coolant in. Thankfully, my coolant was in good shape from just being changed and no damage was done. Now, my car has over 241k miles, and the seals are perfect.
If you have any car running DexCool, get rid of it. If I had not got the dealer to give me a warranty, I would have been out more than 1500 dollars on a used car I paid $3700. I have no problems with the dealer; they handled everything well. And I will be buying my next GM from them due to the service and no bull sales/repair staff.
I own a 1996 Pontiac Firebird Convertible. It was purchased in 2001 with only 32,000 miles on it. It was in extremely good condition and I have continued to take care of it in the same manner. It is garaged in the winter, never driven in the rain, serviced always and babied whenever it's driven. We knew it had the Dexcool in it and our mechanic wanted to remove the Dexcool and put regular fluid in instead. We said no and wanted to do everything exactly as the manufacturer had instructed. We started noticing leaks a lot and had to start doing mechanical repairs that the car should not have needed considering it had just a little over 50,000 miles in 2009.
Then to top it all off, I heard some noises and immediately took it to the mechanic only to find out the Dexcool had so eaten away at gaskets and everything else that it had leaked into the motor and destroyed it. I am now replacing the motor at a huge cost to me and am just sick about it! And the fact that it is repeatedly happening to many people is just wrong in so many ways. I have been a GM customer for my entire driving career but GM is making it extremely difficult for me to want to remain a customer to them.
And there is virtually no reason to remain with them unless they finally take responsibility for this enormous problem and reimburse their customers for all of the money they have spent on huge repair bills. I'm assuming it has to be in the millions after doing a little research and reading about all my fellow Americans who are in the same boat as myself. Please help all of us by getting the word out so something can be done about this problem.
I am spending a huge amount of money right now to replace the motor in my car considering it was not salvageable because of what the Dexcool had done to it. I am a stay at home mom in an average income family, so spending that much money on a car when it was not even my fault is hard for me to understand and makes me very upset. Please help us all!
I bought my 1998 Cadillac Deville two years ago and here recently clear out the blue DexCool antifreeze have started to leak, not for sure if it’s a hose or not or radiator. I'm taking it to my local gm Cadillac dealer to see what the problem is. I'm just now hearing about the gm DexCool issues. I agree with all gm owners that something needs to be done. Can someone get back to me on this because this is an issue that's needed to be handled by gm. Lots of money is getting thrown away because of their recommendations for what you need in your car.
The Oldsmobile Intrigue's coolant warning light comes on. I got a factory recommended DexCool, and fill in twice, only to find large puddles under the engine. I took it to as many as 3 mechanics for quotes, and all of them reported an intake manifold leak, that will cost $800 to replace, including labor and taxes. It's pretty expensive for a small part, and something that happens so often. It costs $800 for something that should have been recalled, and fixed for free, for bad design in the first place.
In September 2006, I purchased a 2007 Chevrolet Impala. It's primarily my wife's car. She generally drives on short trips in town to the grocery store, her mother's house, etc. Since she stays pretty much in town, the car only has 5300 miles on it. I'm fastidious about maintaining my vehicles. Every two weeks without fail, I check the oil level, antifreeze level, transmission fluid level, brake fluid level, power steering fluid level, tire air pressure and even the operation of all the lights. I'm compulsive about this.
Two weeks ago, I noticed a small drip of what appeared to be antifreeze under the car. Naturally I was concerned but told myself it was nothing to worry about. What could possibly be wrong with a three-year old car with 5300 miles on it, I told myself. Bearing in mind I've never abused any car I've ever owned and have really babied this Impala. A couple of days later my wife went to the store and I noticed a large puddle of antifreeze on the garage floor where her car had been parked. I immediately called the dealer and made an appointment to take the car in and have it checked.
Since my 3-year bumper-to-bumper warranty had expired five and a half months ago( but I still had a year and a half left on my five-year engine and drivetrain warranty), I told the person at the dealership I still expected the repairs to be covered even if it wasn't strictly an engine or drivetrain issue. I'm sorry, but with 5300 miles on a car, it's ludicrous to be charged for repairs. The person told me they would do what they could but there were no guarantees. I dropped the car off, and later that day the dealership called me. They informed me that the head gaskets needed to be replaced.
Having maintained my own vehicles for thirty years, I was incredulous that a three-year old car with 5300 miles could possibly need new head gaskets. What could possibly cause head gaskets to go bad that quickly I asked. The person told me that it was because I didn't drive the car enough and this allowed the gaskets to dry out and start leaking. I told the person that was a ridiculous explanation and I didn't believe it. But he insisted it was because the car hadn't been driven enough allowing the seals to dry out.
I called a mechanic friend of mine and he told me that DexCool was destroying the gaskets, cooling systems and engines in GM vehicles. I then went to your website and found story after story about what DexCool is doing to people's cars. To top it off, before this problem happened, I was so pleased with the 2007 Impala that I bought a 2009 Impala for myself to drive. These are the first new cars I've ever owned. I bought two new cars telling myself that my days of maintenance headaches with old used cars were over. I now have no confidence or faith in either of my new cars. I have also lost any peace of mind concerning my new cars.Fortunately the repairs on the 2007 were covered by the warranty, but what happens in a year and a half when my warranty runs out? I recently lost my job and can't afford expensive car repairs. I now feel like I'm sitting on two time bombs that are going to cost me dearly in repairs every couple of years.
I generally keep a car an average of nine to ten years. I shudder to think what I'm in for owning these cars for a decade. I bought new cars specifically to avoid costly repairs, but according to what I'm reading I'm in for wave after wave of expensive repairs.
Will I have two new cars that won't run and I can't afford to repair? If so, what am I supposed to do? Am I to be punished for buying American? I can use any help I can get from anybody who can help me. If I had known about this DexCool problem before, I never would have bought a GM vehicle. Please help if you can.
I own a 2000 Denali Yukon and a truck, both had intake gaskets replaced. One year later, the Yukon intake gasket was leaking again. One and a half years later, the truck heater core is leaking. Apparently, the Dexcool is suppose to be PH tested to see if it is acidic or alkali and flushed at 50,000 miles. A lawsuit between GM and Dexcool is in process and GM dealers don't know about this or are they ignoring it?
I have owned two Chevy Malibus, both with head gaskets problems and require use of dexcool. I had head gaskets replaced twice same problem. Several thousands of dollars later, I had to sell them thinking it was just bad luck. I bought a new Chevy Impala 08 just over 60,000 miles and now I have the same problem with leaking head gaskets that is going to cost me over 1,000 dollars to have fix. GM and Consumer Affairs need to do something about the use of dexcool. People buy new cars because they do not want to spend thousands of dollars fixing old cars yet we have to spend thousands of dollars on new cars.
Bought new 98 buick lesabre june 1998. At 96,723 miles had to have upper and lower intake gaskets replaced due to dex-cool leaking into engine through the plastic intake gaskets that gm put on this model. This repair bill cost me $727.27. Now at 160,000 miles, I am having to add more dex-cool again. I think I have the same problem again. From what information I can gather from the consumer complaints about this problem, the plastic gaskets gm installed on this engine will not hold up with the dex-cool coolant. Therefore gm should be held liable for the cost of these repairs.
I have a 2003 Chevy S10 pickup that I have replaced the radiator on three times. I have replaced the water pump and thermostat three times and had to replace the engine head once. All this is due to GM's dexcool coolant rusting out the various parts of the cooling system.
I've owned my 2001 Chevy Corvette since 6/06. Back in March 2008, I took my car in because of the water pump and had it replaced. After replacing the water pump, soon after the radiator needed to be replaced. After leaving the dealership and driving home which was only 3 miles from the dealership, my transmission overheated and burned up. The dealership never admitted to the radiator even being associated with the transmission coolant system and therefore made me pay for the damage that was caused by the coolant that wasn't cooling the transmission correctly after replacing the radiator.
The dealership knowing that this issue was all related to the Dex-Cool coolant never brought this issue to my attention and even made me pay for the repairs with cost into the several thousand dollars. I've since then had to have the water pump replaced again, and now I have an oil leak and engine problems that I feel is due to the coolant issue causing the engine to run hotter than normal. Please help! I would like to get in contact with a good lawyer that is involved with the class action law suit that is going on against GM. Thanks!
We own a 2,000 Olds Alero at 50,000 miles. We had replaced both the intake and the head gasket at 100,000 miles. I now have transmission cooling problems and at 120,000 miles, both gaskets are being replaced due to coolant in the oil and burnt smells. Hopefully, the motor is still okay and we caught it in time. Another cost to those of us who could not afford to get into the cash for clunkers program.
These expenses could have bought me a nice reliable used car. Now I am stuck with this pile until the car dies or I have to do another gasket job. Plus the downtime and the bother of having other people run me to and from work and other appointments. We live in Central WI. Taxis and public bus system are not an option. Please include me into the class action on this.
I have a 2003 Chevy Van with less than 23000 miles and I have replaced the radiator. I am having the motor looked into because it is still giving me trouble because of the Dexcool that was when I got it new from a GM dealer. I may next time buy a Ford.
In 1999, I bought a brand new Pontiac Montana. At 50,000 miles, the intake manifold had to be replaced. At 80,000, miles the head gasket had to be replaced: Dex-Cool transmission fluid was going into the oil pan. At 100,000, a hose had to be replaced because the same transmission fluid was leaking onto the engine block causing a foul burnt transmission fluid smell. The automobile is again leaking transmission fluid, which I believe is coming from the radiator. I've spent quite a bit of money fixing these malfunctions, which I believe have everything to do with Dex-Cool. Buying this car is one of the worst mistakes I've ever made.
