American Dream Auto Protect Reviews

I searched a few places before. I went to CarShield first and they are hecklers. They're still calling me, trying to get me a better deal. I didn't like their pricing model. I didn't like that I will be indefinitely paying for a warranty. But what American Dream has is what I would get through an auto dealer and that's what I liked. So, that's what sold me. When I talked to the sales guy, he talked to me all the way home until I got in my driveway so I could pay him. So, it was great. He didn't mind. It helped me a lot to hear a little bit more about the company. So, I was very happy to get on board. It was very little thought by the time I got done with CarShield and then talking to American Dream. The coverage is really good. You're getting exactly what you need to keep your car running. So, I'm pretty happy with what I have. But it is expensive. $123 a month is a lot.

I've reached out to American Dream once so I can better understand the payment, and I still don't understand it. I'm one payment away from completing the upfront cost. I'd received an offer from Toyota, and it was more money because I started to compare online. I talked with a young man, and he said I could call him directly whenever I needed help. I did call and inquire while I was on a trip recently, just as an exercise and figuring it out, and I realized that I would have to be prepared to get a motel and a rent-a-car should anything go wrong that's questionable, and have the car put in a shop, get a diagnosis, then contact American Dream to see if it would be covered. I understand that, and that is certainly going to be inconvenient, but I probably won't be driving very far again. I drove from my home to Virginia and back first couple of months.

I have a Mercedes E63 that is unique and I had gone to other companies, but they couldn’t offer me the coverage that American Dream did. I was concerned about the engine and the drive train and they insure older or hard-to-insure vehicles. I paid upfront so they gave me a fairly decent incentive, although I had to lay down 4,000 in change for six years. But that breaks down to be cheaper than what I was paying for half the coverage. The signup was easy and painless, and the rep was professional. The rep offered me all the deals that could be offered, especially since I extended out as far as six years. I paid for five and they gave me the sixth year for free, and it's supposed to cover everything, just like all the rest of them, including the oil changes.

I originally went with Endurance when the warranty on my car ran out. I went with them for my extended warranty because of all the reviews, and I heard that they were supposed to be the best. After the third claim was denied and I spent thousands of dollars on their service, I dropped them. American Dream Auto Protect happened to call me the day that I was dropping them, so I gave them a shot. They said that they're pretty much bumper-to-bumper. So, I decided to go with them because there was a lot of things that Endurance made a big deal about what they were gonna cover, and they didn't.

I'm a master technician, ASE certified, and I used to work on cars. I worked up until 2021. I was a Maryland state inspector for 30 years. I keep my oil and all the maintenance done on time, so nobody can say I didn't change my oil or the coolant because I have all of that done. When I was working in a dealership and cars would come in with the motor locked up, that was the first thing that my supervisor would ask me. "Check the oil." When I look at the oil, it's black, which means they didn't change it. These cars are very susceptible to having that oil changed because they have moving parts that work off of the oil. If the oil is not clean and it gets sludged up, they will stop working, stick, and then they'll cause problems.

The 5 star review is for Saran not the company or the customer service rep Joseph. Saran with cancellations and was very helpful and pleasant to speak with and helped me with what I needed. But the first call I made I talked to a Joseph who tried to transfer me and the line disconnected. He proceeded to use the F word and cuss me out stating I can’t just hang up and call back. When I tried to explain his call didn’t transfer. He hung up on me. Was able to find the direct number to cancellations. And like I said Saran was great.

I had to cancel my account and the young lady that helped me was very meticulous and made sure that my issue was resolved, went the extra mile. She was very understanding and attentive to the situation at hand. She was not reading from a script and was attentive to common sense issues. If more people worked with a moral compass like her business would be much better off.

Peter, was very knowledgeable and made sure I understood all that was being offered to me, with a with an outstanding monthly payment. Also informed me of payments for my wife toyota avalon. Pete went over all areas of coverage and different all the benefits American Dream offers.

I happened to see American Dream and called it. It's got good reviews on Google and the rep I signed up with was fine. Everything was good. However, I ain't got what he told me I was gonna get. I'm disappointed because they were supposed to send me a hard copy in about a week and I never got it. I ain’t heard no more from them, and I wanted to know, because I do my own oil changes.

I was helped by Corey in finance. WOW!! What a help he was! Not only was his help immediate, but he did it with care/concern, and professionalism. If HE is indicative of the average employee, then this company should be TOP RATED! Thanks Corey.