Assurant Extended Warranty

Assurant Extended Warranty Reviews

About Assurant Extended Warranty

Assurant Vehicle Care provides extended vehicle service contracts for new and pre-owned vehicles. Formerly operating as First Extended, Assurant bought out the company in 2018. The company offers four plans and uses an app called Vehicle Care for policyholders to file digital claims, manage their plans and track upcoming vehicle maintenance. Assurant offers plans in all 50 states and even parts of Canada.

Pros
  • Easy-to-use app
  • All plans are fully transferable
Cons
  • Lack of information on site
  • Plans only offered by dealerships

Featured Reviews

Redlands, CA
Verified purchase
10k miles after our purchase, the engine needed to be replaced. That alone paid for the warranty. And we recently had several issues that totaled around $3k. Once again, the warra...

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Medina, OH
Verified purchase
I was reluctant to get the extended warranty, but it showed that it had definitely been in my favor since it was a large repair. If I find this is needed in the future, I have con...

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Our editor’s take

Assurant Vehicle Care may be ideal if you’re looking for a company that allows you to manage your vehicle service contract online. The company advertises that its mobile app (Vehicle Care by Assurant app) simplifies the claims process and makes it easier to manage your vehicle repairs. However, the company does not offer a wide variety of plans, and you’ll have to go through a dealership to buy one. You may want to go with another company if you want more options or the ability to buy a plan online.

About Assurant Vehicle Care

Assurant Vehicle Care is an extended warranty company that offers four vehicle service contracts to new and certified pre-owned vehicle owners. The company’s plans include basic to comprehensive coverage. Customers can manage their policies on the Vehicle Care app, which makes it easy to file claims and stay on top of vehicle maintenance. The company’s headquarters is in Atlanta, Georgia.

» LEARN: What is a vehicle service contract?

Assurant Vehicle Care availability

The good news is that anyone inside the U.S. (including California, Alaska and Hawaii) and Canada can purchase an Assurant Vehicle Care contract. The key is finding local dealerships offering its plans to secure the coverage you need. Consumers with a new vehicle do not need to worry about inspections, but if you have a pre-owned vehicle and are considering the company’s Certified warranty, the company will require an inspection.

Assurant Vehicle Care coverage and plans

Assurant Extended Warranty offers four plans with a range of coverage for vehicle owners. Its Comprehensive plan covers your basic powertrain components, plus a few extras like electronics and technology, though you should consult with your representative to determine what exact parts this plan covers.

In our opinion, the Base plan is a great option to start with if you want standard parts covered and more security than what the Powertrain plan covers. If you want full coverage for your vehicle, we recommend choosing the Comprehensive package.

» LEARN: What does a car warranty cover?

Assurant Vehicle Care coverage limits

One of the perks to choosing Assurant is that there is no limit to the number of visits and repairs you can schedule per year. To know for certain what the payout limit is on your plan, make sure you read the vehicle service agreement fully.

Assurant Vehicle Care cost

Assurant does not disclose pricing online. The only way to find exact pricing for your vehicle is to contact a partnering dealership. However, we found the average annual cost of an extended Íauto warranty is around $1,000, with plans ranging from $200 to $2,800.

There are multiple factors that determine the cost of your warranty, one of those being the tier of coverage you select. Most extended auto companies provide a range of plans to choose from. Higher-coverage plans will cost more than lower, more basic plans. Other factors that go into warranty pricing include the make, model and mileage of your vehicle.

If you select a plan offered by Assurant, you can expect to make monthly payments toward the overall cost of your plan and have a deductible ranging from $50 to $100. The higher deductible you opt to pay, the lower your plan will cost.

» MORE: How much does an extended car warranty cost?

Assurant Vehicle Care benefits

Below is a breakdown of the benefits Assurant offers with each plan.

Assurant Vehicle Care policies

Assurant does not provide much information online, so we could not find specific details regarding all of Assurant’s policies. However, we did discover that all four of its plans have a 30-day waiting period and are fully transferable after a small fee. The company does not fully explain its cancellation process online, but it gives three contacts for cancellation: a phone number, email address and online chat.

