Endurance Warranty Contract Reviews

I was looking for an extended warranty and I was mostly worried on the automatic transmission of one vehicle. I read through all the details of the contract with Endurance and it really seems like some of it could be used to go, "Well, you didn't do the automatic flush, so we can't cover that part." But there are some parts that you can't do that maintenance because that maintenance is what's going to ruin your transmission. Other than that, the sign-up process was way easier than I thought it would be and their reps were cool. It looked like the first guy I talked to was a little misinformed as he gave me some bad info on some discounts that I could get, but it was his first day on the job. He couldn't be expected to get everything right. When I signed up with a second vehicle, they let me know what was going on.

I already signed up with one company and I called Endurance and they told me that they had something very similar or close to bumper-to-bumper. I compared the prices and the maintenance and all that stuff that were included, and those were the weighing factors on why I went with Endurance. But we will see. Hopefully nothing happens to my vehicle where I have to even use them. One of them is practically brand new but I have two vehicles with them. I spoke to one gentleman and he passed me off to a supervisor, and she did a decent job of explaining everything. I had to reach back out to her because one of the vehicle’s contracts didn’t come through, immediately emailed as stated. But I finally received it.

Endurance looked pretty reasonable. The contractual language for Endurance is much like any of the other companies. The thing that stands out is that you still have to get the preapproval, which I understand now. It was pretty straightforward. I asked the individual I was talking to if electronics were covered. He said, “Oh, yes. Electrical.” I said, “No. There is a difference between electrical and electronics.” I explained to him how I was denied coverage for my wife's delay wiper switch. It was not working. I said, “That is electronic. There's a little brain that tells the wipers how fast to wipe and how often.” They said, “Well, that's not covered.” So, because I didn't specifically ask them about electronics, they didn't offer it. I think that that holds true for any company.

I called several different places and ended up with Endurance. It appeared that their plans were fair and reasonably affordable. So far, so good except that I received my contract, and there's nowhere to directly digitally sign it.

Endurance offered everything that I wanted. They were great. I got the plan that covers Bumper-to-Bumper for 7 years. I got the contract, so I know now everything that’s covered.

The initial call was informative and the rep was pretty clear with what he was offering. He told me that the warranty goes into effect 30 days from the date that we had signed up. I explained to him that I would like to have something in writing. It took a few days for me to even see it and with hundreds of emails that I've gotten, I got to find it now. He could've text me over something. Also, I haven't received a copy of the contract in the mail yet. It should have been here by now.

The first person I spoke with at Endurance was very honest and said they weren't the cheapest but they were rated one of the best. I didn't choose them and bought CarShield instead. But when I read their contract, I wasn’t too happy with it so I called Endurance back. The second person I spoke with was just as nice. I decided to go with them because their policy was more of a bumper-to-bumper type. I normally don't keep the car outside its original factory warranty. But this is my fourth Tahoe in a row and I swore I wouldn't buy another one, so an extended warranty was the next best thing to get. So far so good. I'm very satisfied.

Back in 2019, I was referred to this company by my dealership since my manufacturer warranty had ran out so I bought approximately $2,400 for Powertrain coverage. They offered a monthly payment plan but, I pretty much paid the full amount off in 3 months. Fast forward to current day, September 2021, in which I am currently in need of a transmission replacement. Mind you, when I bought the coverage, I assumed Endurance would be handling my claim but, I found out they have nothing to do with you after you purchase the coverage.

I liked the terms of what Endurance had to offer. Also, the rep presented the product very well. I’d recommend it for the value so far.

I inquired online by putting in my vehicle's information and hit okay, two seconds later they call me, thinking we have a live one here. So the sales lady tells me why they are the best and then asks me a few questions to make sure my 2020 "qualify " for their VSC. Wouldn't you know it I do, and not just any coverage, but the top of tne line Advantage package with all the bells and whistles. After explaining everything to me, and I am reading the sample contract online, I ask so when I get parts replaced are the OEM, remanufactured, or even parts from a junk yard. She said that they are all new parts. Well I have to give it to her, they will be new parts to my vehicle, but they can come from the junkyard at the discretion of the administrator.

I bought a Jeep to go out in the desert, so I thought it would be advantageous to have a warranty like Endurance. The TV commercials were all for CarShield but when I was doing my research, Endurance was the better package for me and the large group of covered items was a little better with Endurance rather than anybody else for my particular situation. So, I elected to go with them and when I bought the contract, it was a smooth transaction.

I was searching around for some coverage, and Adrian, an agent from Endurance, called me and told me about the program. He was fantastic. I liked that Endurance offered everything while the other companies were very limited. One of the things Adrian told me was the tires and brakes are covered, which I've never heard of anybody covering that much of coverage. That was what got me. Adrian was a big part of it.

Making my purchase with the young lady, she was very thorough. I liked the way she explained it to me, the things that Endurance covers versus the competitors. I even called back to ask for her when I decided to purchase the policies because I wanted her to get the credit. It’s very comfortable knowing that if anything does happen, I'm holding a contract that says, “Hey, you're covered.” And that’s a great satisfaction to know that the major parts and components that makes the vehicle run are covered because the factory warranty is long gone.

My vehicle had been technically totaled by hailstorm five years ago a few months after I bought it. There's nothing mechanically wrong with it, it's just dented. But the cost repair of the damage would be more than the value of the vehicle and none of the other agencies were willing to take the car under those conditions. Endurance had a slightly higher rate to take it and they said if I get it cleared out with the insurance and get it off of the total aspect, then they would lower the rate. They were willing to work with me and I also liked the plan that they offered. I got a three-year plan instead of a four-year plan, and my car is covered for six years. So, the longer rate is much better than just going for something that you're paying every month for. With this one, you can quit but don't do it right before your three years because you lose the extra three years. And overall, the cost would be cheaper than the others.

Endurance has a more comprehensive coverage than other people that I talked with. Their sales team explained clearly the terms and the contract, and what differentiates them from other companies. I appreciate that. Also, making payments doesn’t seem to be very complicated. They’re charging my credit card.

I wanted something that would cover the car bumper-to-bumper and Endurance offered one that gives me that protection. They give you a lot of information on the website so that leads you into wanting to talk to someone and get it. The reps were great. The gentleman I spoke with went through the various types of warranties that they offered and told me the best one for me. They were very helpful with breaking it down and giving me all of the things that the warranty brings and other terms. They were very clear with it. When I got the contract, everything that they said was in the contract. So, they were very honest with what they represent.

I've turned down several calls from Endurance. Finally, it went a little step further and they handed me over to a fellow that put it in terms that were a little easier for me to understand. The policy costs $90 a month but with all that it covers, it's a pretty good deal.

