Drake-Scruggs Equipment provided us sales and service on large bucket trucks or aerial lifts. We have purchased five lift trucks over the years. The sales rep that we’ve dealt with was always pleasant, cordial and an easy man to talk with. He’s the same salesman I’ve been with for as long as I’d been in their office and I plan to continue to work with them. I’d recommend them highly. They’re good people.
We’ve known Drake-Scruggs for years and they’ve done a lot of snowplows for us. We sell some commercial units and they usually do the ladder racks and other stuff for the tops of vans. Their sales reps have been very nice. We're going to continue working with Drake-Scruggs and they'll get all of our stuff done. They're really good and professional people.
All I've had is good quality work and fair pricing from Drake-Scruggs. I've been using them for five years now to help me with the hydraulics for our trucks. I'd recommend them to anybody.
We’ve been using Drake-Scruggs Equipment for the last eight years. They work on hydraulics for our boom trucks and their representatives have been great and helpful. They’ve bent over backwards at times to help us with repairs and to give their trucks back to us as quickly as they could. They’ve also made arrangements where we could pick up vehicles if we won’t be able to get over there before they close.
Drake-Scruggs typically helps me out with trucks including bed repair and freight and horse trucks. I've been doing business with them for almost 50 years and I never had trouble with any of their people. They're all good and I will continue working with them.
I’ve been using Drake-Scruggs Equipment for years. Their service techs do maintenance on my bucket trucks and they do perfect work. I have no complaints with them.
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We buy truck bodies from Drake-Scruggs Equipment. The interactions I had were good. I mostly dealt with the manufacturer who were the intermediate people.
We had a transit installation with Drake-Scruggs and I would consider working with them again. Mike, the one we worked with, and a couple in and around the office were friendly. A couple of workers in the back were nice people, too. Drake-Scruggs was easy to work with and the pricing was fair.
When I first started in my work as the fleet superintendent, Drake-Scruggs was a company that the city had done business with. I dealt with their sales rep Bob, with Dick in service and with the guy in parts, and they're all courteous, anxious to help and always have answers. I would absolutely consider working with Drake-Scruggs again in the future.
We're very happy with Drake-Scruggs. They were very accommodating and they did a nice job. We tell them what we want and they actually had some suggestions about what they do for other clients. They showed what we needed to see. And that worked out well for us. We had a plug issue. They generally install this prong plug but we're still using the old style because the trailer pulling it is an older one. And they swapped it out for us, no questions asked. They were very easy to deal with and we're very happy with the service we got from them.
I've worked with the city for five years and Drake-Scruggs provides us the build-out on our dump trucks. They also do the assembly and the hydraulic assembly. Most of the time, their pricing is fairly high. We’ve also had a bunch of experiences with a very poor-quality piece of equipment that the service reps had to work on a lot. But they’ve done a good job in regards to getting the piece of equipment in. We have done quite a few dump trucks with Drake-Scruggs and the overall experience has been good.
We've always had good luck with Drake-Scruggs. We've had a couple of different things including snow plows and an equipment for a utility van that have come through them, and our experience with them has been very good. They were able to provide everything that we needed in a timely fashion and at a reasonable cost. Their reps are timely on their responses, too.
We've used Drake-Scruggs for years. As many questions that we seem to have, their reps seem to answer them. We do a lot of outfitting of our company vehicles with Adrian Steel. Sometimes like steel flooring and diamond plating. We kind of go back and forth with Drake-Scruggs and it just depends on the pricing.
The service department at Drake-Scruggs is phenomenal. They work on equipment for us and there's a guy there named Dick and he’s outstanding. He can fix anything we could tear up.
We have bought bucket trucks from Drake-Scruggs and the first one was back in September of 2014. Our rep Mike came around and talked to us. He seemed like a great guy. Any questions we got, he answered. If he didn't know it, he would get back to us. The quality of the trucks has been very good and when we've had any problems with anything, they've taken care of it before. They've sent a mechanic out and made it right. Recently I purchased a dump truck and a couple more bucket trucks. We've got three that are ordered right now and pending delivery by the end of the year. They've done good work with us so far. They're great people to work with. It seems like they have a nice group of guys there that know what they're doing.
Drake-Scruggs Equipment Company Profile
- Company Name:
- Drake-Scruggs Equipment
- Company Type:
- Year Founded:
- 2000 S. Dirksen Parkway
- Postal Code:
- United States
- (855) 622-8363