My 2002 Chevy van has the Dex Cool antifreeze. I found out today that it has eaten a hole through my radiator, water pump, thermostat, hoses and started eating away at other parts of my engine. I'm out thousands of dollars and would like to be included on the class action suit. I have lost hours of work and tons of money to fix a problem that GM has created.
I have been using this product and my car started running hot and I found out that there is a problem with this brand of coolant. My car keeps running hot, and now it’s parking in the driveway because the head gaskets is blown and I am unable to have it repaired on my own
My complaint is about General Motor's brand of engine coolant (DexCool). I have a 2002 Saturn SC2 that I have owned for three years now. I, like many others, have followed the instructions in my car’s user manual word by word. DexCool has ruined my car. I have had to replace almost everything that DexCool comes into contact with, including: the water pump (which literally disintegrated and antifreeze started "pouring" out from), I also had to buy a completely new radiator as well as replace the intake manifold. All in all, I have spent $2,500 due to damages from this 1 product! I am furious that this product is even made. I take very good care of my vehicle (Mobil 1 5W 30 Fully Synthetic Motor Oil) and I change the filter (both air & oil) every oil change after 3,000 miles. I will never use this worthless product in my vehicle ever again.
I own a 1997 Pontiac Grand Am that has a anti-freeze problem. The coolant in my car is Dextron coolant, an orange colored product. I am the 3rd owner of this vehicle. My son was the 2nd owner. We both have dealt with problems because of the coolant. I feel that the car has been damaged and the damage is to the motor with funny noise or transmission. My son had warranty that covers some work that had to be done relating to the motor and radiator for repair through an authorized dealer. I believe the gaskets are slowly leaking when running the auto and a strange noise is coming from the engine or transmission when traveling on the highway. I will be having the auto looked at by an authorized mechanic to determine the problems. Thank You.
I owned a 2003 Buick Rendezvous that had an intake gasket go bad due to the use of Dexcool antifreeze. It cost me $1200 to repair. GM is fully aware of the problem dating back to 1999, but chose to do nothing about it.
Dex-Cool radiator fluid damaged the engines and created a rusty sludge in the radiator. It damaged the manifold gaskets and created heater problems. The dealer that sold me the vehicle, a 2002 GMC, was Jimmy, ID 1gks13w512204722. This vehicle has been serviced regularly, the latest was for an oxygen sensor for the heater for $386.43 on 12/03/2007. The radiator was serviced with Dex-Cool when the sensor was replaced. The mechanic informed me that Dex-Cool was the best and not to worry about the pending lawsuit. The radiator leaks and it has caused damage to the heater and manifold resulting in probably at least $100 in repairs. The general inconvenience has cost me to lose work hours and utilize my sick time to adjust for the repairs to this car. I purchased the car 08/09/2004 from this dealer. This vehicle only has 33139 miles. I would like to be compensated for my loss.
The Dex-Cool coolant in my 2002 Buick Regal has caused the intake manifold to leak, and will cost several thousand dollars to fix. I thought this coolant was good for 100,000 miles but I've flushed and refilled at the 70,000 mile mark because it was 5 years old. What can be done about this? GM refuses to repair the car.
I just recently bought a 2007 Pontiac G6 GT, it made a loud noise and had the smell of burning rubber. I thought it was the fuel pump, which it was not, and the dealer said it was the turbo. A friend of mine informed me that that year model did not have turbo. I took it to a GM dealer and came to find out it was the converter or the muffler. It turned out it was the muffler and a gasket, the cost was over $1,000. One month later, I still smell the burning which was not fixed and a low red/pink fluid. My neighbor came to see what I was talking about and told me to get the car in ASAP, and not to use this coolant due to problems. I have only had the car 3 months and it has problems. I don't know what to do and expect.
I have been having cooling system problems with my 2004 Chevy Silverado with only 70,000 miles on it. I believe I have been losing coolant through the intake manifold gasket. I have had to keep a close eye on coolant levels and have been putting in at least a gallon of GM recommended Dex-Cool every month. The initial low coolant problem has caused damage to the cylinder heads, and possibly to the motor. The dealer showed me extensive sludge in the oil while performing an oil change. I have an appointment to begin repair next week. Am I covered under the class action lawsuit? It is going in for repair next week. The (non-GM) mechanic told me Castech heads may be replaced by manufacturer, but I think GM should pay for the work.
We have an 04 4x4 crew cab Chevy truck. It has 76,000 miles on it. It started to lose coolant and we had it diagnosed. It was determined that it may have a porosity problem with the cylinder heads. These heads were manufactured by Castech.
We contacted GM about this. We know they knew about this problem but refuse to do anything about it. They say, the truck is out of warranty, so it seems it's not their problem now. We would like to know if there is anything that can be done about this. We have had estimates of between 2000 and 3500 dollars to fix this problem.
My transmission started slipping last summer and eventually went out. I had to pay for a toll and had a new transmission installed. Now, I am having other problems with the engine. I feel that GM should reimburse me! Please help. I want to be included in this class action suit. Thank you.
I purchased a 2003 Cadillac CTS in 2002. I followed all relative instructions in regards to scheduled maintenance on my car. Including the do's and don'ts of servicing my vehicle, but I can say in most cases I allowed Cadillac to perform at least 95% of the maintenance such as oil changes, tune ups, inspections, etc. In 2008, I noticed my car would give off a funny smell when the a/c was turned on. I assumed it was low antifreeze so I purchased some Dexcool antifreeze as per the manual and expected better results but to no avail, nothing improved. As the summer passed and winter arrived, I noticed the problem got worst and I could not afford to neglect the problem as it was freezing in NY.
Therefore I took my car to Cadillac and they told me it would cost x amount of dollars to repair the problem which I could not afford. I sought a second opinion and a mechanic advised me Cadillac has been using Dexcool antifreeze and the antifreeze is eating away my engine and eventually my car would be completely damaged. I would like to have Cadillac pay for the damages on my car due to their recommendation to only use Dexcool antifreeze. The antifreeze has damaged my car and it is constantly overheating. If I run the car for 2 minutes, it will overheat in another 10. It's ridiculous. I would like to be a part of any class action suit against these crooks.
Dexcool was used in my car by my mechanic, because that is what GMC specified to use. This is two times now that I had to get my heat fixed, which both times cost me almost 300 dollars. Dexcool antifreeze clogged up my heat pumps, so heat was not able to flow through. My mechanic actually showed me what it looked like and it looked like a whole clump of mud. Had to put down money for a product that I did not even use. The product has damaged my car twice already. It could happen again.
I just found out about Dexcool. I have all kinds of problems with corrosion and rust. Am I too late to be included in the suit?
I have recently experienced a situation similar to others. On December 28, 2009, I was driving my 2003 Monte Carlo Super Sport that I purchased new from the Campbell Chevrolet dealership in Bowling Green, Kentucky. I noticed the check engine light came on and the temperature gauge was not heating correctly. I pulled off to the side of the road and my husband opened the radiator cap and noticed a thick, brown build-up underneath the cap. I took my car to Firestone to have the radiator flushed and was informed that the intake gaskets were leaking. I then took my car to the GMC Buick dealership to get a second opinion.
As I was talking to the Service Technician, he said the coolant had turned acidic which caused the gaskets to deteriorate. I told him when I bought the car that we were not supposed to service the coolant system till 100,000 miles. My car currently has 96,000 miles. The technician explained to me that GM made a mistake. It was 3 years or 100,000 miles then laughed. I explained to him that I was informed there is currently a lawsuit regarding this matter and he said that GM only notified certain individuals and the time frame to apply for this class action lawsuit has expired.
I have always been a loyal General Motors owner. I feel General Motors has not been honest or supportive to the customers. How far will this deception go before justice is served for the customers that were not fortunate enough to get in the class action lawsuit? I will no longer purchase a General Motors product. Thank you, GM.
I too have started to have the coolant Dex-Cool intake, head gasket, valve tapping that everyone else seems to be having. I have a 1998 Pontiac Transport Montana that has blown a head gasket from the intake gasket deteriorating from Dex-Cool. I don't know what to do. A class action lawsuit would be great because I can't afford to buy Christmas presents let alone a new engine. I may lose my job because I have no vehicle to get to work. And with economy, I'm lucky just having a job.
I have a 2003 Impala with 76,000 miles & I have only owned it since 2/07. My engine light had come on and when I took it to the garage this week, I ended with a bill of $1200 courtesy of Dex-Cool. My mechanic told me there had been a class action suit filed but little that does me as it seems the filing had to be done a year ago. While I have received recall information on other parts of my car from GM, I never heard about this before now.
There seems to be no warning information that I can find and nothing from GM warning people. If I had been warned, I would have flushed the crap out and it would have cost less. Instead, I now own new gaskets, thermometer, intake manifold, valve covers and manifold gasket. They couldn't find other levels of severe damage but I am worried that there may be more they just didn't see since I had so many problems.
I have a 2003 Pontiac Grand Prix. The car has 88000 miles on it. On 12.17.2009, my car had the check engine light come on as well as the temperature light. I checked the anti-freeze reservoir and radiator to find a brown sludge inside of it. My owner's manual suggests I use Dex-Cool anti-freeze. I happened to look up Dex-Cool anti-freeze on the internet and found this article about several class action lawsuits involving Dexcool and the many issues.