It was a really good experience purchasing Endurance except at the very end, I kept asking the rep questions. Because I wanted to really make sure I wasn't gonna have to go through that horrible experience as I did with CarShield. But he seemed he was rushing me. After I got my contract, I realized that my contract was not going to be in operation at the time that he told me. He said 30 days. But, when I got my contract, it’s 30 days plus 1,000 miles. I didn't know that. He didn't tell me. So, I was upset. I called the company. They said, “Yeah, that's true.” I said, “But he never told me that.” I would have liked for the rep to have told me the truth. That it was not only 30 days, but 30 days and 1,000 miles.

The initial process went smoothly with my husband and whoever he transacted business with. However, I don't know if Endurance is worth it. We have a lot of experiences with insurance and it sounds very good at the beginning. But when it comes to claims, it's actually rotten. And then, they give us a contract that's very thick and it's very fine print. It's like, "Who's gonna retain all these?" We just wanna know what's covered and what's not.

I've looked into a couple of other warranties and they promise this and that but when I get the contract, it's not what was stated. Endurance was honest and it was a great experience signing up with them. The reps didn’t put anyone else down. They stated what the policy was and they seemed like they stood behind their products.

The reps were helpful and very informative. They described the contract to me from end to end and let me know the basis of the coverage. They gave me the final price.

The purchasing process went smoothly and I was pleased with all of the representatives that I spoke with. The only concern that I have had is I've been waiting for documentation in terms of the coverage that I have and I have not seen that yet. But the coverage that they offered is really satisfying. I did not expect to find something that was going to closely match the coverage that I had in mind - those small service matters that you need.

The rep was wonderful. She went into detail explaining what was and was not covered, plus some of the side benefits. We worked on which package would make the most sense in terms of mileage and time and got it all figured out.

Endurance's warranty covers 100,000 miles or five years and I like that a lot. It was a little more expensive than some of the others I looked at but also a bit longer. It is worth it. The coverage seems to be bumper-to-bumper minus light bulbs, LEDs, and things like that. However, I haven't gotten a contract yet so, I don't know exactly what's covered. I really would like that to be delineated. The CSR went over it pretty well but there are some specifics that I need to know. Other than that, the reps were very good about the questions I had.

I wasn't very happy with the first Endurance rep that called because I didn't know who it was. All she kept saying was that they needed to update my mileage. I said, "What's this for?" She said, "It's for your warranty, just to update your mileage." But she didn't tell me who she was. I hung up on her. A different person called me later on and told me what it was. Because sometimes I get 20 different calls a day, and I can't even look at the phone to see who it is ‘cause I'm a truck driver. So, I got a headset. I asked her if she could send me a sample contract and she did. Then she called me later that night. We finished the whole thing at that point.

I talked to two different people from Endurance and they were both very good and helpful. They were very straightforward and saved me a little bit of money. I would like to have had my contract written out sent to me though. I got the email and they said it was there so I downloaded it. Then, I had to print it. It’s quite a few pages. I’m older and I’m old-fashioned. I still get my bank statements and I like a paper trail.

Endurance has the most rude and disrespectful customer service. Tried canceling my contract and this lady went on and on trying to explain why I can't cancel...let me repeat this, she said she won't let me cancel my contract and kept cutting me off. Asked them to cancel nicely the first few times and just did not listen to me at all. The contract clearly states that I can cancel at any moment, no questions asked. Do not deal with these people, they could care less about your car. Just want your money and make excuses.

July 13, I dropped my vehicle at a shop within their network for service. They contacted Endurance on the 14th of July to submit a request and were denied immediately because they claim the Carfax didn’t match the miles I offered. How could the shop or I know this if it wasn’t communicated? Anyway, I reached out to understand why a note was left by a claims advisor that stated Carfax does not match the miles listed on the contract. I was then told to email a vehicle purchase receipt to legitimize the miles. This was on the 14th of July. On the 16th of July, I had to call back to find out I was denied again. This time they told me that’s not what they needed. I’m lost now because this document would give them all the information needed to process the claim.

Recently, we had a misunderstanding. I thought the lady from Endurance told me that a repair will be covered with the maintenance. But then, I was told that it wasn’t. It was just like $50 coverage. The coverage was mostly transmission, the engine components, and some of the electric. What attracted me more was the 24/7 road assistance. But I was reading about the contract, and I’m kinda leaning towards canceling it because they're saying things that have to be met in order for them to fix it. The car has to be broken in a certain way in order for them to cover it.

The program that I used suggested Endurance and then when I read through and looked at it, it seemed like it had options that I thought were some of the best. Their rep was knowledgeable. She was a young lady. I'd give her a 10 in terms of explaining the warranty. When the booklet came, it was a whole lot more detailed, but I didn't expect her to get into all of that on the phone. Endurance gave me what I wanted. They gave me a good price and the bumper-to-bumper warranty that I needed. I got a high-end luxury car and repairs can be very costly. So to me, no way I can even have this car without Endurance Warranty.

Endurance offers the lowest payment and certain wear and tear items, like they cover brake pads up to $180 one time, and they also cover up to $50 on every oil change for three times a year, and wiper blades. However, I'm still waiting on an email for the contract that I specifically signed. The tech said he could send me a preview of one to look at, and it wouldn't be too much off of what I was getting in. And it would be emailed to me within a week. Other than that, the purchasing part has been okay.

The reps answered a lot of questions for me and I had a good experience. The coverage was explained well where I could understand it and from what I have read in my contract, I was satisfied with it. The coverage would be very valuable because if you go somewhere and you broke down on the road, it would be hard to get somebody to come pick you up or come tow the car. If I'm on the road, all I will do is call the administrator and they will take care of the rest. So, it sounded simple to me. The process to get the warranty is easy and you always need insurance. A lot of people can’t afford it but Endurance have more than one kind of insurance. I would recommend it.

Everything went good. The rep asked me what I wanted and I answered them. I didn't want all the electrical, just the drive train and the engine. He gave me a price breakdown on it, but we didn't go over what was covered or any of the other stuff. I didn't get that until after I got the contract emailed to me so I could go over everything. That's 26 pages. I got 30 days to go over everything first, and then I'll decide then. I haven't paid it all yet, but right now, it looks like I'll take it.

The representative I spoke with initially went through everything with me. All the questions I had, she put me on hold and got the answers for me. We were on the phone for about 35 minutes and it was a very productive call. I just told her that I was gonna do my due diligence first. I was waiting on a couple more calls to come in. I also said that I would give her a callback the next day, or she could give me one.

I am really disgusted with Endurance and I cancelled with them. I want it, but they were not professional. The first thing that happened was my car didn't go through. So, a young lady said she would call me back at 4:00. At 4:30, I started calling them so that I could give them the rest of the payment because they said they only got $20 of it. I never got her. I finally got another guy who wanted to rush through things because it was close to closing time. After I thought about it, I said, "Well, I kept looking at my emails, I never received anything telling me what I was paying for or how much I was paying for it."

Signing up was relatively easy. Once I got the VIN number, Endurance was helpful and I got signed up really quick. They emailed me over my card and contract packet. I have no qualms thus far. I got the 125,000 miles package and there’s 24-hour roadside assistance included. The package sounded really well. The only thing that worries me about it is if it's gonna cause an issue if I do have to file a claim down the road. I did kinda do some research online and Endurance does have a C+ with the Better Business Bureau. But other than that, all the reviews seemed to be good.

