Ford Cars and Trucks Reviews

I purchased the 2018 Ford Edge December will be two years, I bought the car with 39,000 miles on it at 73,000 miles. It needed a new motor because that year edge Ford made and the walls were thinned around the injectors, therefore they only gave it a 60,000 mile warranty instead of a 75,000 to 100,000 mile warranty. Needless to say Ford would not pay for my motor so I had to get a brand new motor in my vehicle at 73,000 miles. Now there are two recalls.

Do not buy a Ford unless you have a TON of money to spare. $1700 for a tail light, that has to be ordered. Yes, $1700 for ONE tail light??? WTF??? Who has an additional $1700 per tail light? Why would you use something that is NOT AFFORDABLE??

If Dante were alive today, he’d add a new circle of Hell just for Ford’s “customer care.” I bought a 2024 Ford Mustang GT Premium from Harper Ford in Eureka, California — sold to me as new. Later I learned it had been wrapped in vinyl, fitted with strobe lights, and used as a pace car at the Redwood Acres Raceway. There are videos of them burning rubber and doing donuts in it. So much for “brand new” — I basically bought a retired stunt car. From the start, the Mustang was a mechanical soap opera: electrical glitches, scored rotors, and endless excuses. Harper Ford couldn't fix the car's manufacturer defects and flat-out refused to fix what they’d damaged, so I filed a Lemon Law case.

It is sad to have a F150 Truck with 20,000 miles on it and with a known obvious and known defect with the cam phaser and have to spend $5000 with absolutely no help with FORD. Hindsight should have bought a TOYOTA. If I could give minus star that would the review.

New 2025 F150 Lariat high has numerous deleted features that were not advertised in any easily recognizable way. You would have had to dig deep to discover any of them. Ford's advertising in hindsight is clearly sneaky so to hide these deletions. Paying more money for a cheaper vehicle. For the power telescoping steering wheel feature, they straight up falsely advertised to all early 2025 customers because the feature was present on their website for a Lariat mid series. 4th F150 and they keep getting worse and worse. If I realized all the deleted features over my previous lariat high trucks, I would not have gone with Ford. It is a widely talked about grievance from many 2025 F150 customers. Ford can keep saving pennies for now but they will continue to lose customers and eat it even worse.

This has been a recall for well over three years. I would not recommend anyone to buy a Ford. If you can’t get parts for this long there’s no telling how many items that you can’t get parts for. We were approved for a new vehicle, but I told my husband I do not want a Ford. Everything would’ve been fine if they just got our part. They keep sending us recall notices but still no part. You literally can’t make this up. Ford is terrible and terrible customer service. When I called them they transferred me to the dealer knowing fully well it’s them not sending the parts.

I bought this car new. In 2020 the transmission began doing the shutter issue while it was still under warranty. The dealership fixed the torque converter only under warranty and then 8-12 months later the issue occurred again- It was still under warranty and they fixed only the torque converter. At the time I wasn’t sure why it had occurred twice but it lasted a few years before the shutter came back - I’m not told- now that it’s out of warranty that it’s a known problem among these vehicles that they have this transmission issue that over time causes the transmission to fail.

Horrible experience from the start! I purchaser a 2025 F250 Platinum Tremor, which is not a cheap vehicle. Sadly, Ford's greed is unbelievable. Features included in previous years were either discontinued or now an additional cost. This includes the owner's manual, which is now digital. I prefer the traditional paperback version, but it is now only available if purchased separately. I would think that for the high price of the vehicle the dealer would throw one in if requested. They told me they wouldn't so I called Ford and they told me I would have to purchase one as well. They were unapologetic and actually rude about it. Definitely not the way to gain customer loyalty.

LaPorsha **, Customer Experience Specialist, Ford CX Team, was a great help to me throughout a long and sometimes frustrating warranty repair process. The part needed for my almost-new Ford Maverick truck was on back order for months. LaPorsha's calm support, and weekly updates, and her regular contact with our local dealer made a big difference in helping this situation to be tolerable. I just got my truck back, everything is working, and I'm again a satisfied Ford customer. I love my Maverick, and I appreciate LaPorsha's support and assistance to get it restored to tip-top condition! Thank you!

I bought my truck this year 2025 Ford F150, and when I went to buy the truck I found almost 20 people help me last week. I received a recall letter so I went to the website and booked a date and a time for my truck at 6970 Security BIvd Baltimore MD US 21244 it was today, Friday September 26 at 12 o’clock. I arrive at 10 minutes before 12 o’clock and I was treated so badly.