Concord Auto Protect

Concord Auto Protect Reviews

About Concord Auto Protect

Concord Auto Protect provides extended auto warranties, also known as vehicle service contracts. It has three protection plans: Powertrain, Advanced and Premium. Customers can take their vehicles to a wide selection of dealers or mechanics. The company also offers a money-back guarantee that gives a full refund if customers are unhappy within the first 30 days of coverage.

Pros
  • Money-back guarantee
  • Plans are transferable
  • Repair facilities widely available
Cons
  • Refunds prorated after first 30 days

Featured Reviews

Fredericksburg, VA
Verified purchase
I had shopped with two other providers, but Concord offered the same coverage at a much more competitive price! I was only looking for basic coverage for four years, but Concord p...

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Woodstock, GA
Verified purchase
Steve was patient, helpful and got back to me quickly, he gave me all the information I needed. ... I moved my coverage from another car and he bundled everything together and got...

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Concord Auto Protect plans

Concord Auto Protect offers three plans: Premium, Advanced and Powertrain. The Premium plan is its most comprehensive extended auto warranty. The Powertrain plan offers basic coverage, plus additional benefits like rental car reimbursement and roadside assistance. The Advanced plan’s coverage is in between the two. Some Concord Auto Protect plans have no deductible.

Powertrain
Powertrain plans cover the following six items:
  • Engine
  • Transmission
  • Drive axle(s)
  • Electrical system
  • Cooling system
  • Brakes
Advanced
Advanced plans cover everything in the Powertrain plan and add coverage for:
  • AWD/4x4 components
  • Steering components
Premium
Premium plans cover everything in the previous two tiers and add coverage for:
  • Heating components
  • AC components
  • Fuel system
  • Anti-lock brake system
  • High-tech electronics
  • Turbo/supercharger
  • Front and rear suspension

Concord Auto Protect coverage

Concord Auto Protect only covers repairs made at ASE-certified facilities, but if the repair is authorized, you only have to pay your deductible. All Concord Auto Protect plans also come with the following benefits:

  • 24/7 roadside assistance
  • Trip interruption insurance
  • Dead battery service
  • Towing
  • Locksmith service
  • Rental car reimbursement

Plans are generally for three to five years, which is a standard length for an extended auto warranty. One benefit of Concord Auto Protect is that its plans are transferable, so you can sell your vehicle but maintain its coverage under the new owner. Customer service is available 24/7 to answer your questions.

Concord Auto Protect prices

Prices are not listed on Concord Auto Protect’s website, but this is a common practice among extended auto warranty companies. In general, extended auto warranties cost between $350 and $1,000 per year of coverage. If you want an exact price, get a free quote directly from Concord Auto Protect. All you have to do is provide your contact information and some details about your vehicle.

You can also cancel your plan and get a full refund within your first month of service thanks to Concord Auto Protect’s 30-day, money-back guarantee. The only catch is that you can’t have filed any claims during the period.

Concord Auto Protect FAQ

How much does Concord Auto Protect cost?

Concord Auto Protect’s prices depend on your vehicle’s make, model and age as well as the type of coverage you choose. You can obtain a free quote online or over the phone to get pricing specific to your vehicle.

Is Concord Auto Protect legit?

Yes, Concord Auto Protect is a legitimate company. Before deciding on any warranty company, it is important to do some initial research and understand what the company offers and ensure it meets your needs. This includes checking cancellation and refund policies as well as factoring in extended coverage like roadside assistance.

How many warranty plans does Concord Auto Protect offer?

Concord Auto Protect offers three plans: Premium, Advanced and Powertrain. Premium is the most comprehensive plan, and Powertrain is the simplest. However, none of these three plans offer full bumper-to-bumper coverage.

Where is Concord Auto Protect available?

Concord Auto Protect is available nationwide, and authorized repair facilities are across the United States and Canada.

Is Concord Auto Protect worth it?

Concord Auto Protect is worth it if you’re looking for an extended auto warranty with a solid set of additional benefits. A Concord Auto Protect extended auto warranty can also add value to your vehicle because plans are transferable. Prices aren’t listed on the Concord Auto Protect website, but you can get an accurate estimate by requesting a quote online or over the phone.