Endurance gave the policy to me $2 less than CarShield did but Endurance gave me a lot more. They gave me 25 miles tow, no charge. They also gave me rates, one time, but the contract is for three years. You have a five-year contract on three years of paying. However, I had to slow the rep down a little bit. He was trying to push, push, push in trying to sign me up. If I'm gonna buy something from you, then let me buy it. You don't need to convince me about it. I know what it's about.

I was impressed. Endurance has really great salesmen. The woman I spoke with was very helpful. I had confidence in what she was saying, even though I know it's salesmanship. It was a pleasant thing to deal with her. It's more expensive than what I had before. But in terms of the people and her process, that was very reasonable.

I signed up with Endurance and they told me that I was going to get a contract. But I never got that contract and I only got it when I went back and asked for it. After I read it and seeing that there were so many loopholes in it, what they covered, what they didn't cover, and how they covered it, I was done with them. I called them back and told them I want my money back. They got to send me a check because I lost the card I gave them and I had to cancel that card.

The first time I attempted to get a quote, I found the questions from the offering broker of the warranty too intrusive and deeply personal about my economic situation. "Are you a homeowner? Do you own your home?", da, da, da, "What's your age?" And I thought, "I'm just building a massive problem later of more solicitation calls." So, I just hung up on the person after. I was barely halfway through their screwy qualification process. I went online and did a search on the car for average pricing. And then, Ford started calling me back because of all the participants in this extended warranty business had done business with them.

We talked to one guy at Endurance who told us one thing and we made a payment. Then once we called back, we got two conflicting stories. So, my initial experience was not good. I was being duped a little. I’m still waiting on my contract to be sent to me so I can see exactly what I was paying for.

I've had CarShield for the last three years on my vehicles. I did a little bit of research and I thought that Endurance would be better for my fit on this particular car that I have right now. When I went ahead and plunged in, I was told by CarShield, “We don't like to down any other company, but Endurance has not given you the whole feedback and wait till you see the contract.” I called Endurance back and they said, “The contract’s coming to you.” I'm skeptical at the moment because this is my first full month of going through the process. Every day I go to the mail thinking, “Today I'm going to have my contract from Endurance.” But I don't have it yet.

My son referred me to Endurance. He has it and he thinks they’re a very good insurance warranty. Endurance sent me the contract book and told me what I'm eligible for. They went over the payment plans as well. However, they needed the exact mileage and I didn't have it. I gave them 49,000 as the mileage in the beginning and the quoted amount was 239. They took 100 that week and the rest was taken out later. When I gave them the correct mileage, which was 48,293, they texted me with the new contract stating that it was 219. I overpaid them $20. I didn’t agree with that, but I didn't bother to call in and tell them.

Everything went smoothly and there were no problems dealing with the customer service at Endurance. I’m satisfied but I need a copy of the contract because I don’t have it. They said they were going to email to me. I’ve been looking and I don't see it.

I read my stuff thoroughly and I passed it on to my service writer at my dealership that serviced my Dodge Charger. She found a couple of things in there that I did not realize and called my attention to. It wasn't disclosed to me when I purchased the Endurance warranty that I had to get an oil change before my first 1,000 miles or the first six months. I could have run over my 1,000 miles and not done that because I just got an oil change before I bought the warranty. Fortunately, that engine only has about 5,000 miles on it because it was just replaced last year. I went ahead and got another one so I would comply with the contract. I just wish there was full disclosure to the potential customer as far as the break in service. Other than that, I was explained pretty much everything from the get-go.

I read the reviews and thought Endurance might be a company I might go with. I told them that the car might have 121,000 miles because I was getting it from my granddaughter. The rep didn't say anything about having a different premium if it's more than or lower than that number of miles. After answering questions and I was getting ready to pay, the rep said he would turn me over for confirmation. When I get over to confirmation, I gave them the exact miles. I was told I was to be in a different category. That sounded strange that I said 121,176 and it was gonna be a higher premium. The contract will now be the value of the car but will be something else lower. It's $10,000 or the Blue Book value, which they were throwing on me at that point. How are could they take a credit card payment on something they quoted me then tell me afterward, “No, that's not right”?

They were good when I was signing up but they could have a little more in-depth explanation as to what was fully included. I thought I had 30 days and 500 miles and when I got the contract, it said 1,000 miles.

The rep was knowledgeable and gave me all the information I need. She did a good job. In about seven minutes of her explaining what was going on, I signed up with them and it was done. It was extremely simple. But I cancelled the contract last week. It was sometime before the billing cycle was over. But I'm still getting billed, which doesn't make any sense.

I had a good experience. I got the warranty document itself. I downloaded it on my phone so I can share it with my Kia dealer. Everything that they represented came true. It's all set up and ready to use eventually. I could make monthly payments with Endurance, which was attractive to me. I didn't have to pay $4,000 out of the bank and spend it all at once. The monthly payments are convenient, and it was a better policy with more coverage in terms of miles and years.

Endurance had some pretty good reviews, and the best is they had some additional coverages that some of the other extended warranties didn't. They paid for the maintenance. And this year, if the car breaks down on a trip, they would pay for your hotel and rental car. It also has the locked out roadside assistance and paid for the oil changes. It's a pretty good warranty, so that's why I went with them. I was impressed by how much they covered. The price was about 4000. That's pretty high, but when you're thinking about all this stuff it could cover if it breaks, it would pay for itself. So, I was okay with paying 100 a month for that just to have a peace of mind. Their rep explained everything. There's a lot of information to take in at once, but so far, I'm happy with it. I'm in the process of going out and trying to get all the maintenance done because if I don't keep up with the maintenance, they won't pay for a breakdown. That was written on the contract.

The representative helped me out with all the answers that I needed and was pretty much straightforward with what I wanted, not just telling me this and that, and I was going to get this, and what. I filed a claim but I wasn't able to complete it because there was a default on my end. I gave the trip mileage instead of the actual odometer reading and it was a discrepancy with what they did. They just rewrote the contract for me so I wouldn't lose out on anything to where I could still keep the same policy under the same contract. Overall, Endurance is a great thing because I can roll it to any vehicle of my choice. Just in case I wanted to help somebody who had difficulty with his vehicle, I can lend a hand and use my policy to him.

Purchasing was easy and convenient. They worked with me to get me with the right plan that I wanted for the next five years. There were a lot of extras with it that they were doing at that time, like the maintenance contract and the one year extra, some kind of insurance. But, the insurance is something you don't need unless you need it. If you don't ever use it, it's just something you pay for. I've only used it once when I had my oil change and it went fine.

We pay for this warranty about six years ago. Within the past three years we’ve had timing belt, water pump, exhaust manifold cracked. Under their contract it clearly states these parts are covered but when you call to have parts repaired they deny and do not pay anything. The dealer has called and argued with these people. We have called and argue with these people and they still refuse to pay for anything. They are a rip off. They take your money and run.