Dex-Cool disappeared slowly. Dealer replaced radiator cap and one hose clamp. The problem continued. In the past, I paid for intake manifold replacement on a 2001 Impala (received $400 from class action suit) and had the intake manifold replaced at no charge on a 2003 Buick LeSabre.
I have been using Dex-cool coolant in my car ever since I have purchased it. Recently, I have been having issues with the water pump. It was just replaced 2 months ago because it was destroyed by the coolant. Now again it is having problems. My car doesn't pump out heat and also overheats quickly. I have spent over $500 to fix the issue that has arrived again. I can't afford to replace the pump again so I can barely drive anywhere to accomplish daily tasks.
2004 pontiac grandam 3.4 L 63,989 miles head gasket blown again was repaired at 54,068 miles same thing again dexcool maybe poor engine design more likely just venting going out to buy a Ford Fusion neighbor loves there's .
I was suppose to receive info about a gasket recall in missouri and be part of the class suite I submitted the paperwork that the company needed twice april this year and earlier about 2oo8 sometime I was contacted by a rep with a 469 area code last friday the 27th claiming that recalls were already issused to millions of comsumers but i wasn't one as i responded to the man,too, i was told that I had to submitt another claim form which was different from the one i previously did & the deadline was this past monday lucky me i was able to do that but i still havn't heard anything i have been calling & sending emails to certain number but no response they are putting me through hell & i don't approve of it of one bit
putchased a 2006 gmc savannah cargo van.
I own a 1998 Buick Park Avenue and it only has 54,185 miles on it. I was experiencing overheating problems, took it into a GM dealership to their service department, was told the upper intake manifold had corroded due to using Dex-cool Antifreeze, charged $1200 to fix the problem. When driving it home after the repairs were done, it overheated once again. Apparently the problem is more complicated than just a gasket needing to be replaced. This coolant problem is becoming a nightmare!
My '05 Impala turned 100,000 miles recently, and almost the exact same day the "Coolent Temp" indicator lit. When I was able to check the coolent level it looked bone dry, but there was sludge in the radiator and resevour. This sludge is apparently caused by Dexcool antifreeze. The mechanic working on my car gave me a quote for $3,200 to fix/replace the water pump, hoses, head gasket, bolts and flush the sludge from the radiator, heater core, etc. The dealership I purchased the car from claimed to know nothing about dexcool issues. I think the dealership should be liable for the damage caused by the product they used in the car.
I personally have not had my GM car long enough to encounter a problem. So, I decided to flush the DEX COOL and put in PEAK antifreeze/coolant. I've heard too many horror stories about this defective product. I'm modifiying my car, so I need a product that works.
I, like many of the others on this page have been dealt a raw deal with this crap they sell called Dex-Cool. How convenient that once dex cool is in your car that is all you can use. Unless you want to pay big money to flush it out. everything i read in this complaint bar has happened to me! Finally my poor wonderful 03 Chevy Malibu could keep up no longer, over heated suddenly and stranded me on the highway on the way to work two weeks ago! i didn't know that my car needed to have this junk flushed out of it or i would have done it...or got another vehicle. Dex-cool broke down nearly every componant of my coolant system. busted the head gaskets and two of the water jackets on the rear head were completely plugged up with dex-cool sludge as was the overflow tank! I will NEVER by any vehicle that has dex-cool in it. EVER! I'm a single mother with two teenagers and i drive 50 miles round trip M-F for work. What a bunch of crap that they wouldn't help me fix what could have been the best car i have ever owned in my twenty five years of driving. All because of Dex-Cool! Looking online now i see that i am nearly one year to the date too late to collect on this settlement that i was completely unaware of. i'm angry that GM didn't notify me of this possible serious and very expensive problem!
Daughter has an '02 Chevy Malibu. Son has an '02 Chevy Van. Within a few months of each other, they experienced the same problem. At first, a slow leak of antifreeze and temp. gauge hot. Eventually, a lot of leaking. Both vehicles were repaired by two different repair facilities. Both were problems with intake manifolds (Dexcool).
i own a 2002 chev impala that has developed an intake manifold coolant leak due to DexCool antifreeze
1997 S10, 1999 Camaro, 2001 S10, 2002 S10, 3 of these vehicles had catsstrophic failure in intake and head gaskets. 1 the 1997 S10 is a near miss. After I read about Dexcool I changed the antifreeze and put in Bars leak. It is the only one still running. Oil use, water use. & no drips all of them had it. All at about 90-100 thousand miles. Dexcool is garbage and because of it I will never buy another GM product. I have rebuilt engines and cars all my life. Never before have I seen such failure of cooling systems. Anyone who tells you otherwise is fabricating a story so that GM doesnt have to recall cars and do repairs. I discourage (strongly) everyday people from buying any GM product or anything that requires Dexcool.
I own a 2001 Pontiac Grand AM. I love the car very much and I take care of it. I noticed that I was having to keep putting oil in my car every six weeks or so. It was going some where but never on the ground where one would see oil dripping from a leak somewhere. I took it to my mechanic and I told him I think I needed the head gaskets changed or maybe the oil pan gasket. He checked it out and when he called me back to tell me what the issue was and that it was going to cost be a nice shinny penny, I almost got sick. Turns out that there are hundreds of complaints about this issue and Class Actions in progress for it. The Dex Cool anifreeze that they created for the enviroment eats away at the cheap plastic manifold gaskets. This Dex coolant leaves a horrible sticky greyish gum all over the inside of the radiator and the overflow tanks causing the sensors to tell you that you are low on coolant when actually you are not. You can't even see the water level in the over flow. That's not all. The coolant slowly eats away at the manifold gaskets so we all know what that means. Water and oil don't mix in an engine!! The cost to fix this was 1400.00. The issue is that GM knew ahout this problem with the coolant and what it did to the gaskets a long time ago but they didn't want the cost involved with a recall. So they sat on it and never told any one about it. That is safty hassard right there and I had no idea I was driving a self destructing machine, that could of left me stranded any where at any time. How dare they play games like this with honost people that believed in GM and bought their cars? They could of told us to watch out for this in what ever cars have the V6 in what ever model this has affected. There where a few different GM brands involved. I could of fried the engine!!! Thank god I realized there was something wrong. The oil just when through the manifold and blew out the sides as it was never found on the ground or visable from the front view of the engine. I want to know how I can make GM responsible for this terrible defect especially when they knew about it but did nothing about changing the parts, like the gaskets and coolant. I believe the coolant has been discontinued but don't quote me one that. I also read about a Class action Law suit in the states for this same issue which was closed and the people won the case as of yesterday. The have to help for the repairs now anywhere from 50.00 to 700.00 I want GM to stand up this error and pay for repairs. My car is only 8 years old and this should not of happened. Where can I add my name to a Class Action law suit in Canada so we can get our hard earned monies back?
This is the letter I sent to GM
My 1999 gmc sierra 1500 pickup truck developed a coolant leak. My mechanic told me it was a leaking intake manifold gasket.
I had to utilize pep boys of davies circle to repair the damages left behind and in the words of the "Pep boys Technician" He called the "Havoline Dex cool" Anti freeze coolant that he found in my engine I quote" POISON. He said that was the culprit that caused me to having to pay to replace a heater hose under the intake manifold $902.00 in repairs because of this idiotic product corroding the inside of my engine - had I known I would've flushed it from the start.
2001 blazer has brown gunk in raditaor. Have had to replace heater core,and water pump and told by mechanic the raditor will probally have to be replaced.
Approximately 3-4 weeks ago, my temperature gage indicated my engine was running hot. In a matter of one afternoon, I noticed it was almost in the red. When we opened up the radiator and the reserve, they were both bone dry and the new radiator that was just put 2 years ago was all rusty. We put coolant in the radiator and reserve and it seemed to be fine until it started to run hot again. We couldn't find any leaks on the ground or anywhere else. We filled it up partially.. enough for me to drive it to a repair shop. It was there I was told that Dexcool was the cause. Dexcool was deteriorating the gaskets and causing a leak.
Always used dexcool antifreeze in my duramax motor just like my manual says to and I started getting a rust coating on my reservor and cap and I noticed that I was needing to start adding coolant. Well now after the rust I have a blown head gasket and it's leaking between the side of the engine block and the aluminum heads
I have had chronic issues with the cooling system including replacing the following prematurely (in the first 50,000 mile): water pump, radiator (twice), all radiator hoses, thermostats (three times). My mechanic has indicated that this is because the car (1997 GMC Jimmy) was filled with Dexcool which has shown to deteriorate and destroy engines. The label next to the radiator says to "only use Dexcool". Needless to say after 5 years of constant repairs, there is no dexcool in the newest radiator.
Service mgr. at Arroway Chev dealership inform GM representative that oil sludge was the cause for my saab engine seizing and warranty was denied. All maintenance records were provided to dealership and saab cars USA Inc. My saab was towed out of the dealership after 58 days to another repair shop who determined it was a bad turbo and the intercooler were both loaded with oil. Saab cars USA Inc announced a sludge problem in 9-3 and 9-5 models and special policy warranty damaged by excessive oil sludge. The Arroway dealership was the cause for my manufacturer warranty being denied. My cost $ 4,900 to replace engine and my small claims court case against Arroway dealership, Court ruled dealership acting as a agent for the manufacturer (GM Saab) and dealership is not liable for the acts or failures was denied. Arroway had no or any interest in customer loyalty for WTC first responders family.