Since Assurant does not sell plans directly to consumers, it’s best to consult the dealership for a full breakdown of policies and regulations regarding an Assurant vehicle service contract. The company has limitations and exclusions for each plan, which you can find in the contract.

Assurant Vehicle Care FAQ

How does Assurant Vehicle Care work?

Assurant offers customers an online app called Vehicle Care that is filled with digital tools. This app allows you to keep track of your policies, file claims and stay up to date with your registered vehicle’s maintenance.

How do I file a claim with Assurant?

You can file a claim with Assurant via the Vehicle Care app or by calling its assistance line. To file a claim in Vehicle Care, you will need to use the “Track My Claim” button found under the “File” button on the home page.

Is Vehicle Care by Assurant legit?

Yes, the Vehicle Care app by Assurant Extended Warranty is a legitimate service offered to Assurant customers. The digital system allows policyholders to have a “hassle-free experience” filing claims and managing service contracts.

Assurant Extended Warranty Reviews

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    How do I know I can trust these reviews about Assurant Vehicle Care?
    • 4,606,585 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Feb. 7, 2025

    On 11/06 2024 I brought my 2019 Subaru Outback in to Redding, CA Subaru for my standard service. It was discovered that there was a leak in the timing chain seal and oil pan. To repair and replace the seals, I was told that the engine would have to be removed and the cost would be around $6,000. When I took a big gulp over the price it was discovered that I had purchased an insurance policy when I bought the car that would laps after 6,000 miles or six years. Since my car had less than 6000 miles and it was two months before the six year mark, the service agent submitted the claim for me. To make a long story short the insurance I purchased covered all of the expenses except my $200.00 deductible. I had forgotten about the purchase of the additional insurance but I am so glad that I did. I am not only satisfied with the repair but the communications that I received from Redding Subaru Service Department to keep me informed on a regular.

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    Response from Assurant Extended Warranty

    We're pleased that everything worked out smoothly and that you're satisfied with the repair and communication. Your feedback is greatly appreciated!

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      Verified purchase
      Customer ServiceCoveragePrice

      Reviewed Nov. 1, 2024

      I almost never buy the extended warranty on vehicles I buy. This time I did and consider myself very blessed and fortunate. The warranty offered was ultimately through Assurant. As it turns out, my Ford F150 has a 10 speed transmission that had a major component in the transmission that had a design flaw. My transmission had degraded to a point that it was nearly unusable - all in a very expensive vehicle.

      I called Assurant, and the very nice person that I talked to knew English perfectly and was easy to communicate with. She told me I could have the transmission fixed anywhere I trusted and felt confident. The shop simply had to communicate to Assurant when the diagnosis was complete. In the end, my truck is fixed, Assurant covered 100% for the repair, and the entire process was actually easy and peaceful for me. I had a great deal of stress and tension over everything, and as it turns out, it was one of the easiest things I've done. I appreciate Assurant.

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      Response from Assurant Extended Warranty

      Pleased to see everything was easy!

      Verified purchase

      Reviewed July 2, 2024

      Great. When the first pump seals leaked, on the right rear no problem. Ins. took care of it but now the two front jacks are leaking, it's a serious problem, the jacks come out of their lock position and slowly come down when I am driving my class c motorhome, this is an extreme safety hazard, my ins. co. is giving wes trailers a hard time!!! I give them a 5 star for the first claim, we will see how the handle this one.

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      Response from Assurant Extended Warranty

      We’re delighted to know that your initial case was handled to your satisfaction. However, we regret to hear about the issues you’re facing with your current case. If you would like for our internal team to review this matter, please respond to the private message we’ve sent you on this platform at your earliest convenience. We appreciate your patience and look forward to assisting you.

      Verified purchase
      Tech

      Reviewed June 19, 2024

      I still do not have my jeep. The dealership had to order another part, so I can't evaluate the work except for your willingness to repair my vehicle. When I do get it back, I can give a better review of the work performed. I am glad that I have your assistance in the repair of my vehicle.