Because of the mileage I have, others wouldn't cover more than 5,000 or 10,000 miles. But Endurance had the plan that worked best for the age of my car and the mileage I needed. They covered 100,000 miles on the car. They were helpful in working me through the plan. I need to read through the contract more because there are a lot of caveats to it. But with the plan I have, they offer some perks like free oil changes. And if I get stuck on the road or I need to rent a car, a lot of that is covered. The policy is for five years and the upfront is three years where I'm paying for, and then I've already paid for the policy the last two years.

I liked Endurance because they'll help you maintain the brakes. They'll do oil change and some other little maintenance things. It's a smart investment. They might not have to get you an engine or a transmission down the line if they help change that oil and help maintain it. Even though they are a little higher, I understand because they help you with the maintenance. I also liked them because they are a first-party company. That was the main reason I picked them. They make the decision right then and there. They don't have to call anybody above them. With third-party companies, you have to go through somebody else then they call that person and they could say no. I like the way the contract with Endurance spells out everything so you know exactly what you’re getting. Overall, the company itself is good. The reps answer every time I call and are polite. There was one rep that I had a little friction with but I don’t hold that too much against her. She was tolerable.

I looked up on the internet who was the best and Endurance came up the best. I got the contract with them and the rep I dealt with was very professional.

Endurance is gonna provide excellent warranty coverage and superior support. The initial conversation with their rep was fine. But since then, I've been dissatisfied with my experience. They are asking me to do the work to find reconciliation on the mileage on my vehicle. The technicality they're talking about for me to get my car fixed, in terms of what they're showing in their system versus the odometer mileage, seemed like a lot of hoops for me to jump through. I told them I can find proof. My car still isn't working and I need it to get repaired.

We thought Endurance had a better warranty so we did it but we canceled it right after we got it. We didn't understand the coverage till we got the contract in the mail. We read it and didn't like it. We did contact them and tell them why we did not want it. The rep said that he explained that over the telephone to us. But they talk so fast and you don't really look at it until you actually read it.

Endurance sounded pretty good. Their customer service was nice and they told me I wouldn't get coverage on certain things. As reviewing my contract, it's not covered but it's not not covered. The rep said that there was a tire warranty. I could get my tires replaced at the dealer. But that's not the case as I reviewed my contract.

I wanted to make sure the electronics and the major things would be covered and this program had that. Also, Endurance has a good reputation. So, I figured I'd go with them. When I purchased the warranty, they gave me the information that I needed. The follow-up didn't seem to be that great, though. I expected to get my email with my information, but it never came. Luckily, I was still able to log in and see my account information and contract so it all worked out at the end.

I went to ConsumerAffairs to find the top company. I thought Endurance was top-rated. But my husband and I talked it over last night and we still don't want the program. We told the rep to cancel it because we're within that 30-day review. But everybody was courteous, well-informed, and helpful with us getting it and trying to get us to keep it. The purchasing process was awesome. But we just don't want it even though the young lady I spoke to yesterday said she would give us $1,000 off of because of whatever.

It's very expensive to replace anything on the kind of car I drive, so I got a really high plan coverage. The rep was very friendly, super helpful, and explained everything. He also did what he said he was going to do, which was emailing as well as mailing out to me the contract and the coverage of the vehicle. That was the first time I've ever had that happen with a warranty company. I was quite surprised I saw it.

Endurance was a little on the expensive side but it was okay. They pretty much explained everything to me and asked me if I wanted to sign up, and I agreed to it so far. The only thing I didn't like was they were supposed to send me the contract but I didn't get it for some reason. They said they emailed it to me, but I didn’t get the email. I had to call back today to get the contract sent to me.

The lady from Endurance that helped me was very helpful. She explained the whole thing to me. She said there are certain things that it doesn't cover. I said, “I understand.” The maintenance and the normal wear and tear is not covered. She was well-advised of what she was telling me. Then when I got the contract and I was reading over, everything she informed me about is in that contract.

Endurance was the one that was recommended highly on the website. Also, I gave a call to my BMW dealer nearby where I took the car to get the maintenance and I wanted to know if they have had experiences with them, and their reference was good. The dealership spoke highly of them. They said they take Endurance and they're good.

I was interested in a warranty service and Endurance came up fairly highly rated. I called them, we talked, and I agreed to their terms. Their guy took all my information. He was pleasant but simply didn't follow through. It was about a month when the second person called me. She was very helpful and pleasant to work with on the phone. It was one of the reasons I agreed to go ahead and purchase the service. It's been about six weeks since I initially made contact. I have been billed but I have not received any kind of membership packet so I'm not pleased. Endurance's follow-through sucks. I will try and contact them and see what's going on.

I am cancellation both contracts - The goal of Endurance is not to help but to find ways to get out of paying for auto work. One of my vehicle's 2012 Nissan Sentra - they denied the auto repair shop for on a repair issue. The mechanic said the adjuster asked a series of questions which they really couldn't answer in the affirmative. It had to do with windshield's wiper motor failing and whether there was corrosion or rust found inside the motor or area where the motor resides. The mechanic could not affirm but there was no way to ensure that a car would not have wear and tear after several years. So they denied the claim for $500. Right after I paid in $4,000 on both contracts between the vehicles - and having never filed a claim on either contract.

I was with CarShield and whenever I was going to file a claim, nobody wanted to deal with them. I had to cover the expense myself. I went to Endurance and everything went well signing up with them. They sent me a copy of the contract. The only difference is that CarShield was offered me unlimited mileage while Endurance is only giving me 100,000 miles. I wish it could have been a little more miles on that. But the cost is fair.

When I talked to Endurance, I was pleased with what they were saying and I was pleased with what they were offering, so I decided to take them. The only thing that I found out afterwards was I paid $20 for something and I found out when I couldn't download it on my phone. So, I called them back and sent me in the mail my contract and my card. That was when they told me that I had paid the $20 for whatever it was where I would be covered for two tires. They also told me that oil changes would be covered. They told me I had to pay $190 for the down payment, and then $9 a month, and that they will take it out of my account 4th every month. That's good for me as long as they stick to the 4th.

We purchased warranties for our vehicles. We paid hundreds months before anything went wrong. Both of the cars had issues the same month. Both problems were denied even though it was covered in the contract.

The lady I spoke to gave me all the information and what the policy was going to be like. From everything that I've seen and I read so far in the contract for the warranty, Endurance looks pretty good. I got the best plan that they had. I would rather be fully covered on everything than just have part of it.

They sold me on it and they told me all the bells and whistles. Then later, I looked at reviews and a lot of people said that you had to fight tooth and nail for a claim to get them to do anything. The way that the contract is written out, compared to what they're telling me, there are all these caveats. There are 20 pages of, "We'll pay for this only if this..." There's only a limited amount of things that are actually within each part that they actually cover. It seems like an overpriced thing. The sign-up with Endurance was good though. If they would have been more clear on what it exactly covers, it'd have been beneficial.