I just needed to replace the manifold in my 2002 Alero Olds. It has been leaking and smelling for some time and idling roughly. I took it in getting the radiator flushed as well as checking the thermostat. They could find nothing wrong. Last week it overheated and I had it towed in. I needed a new manifold. I googled this and it seems there was a class action suit settled regarding this in 2008.
i had an oilchange special 5w30 kendall syn.blen and fluid exchange -cooling system serv.done on my car.2000 olds alero gx sedan on 9-03-09, my car drove real smooth until the fluid exchange, before i left tuffys auto service center i,i was told if my car started to jerk or jump, i would need to bring my car back to tuffys because i probablyneeded spark plugs . i called tuffys and told them that my car was running real rough since the oil and fluid exchange . the rep i spoke to said his name was bryan and i needed to bring my car back to their shop . well i took my car back to tuffys auto service center and after they looked at my car ,i was told that i needed motor mounts ,the price was $900.00i am sorry i ever went to them ,i hope you can solve this problem. p.s. i have read complaints on enternet about dexcool, orange, i told the sales person i did not want the orange coolant, i ask for the green coolant , salesperson then had me to look under the hood of my car and said my car ask for dexcool . my car runs real rough and i am afraid the engine is going to blow up . thank you mary wyerick
I joined a class action suit against GM for damages to my vehicle (approximately $3000.00), and all requirements were met in the time factor required. I have inquired of my refund and received an email stating my check would be mailed late as a result of the number of claims. That was to be in May of this year 2009. I have yet to hear from them by any means.
After using DexCool antifreeze in my 1999 Buick Century with 95,000 miles, we have had to replace manifold gasket, hoses, thermostat and still our car is overheating. We live on a very fixed income and we cannot afford more problems with this. We are insured, but we are not finished with the problem. So far, we have spent at least $700.00. I'd like to know what can be done with this problem if anything because it is a growing problem.
I sent numerous complaints about the coolant leak, having to have the car repaired twice. The second time cost me $1700.00, and I was told "Too bad" by General Motors. As a result, intake manifold had to be replaced, and seals warped and leaked which had to be replaced. Coolant leaked into the engine.
My seals and gaskets are leaking around my car’s engine. Plus, I have gunk build up in my radiator. I have to flush it at Jiffy Lube every month since March 2009. I just want to be reimbursed for the bills to flush the system or have a dealership do it correctly and inspect my engine seals.
We have a 2000 Chevrolet Malibu with the 3.1L V6 engine. It has 48,000 miles on it and we have had cooling trouble with it for years. The antifreeze turns brown and gunky and we have leaks. We have flushed it multiple times and had to replace some seals, but it still leaks and overheats sometimes. We were getting it serviced today and was told that there were some problems with the DexCool coolant that these engines used and there was a lawsuit that would reimburse us for expenditures caused by this. I don't really need to be reimbursed from past problems, but I would like the problem fixed. What can I do to get it fixed without costing us a small fortune?
I have a 1999 Chevy Malibu with only about 19,000 miles and it was taken very good care. I was told on 8/18/09 I have intake oil/coolant leak and it will cost about $1,000. What can I do? I haven`t decided yet to take care of this as of 8/20/09. Of course, my warranty has run out. If I don`t take of this, my engine could be ruined, he said. I have records of oil changes and etc. I assumed it has Dex cool antifreeze.
I have a 2002 Pontiac Grand Prix which started overheating. I was told by my mechanic that Dex-Cool was clogging the radiator and heater core and they needed to be replaced. He also noticed a small leak starting at the intake manifold. How can I file a claim for repairs?
I have a 2002 Chevy Blazer ZR2. My mechanic suspects that DexCool is what's been giving me my problems. Now my intake gasket is bad and ZR2 is running like crap. I would like to be reimbursed for this issue, thanks. Tow bill/repairs costing $394.17 (bad intake gasket). Stranded and very inconvenienced.
My Chevy Malibu just now has a lower intake leak and someone suggested Dex Cool being the problem so I have been reading about it and found all the class action suit info. However, since that has been settled I don't know what I get to do about my problem now since it is beyond the deadline of the suit that was filed. Do I have any recourse?
I own a 1999 Oldsmobile Intrigue GL 4-door sedan, which this GM dealership's service department estimates will cost over $1,000 to replace the intake manifold gasket which has been eroded by GM's DexCool coolant. There is no guarantee that this problem would not reoccur after the repairs! I asked if there were any alternatives and whether or not I could swap out the radiator and the entire cooling system and use something else. They could not recommend using something else and said the sludge that had accumulated from the DexCool is a permanent and irreparable problem. This is the 2nd Oldsmobile I have owned which has experienced this problem.
I have a Chevy Impala, 2006 with 72,000 miles. In the past few days, I've had a couple issues with some overheating of the engine and leaking of fluid in the garage. Today, the water pump failed. Luckily, I was within 2 miles of my service garage, Firestone at 120th Ave and Colorado Blvd in Thornton. I allowed the engine to cool and proceeded to Firestone. They immediately diagnosed the problem, replacing the water pump.
When I was checking out, I commented that my car was awfully new to be having this type of issue. In the 40 years of owning cars, this has never been a problem under 100 or 120,000 miles as I recall. He commented that they've replaced at least 3 water pumps in Impala's in the past 3-4 months. That comment prompted me to look into what other issues I might be up against in what I consider to be a well-made car and I love. I drive too much and like to be proactive in preventing problems. This is when I found others had issues where they thought the coolant was an issue.
Because of where I was when my engine overheated, I wasn't stranded in the mountains or elsewhere in the Rockies, as I could have been 2 days later. My direct cost for the replacement was $441.15. But what other issues may arise in the future?
I am completing this form in hopes of finding a recall for the Dex-Cool coolant used in my 2004 Buick LeSabre. It has caused money to replace my intake gaskets, as well as the manifold gasket. Apparently, the Dex-Cool eats away at such gaskets, causing leaks, and therefore requiring costly replacements. I find now that my water pump needs to be replaced due to the same Dex-Cool problem. I purchased my vehicle through a dealership and used it about one year ago. It only had 40,000 miles and I have had the Dex-Cool removed since. I am looking for a recall of such usage in order to reimburse the expenses incurred and will incur very soon.
I own a 2005 Chevy Avalanche. I had to change the water pump and thermostat last year since it developed a severe leak spontaneously. I always used Dex-Cool anti-freeze per GM recommendation. However, I have recently read many articles about Dex-Cool creating problems for other GM owners similar to my experience. If you know about this issue, please advise.
My engine in my 2004 Monte Carlo overheated. It started when the dealership told me that my water pump was leaking and this was around 65,000 miles. And so in June of this yr, my car overheated so I had the water pump replaced. It still didn't go away. I decided to go to the dealership because I was told air was getting in the system. So the people at the dealership tell me that they can't find where any air is coming from. I wasn't charged. Then my car overheated again. I took it back to them and still no luck. So we changed the thermostat. The car still overheated and my old thermostat still works. So I went to my old mechanic and he told me that the Dex-Cool had eaten the gasket around the manifold and that's where the air is coming from. So I get on the web and pull up articles about Dex-Cool. And sure enough, that is the problem. My transmission may be affected by this and I bought the car brand new five yrs ago and now they are telling me that I need a new transmission.
I purchased my 1996 Buick LeSabre Limited over 2 years ago and recently, it began to run low on coolant often and I was told the engine was gone. I purchased DexCool as requested on my owner's manual. I never used any other type of coolant. The engine no longer runs.
Dex-Cool was put in the car on July 10th, 2009 without checking to see what we had been using. Dex-Cool should not be mixed with other anti-freezes. The cost is approximately $10.00 a gallon so we were charged $27.25 for 1.5 gallons.
I am a retired grandmother living on a retirement pension, and I had to replace gaskets and overhaul the engine of my 2003 Oldsmobile Silhouette Van. I was told that this new anti-freeze caused numerous problems and I think it is not fair that I should or any consumer should have to suffer the financial loss because of defective products. Please tell me what I can do to get this rectified? I understand that there is a claim form that I should complete, but have been unable to locate such. Any assistance you can give me on this matter is greatly appreciated.
I would like to be included in the class action lawsuit against GM/DexCool that was to protect my car for up to 150,000 miles. But I have invested money into my car by adding a new water pump and I recently have an anti-freeze leak that I can figure out and I just can't afford to fix. I have invested about $150 counting trying to figure out why my anti-freeze warning light keeps coming on. I have replaced the water pump, and have refilled the anti-freeze tank about 10 times in the past year and those products are not cheap. If you can help me and send me a response, I would appreciate it.
What happens if you missed out in the class action suit? My car broke down in Feb. 2009 and hasn't moved since then. I can't afford to have it fixed (single mom, but that's my issue) and still owe money to CNAC/JD Byrider. I’ve been quoted $1,500.00 and $2,000.00 for a new motor replacement. That's nowhere near the reimbursement they're speaking of in the class action.
My 2004 Buick is leaking anti freeze from the intake manifold. I had the same problem with my 2000 Lesabre and it was corrected at no charge by this same dealer because they said the problem was caused by Dexcool anti freeze. Now I am looking at spending out of pocket of nearly $1000 to get my car fixed because of defective coolant.
I have a 1999 Oldsmobile Alero GLS with 70,000 miles on it. I have had to replace the water pump and all the DexCool in the radiator. My car is still under warranty with General Motors. I am concerned about other mechanical things happening to my car with this DexCool in it. I was now told that I need a tune-up because the car is running rough. I would like to have GM contact me concerning this matter and the cost and warranty of my car.
