Assurant Extended Warranty Reviews

I had a hard time figuring out who to call at first, which was mostly the fault of the dealership where I purchased the warranty. However, once I finally got the right number and spoke with a representative, I had an amazing experience. A gentleman named Omar helped me, and he was incredibly kind and patient as I explained the issue I was having. Initially, they were trying to make me tow the car to a different dealership to have it repaired under the warranty. Omar stayed on the line with me as I called the dealership, spoke directly with the service advisor on my behalf, and negotiated for my car to be repaired there—and still be covered under the warranty. He even offered to help arrange a loaner vehicle without me even asking. He truly went above and beyond! I got disconnected from him at the end, but I hope this message reaches him so he knows how grateful I am for his help.

On 11/06 2024 I brought my 2019 Subaru Outback in to Redding, CA Subaru for my standard service. It was discovered that there was a leak in the timing chain seal and oil pan. To repair and replace the seals, I was told that the engine would have to be removed and the cost would be around $6,000. When I took a big gulp over the price it was discovered that I had purchased an insurance policy when I bought the car that would laps after 6,000 miles or six years. Since my car had less than 6000 miles and it was two months before the six year mark, the service agent submitted the claim for me. To make a long story short the insurance I purchased covered all of the expenses except my $200.00 deductible. I had forgotten about the purchase of the additional insurance but I am so glad that I did. I am not only satisfied with the repair but the communications that I received from Redding Subaru Service Department to keep me informed on a regular.

I almost never buy the extended warranty on vehicles I buy. This time I did and consider myself very blessed and fortunate. The warranty offered was ultimately through Assurant. As it turns out, my Ford F150 has a 10 speed transmission that had a major component in the transmission that had a design flaw. My transmission had degraded to a point that it was nearly unusable - all in a very expensive vehicle.

Great. When the first pump seals leaked, on the right rear no problem. Ins. took care of it but now the two front jacks are leaking, it's a serious problem, the jacks come out of their lock position and slowly come down when I am driving my class c motorhome, this is an extreme safety hazard, my ins. co. is giving wes trailers a hard time!!! I give them a 5 star for the first claim, we will see how the handle this one.

I still do not have my jeep. The dealership had to order another part, so I can't evaluate the work except for your willingness to repair my vehicle. When I do get it back, I can give a better review of the work performed. I am glad that I have your assistance in the repair of my vehicle.

I have a warranty with Assurant that covers partial rental reimbursement -- up to like $35/day and up to 5 days. First of all, a rental car is over $100/day. I may as well not even have help from them. Second, my warranty was processed through their sibling company (Portfolio Co) and since the maintenance fell under a different warranty, Assurant denied my rental car claim. They didn't even have to pay for or cover any of the maintenance and they denied my request for rental car because they "hadn't received a claim yet". To make matters worse, everyone in this entire chain passed me via phone to the next person until I was right back where I started. They don't want to help. They want to hold on to their money and make it so inconvenient with as much red tape as possible, to the point where I just give up. Avoid this company at all costs. I am so frustrated and disappointed by the lack of service.

Ac was no longer cold. There are multiple issues and being able to use the warranty saved me over $1000 in repairs! I was very pleased with the service and the warranty. I didn't have that much available in money so saving me money at this time was appreciated. The auto shop was also impressed with the warranty service, as it wasn't a headache to work with.

Warranty said they won't pay for a rebuilt one OR A NEW ONE. THE ONLY THING THEY'RE WILLING TO DO IS GIVE ME A USED ONE FROM THE JUNKYARD WITH 46,000 Miles on it and a 1 year Warranty.

The dealer handled everything for me. It was very easy to for me to get this scheduled and done. The dealer was able to confirm the work was covered under warranty in just a day and the work was done within a week. I was very satisfied with the work completed and the easy process.

Ac conditioner went out, so I took it back to my dealer Toyota of Frankfort and they tested it and said I had a bad evaporator coil. So they returned my truck to me and said they would turn it in on my extended warranty. I checked with them 2 days later and they said Assurant had recieved their claim and approved it and I paid my deductible and truck was repaired. Very quick service from Assurant and very happy with them.