Consumer Complaints and Reviews
My van is running good still after 9 months... Then I bought a Expedition for my son after 2 months.. my son was in a accident something to do with tires...but earlier that day they smelled gas. My son died on October 31, 2013....23 years old left behind 3 boys and one on the way... The truck burst into flames, my son trapped in the truck and burned... The only reason I looked this up I drove by the car lot no longer there...
I went to this dealership which is about a 4-hour drive from where I live and saw the vehicle. They turned out not having the keys. Went back a week later and saw the car again and we looked at it in more detail. It was repainted and we saw some minor issues, so naturally we pointed them out and he literally said he doesn't want to sell it because he didn't want problems in an immature way. I was a bit angry. The owner of the dealership suddenly turned into a five-year-old. But if it saved me from excessive and expensive problems later on that is completely fine with me. There's a reason this place has terrible reviews. Do yourself a favor and buy somewhere else.
This place is pretty much a junkyard. I bought a Honda Civic and the whole engine needed to be replaced. The only reason I bought a car at this shady place was because I needed a car quick but turned out to be the biggest mistake in my life. Don't come here. PLEASE STAY AWAY!!!!
Within 3 days, the check engine light comes on. We need two thousand dollars of work on what now is a piece of junk. We are getting an attorney for this matter... A lot of information on this dealer on the internet. Buyer beware. If you ask to see the title for the car, they will tell you everything is locked up and that you will have to come back the next day to give them time to find it in the files. They will have you sign papers that waive your rights for consumer protection of the lemon law... DO NOT SIGN. Actually, this is better... WALK AWAY or DO NOT ENTER PROPERTY.
I purchased a truck from them in Feb. 2013. When I purchased the truck, engine light was on. They told me to leave the truck there and they will fix it. I did not get the truck until three days later. Engine light was gone and then more issues came. I took the truck to them again. They told me to leave it for the weekend. Weekend ended up being a week. I keep going back and forth with them about the problems. Jesus, the one in charge, told me not to worry as they were going to fix it and etc. Bottom line is nothing was ever fixed. I have a broken truck with repairs of $19,856 to be done. And on top of that, it was financed so I am screwed. I have no truck and still have to make the car payment.
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I bought a used ‘05 Range Rover from this dealer and within one week, the vehicle I purchased was a lemon. The vehicle had thick white smoke coming out from the tailpipe and all they told me was it’s the O2 sensor. I took the vehicle back and told them to fix it and they advised me they have fixed it. So after two days, I drove to Fontana and the same thing happened while I was getting off the freeway. It was so embarrassing. Again, I took it back and told them to fix it and left the vehicle there for a week. Finally, I picked it up. They told me they have fixed everything and I would have no problems with the vehicle and I advised them I was taking a trip to AZ if I would have any problems. They told me no worries, it was good.
I made my way to AZ. As I am 60 miles from my destination, it started making noise and a lot of white smoke is coming out of the tailpipe again. By this time, I was far from home and strained with my 2-month-old infant. I had to tow the vehicle back from AZ to CA, and by this time I have called them. All they say is, “Bring it back. We will fix it,” but I have to pay half of the repair. In the end, I hired a lawyer and will get my money back. This dealership is such a crook for selling me a piece of junk.
They sold me a piece of junk Mercedes for $100 less than what the Kelley Blue Book says because the electric side mirrors don’t work and I will have to fix those. I was told that they will provide warranty if it breaks down. The car broke down in a week on I-10 freeway and it was 25 miles from their shop. These crooks made me pay $100 for towing and then said that it’s a transmission problem, but it’s not covered in the warranty because it’s my driving fault. A piece of advice: never, and I mean never, buy a car from this place. They are crooks and the car they sell will definitely break down and you will pay more than the car to fix it!
I purchased my first vehicle in September 2010. I got a 2002 Mercury Mountaineer. I put all my money into this vehicle. I traded in a 93 Corolla that was in excellent shape and got stuck with a piece of **. I advised the seller if this vehicle would make it long distance and he said "yes". 2 weeks into my purchase I drove from Pomona to Landcaster and broke down. I had to pay a tow truck $450 to take the car home plus an additional 100 bucks to have it towed to the dealer. The day my car stranded me in a mountain side, I called raising hell. They responded "not my problem" so the following day I took the car back and argued with the sales man. He offered to go half on the repair. I had to pay an additional $200 for a transmission flush. After that the salesman refused to write m a written document or receipt.
He made up a big excuse why it wasn't written up. I then asked if it is in good shape and a mechanic says yeah. I couldn't trust their "yes" answers so I took my car to Ford dealership and they said I needed a new transmission. Due to their prices I went to get another diagnostic test elsewhere. I found a place to fix my transmission for a reasonable price. But as soon as he opened the transmission he stated this vehicle was never flushed due to the black fluid. He also stated that “it was a miracle I've been able to drive this car due to all the missing and broken pieces found inside the transmission.” In total I have put in more money than the value of the car when I purchased it. I know there is not much to do towards this company since the ** me legally. All I advise to others don't bother purchasing car here unless you have a mechanic you trust to review the cars. Don't be the next victim. I have to pay for a car that was worse than the car I traded in. Thanks, La Sierra Motors, for the kick in the ass.
purchsed BMW from dealer, car would have constant overheating. After taking car back to dealer 5 times took it to BMW mechanic and they told me the engine block was cracked. have had to pay 1/2 the cost to fix engine/
I purchased a used vehicle from this company and it turned out to be a lemon. I'm stuck making monthly payments on a car that is not running. It broke down not even three months later. I can't afford to have it repaired and it's an engine problem. They sent a mechanic over and the diagnosis he gave us is different than what the dealer is telling me. I guess it's not convenient for it to be an engine problem.
Now that I'm making monthly payments on the vehicle and have to pay full coverage insurance, it leaves me with nothing to say I can invest on the engine. I'm close to losing my job due to not having a reliable transportation. My boss knows how difficult it is for me to get to work, so he tells me to just take the day off since it’s not that busy. My paychecks are shrinking and my bills are stacking.
La Sierra Motors Company Profile
- Company Name:
- Sierra Motors