The most positive point of Endurance was the affordability as far as the payment plan and the deductible. Also, one of the biggest strong points was the service agreement. It's like a maintenance package that is pushed on the warranty. Not only is it very sensible that you want to prevent the damage to the vehicle by providing a maintenance agreement on it, it's a great peace of mind. It kind of offsets the expense of buying the warranty.

I have never been upset with a company before. I understand companies are about making money but they should not be about ripping off clients. Not only have I been ripped off by Endurance I have received the worse overall service. I received more respect while deployed to Iraq than by this company from people who wanted to hurt me. Only person who has been consistent Peter ** who sold me the policy. And I guess the salesperson would be a the best of the company. I took my car in for an oil change and inspection before taking a road trip to see my brother who is deploying. Vehicle was dropped off on 4/8/2021. Claim was called in the 4/9/2021. Was told it would be 24 to 48 hours for someone to look at car. Someone showed up on 4/12/21 to do the inspection.

I asked for some other company, but I got Endurance instead. At first, they said, "Yeah, you can have it for $115." I said, "That's expensive." They offered $74 right away and I thought, "That, I will take." They charged my credit card and then, a few days later, I found out that I needed to change the oil on my car and the part of the deal with Endurance was that they would pay for the change of oil and filter. When I went to my car dealer, I found out suddenly, as I spoke with them, that Endurance would pay, but only if I came back three days later and made a 1,000 mile trip. I said, "There was nothing spoken about that." They said that is their policy, to take it or not. I said, "Okay. You're playing games. Let's see what's going to happen three days later."

I got the first used car I've purchased and without knowing the true history of it, I thought it was a good idea to add that protection. I went through a website. They got a bunch of different quotes. Endurance was the most responsive. They followed up the most. I compared the Endurance one with the dealership quote that I received, and Endurance seemed to be a better deal. The first few folks I spoke with were pretty open in answering questions. I wasn't as thrilled with the last person I spoke with though. He's kinda the closer. He evaded most of my questions. But I read through the contract and was comfortable enough that I wasn't getting ripped off. Everything else seems pretty good.

My sales representative was fine. But there was a little bit too much emphasis on the $250 shopping stuff. That was not a good deal. You can get better deals by just watching sales or even buying gift cards at Costco or Sam's Club. 10% off is not that big of a deal. That's what most of those $250 shopping spree things are. Endurance should have also indicated that the repairs need pre-authorization because you don't really get that until you start reading the contract and the information.

Endurance was the company that was most committed in terms of service, follow-up, and execution. They made things financially flexible and talked me through it all. Everything was good during the signup process.

The interactions I had with them were good. They explained everything. I like the way they talked to me. The price was good for the contract purchase. Everything goes along with it. I made the payment automatically deducted from my checking account, but I have to also check a lot of things sometimes. Other than that, it’s good.

I'm about to call Endurance at some point to cancel the service. There are a couple of things on our policy that I did not like or at least a couple of things that did not get taken care of when I had brought my car in, so I was like, there's no point in paying money every month and not everything is getting done. The level of professionalism was up there when they were trying to sell me a contract. But when I was trying to get in contact with them or at least find out some about my policy, or at least get in contact with somebody if my car's in the shop, that was a different story. I was on hold for about an hour trying to get somebody on the phone and still have not gotten anyone on the phone while my car was in the shop.

I've gotten warranties before and in terms of calling up and making the down payment, it was pretty simple with Endurance. Typically, you can't get a warranty over a vehicle at 150,000, and both vehicles are at past 150. The fact that Endurance was able to cover the vehicle and that they were able to do more than just the engine and trains was a great thing. The rep was knowledgeable even to the point where he told me I could check a sample coverage on the website which was good. I was able to see what they deemed as electrical. Electrical is really broad but with the warranty, we should have everything. If it wasn't for ConsumerAffairs, I wouldn't have even considered. With so many scams going on, I'm very wary. But the fact that they recommended Endurance is one of the reasons why I took the call. So far, everything is good. Getting the policy in is the only thing I'm waiting on now.

I got sent a notice and was receiving a lot of phone calls about my warranty being up. So, I went online to hear other people's opinions of the different companies and their rating. I signed up with Endurance and it went very well. The only thing is I don't have anything to print out my card or the initial contract. So, all I've been able to do is go back to that email and research it. As far as the application process, they do a really good job with it. They explain it. They even gave me a little time there because at one point, I was confused. I had two different calls at the same time for the same thing. I ended up finding it was a third party, and they're both from the same company. One of the better things about the experience was I wasn't put on hold and someone did pick up. There was no waiting and the person that I talked to about the different contracts explained it perfectly. That' was why I signed up.

Endurance Auto Warranty had the best bang for the buck. They weren't the cheapest and they weren't the most expensive, but they fit in that sweet spot between the price and apparent services that they would provide. We called in about four times before we purchased the contract. The nice thing was that they recorded my number and my name so they always knew who we were and could follow up with it. Apparently, they take pretty good notes because they knew what they had said before.

I feel like Endurance gave me lots and lots of information. They also emailed me over a hard copy of everything that it does and does not cover with the whole contract agreement. I was able to read through that. They were good at getting back to me fairly quickly and answering my questions. The purchase process went really well.

Please read over the terms and conditions. Very carefully. Then read it again with a magnify glass. The company is running a borderline scam. I had it for a month and cancelled ‘cause I knew it wasn’t worth 2 cents. Now they won't leave me alone. Constant junk mail, spam email and robocalls.

I was searching on the internet for the top auto extended warranty companies, and Endurance was in the top three. The purchasing process wasn't hard. A couple of folks over there were rude in the beginning. But then, I found the right person to talk to, and then it became simple. But the thing is you have to get back to them if you want to know what's going on. They don't call back and let you know the status. That's something Endurance needs to work on. For example, I have already finished my one month of the requirement that when you buy an extended warranty, you have to wait for a month, and also, you have to drive your car about 1,000 miles. Nobody has called to tell me that, “Hey, your warranty is now effective. Everything is good to go.” I have to give them a call to confirm.

DO NOT BUY ENDURANCE/Drive Protect! Nearly 2 months and no resolve. Email me if you are unhappy with the service you've received. This horror started January 14, 2021 and as of March 4, 2021 it remains unresolved. My car is still under repair. Beware they will try, and shift blame on the mechanic shop or the customer. They will perform needless forensics on your car and will give you the absolute minimum care. They are RUDE. This includes low level employees to managers. Being helpful is not a priority, The contract is not very customer friendly and you don't understand that until after you purchase. The sales and servicing department are very different and I had never heard of Drive Protect until I needed service.

I considered Endurance at first and I got a guy who was super nice to me until he called me back. He said his name was David. I asked him to let me study the contract and for him to give me a call back. Then, I found out I could get a different warranty which I thought was good and was about $800 cheaper than Endurance. When I told him that, he went crazy. I talked to a different Endurance rep later and he said they don't have a David. Other than that, the reps were awful nice. After looking at the way the Better Business Bureau rated Endurance, I went with their company.

