AutoAnything Reviews

On 06/03/ 2023 at 6:30 AM (PT) I ordered a set of EBC brake pads for my truck, paid for next day since it was a Sat. He said it would not ship until Mon. 06/05/2023 and should have them Tuesday. Tore my truck apart on Monday 06/05/2023. Waited all day Tuesday, no brake pads. Called AutoAnything, they said they had to place the order with a different vendor and would not arrive until 06/10/2023. Tried to cancel order but was already shipped. They told me to return them for a refund. I have bought from Autoanything before, no problems, sent the pads back on 06/10/2023. Have tried to contact Autoanything, they say they are closed. Out 124.00, going to see if the bank can help. Stay away from AutoAnything.

I ordered car mats for $60. The wrong item was shipped. It's extremely difficult to get the customer service, once you do get them you give them the information and you hear NOTHING back. I followed up several times, was asked to send pictures and did, kept calling to follow up, each time had to explain the whole issue and the customer rep said they would take care of it. Finally I got a return label but they charged me a shipping fee to return an item that I didn't order!! NEVER ORDER FROM THIS COMPANY.

I ordered a Bak flip Tonneau cover for my truck on 6/3/2023 and was pleased to receive it on 6/9/2023. AutoAnything was very prompt on sending me notices of payment, and shipping information. Price of the product was cheaper than any other site I looked at with discounts. I would not hesitate to buy from AutoAnything in the future.

My husband and I ordered an Undercover Elite LX Tonneau cover for our redesigned 2023 Canyon truck after being assured by AutoAnything that it would fit the new model Canyon. Received the cover and of course it doesn’t fit. Called the manufacturer, Undercover, and they are not even making the covers for the 2023 model yet. After multiple phone calls and much time spent on the phone the incorrect cover was picked up and shipped back to the manufacturer. My credit card company informed me that AutoAnthing had 15 days to refund my money. Today is day 15 and no refund. Called AutoAnything today and they gave me the runaround. They have had my $1800+ for 2 months now. If this is not resolved in the next 3 days I am hiring an attorney and will never order from them again.

"Your AutoAnything order #**." I order some cover king custom seat covers for my 2016 Honda Civic on a Monday after receiving multiple emails on Thursday I received an email that said congratulations that my seat covers would be delivered Friday so I took the day off so they didn't set up my doorstep all day, that you know had the date on it so after setting all day I went and got a FedEx's website. They had a date of whatever next Monday is so I call FedEx to see what the discrepancy was. I was told that date was wrong but it wouldn't be till the following Friday for package from California to Bloomington Indiana. So I rushed out to Auto Anything and asked him why they send me that email. Flat out told me that they did not send me an email since I called me a liar so I took a picture of it

I ordered fender flares for my Ram Truck (that were CLEARLY advertised to fit). They DID NOT fit! Owner of company REFUSED to pay return shipping. He was RUDE and clearly not interested in customer satisfaction. I will NEVER buy another item from this site/store. Further, I have ensured that everyone in my on-line community as well as everyone in my National Sportsman's Club has been advised about this company and its owner. Other reviews are suggesting similar problems. SHOP LOCAL when you can...but STAY AWAY from this Auto Anything site and its owner.

I foolishly ordered from this company before I checked reviews. Right off the bat, it seemed fishy. I was told there was going to be an unexpected delay "because of their manufacturer." They strung me along for 3 weeks claiming my order was "in process" with the manufacturer. Finally I called the manufacturer (Race Ramps) while I was on chat with Auto Anything scammer Rochelle. At first, I didn't tell scammer Rochelle I was on the line with the manufacturer. She gave me a PO number that she said would be in the manufacturer's system along with my name and shipping information, which she said they would have. As expected the manufacturer did not have any record of the order or any record of my name.

Product was flimsy and had poor mounting hardware. Asked for refund and was told there would be 20% restocking fee! Plus shipping. But website doesn't mention 20% in return policy! Just shipping. So beware of the hidden fee. Have bought many items from them over the years. Never again.

I placed an order on 1/28, the description was ProZ Chrome License Plate trim for a 2016 Pathfinder. When I received the order I realized it was not the correct part, but it should be noted that the part I thought I was ordering was also in the photo, is also chrome and is also a trim that runs above the license plate. So it’s not that far-fetched to be confused by which part you’re getting. I did not open or install the part I received. I contract AutoAnything to make a return, provided my reason for return and sent them a photo of the uninstalled, undamaged item.