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      Response from Assurant Extended Warranty

      We're happy to hear that we can assist you with the repair. Once your jeep is returned to you, please do not hesitate to contact us if you have any further concerns or feedback. We value your business and are dedicated to providing excellent service.

      Verified purchase
      CoveragePrice

      Reviewed Feb. 27, 2024

      It was just an okay experience, not spectacular. I was happy to pay the $100 deductible for the MAF, but then Star Nissan upsold me throttle bottle service which was supposed to be a complement to the Mass Air Flow; however, it was not covered by the warranty and cost me an additional $185.00 plus tax for a total of $310.00. Since they've done the work, my car vibrates a little. I am intimidated to go back to get my car serviced at that service center in the future.

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      Response from Assurant Extended Warranty

      We're sorry to hear about your experience. We sent you a private message asking for more information.

      Verified purchase
      Claims HandlingTech

      Reviewed Feb. 8, 2025

      We had to wait eight days for an inspector to inspect the vehicle after the dealership had already diagnosed the problem. The problem made the vehicle inoperable. It was the DEF tank and the coolant tank needed to be replaced. Eight days is ridiculous. On a separate claim for my mirrors, had to wait four days for somebody to come and inspect to confirm after the dealership had already diagnosed the problem. For the cost of the warranty one would think that Service would be a little more speedy And streamlined. Very disappointed in this #Warranty service. What a mess.

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      Response from Assurant Extended Warranty

      We're sorry to hear about the delays you experienced. We've documented your feedback for process improvements and are committed to streamlining our services to ensure quicker and more efficient responses in the future. Thank you for bringing this to our attention, and we apologize for any inconvenience.

      Verified purchase
      Claims HandlingPunctuality & Speed

      Reviewed Feb. 3, 2025

      I have to say I am very pleased with the assistance I received. My car had broken down and was trying to get things fixed. Once I was able to get the claim sent I was able to get the work done. I appreciate the great service. Thank you for your quick turn around and assistance.

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      Response from Assurant Extended Warranty

      We strive to provide excellent service to all of our customers, and your feedback is greatly appreciated!

      Verified purchase
      Tech

      Reviewed Jan. 29, 2025

      It seems as though it took long for a inspector or a adjuster to come out to look at the Jeep but otherwise seems like it was a smooth process. Otherwise, I think the dealership overcharged A little bit unfortunately but every dealership is basically highway robbery if you will but there was a check engine light on when I left. I explained that to them and they forgot to plug in my position camshaft sensor so they couldn’t inspect it. So I have to bring it back, unfortunately. But otherwise, it was a ok and smooth process.

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      Response from Assurant Extended Warranty

      We appreciate your feedback and apologize for the delay with your case. Thank you for taking the time to share your thoughts with us.

      Verified purchase

      Reviewed Jan. 28, 2025

      Great service. I got a flat tire in the morning on the way to work. They ordered me a new tire because it wasn’t in stock. My husband pulled the old tire off and picked up the new tire. I was off and running before work ended. I would recommend this package.

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      Response from Assurant Extended Warranty

      Thank you for your recommendation; we appreciate you sharing your experience. It’s great to hear you received outstanding service and that everything was addressed swiftly.

      Verified purchase

      Reviewed Jan. 23, 2025

      Chelsea was amazing to work with. She has a very pleasant disposition in dealing with the public. Got me an appt very quickly, and stayed in touch with me throughout the repair process on my truck & it was done in a timely manner as well. Highly recommend WOODY MOTOR COMPANY.

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      Response from Assurant Extended Warranty

      Your recommendation means a lot to us. Thank you for sharing your wonderful experience!

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      Assurant Extended Warranty Company Information

      Company Name:
      Assurant Vehicle Care
      Formerly Named:
      First Extended Service Corporation
      Country:
      United States
      Website:
      vehiclecareplan.com