Concord Auto Protect Reviews

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    Page 1 Reviews 0 - 5
    Coverage

    Reviewed April 27, 2024

    Been a customer on Concord Auto Protect for 3 years already. My car needed two repairs over the years and both were covered by them. I cannot complain about anything because the plan did its job. The agent was kind and helpful with me.

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      CoveragePrice

      Reviewed April 22, 2024

      Bought a great policy from them. The price was right and the quality of the warranty was fair. I would recommend to friends and family that need a car warranty company. The agent got me a fair deal and it covered plenty of items for me.

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      Claims HandlingRefunds & Payouts

      Reviewed March 19, 2024

      Two claims have been approved by the staff at Concord Auto Protect. The process was easy and they paid for the repairs in full. I can not complain about anything because they did their job. I would easily recommend them to others that are looking for a car warranty company to use that is priced fair.

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      Customer ServiceClaims HandlingPunctuality & Speed

      Reviewed Feb. 14, 2024

      Awesome customer service and took care of my claim on my Honda civic. Car was repaired quickly and the agent was helpful the entire time. Worth every dollar and would recommend to others as well to use them.

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      CoveragePrice

      Reviewed Feb. 14, 2024

      Had the pleasure of dealing with Gene **, who got me an un beatable deal forms 2015 Jaap Grand Cherokee. If anyone else is looking for the highest level of coverage for the most affordable price Call Gene ** at EXT **.

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      Customer ServiceClaims Handling

      Reviewed Feb. 10, 2025

      Worst company I have ever dealt with in my life. Do not, under any circumstances, give these people your money - They will take your money, deny your claim for bogus made up reasons, and then screen your calls and never call you back or answer your emails.

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      Customer ServiceClaims HandlingSales & Marketing

      Reviewed Feb. 7, 2025

      Purchased a warranty in 12/2021 and sold the vehicle and transferred the warranty to a second vehicle (same make and model) for a $175 fee in 10/2022. End date of the warranty was to be 7/2025. Sold the vehicle in September of 2024 and cancelled the policy and was told a refund would be sent. Sent 3 emails in October 2024 (NO reply) requesting a pro-rated refund for unused portion of the policy. Called two times in November and two times in December, always promised that "it would be looked into" but now it's February, No refund, No contact from Concord. Scammers! Glad I didn't have to make a claim, guess I'd still be waiting for that to be settled! BTW, the Pennsylvania AG is suing to shut down this shoddy operation.

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      Claims HandlingPrice

      Reviewed Feb. 5, 2025

      We signed up for Coverage on 2016 Explorer on July 14, 2021. Paid $1890.00 in FULL and did not have any claims. We renewed March 2024 for another $1890.00, and no claims until December of 2024. Concord discounted the Labor and refused to pay the Dealer cost of $445.83. My wife and I had to pay the FULL amount to get our vehicle back. Concord said they would VENMO us $270.97; it has been 3 weeks, NO VENMO, and now Steve said it will be another 2 weeks!!

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      Customer ServiceClaims Handling

      Reviewed Jan. 31, 2025

      I bought the Premium Package in June of 2021 for $2,381. I have not needed any service until this week. My car has been in the shop for a week and Concord will not call the shop back or call me. They keep saying my claim is being reviewed by their adjuster and the shop will be emailed. Every day its always tomorrow. The reviews in 2021 were excellent and I read the latest and I am horrified I may have to pay for the repair estimate of $1,300. Any Texans out there with issues? The Texas Attorney General does not fool around with these scams. Maybe we can class action out of Texas

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      Customer ServiceClaims Handling

      Reviewed Jan. 29, 2025

      I purchased a protection plan; when I submitted claims you never responded to me. I ASKED TO BE CANCELLED AND WAS PROMISED $500 dollars. I never received any money. I contacted the BBB AND THEY CONTACTED YOUR COMPANY BUT GOT NO RESPONSE. AND TOLD ME THERE WAS NOTHING THEY COULD DO. I will continue. To provide Yelp negative evaluations until I receive the $500 dollars I was promised. My warranty which a joke does not expire until 250,000 miles. VSP # ** or August 2026

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      Concord Auto Protect Company Information

      Company Name:
      Concord Auto Protect
      Address:
      1150 1st Avenue Suite #501
      City:
      King Of Prussia
      State/Province:
      PA
      Postal Code:
      19406
      Country:
      United States
      Fax:
      484-674-6359
      Website:
      www.concordautoprotect.com