Website for AutoAnything appeals… however, once ordered, there is no satisfaction beyond that. I ordered and then immediately cancelled the item. Automatic reply indicated “No Problem”… Not wanting to leave it to the website process, I called and cancelled with a live person who said, No Problem, I will “attempt to cancel”. If I’m not successful, just return the item for a refund.

I ordered floor mats. They sent me the right one plus one I didn't order. I sent the one I didn't order back and now they are charging me for shipping back the one I didn't order. They profusely apologized for the inconvenience. Get it right. Charge me right. Words come in a distant third.

I spent 1400. Dollars on parts that their person recommended and they did not fit, I sent back the parts 6 months ago and never received my money back. I would never buy anything from them. they are a scam. If I chose the wrong parts I could see but this was recommended by their employee. I have fought with them forever and they just do not answer just keep sending text with no answer.

I ordered a cover from them that was almost 300 hundred bucks and as they were shipping item I had an issue with it where somehow down the line they had my shipping address wrong so now I was on the phone with their customer service trying to figure out how to correct the issue. I even suggested to return item to seller but now my 300 dollars would’ve turned into like 200 because all their restocking fees so I even called FedEx who was shipping the item. Told them to hold item at a location so I can pick it up. Couldn’t do that all because the manufacturer had my address wrong so after calling customer support at AutoAnything back like 5 times I asked one of the reps can I be compensated for the inconvenience. They're like, "Yes we can make it up to you for the inconvenience. Just let me speak to my management team and get back to you by tomorrow."

Tried to return an Item. I accidently purchased 2 of the same products but meant to purchase 1. Online I selected one but somehow 2 ended up in the cart and when I checked out it was too late when I noticed 2 were billed. When I tried to return one of the 2 items online the person that I chatted with (Jestine B from Customer service) refused to waive the restocking fee and they also charge a return processing fee for an Item that actual only cost $20 and is in its original packaging. She was Extremely unwilling to help and very condescending. Offered no empathy and felt like I was chatting with a robot. First- and last-time customer. I'm a contractor with commercial vehicles and would have been a great customer for a company like AutoAnything. Beware of the return policy because that's what they hit you with when you ask them to waive the fees.

The name should be Never Buy Anything! My husband ordered some "custom fit" seat covers for my car. They did not fit. We were told to make pictures, several times, so it could be assessed by Auto Anything and the manufacturer. They do not offer any customer service. As a matter of fact there is no regard for the customer. What happened to. "Oh, we're sorry they didn't fit" or, "We are sorry, We will gladly refund your money". NO, we can return the faulty seat covers, which also had a tear in the material upon opening the package! We are being penalized for something that is not our fault.

Updated on 09/12/2022: AutoAnything sent me the wrong brake calipers and their response to being responsible for this is to blame me and my mechanic. Here is their response from a supposed high level manager: Bailey ** (AutoAnything)

The website advertises they have the lowest prices guaranteed or they will beat it within a year. Yeah, well don’t fall for that **. I emailed them in detail about items I purchased from them that I found for 40 bucks cheaper on Amazon. As everyone knows, Amazon is a major competitor, and a legitimate website. AutoAnything refused to match Amazon's in stock prices. They gave me a discount but not near the price Amazon was currently selling the items for. I urge anyone wanting to shop here to compare prices and stick with Amazon. What a joke of a guarantee. I will never purchase from your website again. It’s been a disaster.

After reaching out to Auto Anything via instant messenger, they looked into my issue and gave me a full refund. They really turned things around. Thanks AutoAnything!

I ordered some car seat covers from Autoanything.com. In the description it stated it would come with an installation kit and no slip pads. I received the car seat covers in a timely manner however there was no no slip pads or installation kit included. I contacted them and they told me that they would need to contact the manufacturer. After several days I recontacted them and they stated the manufacturer would be shipping the additional parts. They refused to take the items back And if I chose to send them back it would be a 20% restocking fee.

Dash cover is as thin as a bed sheet and didn't fit! To return, they want hefty restocking, Whatever their comment is, don't believe it, Bad bad. I guess it's my fault. Not even a good price! Buyer beware.

Order a grille guard online, it came damaged & on top of that it doesn’t fit our truck. We did nothing wrong & can not help if they have the wrong item # on their site. They keep telling us we ordered the wrong item, we called their sales department & asked what item # would fit our truck. It's the same item # that is on their site & our order. Stay clear from this company, they rip you off, steal your money. The worst.

