AutoAnything

My husband and I ordered an Undercover Elite LX Tonneau cover for our redesigned 2023 Canyon truck after being assured by AutoAnything that it would fit the new model Canyon. Received the cover and of course it doesn’t fit. Called the manufacturer, Undercover, and they are not even making the covers for the 2023 model yet. After multiple phone calls and much time spent on the phone the incorrect cover was picked up and shipped back to the manufacturer. My credit card company informed me that AutoAnthing had 15 days to refund my money. Today is day 15 and no refund. Called AutoAnything today and they gave me the runaround. They have had my $1800+ for 2 months now. If this is not resolved in the next 3 days I am hiring an attorney and will never order from them again.

"Your AutoAnything order #**." I order some cover king custom seat covers for my 2016 Honda Civic on a Monday after receiving multiple emails on Thursday I received an email that said congratulations that my seat covers would be delivered Friday so I took the day off so they didn't set up my doorstep all day, that you know had the date on it so after setting all day I went and got a FedEx's website. They had a date of whatever next Monday is so I call FedEx to see what the discrepancy was. I was told that date was wrong but it wouldn't be till the following Friday for package from California to Bloomington Indiana. So I rushed out to Auto Anything and asked him why they send me that email. Flat out told me that they did not send me an email since I called me a liar so I took a picture of it

I ordered fender flares for my Ram Truck (that were CLEARLY advertised to fit). They DID NOT fit! Owner of company REFUSED to pay return shipping. He was RUDE and clearly not interested in customer satisfaction. I will NEVER buy another item from this site/store. Further, I have ensured that everyone in my on-line community as well as everyone in my National Sportsman's Club has been advised about this company and its owner. Other reviews are suggesting similar problems. SHOP LOCAL when you can...but STAY AWAY from this Auto Anything site and its owner.

I foolishly ordered from this company before I checked reviews. Right off the bat, it seemed fishy. I was told there was going to be an unexpected delay "because of their manufacturer." They strung me along for 3 weeks claiming my order was "in process" with the manufacturer. Finally I called the manufacturer (Race Ramps) while I was on chat with Auto Anything scammer Rochelle. At first, I didn't tell scammer Rochelle I was on the line with the manufacturer. She gave me a PO number that she said would be in the manufacturer's system along with my name and shipping information, which she said they would have. As expected the manufacturer did not have any record of the order or any record of my name.

Product was flimsy and had poor mounting hardware. Asked for refund and was told there would be 20% restocking fee! Plus shipping. But website doesn't mention 20% in return policy! Just shipping. So beware of the hidden fee. Have bought many items from them over the years. Never again.

I placed an order on 1/28, the description was ProZ Chrome License Plate trim for a 2016 Pathfinder. When I received the order I realized it was not the correct part, but it should be noted that the part I thought I was ordering was also in the photo, is also chrome and is also a trim that runs above the license plate. So it’s not that far-fetched to be confused by which part you’re getting. I did not open or install the part I received. I contract AutoAnything to make a return, provided my reason for return and sent them a photo of the uninstalled, undamaged item.

Website for AutoAnything appeals… however, once ordered, there is no satisfaction beyond that. I ordered and then immediately cancelled the item. Automatic reply indicated “No Problem”… Not wanting to leave it to the website process, I called and cancelled with a live person who said, No Problem, I will “attempt to cancel”. If I’m not successful, just return the item for a refund.

I ordered floor mats. They sent me the right one plus one I didn't order. I sent the one I didn't order back and now they are charging me for shipping back the one I didn't order. They profusely apologized for the inconvenience. Get it right. Charge me right. Words come in a distant third.

I spent 1400. Dollars on parts that their person recommended and they did not fit, I sent back the parts 6 months ago and never received my money back. I would never buy anything from them. they are a scam. If I chose the wrong parts I could see but this was recommended by their employee. I have fought with them forever and they just do not answer just keep sending text with no answer.

I ordered a cover from them that was almost 300 hundred bucks and as they were shipping item I had an issue with it where somehow down the line they had my shipping address wrong so now I was on the phone with their customer service trying to figure out how to correct the issue. I even suggested to return item to seller but now my 300 dollars would’ve turned into like 200 because all their restocking fees so I even called FedEx who was shipping the item. Told them to hold item at a location so I can pick it up. Couldn’t do that all because the manufacturer had my address wrong so after calling customer support at AutoAnything back like 5 times I asked one of the reps can I be compensated for the inconvenience. They're like, "Yes we can make it up to you for the inconvenience. Just let me speak to my management team and get back to you by tomorrow."