Robert, the sales rep of Endurance was very nice and kind. He explained everything in a perfect way. However, when I called Endurance to ask about something in the policy, the rep was rude. I asked her why on the policy, it says that they all have to be done every 3,500 miles. When I explained that the factory uses a motor oil 0W-20, that is fully synthetic, for 10,000 months, she said no because that kind of oil is extra. I also asked her about when I need to do the maintenance of the car, do a full inspection and air filter change, how much would have that cost. She said, "All that is in the contract. If you need a contract, I can mail it to you." She was not experienced in the customer service field.

I misunderstood when Endurance sold the policy to me that gaskets and seals were included. When I got the contract, I saw that they were not, which kind of surprised me. Also, they told me oil changes were covered but when I got the contract, it's only up to $50, which is only a third of what it cost me for an oil change on my car. But other than that, everything seemed to be pretty forward.

I went online and put in my information, then I was given the different providers that will fit what I need. When I set Endurance up, I wasn't able to read the contract or even the card. So, I just had the rep to email me a copy of the warranty and also a card.

This is a SCAM! ENDURANCE DOES NOT PAY ANY CLAIMS!!! Everything looks great, on paper. The pricing is reasonable. It’s easy to buy & sign up. The Coverage in the Contract is AMAZING! The only problem is ... they WILL NEVER PAY A CLAIM! Everything is great, until you File a Claim. Once you “attempt” to File a Claim, EVERYTHING CHANGES! It becomes a ridiculous circus of absurdity. They give you the runaround. They play “Whack-A-Mole” with which parts are covered and which are not. They give RIDICULOUS EXCUSES as to why your Claim is NOT approved. They keep CHANGING the Reason for Denial. They give HORRENDOUS CUSTOMER SERVICE. And they don’t care because it is their INTENTION to get you to just CANCEL YOUR POLICY!

I'm good with Endurance. Overall, the way it's supposed to be is that I've got pretty much everything from bumper-to-bumper on the truck - except for stuff that's preventive maintenance. They also gave me something with oil changes, one or two per year. Also, the contract is really easy to go through. It's like a book on my computer and I can click side-to-side and it turns the page. I've got everything here, all the way. It's pretty cool. But it would have been nice to have a call back after I went ahead and signed the contract if I read through it and if there were any questions that I had.

It was great with the rep when I was signing up with Endurance. She was wonderful and the application process was easy. I like the contract that they have and I feel that it’s better than CarShield.

I questioned the billing on my contract a few days after receiving a letter from Endurance stating my monthly charge would rise. I had paid the new charge, and the next day noticed I had just also had an automatic withdrawal for the month's premium. I phoned customer service and had a good reception from an agent who referred me to an account manager. I explained my situation, which he understood as a mistake, and in a few minutes of searching and explaining, he told me that the error is in process of being corrected. I can expect my checking account to show a refund of the mistaken premium in about a week. I thanked him and we wished each other a good day. I am pleased with the friendly, helpful manner of both people with whom I spoke.

In terms of interactions with Endurance, everything was fine. It was professional. Also, the guy was friendly.

I talked to an Endurance salesperson and he was very informative. Before I went with them I had Guardian and with them, I didn't have the little card that has the numbers on it that goes in my wallet. I have that card with Endurance. One thing that needs to be done on their membership card and contract though is that they need to tell me what level I am. I'm preferred, which is top of the line but it doesn't say that on my contract and on my card. Other than that, the contract reads pretty well. Endurance pays for an oil change and almost routine-type maintenance.

I haven't gotten any paperwork from them to see what I'm covered. It's been about three weeks. I'm about to call them up and cancel because it shouldn't take that long to get a contract out.

I signed up with Endurance and I got my contract today. I went on the computer and found the $500 rewards thing that they have. I was not impressed. Originally, I told the guys, "I can't use what you're telling me it'll provide. All I can use it for is groceries. Can I use it for that?" The rep said yes. I said, "How would I do that?" He said, "You'll get a card." What I thought he meant was that there would be $250 on the card and that would cover my expense for signing up with them.

The representatives from Endurance seem to be very professional, very good, and nice people. They did pretty well on offering their promotions and personalized payments. Right now, I'm reviewing the contract and I have a couple of questions for the rep, so I have to call back and I'm sure he'll be very helpful.

Endurance caught my eye as far as being affordable and yet still getting done what I needed done in case of an emergency or if I did need repairs, without breaking the bank. The reps were nice and very informative. I wasn't sure if I had received the copy of the contract or not. But they had mailed it to me. Their customer service and the support techs are good with it. My overall experience with Endurance is good and I have no complaints. I haven't had a problem with the representatives or customer service or tech support.

I started out with my older Cadillac that my dad bequeathed to me, and I bought Endurance. We had a few little problems with the car and Endurance was there for us all the time in order to get the vehicle repaired at the dealership. This one that we have now is a 2014 and the warranty is up on it. I bought Endurance again since I've had no problems with them. Everything has worked fine and the $100 deductible is not much. When I go in at the dealership, I go to the service manager and present to him the Endurance contract. He'd say, “Let me make a quick phone call.” He'd come back and say, “Everything's all set. I'll order the part. It'll be in tomorrow afternoon, and we'll put it in.” When the warranty on my truck is up, I’ll probably go with Endurance to get it covered also.

My claim for the alternator was covered by Endurance Auto Warranty. But when there were shop supplies and everything like that put in, I was told that Endurance wouldn't pay for it. So my bill ended up becoming $175 and then Endurance's bill was reduced to $110. I was expecting a deductible, but I wasn't expecting any extra cost on it. Work was going to be done on an alternator and I didn't understand why I had to pay for the shop supplies. Although another service was also performed, I didn't think all the 75 dollars was due to shop supplies. So at the moment, I'm in the same predicament I have been in with my previous extended warranty company. I called Endurance and I was put over to claims. That was where I understood that there was more coverage that I did not have. I thought that I was in the top tier with the coverage. But reading the contract, I saw that there were two levels and I was in the lower level.

I called Endurance and unlike others, they were willing to give me a chance to vet them in terms of speaking to other people, such as mechanic shops, and give me a chance to make a decision, as opposed to telling me that it was a now or never situation. I chose their warranty and when I was making the payment, I was talking to the agent on the phone while I was driving. As soon as I pulled over, I was able to complete the payment without any hassle.

I never got my pamphlet from Endurance Auto Warranty. I would have thought that it would have come in within the first week. They only gave me a month to make a decision if I wanted to cancel but they never gave me the plan and I couldn't even log into my account. They sent me an email with the account information. When I used it, it didn't work. I just call and I pay off the phone or I send in a check. The person that I was talking to taught me how to look it up when I first got it because he said that I wasn't gonna get it within the week. So I was able to look it up that first time but when I purchased something, I'd be expecting to get everything that would come with it. They also said a week so I was expecting a week. But it's now two months. So it was not a good start.