We purchased seat covers for the back seat of our 2022 Toyota Tacoma. Based on the description of the fit and colour listed by Autoanything website. As soon as we received the product, it was obvious the colour did not match as what was advertised, the fit is far less than custom, and the fabrication is amateur at best. We contacted Autoanything Inc to return the product, and were informed that we have to pay the shipping to return, which we accept, PLUS a 20% restocking fee. In today's online businesses, who charges you a restocking fee when you didn't receive product that match the website description???

I bought an N-FAB product through them, but canceled it shortly thereafter before the item shipped. The following day I contacted customer service and I was assured the item would be canceled and I would receive a refund. Almost 2 days later I received a notification indicating the item shipped anyway. I called Auto Anything about the mistake, but they didn't take any responsibility and claimed the cancelation was a only a "request" to cancel and it could be declined. (A "request"??).

I have several issues! I ordered the Rough Country Soft Tri Fold Tonneau Cover after putting in the specs for my truck as the website dictates will fit on March 8. I received an email the next day stating it had shipped. As of April 1, I still had not received it. When I checked their tracking number, it stated that it was still at the facility. I emailed their support department on April 1 to inquire. I received an email back on April 7 stating that it was never picked up and a new one was being sent out. I received the cover the next day.

We received our Husky Weatherbeater Floor Liners fast. However, they sent the wrong size. Contacting Customer Service is a total nightmare. I finally was able to chat online but I was told, if I returned the incorrect product, I would have to pay shipping and a 20 percent restocking fee. What? I called them to place my order and gave them the information about our truck. They sent floor liners for a bigger truck. I was not allowed to get my money back without paying shipping and a restocking fee. I was not allowed to upgrade to WeatherTech liners. I finally agreed to have them exchange the exact same ones that are actually made for our truck. I have sent the wrong ones back but they have not shipped the correct size.

I ordered seat covers for my RAV4 and was charged $137.91 to my credit card. I Never received the package. AutoAnything had been saying they were having supply chain issues, and given how common package delays are these days, I waited for the package to arrive for a while. At one point I realized it had never arrived and check and saw that they had indeed charged my card. I emailed them letting them know I hadn't received my package. I received an automated response saying they'd gotten my email and would get back to me soon. Never did. I emailed again. Same thing, confirmation they'd received email, no response. And again.

Will not do business with them again. I bought seat covers for a 21 Rogue from AutoAnything. What a mistake. Since the 21 Rogue was redesigned I wanted to make sure they had the correct covers. I called them and asked several questions about the covers and also did a chat with another person and was told that they were custom fit and had all of the cutouts and would fit perfectly. Well they do not. Not only are the cutouts not there but they do not fit the back seat completely. I should have gone with covers from Walmart and saved a ton of money.

DO NOT USE THIS SITE. First they charge 2-3 times more for the same item(s) on other sites. I first ordered mudflaps for my truck, then found them cheaper, so I immediately canceled my AutoAnything order, the ONLY WAY I could because they were "closed". I got a confirmation that my cancellation was received and would be reviewed. I sent an email stating I tried to cancel via telephone and additionally received the email. This happens on Sunday. I get a message on Monday at 0658hrs, in my inbox, that my item shipped. That's odd, I canceled it. Then it is received at 12pm at my front door, which I did not even know was possible if it shipped from PA to TX.

I will never Buy anything from you again. You sold me the wrong parts for my truck. I had your employee, via Chat, recommend this part for my truck. He actually told me my inquiry was for the wrong parts and said the one he recommended (ordered) was correct. It is your fault I paid for the wrong parts. You are to blame for the mis-order. I will spread the word that you are not to be trusted and buyer beware.

On 2/13/2022 I contacted Autoanything about a truck bed cover and asked if they were in stock. After a delay to check, replied there where 85 units in stock, I placed a order for one of the covers at that time and was sent a email for a ship date of 2/15/2022-02/22/2022. That was great. On 2/21/2022 still haven't been sent a tracking number I contacted them again through chat since that is the only way to talk to them and they gave me a new date of 03/07/2022. At that time I contacted the manufacturer and was told they were 174 units negative which meant that what I was told when I asked if they were in stock was not the truth! They are built when they are ordered according to the manufacturer. They did give me the PO number for the order to the manufacturer so I was able to verify when it should ship which is 03/07/2022.