CoverageX Reviews

Recommended 100%. At first I was like SCAM, but was I wrong. The guys that helped me was very knowledgeable and didn't mind all the questions I had, and I had a lot! They was more than happy to go outta their way to make sure I understood every detail they were offering. I couldn't believe what they were telling me, just unbelievable! I am so happy I choose to go with CoverageX.

Very pleased with customer service. Was skeptical at first. When I purchased a policy the sales person said I would receive the policy by E-mail and a hard copy by USPS. That never happened and I hadn't heard from them again. So I gave them a 2 Star Rating. Then a person named Kevin contacted me to see what happened. After I told him, he immediately checked on it. Turned out to be a glitch of some kind. He immediately corrected the problem. And what's more, he refunded my first payment as a courtesy. I didn't expect that. Kudos to Kevin.

I’d like to share my experience with CoverageX. My elderly father had signed up for a policy and, unfortunately, provided some incorrect information that affected its terms. After the policy was canceled, a Customer Relations Representative named Kevin reached out to discuss my concerns. He was incredibly pleasant and handled the situation with the utmost professionalism.

I don’t usually leave reviews, but the service I received from CoverageX deserves recognition. My engine suddenly failed while I was on the side of the highway. I called CoverageX and within 25 minutes, a tow truck was on the way. Even more impressive, the representative stayed on the phone with me the entire time to make sure I was safe and calm until the truck arrived. Once my car was towed to the repair center, I thought I’d be stuck figuring out next steps—but not with CoverageX. They had a rental car waiting for me at the local Enterprise, and to top it off, they even sent an Uber to pick me up and take me there. I’ve had policies with other companies before, and none of them came close to this level of service. CoverageX truly went above and beyond, and because of that, I’ll be a CoverageX customer for life. Highly recommend them to anyone who values real support when it matters most.

I have had a bad experience with an extended warranty several years ago and have been bad-mouthing the industry ever since. Then, a couple of months ago, I accidentally answered a sales call from CoverageX. I decided to take another chance because the price was soo reasonable, it just made sense considering we own 2 vehicles over 10 years old. I am glad I did. Two months later, the water pump in my wife's Lexus started screeching. The Lexus dealer called CoverageX who immediately gave authorization. They said they were very cooperative. After my deductible, they saved me $700 just 3 months into the contract. I'm impressed and they have absolutely changed my attitude toward the industry.

I recently purchase an auto warranty with Coverage X. They had the best prices out of the other two top companies. I had felt on hard times due to a job loss and Coverage X was there to understand my situation. I had to cancel my policy because, I need to support my family first. Coverage X understood what I was going thru and didn't pressure me and understood what I needed to do. The i ly question I was asked if I would come back and I said 100%. Coverage X has a great customer service and relation department.

I have been trying to get in contact with these people about cancelling my contract and they are ignoring me. I just wanted to cancel for time being because my budget can’t handle it right now. (No not for holidays) in general. I’m sure they’ll reach out now.

Rude salesman from this company. Don't recommend them to use them. Very pushy on getting you signed up and after trying to get off the phone they get upset and try saying you don't have the money and criticize you for not buying right there and then and push you to buy now and not even have time to think about. Very unprofessional. Not good salesman within this company.

Warranties and insurance claims are usually the most stressful part of the day, but working with Joevante was a completely different experience. His professionalism, knowledge, and genuine human touch stood out in an industry where those qualities are often hard to find. Grateful for the smooth and positive experience!

Stay away from Coverage X extended warranties. They are not customer friendly and I was very dissatisfied with the customer service. They are like insurance companies in the sense that they will go out of their way to keep from paying a claim. Beware.