Endurance Auto Warranty wanted my vehicle where others wouldn't. I went with them for their pricing. Their representatives were very knowledgeable and they had answers to all my questions. They’re very patient even with the consumer. They also gave me multiple terms. Overall, it was an easy process.

I called Endurance and told them the make and model of my vehicle. They looked it up. I told them what I was looking for which was if anything goes down, I would have some kind of maintenance insurance that could cover it. They told me that with their plan, I pay $205 upfront to sign up for the program and it's $97 a month. Two things must happen and it must be maxed out. One is it must be 30 days and the mileage on my vehicle should reach over 1,000 miles so that they can show that it's an active vehicle. I asked if the plan covers everything to which I was told yes. I then asked how it works. I was told I take my vehicle in and pay the $100 deductible.

I wanted to hedge my bets against big expensive repair bills. I was buying a used car and the bank was going to sell me a contract at a particular price point. I looked it up and found that there was a better offer (better coverage and lower price) through Endurance. I used to work in the insurance industry and if I sniffed any kind of sketchy, salesy stuff, I wouldn't have bought it. The person I dealt with came across as trustworthy. He explained things easily to me, and I understood what they were offering. He answered all my questions too.

Account manager Nauman ** was very helpful in clarifying a question I had about my contract, concerning the optional coverage I purchased. He sent me an email that confirmed that seals and gaskets (#5 in the contract) are, in fact, covered for me, as long as they are in covered parts.

Everything has been great with Endurance. I was looking online for a warranty. I typed in extended auto warranty, and then one of the first thing that popped up was Endurance, so I called. I just purchased. I didn’t need to make a claim. The rep I dealt with was great. His first name was Derek. He called me. He was really friendly. He told me the ins and out. He gave me a quote with all the details in the contract. I read the details. I liked what I saw. He held the price for the quote for about a couple of weeks. Quote prices change throughout the year and he kept the same quote. He told me and I called him back. He started my contract and everything was fine.

I have a handicapped accessible minivan, after purchasing an agreement with them and followed all recommended maintenance intervals and adhering to all the rules. I noticed an oil leak, maybe it was transmission fluid? Anyways, they say it's not covered because of bed seals. But you must do preventive maintenance. So..why sell my a policy that cost over $3,000.? And not cover needed repairs. They kinda got you in a bind, because after further review of the policy, it states must maintain proper fluid levels and all that. But if I was to "let it go", and major damaged occurs to the engine or transmission, it would not be covered under the warranty terms. GARBAGE! DO NOT BUY THEIR POLICY!!

I Purchased a Warranty in advance of my Mercedes Benz warranty expiring. Paid my premiums on time. After about 8 months, I needed a new Manifold. Took it to the dealer & the claim was denied although it was covered in my contract. It was the biggest string a long she'll game ever. My original warranty covered it & I switched, I've recommended my current Vehicle Warranty Company to hundreds of people looking for a company that backs up its claim!

I like the fact that Endurance does the main ones. They don't subcontract out their warranty. The rep was nice and helpful. He answered all the questions I had.

I told him what I was looking for and he gave me what I needed.

The Endurance reps explained the contract and it was awesome dealing with them. Anything can happen at any time and I want to make sure my vehicle is covered.

Endurance Auto Warranty has more to offer. They are more feasible in terms of paying a certain amount of money and not having to pay monthly for the entire length of the protection. The rep was very professional.

Endurance sold me this warranty with a vehicle that had 153k miles at time of purchase. They sold me on the numerous things the declaration page "claims" they cover, and with a high mileage purchase I thought, sounds great. I purchased the 3 yr/50k mile warranty for $2975. First claim was denied for a timing chain replacement with Endurance stating I had insufficient paperwork for my oil changes. Even though I had the work order from the shop, along with the checks where I paid for the service. Second claim was denied for internally lubricated parts problem in the rear differential. Once again, clearly a stated covered repair according to Endurance warranty.

My husband said that Endurance Auto Warranty was a good deal so I went with it. It was a very easy process for getting coverage. I asked a couple of questions about what the contract would look like and they gave me the information I needed to answer my questions. Everything was pretty straightforward. It took two days for the whole thing because I had to talk it over with my husband the day before I was getting quotes.

I spoke to Endurance a couple times before I did the purchase because I had a series of questions. They were able to send me a sample contract too, and talk about the different offerings they had, which was very helpful because I wanted to see specifically what was covered and not covered. They were able to answer a lot of questions and walked me through that. I looked at some other companies that had comparable coverage, but they were either more expensive, or one looked like wanted to charge me monthly.

Once I got the contract, I read through it. But the rep that I dealt with went through everything that is covered under the warranty. I had a good experience.

I bought a pre-owned BMW and the warranty is up in about five months. This is the first time I've ever purchased a warranty but the parts for these BMWs and all the technology that's in the car is fairly expensive. So, it was worth the $109 a month to get coverage for repairs. When I was doing my research, I went online and I also got a recommendation from the mechanics that worked on my car here in Washington. They gave me the name of a company that only sells through dealers. So, I went online again and looked up best warranties. I looked at the reviews on Endurance and those were good. It was helpful too that they are charged by the month rather than an all upfront contract. I haven't needed to use the warranty yet but the buying experience with Endurance was good and easy.

When my other service contract ran out, I looked at five companies and picked Endurance' coverage for the amount of money. The sales rep was good. Also, my payments are automatic, so it's easy. Call them. On a newer vehicle, having a service contract is important. I've worked in dealerships, so I know how this all works. When your factory warranty runs out, it can get expensive fast when something goes wrong. My car's a ’16. It's still new, yet it's not.

My daughter's air conditioning in her car was not cooling. She didn’t have an extended warranty, so she had to pay out a pretty penny. So I decided to get an extended warranty for my car. I went through all of them and Endurance was the best one with the mileage that I had. The guy that I spoke with was very helpful in explaining things. He said that I had 30 days to look over my policy. Personally, I'd like to speak with the same person. I need a direct line from them. The rep did give me his name but the number that he gave needed an extension. I also thought that it wasn't a third party and I would be dealing directly with Endurance. But once I got the actual contract, it was through a third party.

I got transferred at work and it upped my mileage. The manufacturer's warranty expired too. Those were two things that made me get the warranty and it was good with the rep at Endurance. Everything was easy and they and asked me a bunch of questions. I'm fairly new but I've been able to get a hold of somebody every time I called. Everybody's been nice. I have no complaints early on in the process. The payment was $170, $180 down, then $80 a month. My first payment should be coming out here beginning of December. The only problem I had was the company information was inaccurate. I called back and I had to wait three days for the people in the office to get it. Some of the information is still inaccurate on my contract. My mileage is inaccurate and I told them about it. When I called back in, they said it's fixed in their system but I don't have a copy of where it's fixed when I log onto the website.