There was a class action suit filed against DexCool and the class won the litigation. I was told by the DexCool Litigation Settlement Program to submit my repair expenditures and proof of vehicle ownership and that DexCool would reimburse me for my for my repair work. I followed the instructions completely and mailed in all proper documentation by registered mail (ie. proof of ownership, proof of car insurance, vehicle license plate information) but all to no avail. The cost to repair my vehicle because of the DexCool coolant was $818.63. I would like to get reimbursed for this amount since I was in the class action suit and provided all the necessary document for reimbursement.
I own a 2004 Buick LeSabre, currently 43,000 miles. At my last oil change at approximately 40,000 miles, I was advised there was a problem with leaking upper/lower intake gaskets. The car has been serviced by GM dealers, except one time. Several weeks later, I read an article in the Chicago Tribune about DexCool causing this problem.
Last week, I took my car to the dealer from which I purchased it new in 2004 to have them do the repair and told the service person about the DexCool article and showed him articles from the internet about the class action settlement. They declined to repair it at no charge. He claimed he never heard of any problems. They quoted me $743 for the repair. I declined it, but I will have it repaired and then take them to small claims court. I have kept all receipts.
I just found out about the DexCool recall today while looking for DexCool information to see if there is anything new about it. I am shocked, because I have never been contacted in 10 years that I have owned my 99 Chevy Astro Van LS. In July 2006, just after 12 noon, we were stranded in intense heat when the van overheated and died. We were on the uphill grade of the "Grapevine" on Interstate 5 going from the Bay Area to home. A CHP rescued us, our children and 2 dogs, put us in his air-conditioned car, and called AAA which towed us from there to Palm Springs over 250 miles. We all (dogs included) rode in the tow truck, if you can picture that. We finally reached home at 6 pm.
After close to $500 to make repairs (We have all those receipts and description of the work.), the van was running fine, until 4 months ago when parked in our driveway. Substantial fluid was leaking from beneath. Again, it's towed to our current excellent mechanic (Viking Motors in Palm Springs). He discovered a cracked radiator and suspected cylinder problems and possible threat to the head gasket.
It is now running fine after another $600. However, it does not start up immediately as it has always done. (We are obsessive about maintaining this vehicle like new.) Once warmed up, it's okay. But the mechanic warned us we could have a cylinder problem at a couple of thousand dollars or head gasket in the not too distant future, which means replacing an engine. All this caused by the DexCool? Please put us on the recall list. Thank you very much.
I have Dex-Cool coolant in both of my cars. I had to replace the intake gasket which has cost me $800.00. I would like to know what I can do about this. I also have a 2003 Buick Rendezvous which I will have the Dex-Cool flushed out and replaced with the green stuff.
We purchased a 2003 Pontiac Bonneville from the original owner last year. On Monday, my husband was driving home when the car temperature gauge showed that it was overheating and steam started to come out from under the hood. We had the car towed to a repair shop and discovered that Dex-Cool had completely clogged the radiator.
On June 1, 2009, General Motors filed a Chapter 11 Voluntary Petition in the United States Bankruptcy Court for the Southern District of New York. If you filed a timely claim in the Dex-Cool litigation and/or you were contacted by the claims administrator to correct, cure or clarify any portion of your claim form or backup documentation, your claim may be affected by the Chapter 11 filing. Please monitor the General Motors Corporation Court Documents and Claims Register website for additional information and court filings as the bankruptcy proceeds. I have submitted a claim form, and sent additional information and have yet to receive any response to my questions. Now l find out their phone line is tied in with Trilegiant claims, a company that has committed fraud. I need someone to contact me concerning my claim.
I just purchased a used 2003 Chevy Ventura 2 months ago (April 09). I have been having constant problems with my head gasket seal, radiator, and water pump. I have had all replaced and my radiator flushed twice due to a lot of sludge. I use Dex-Cool. Now I hear there are a lot of issues with Dex-Cool. In the last 2 weeks, I had to put in 3 gallons of Dex-Cool (not cheap). This week it’s replacing the water pump; it was leaking antifreeze all over my engine and hoses. I understand there was a law suit on this last year. Will I continue having these issues and is there anywhere I can get reimbursement for this problem? This issue has cost me about $600 so far.
I just purchased a used 2003 Chevy Ventura 2 months ago (April 2008). I have been having constant problems with my head gasket seal, radiator, and water pump. I have had all replaced and my radiator flushed twice due to a lot of sludge. I use DexCool. Now I hear there are a lot of issues with DexCool. In the last 2 weeks, I had to put in 3 gallons of DexCool (not cheap). This week, I'm replacing the water pump; it was leaking anti-freeze all over my engine and hoses.
I understand there was a lawsuit on this last year. Will I continue having these issues and is there anywhere I can get reimbursement for this problem? I have a private mechanic, and so far, I have put $600 into this problem
I am a lifetime GM car owner. In January 2008, my 1998 3.8L Pontiac Grand Prix engine seized as I was driving to work. The car began running rough. I pulled over and noticed a lot of vapor was coming out of the tail pipe. It seized before I could shut it down. It only had 144,678 miles on it. I spent $3520.09 to replace the engine and the cracked plastic intake manifold which my mechanic says was the cause of the problem. The antifreeze leaked into the engine causing it to seize. I just found out about the class action lawsuit regarding DexCool. Is there still time to file a claim to get some of this back?
I made a huge mistake when I bought my 2000 Oldsmobile Intrigue. My Oldsmobile seems as though it was built to break down. I have had nothing but problems with it since day one, even well before its generous 36000 mile factory warranty. The A/C system had to be repaired 3 times at the dealership as well as brake problems, steering problems, general front end problems with suspension, motor mounts, power windows, cruise control, front hubs, front CV axles, and because I have been using GM Dexcool coolant in my car per GM specifications, I am having cooling issues with my car and a smoking problem when I start it up.
There are so many things wrong with my GM car that I can't afford to keep up with it. I also felt ashamed for choosing to buy a GM automobile. I realize that I am only one small person to a large business like GM, but if many other people have an experience like mine, I can certainly see why GM is going under. They apparently don't care about building good cars that will last for good people. It was super difficult when I had to try to make a $355.00 per month car payment and try to find money to make repairs all the time on top of that. I have paid the car off, thanks to my mother lending me a hand, but now I am stuck with this lemon of a car with many defects that I am still trying to fix as I can afford.
I brought a 2001 Pontiac Grand Prix GT; it has a 3.8motor. The low coolant light first came on and, of course, I added the dex-cool coolant. I had to use this coolant to keep the warranty for the car. Then my check engine light came on. I took the car in and the mechanic fixed a sensor. But not long after that, the low coolant and check engine light started coming on again. I took it to another mechanic and this time, they basically did a tune up.
I was still adding coolant. Then I had the hoses replaced maybe it was a leaking, they reset the dumb lights. My car started to lose power. I had another car so I hadn't been driving it much just because this coolant problem wasn't being resolved. I was taking the car into Pontiac because the guy said he thought it was a recall. As I was going down there on Monday, no one answered the phone. When I arrived at the dealership, they were gone. They had moved over night, they had closed up over night.
I spent a lot of money on this car and I would like some compensation. My motor is totally gone. The dex-cool coolant had leaked into my engine and my number 2 cylinder is gone. Now I have nothing. I feel GM knows there was a problem and is not taking their own responsibility.
I am a single mother with three children. I have to get a ride from friends or take the bus to the store for groceries. Also, we have to walk to school. I work part time and I had put a lot of money into that car. We are stuck in a bad position from this horrible ordeal with this Pontiac I paid $19,000 for in 2002. I am financially in debt from the stupid repairs and parts I have put in the car.
I have had nothing but trouble with my 1999 gm blazer's cooling system since I purchased the vehicle. My heater would quit working and I would take it in and have the cooling system flushed every few months. The Dex-cool antifreeze was sludging up and plugging up my radiator and heater core and hoses. It finally got so bad I had to have my entire cooling system replaced for over $1400.00. The mechanic said only about 1/4 of my radiator was functional. The rest was caked with the sludge from the dex cool preciptating out. My new system is still having problems every few months since my heater core still has the sludge present. What can I do??? There should be a recall on any vehicle that has this HORRIBLE Dex-cool antifreeze in it.
I own 3 GM automobiles each has under 60,000 miles they all had dex-cool coolant. when I drained my coolant systems all were orange to brown & it took 2 flushes to remove all the brown material from my engines.
I own 3 GM automobiles each has under 60,000 miles they all had cex-cool coolant. when I drained my coolant systems all were orange to brown & it took 2 flushes to remove all the brown material from my engines.
I have owned two different GM vehicles and have had to have radiators, water pumps, and also head gaskets replaced in both of them. Also, I just bought an Oldsmobile Cutlass a couple of days ago, and recently took it to a mechanic to have everything checked out as the vehicle was used. I was advised by the mechanics to keep a close eye on my coolant system and to watch for any lights that indicated any kind of problem with the coolant. He then proceeded to explain what countless people were experiencing as a result of Dex Cool. Until he informed me, I was unaware of the cause of the problems I have spent countless amounts of money on with my coolent system problems I have had in the past out of GM vehicles. I would also like to add (not that this has anything to do with Dex Cool) that I think it's rediculous that gaskets on vehicles are made of plastic in the first place but that the replacement gaskets are not. They are in fact better than the factory ones.
