So what can you do if some (or all) of the typical Dodge Durango disasters have befallen you? Unfortunately, there's no easy answer.
Many readers tell us they're ready to form a posse and put together a class action lawsuit against DaimlerChrysler, but you know what? It doesn't work that way. Class action suits against auto manufacturers are seldom successful except when there have been numerous fatalities and serious injuries. Even then, the manufacturers will spend whatever it takes to defend against these actions, making it very unlikely the plaintiffs will prevail in their lifetimes.
Here are some more realistic possibilites:
- Small Claims Court This is probably the best place for most consumers to do battle with DaimlerChrysler and/or the dealer who sold or tried to service your truck. You don't need a lawyer. See our Small Claims section for specific information about your state.
- If your Durango has had the same problem over and over, it may be a candidate for the Lemon Law. The laws vary from state to state so check our for more information.
- Get rid of it Sometimes it's better to stop throwing good money after bad. If you can't sell your clunker, you can always donate it to a charitable organization. If it's a fairly new truck, you would get a large tax deduction and someone else would get your headache. Of course, if you owe $20,000 on the beast, this may not be an option.
- Check around Just because the dealer wants $7,000 for a new engine doesn't mean you have to take him up on it. Find a qualified independent mechanic. You may be able to get an equally good repair job for half what the dealer wants to charge you.
Next time, buy something smaller and simpler. SUVs are expensive, troublesome, dangerous gashogs.