My model year 2002 S-10 pickup was not included in the class action lawsuit. It only included S-10's from 1995-2000. I have had sludge flushed out twice, now. This weekend, I noticed a massive leak of a red fluid. I looked underneath, and the whole front right side has this substance all over it. I'm sure that a gasket has failed. Why weren't the 2002's included? I have/had the same problems as many others report!
Same as everyone else Dex Cool is caking up & now I remove the oil cap & low and behold what is there? Caked Dex Cool on my OIL CAP! I don't expect my car to last much longer I've been told the engine will fail under thse conditions, I will attempt to flush the oil & the antifreeze yet again! So as it's clear GM is not going to stand behind their products nor mistakes you can be very sure that I will never purchase a GM product again! No wonder they are going under. My Father retired from GM and it looks like they are going to screw him in regards to retirement because they did not pertect the retirement money as they were required to by law either! Give them more Tax Monies???? Hell I'd rather support my Father than see them get another penny!
Yesterday my 2002 Buick Rendezvous overheated for the third time. The previous two times were costly repairs & I have no reason to believe this will be any different. I just read there was a class action lawsuit in CA over this but the deadline was last October. I knew nothing about it but would sure like to be a part of that. I am 64 & on a fixed income. I was told when I lived in CA by a mechanic that this was very normal to have the gaskets & related work done in these cars but no one ever mentioned Dex-Cool. I did look into my reservoir & yes, it looks like sludge. I just last week had my car serviced & now there's not a drop a collant in the resevoir. Anyone have advice on what to do now?
Purchased 98 Buick 4 years ago from a now out of business Dealer and immediately had a breakdown in the intake manifold gasket. They said I let it run out of coolant. I only had it for 2 weeks. They said it was not covered by the warrantee since I was not the original ownerand I purchased it as is.It cost me $1300.00 for repair. They mandated that the car only use DexCool. Well now the intake manifold gasket went again and this fix cost another $1400.00 at another shop where they informed me that this is a big problem with Dex Cool and GM is being sued in a class action which I found out ended in Oct.08! Now my other car a Pontiac Montana is having the same problem with leaking coolant and oil into the engine and leaking out of the gasket onto the engine area!
1st of all on Oct 4th our catalitic converter went on our 2004 silverado. They said $800 to fix. We later found out they had to pay for it not us. Midas muffler was honest and told us the dealers were responsible. We went in for that work and inspection and they told us we needed a bearing hub assembly in order to pass inspection. Went to two other mechanics and no assebly was necessary. Shearers also told us that our heating problem was with our engine. $1500 plus to fix that. In doing research we found out that Dex-cool was eating through gaskets and causing problems and there was a class action nationwide lawsuite that we were never made aware of and we only had until Oct 08 to collect a refund. Well our engine problems started Dec 08 and Chevy denied that Dex-cool was a problem and they still put that in all their vehicles. This will cost us $5k for a new engine and $2k for a used one and $4k to rebuild this one. Once things come apart I am sure they will find other parts ruined and Shearer and Detroit refuse to help us out. Dex-cool needs to be made an issue for a recall and they need to step up to the plate or loose any government funding! I am on disability and don't have the money to do the work and we still owe $10k on the truck. Char and Ken Godin
Add me to the list of Death-Cool victims. 1997 GMC Sonoma (Like a Rock!) =(Like a piece of junk). Started having problems at 100K or earlier. Went green coolant after things started failing, too late. Coolant sludge and rust in overflow and radiator, hard shifts 1-2(tranny over heating because of plugged radiator, coolant leak at intake gasket leaking down tops of valve covers, thermostat failures, smell of coolant from leakage raining down on exhaust components.
My 2002 Impala stopped running two weeks ago. I had it taken to Frank Parra Chevrolet, to be checked out.
I was having over heating issues and dex cool sledging up in y engine spoke to several service people at Chevy here and even took the car in twice to be looked at. The last time I was there on 4.17.09 and they assured me there was nothing, major wrong with the car and even after I explained I did not feel comfortable and that there is something really wrong with it he said I do not see that cleared out the engine codes and told me to come back up if the sensors went off again. I was so fumed that I went and saw another mechanic because I got tired of the run around that mechanic said Chevy was wrong and my head gasket was blown, which is a major issue and a defect from Chevy. I called Furlong and told them the guy told me on the phone they were full of crap and to bring it back to them and they would double check it for free and so on so I dropped it off on 4.23.09 and what do you know they called me today on 4.24.09 and told me that sure enough it was a blown head gasket and it was going to cost me $1300 to get fixed and that what happened was when the dex cool clogged up my engine and kept causing it to over heat it cause the thermostat to go out which was replaced and we had it flushed a few times per their suggestion and still had the problem and now after all this crap I can not even drive the car and they will not cover the defect and fix nor give me a big discount since teh problem would of never happened if it were not for the dex cool crap that was recommended in it.
I submitted a claim for the dex-cool settlement. I mailed it well before October 27, 2008. I should have received 400 or at least 200, for I had two happenings related to the dex-cool which were within the 6 year time frame. I have heard nothing from them, nor have I received any money. I know they have sent out money because my brother in Louisiana received his settlement money. The only number I have, which is listed above, is a recorded message. I researched the Garden City group and have another number which was listed online. The number is (614) 289-5400. I did not even receive a letter of acknowledgement from this Garden City Group or anything concerning the fact that they received my claim.
I bought a 2004 Chevy Monte Carlo in October of 2008. Immediately after I had bought the car, I needed a coolant flush and a water pump replaced. It is now the end of April and I just had to have my heater core replaced because that blew. I paid over $500 for that to be replaced. Just days after that was fixed, I had no heat yet again. I had to take it back to the dealer. I need another coolant flush. The mechanic said it is because of Dex-cool that all my pumps and all that are clogging with gooey gunk. This is costing me way too much money over something so stupid.
First, I'll say that it didn't take much research to learn that I am not the only person suffering from this problem. There are many thousands of other victims and losses adding up to millions of dollars! Now to my complaint. I am the second owner a very nice 1996 Cadillac Eldorado with a North Star V/8 engine. The vehicle has 72,000 miles on it and has been well maintained by the previous owner as well as myself. Last year, the head gaskets on the engine failed and I am told that the failure was caused by GM's Dex-Cool antifreeze and that this is a known problem caused by Dex-Cool that GM has been ignoring for some time now. I think it is a real shame that such a nice not to mention expensive vehicle hasn't lived up to its reputation of being a dependable long life span high quality luxury vehicle. GM should be ashamed of themselves for soiling the Cadillac brand name by using such inferior lifeblood products as Dex-Cool.
I started the engine on my 2002 Chevy Blazer (90,000 miles) and immediately my oil pressure gauge shot off the scale and I could hear fluid fitting the pavement in the area in front of my engine. I turned the ignition off and I went outside to find that oil was leaking from the seal of the filter because the oil pressure was so strong it lifted the seal on filter. The mechanic told me this was the result of a Dex-Cool's damage to the head gasket. The total cost to have the head gasket replaced and radiator replaced, which I apparently also need because it's covered in brown mud, is going to run $1,000+ not to mention being without a car. No more GM for me, ever!
Dex-Cool sludge destroyed heater core; it's over $700 to fix. Intake manifold gaskets melted and still need to be replaced at $1000. Local mechanics recommend replacing Dex-Cool with green coolant.
I have spent around 2,000 dollars or more on my engine. I had to break down and get a new engine because my intake was leaking so bad my head gaskets had blown. I would just like monetary compensation for all the trouble I had to go through. My four-year-old son and I were stranded about four hours away from home. I had to pay for a tow dolly, and my brother had to come rescue us because my car kept overheating. I missed a day of work. My car is still not running, and I'm out of money because I had to pay for the tow dolly and gas money. I had to be towed from Missouri back to Arkansas.
I just paid $2,600 to have our 2 GM cars repaired. Both cars have the Dex-cool coolant and had intake gasket problems. The mechanic just told us today when we picked up the cars about the class action lawsuit. I talked with our GM dealer (Schepel) last summer about the problem and they said nothing about a known problem, and quoted me almost $2,000 to fix the gasket. How can a class action lawsuit have an end date?
GM's Dextron coolant damaged my intake manifold which cost me $800 plus labor to repair. It also damaged a main pulley for my fan belt at the cost of $120. I have the receipts. My mechanic told me of a civil suit against GM for my above reasons. I want to add in my claim and I want my monies refunded immediately. Important note: GM does not have the civil claim on their website as they should have to have on it by law.
According to my mechanic, Dexcool caused numerous problems with my 2002 Saturn L300 with only 55,825 miles on it. During an oil change, the mechanic noticex that a gasket was leaking that sealed the antifreeze. He recommended replacing the gasket and replacing the antifreeze because Dexcool is notorious for causing numerous problems with the cooling system. I agreed to have this work done and after the mechanic began the work many additional problems were found.
IM HAVING THE SAME PROBLEMS AS EVERYONE ELES COOLANT LEAKIN MOTOR BLOWN UPPER AND LOWER GASKETS 11MONTHS AFTER PURCHASED $13OO.OF WORK DONE ON IT AND AGAIN IM HAVING THE SAME PROBLEMS ALL OVER REPLACED RADIATOR,HOSES THEROSTAT AND MORE HEATER BLOWS OUT COLD AIR AND THE SAD THING IS I STILL HAVE 14 MONTHS OF PAYMENT AT$300.00 AMONTH AND CANT EVEN DIRVE IT TO WORK THIS IS SAD I WANT IN ON THE LAW SUIT WITH DEX-COOL GM REALLY NEEDS TO TAKE CARE OF THE PROBLEM.THERE THE ONES WHO BUILT IT. WERE THE ONES GETTING BURND
My Grand Am is in the shop right now having manifold gasket work done caused by coolant mess.
1998 Chevrolet Lumina. 68,000 miles. Found out too late that intake gasket was leaking coolant into engine. This was a program car made in Canada.
In October 2001, I bought a 1997 Pontiac Bonneville with 52K odometer reading from a local dealership. It was a fleet vehicle and had a good service record. Four months down the road, 2002, the engine froze up and found that my coolant had leaked into my engine and mixed with my oil. This happened again in 2004, 2006 and 2007.
I heard about the litigation against GMC about the coolant system issues with Dex Cool. I am having to fix my intake manifold for a wopping price of $750.00....
2002 Pontiac Grand Am - 38,000 miles starting to leak antifreeze. I took the car to a garage and had to have the intake gasket replaced (Cost $647.68) due to the Dexcool Antifreeze.
Dex-cool anti-freeze plugged up with sludge &ruined my intake manifold gaskets, heater core,radiator overflow tank, on my 1998 Olds cutlass! Car was repaired ,claim was sent in to Girard-Gibbs last year , and recently rejected cause of some technical issue, which is not fair,It was just another scam of getting out not paying for my repairs, This is a ongoing issue with this anti-freeze and I should be reimbursed!!!
I took my 2002 Pontiac Montana in to have my antifreeze flushed because I was having intermittent problems with my heat. It was flushed in Dec of 2008. About a week ago I started having problems with my heat again but this time I had cold air blowing out instead of warm. It would be cold and then hot. A few days ago it overheated so I took it in for repairs. My van had a leaking head gasket. Repair estimates were $1700. I found out about dexcool after I had my radiator flushed. My radiator cap had to be replaced due to corrosion. The mechanic told me to look up dexcool on the internet. When I found out about the head gasket I thought I remembered people complaining about dexcool causing gasket problems. I looked it up and sure enough there were tons of complaints about gaskets being destroyed by dexcool. I called a GM dealership and they said they haven't heard about any problems about dexcool. I informed the mechanic to not put dexcool back in my van. I picked it up today and the final cost was $2150. The worst part is after I started driving my van the service engine light came on. I returned to the shop and they said it looks like my radiator is leaking. It was not leaking when I brought it to the shop. I don't know if it was the dexcool or the shop. I have to take it back tomorrow and I refuse to shell out any more cash. I hope that they file another suit against GM but they probably will be out of business before we can settle. My advice to anyone with a GM vehicle is to remove the dexcool and put in regular antifreeze. My daughter got rid of her Pontiac van and now has a GM Envoy. I told her to flush it as soon as possible and get rid of the dexcool.
Are you kidding me? 03 Olds Alero, less than 87k miles on it. In 06 I had the intake manifold gasket replaced because the coolant light was constantly on. In 07 had the A/C repaired. Coolant light now comes on a regular basis. Sunday I topped off the reservoir with DEX COOL (again). Reservoir was full. Cap is encrusted with filthy rusty sludge. Monday morning 6:15 light is on and stays on. Take it to the shop - surprise - intake manifold thing again. At no time did GM make me aware of the problem with DEX COOL! Mechanic quoted minimum of $400 to fix it. I cannot afford these repairs to 'maintain' this piece of crap! I had no idea of the class action and am APPALLED at GM for never notifying owners! I am calling the dealer tomorrow and then I am writing NYS Attorney General Andrew Cuomo who is a consumer advocate. I am stunned this has been going on, all these years, all these vehicles - why didn't we know? I will never buy another GM - those crooked greedy jerks took taxpayer bail out money to continue making pieces of crap. I will mean mouth this crooked dealer every chance I get. Dealers depend on word of mouth and reputation.
I bought a Chevrolet Express Van in 2001 my wife is wheal chair bound for travel a must have with lift. After 25000 miles the intake manifold is leaking antifreeze.This should not happen. I was informed by a mechanic at work that this happens all the time. They were told that the antifreeze is corrosive.
I own a 1997 Grand-am with 48000 miles. The car was bought Brand new in 97 by my grandmother and she passed away leaving it to me about a year ago. The car was kept in PERFECT condition and never ran hard. Now the intake manifold gasket blew because of the Dex-cool that the car called for eating away at it and a bunch of anti-freeze leaked into my block almost destroying the internals of my engine. That is the crazyest thing I have ever heard of that GM isnt doing anything about helping me fix my grandmas pride and joy. Now I have to pay over $400 to have it fixed. Im a high-school senior that wants to drive that car to college 3 hours away next year. I should not have to worry about an engine blowing up that is practicly brand new. Shame on you GM. Im going to Be in debt $40,000 soon I dont have money to throw away.
I purchased a 2005 Chevy Equinox in March of 2005. I am now experiencing a loss of heat. I took it to my mechanic and he says that I need new Head Gaskets. I called chevy customer service and they informed me that I have to take it to a chevy dealer to be diagnosed. I don't have the money to take it to a chevy dealership let alone have the vehicle fixed. I have checked the websites and found that Dex Cool is the reason for this problem and GM refuses to acknowledge the problem. I am furious. I work at my 12.00 an hour job to pay the rent and pay my 460.00 dollar a month car payment to be slapped in the face for buying an American made car. Well atleast the headquarters is in America. We all know the the American cars are made in Mexico. Gm wants to be supported by the government, but doesn't want to put our a quality product. I bought instead of leasing because I wanted to be able to drive a car with out a car payment. Now it seems that won't happen because from what I have read my journey is just beginning.
I have a 2003 Buick Rendezvous. I have had to have the engine repaired twice in the last two years due to leaking intake manifold gaskets which were apparently caused by the use of Dexcool antifreeze.
after talking to a friend who happened to work for a local GM dealer, he told me about the problems that have been associated with the GM use of Dexcool. I am in the process of trading in our Buick and will not again buy any GM product until this issue is solved. I am now very concerned about my motorhome, which has a workhorse chassis with a GM gas engine that also uses dexcool.
I began having problems last summer, when my 2000 Chevy Impala began running hot, and the A/C would not work. I took it to my mechanic, who discovered that DEXCOOL had literally eaten up my radiator, causing the A/C to fail. After several hundreds of dollars in repairs, I get my car out of the shop. Two days later, it begins making a horrible noise and the engine warning light comes on. I have it towed back to my mechanic, who discovers that the DEXCOOL has also destroyed the intake manifold and water pump.
I was not aware of the class action lawsuit filed on behalf of owners of General Motors vehicles, which were factory-filled with Dex-Cool coolant.
I recently took my 2003 Chevy Venture to my local mechanic. This vehicle has only 44,000 miles on it. While driving to and from church, I noticed the heat wasn't coming on and was only blowing out cool air. I also realized that every time I turned on the heat, my temperature gage went from cool to hot, in the red zone. The mechanic discovered that my head gaskets were leaking and told me that I should take it to a local GM dealer for repair. He noted that there was a class action lawsuite being filed against GM and that I should find a way to get my name on the list. When I called several dealers to inquire how much it would be to repair I was given estimates of $1,100 to $1,300. This is unbelievable. I just paid this car off and had 5 years of payments at $450 per month and now this? I cannot afford to purchase another vehicle. How can I get compensated for what seems to be a HUGE ooops that GM is overlooking?
We own a 2003 gm chevy Venture van that has been serviced as required completely. it is physically immaculate except for the engine. We have just been told it is going to need new gaskets due to Dexcoll deteriotation. This is as I understand a major unacknowledged gm problem they will not owe up to.What do we do?
Ihave a 2004 chevy silverado that in october of 2008 developed a coolant leak. took it to the dealership i bought it from to pressure check it and they couldn't find a leak. Come to find out on the internet that GM issued a technical bulliten regaurding a coolant leak caused by poroisity cracks in the heads of the truck. The manufacturing co is Castech, well I contacted my extended warrenty co and they said they won't cover this because it was not caused by a machanical problem, it was faulty parts to begin with, so I called GM customer care.After 3 or 4 conversations they said they won't help me with the cost of the repair and confirmed that my extended warrenty won't cover this either. Pretty much said tough luck! I have a copy of the TSB and it lists my truck as being in the group that is having this problem.I have researched this online and there are other people with the same issue.My truck has never over heated and I have maintained my truck that by the way isn't paid off yet.I want to know what responsibility or liablity does GM owe its custmers that pay 28,000 dollars for a truck that was built with faulty parts? I just want my truck fixed and I don't think that it is fair that I should have to pay for their mistakes.The heads are a major part of the engine and can ruin the engine if not repaired.My engine is a V8 5.3l vtech and has 88000 miles on it.
Dexicool did have a rebate program out there last year for anyone that had a problem with the coolant in their car. GM did not admit they had done anything wrong and has continued to do so. It was hard to find the info on the web about the rebate info on manifold gaskets etc but that was last year. Two Malibu's and 3 replaced gaskets later, and now that it is 2009, I still have not heard from Dexicool on any reinbursement at all. There probably won't be any, but just wanted the victims info for their own use. Its all about greed not the consumer. Buyer beware.
Well, well, well, it seems another one bites the dust. I too have a GM car - 1996 Chevy Blazer which runs on Dex Cool antifreeze. Been having the same problems that I have been reading by countless people after Googling Dex Cool. Been having heating/cooling issues for over 4 year now. Have replaced the radiator, hoses, thermostat, Intake manifold gasket, etc. Have contacted GM only to be told I need to take car to a GM dealer. Hah hah. They were shocked and saddened that I have had sooo many problems, but when it comes down to accountability and/or responsibility on GM's part (especially after their sizeable government handout. Oh no. GM is so sorry but there is nothing that they can do. It seems the class action lawsuit only notified a handful of eligible GM owners. To bad they dropped the ball when they initiated this suit. My husband, daughter, and myself all drive GM cars. No more. And I will protest, demonstrate and shout it from the rooftops is I have to. DON'T BUY GM PRODUCTS. Now I have to get the government's attention. Time for them to just step up.
I am facing a $2300 repair bill due to the Dex-Cool break down that caused a head gasket leak in my 2005 Chevy Equinox. I find it appalling that GM (according to the owner's manual and my mechanic's resources) does not recommend flushing Dex-Cool until 150k miles or 5 years. I am at 58k miles and 4 years! I did not know anything was wrong until my heater started blowing cold air 6 days ago. When my car began to overheat, I stopped to put antifreeze in and discovered a brown mud, thick as butter, encompassing the reservoir tank!
I just found out about the coolant lawsuit for GM vehicles using Dex-cool. I only recently found out after my mechanic told me about it after he had to run 15 gallons of the expensive stuff through the system which had clogged up causing my heat to stop working the coldest day of the year
i have a 2001 chevy monte carlo with a 3.4 and dexcool problems, i have had it in to the dealer for the slimy junk in the radiator stopping up the coolant sensor 4 times under warranty and a waterpump they just replace the parts and send me on my way ,not one time did they say anything about a problem with the intake gasket or dexcool problems with this model , now my car is sitting cause the cooling system is full of gel caused by the intake and dexcool combination which should have been handled years ago instead of acting like they knew nothing ,even now i Googled the problem and have thousands of complaints and lawsuits on this very same problem with this motor all over the country and they said they have not heard about when i called them on 2/5/2009 , i am very disappointed in gm and my dealer for not stepping up to take care of their mistake so in turn the working people who trusted gm for dependable cars have to pay the price !
I purchased a vehicle from Credit Country on 3/1/08. I asked the sales lady Laura if the car needed any type of service, being that it is a used car. I asked what the vehicle past was and they told me it was confidential information. So I purchased the car with a 30 day 1000 mile warranty. I can remember the initial salesman Mike said "if you drive down to the city often your warranty will be up quick". So under that assumption I didnâ€™t drive too much not hard at all.
just like everyone else just have the 3100 intake gsaket leak oil into my antifreeze and to ahve repalce flushed and all that good stuff. general motros should be sued again
I filed a Claim Statement for the Dex-Cool Litigation Settlement and today I received a letter stating that because the repairs were not done before May 30, 2008 that my claim was deficient and would not be paid. The car was not purchased until June 17, 2008, so I could not have had the repairs done before May 30. They were done 4 weeks later when we finally figured out what was wrong with it.
So here I am submitting my second complaint within 2 months. This has been ongoing all winter. Dex cool has my car so gunked up it isn't funny. I have already done a system flush and replaced thermostat (month ago) which was so gunked up it wasn't funny. Still no heat, and cooling system starting to go nuts. My camaro has now again been in the shop for 4 days. The whole system was basically taken apart. Hoses to heater coil had so much dex gunk in them that you couldn't even stick a pencil in them. Heater coil, water pump, and NEW thermostat also gunked up and clogged. After flushing and backflushing system over and over again to try to get all the gunk out, which it APPEARS to have been removed, still problems. So chemical test had to be done for head gasket. Guess what! Yes that is shot also. So now we have to have motor removed and head sent out which is going to cost a fortune. Mechanic recommends, that with what that is going to cost, that I would be better off with a new motor, because god only knows what else is shot or even if we got all the gunk out. THANKS GM! You have lots of money! I don't! I am a hardworking mother of 3, paying my way through college, and have been a Chevy girl my whole life! GUESS WHAT GM? Not any more. I guess it is time to go Japanese, because they seem to be the only ones that put quality into their automobiles. And we wonder in this country why people don't buy American more? Why American auto makers are going bust? GM is why, and other American Corporations whose only goal in life is to rip the consumer off, and get richer!
HAVING HAD THREE GM VEHICLES FIXED BECAUSE OF THE PROBLEM WITH THE DEX COOL COOLANT.THE LAST WAS MY WIFE'S VAN THAT WAS DONE AT THE GM DEALER, THEY INFORMED ME ABOUT THE CLASS ACTION CASE. SO WE TOOK THE TIME AND GOT ALL OF THE PAPER WORK NEEDED TO FILE AND TURNED IT IN. JUST RECEIVED NOTICE THAT I DIDN'T HAVE THE VAN REPAIRED IN THE CORRECT TIME FRAME.WHO WOULD KNOW WHAT WAS THE TIME FRAME BECAUCE GM OR DEX COOL DID NOT INFORM ANYONE ABOUT THE PROBLEM THEY HAVE.AND AFTER HAVEING THE VAN REPAIRED ONE OF THE CARS STARTED LEAKING AGAIN,(NOT GOING TO SPEND ANY MORE MONEY ON THIS VEHICLE SOLD IT FOR $300.00, JUST ABOUT THE PRICE OF JUNK METAL AND THAT IS WHAT IT IS JUNK AND HAS BEEN FROM THE FIRST DAY WE OWNED THE CAR IT IS A OLDSMOBILE ALERO NOTHING BUT PROBLEMS.OVER THE PAST 30 YEARS I HAVE HAD 10 NEW GM VECICLES IF THIS IS THE WAY THEY TAKE CARE OF GOOD CUSTOMERS I ***DO NOT THINK I WILL BUY ANOTHER***MAYBE THEY DO NEED TO GO OUT OF BUSINESS OR MAYBE WE CAN HELP THEM WITH BAIL OUT LIKE THEY HAVE HELPED US JUST NOT TELL THEM THEY CAN GET HELP UNTIL IT IS PAST DATE TO FILE! THE ONLY QUESTION I HAVE DOES ANYONE KNOW IF THERE IS ANOTHER CASE OR WHERE YOU CAN GO FOR HELP? SIGNED VERY DISAPPOINTED!
I WAS TOO LATE FOR THE LAWSUIT BECAUSE I DID NOT HAVE THE MONEY TO FIX MY TRUCK AT THAT TIME SO I'M OUT OF $2,913.77 AS A RESULT OF THIS HUGE BLUNDER OF GMC. I am furious with them and can not believe the cost that I am incurring. My truck is a 2000 Chevy Blazer and as a result of this I will never buy GM again.
I have a 2001 s10 truck 4.3L 88k miles.It has dexcool in it. Jan. 10-2009 the Intake gasket coolant sides failed. The heater core plugged,the cooling system is a mess with brown junkand I get to Pay for all this now.I can tell you this, I WAS A GM GUY FOR 30 YEARS. Put not any more. $934.00 later and it's not over yet. Think you MG you gust lost another customer.
I have a 2000 Chevy Impala that i have had to replace the intake gasket on twice because it was leaking. The mechanic report said it was from the DEX-COOL antifreeze. There was a rusty colored mud built up inside of the resevoir and inside the radiator cap. The coolant level were never low on this vehicle until the gaskets started leaking.
GM grand am 2000 radiator full of gunk had it flushed several times. Finally took it to same day repair where they told me that GM had problems with dex-cool and a gasket. They couldn't flush my radiator properly until the air pocket and the gasket was fixed cost of $1200.00.
I have had an issue with my heat for the 2nd winter in a row. We would add antifreeze and for a short period of time the heat would be barely warm at best. I took it to my mechanic last week, he told me my intake manifold gasket was leaking due to the Dexcool antifreeze (it's very corrosive) I called GM, got a case # for the problem, and was told I needed to take it to a GM authorized repair center to get diagnosed. I took the car (2002 Chevy Malibu) back to the dealer I purchased it from, they diagnosed it and confirmed the problem. GM contacted the dealer, they contacted me today and said they would not take any action at all to resolve the problem. During my initial call to GM they stated that there was no recall on record for this issue, however, there has been a class action law suit settled in CA in which consumers were reimbursed for the repair of their vehicle due to this exact issue. GM is shady and I would like them to pay for the repair as I have done nothing to cause this, it is their recommendation to use DEXCOOl, and they are now manufacturing the cars with a metal gasket opposed to a plasic one, because they know it is a problem. I still owe money on the car, and must get it fixed before the antifreeze leaks into the engine and causes it to seize.
Well as of 1/16/09 we are another victim of Dexcool and GM. We were told due to the coolant GM insisted using in our 2003 Chevy Venture van we have leaks that will cost us $980.00 to repair. The van is shot and to make the matters worst we were told there was a class action suit that's deadline was Oct. 2008! We were never told or informed of this from our dealer or GM. In fact when we called the dealer today they never heard of the lawsuit! That is WRONG! We bought the van from a dealer with an extended warrenty that has since expired! So GM as well as the dealer has all the information to contact us and no one did. I am happy the Federal gover. did not give these car makers that stupid bailout to bail them out. Who going to bail out all the honest working people who now have cars that cannot not even get rid of?
Today I replaced my radiator and hoses for the second time in four years. My vehicle is a 1996 Chevy Lumina van.
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