I looked at three companies and I went with Endurance because of the pricing, the length of the term and the ratings I’ve seen online. I told the rep my goal was to shop around that day and get a better pricing. She still gave me all the information and I told her I’d give her a call back in a couple of hours after I consolidated all of my information. I did give her a call back and she reached out to the manager at that time to see if I could get a better deal since I’m in the military. He was able to meet those needs so I called back and established the contract. I was explained thoroughly about the $100 deductible, how long it lasts and how early you can use it so I feel like it was very detailed and specific for everything that I needed. I would definitely tell others to consider it being that right now, that was the best plan for my vehicle. I guarantee they would probably be the best plan for their vehicle as well.

My car is new. We signed my son up with an extended warranty and did everything he was supposed to do. When his car had an issue, they screwed him over. So, I cancelled both. After I spoke to Chevy, and theirs was pricey, I went online and looked up some of the top auto warranty companies and Endurance was in a good standing. They took the payment right off the top. That was the easiest process.

I have two cars. The one that I have the Endurance policy for is a 2012 BMW. It has very low mileage, under 60,000 miles because I don't drive it all year round. But it's far out of warranty and I realize it’s starting to get to the point now where something major could go wrong with it possibly. That would be quite an expensive fix for an older car so that's what led me to the warranty. I went online and got the names of the different warranty companies that are available out there. I read reviews from various agencies to see what was the buzz in terms of customer satisfaction, customer service, paying out a claim, value for the cost of the service contract, and so forth.

I have Endurance on my other car, and I decided to get it for this one. Everybody was great except for the fact they haven't sent me the warranty. I asked for an original copy of the contract. And they sent me one on email, which is so small, you can't read it. So, I called and asked for a copy of the original. They said they would mail it, and I have yet to see it. That was two weeks ago. Other than that, it's fine.

I have a GMC Sierra 1500 and my warranty was expiring. I did a search on the internet and the comments on Endurance looked favorable, so that was what I went with. The rep I talked to was good, answered my questions, and was not overly a salesman. The payment terms are very favorable, too. It worked well with Endurance and the service thus far has been good.

My experience with Endurance went pretty smoothly although there was a little bit of confusion on the last day when we went to sign up and do the payment. They wanted to change the terms on me and it was explained to me that the guy that did my claim was new. I explained to them that we were on a recorded line and those numbers were never mentioned. That was a hiccup but I schooled them on that right away.

Endurance covers a whole lot more on my car for the exact same amount I was paying through CarShield. I called CarShield and I canceled them. I haven’t had any issues with Endurance, so far. My windows are power windows and the policy takes care of that, as well as my keys, my keyfob, master cylinder and certain other components that go along with my brakes. I was really pleased with all that it covers. Everything that the rep explained to me that I was going to get is exactly what I got on my contract.

We just purchased a new-to-us used vehicle. It has a bunch of electronics on it. So we wanted a warranty that would cover electronics because the one that the dealership offered did not cover the electronics. So I shopped around and was looking for something. Anything online, especially for a warranty or some kind of insurance, can be shady. I understand that everybody is in business to make money. But when it comes to insurance and warranty, you're making money coming in and you're paying money going out. Obviously, you want to make more coming in than you're paying out. With it being an online type of deal, people could actually set up a big company that just takes money and then fades away, or just deny a bunch of claims to keep the cost down. So I am fairly skeptical.

I’ve always kept a service contract because I'm a single woman. I don't wanna break down and get towed somewhere and can't have my own car repaired. I looked at six companies and I liked the number of things that Endurance covered in the pricing. There was no way though that I could afford the first price that the rep quoted me. But he went and talked to a supervisor and they came up with something that was within my income bracket. When the rep explained the coverage, we talked about what each thing did but not any cons. The protection plan is valuable. One morning I went out and the back window of the vehicle wouldn't come up. I had a service plan on it so I took it to the dealer and they were able to fix it right away. It wasn't a burden money-wise.

They were friendly upfront. However, it was disappointing that I got the letter saying they were gonna take money out of my account but I didn't get the product information on the product I was buying. I was at day 26 of my 30-day intro and I hadn't received the details of the contract so I could review them so I decided to cancel. When I called in to cancel, they talked me into waiting and they would send them to me electronically. I reviewed in the next two days and I saw that it wasn't the product that I wanted so I did cancel the program before my 30 days was up.

Purchased a auto warranty in 2015. After almost 5 years I attempted to make a claim and was denied. I was told that the part was covered but it was too old. My contract coverage was for 180000 miles. My truck is at 152000 miles. So they do not cover parts that are too old even though they fall within the covered time and miles. I would never recommend this company. I am currently seeking a lawyer for fraud.

I bought a car. A friend of mine recommended Endurance as a warranty provider. The experience of signing up with them was easy. I called in and was trying to get a contract, a written thing that I can look at and see what I got in the contract. But I haven’t gotten that yet. The rep said she’s gonna e-mail it to me.

I liked the coverage that Endurance was able to give me for the price. I researched five or six companies and Endurance was the first one that I called. It was the platform which I was gonna base the rest of them on and the other companies couldn't really match them. The reps at Endurance were very informative, very nice and very professional. I had a couple of questions about it because I got a truck. There were different types of coverages and I was asking if I had to pay extra for modifications or not. They were very knowledgeable. They even set me up with auto draft so that way, whenever the next payment for the contract up, it's auto drafted.

I’m planning to keep my car for the next five years or so so I was thinking it’s a smart move to have a warranty in it if it would breakdown down the road. I found good reviews on the net about Endurance so I went with them. Everything was good except the limit of liability. When I read the contract, I saw that the limit of liability should be equal to the market value of the car when you file the claims. It was not clear in the beginning. I did not understand it very well. It was also rough when I was buying the warranty ‘cause I feel like I didn’t get the fair rate in the beginning of it. The premium was a little bit over the average. I would have liked to have gotten lower rates.

I recently purchased a 2015 Audi and I wanted to protect myself since I was not the first owner of this car. Also, it's considered a luxury car, so I wanted to make sure I was covered for anything unexpected. The rep gave me the information and the pricing. I wanted to make sure that the policy of the warranty covered what I was looking to get covered and they were straightforward with answering questions. Endurance is very informative in terms of their warranties, what they offer, and where you'd be covered or not. I have the warranty on auto payment and my credit card gets charged every month. I prefer it that way.

I decided on a service contract so I could have some type of warranty on my vehicle and Endurance did older vehicles. The rep explained the coverage very well, and the experience was good and effective when I got the warranty. It’s very valuable. You need a warranty on your vehicle so you won't be paying outstanding bills and stuff.

I have a 7-year-old vehicle and I’m planning to keep the vehicle for three more years. The manufacturer's warranty is off of it and getting a service contract is the best way to protect the vehicle. Once I went online and I compared Endurance to the other ones that I had on the list, Endurance was the one that stuck out the best for me. Breaking the payment down to two from the first thing, especially these days, was a good thing. Their reps were also perfect. Especially the first one, he explained to me pretty well what is the up and down about the insurance if I have it.

I purchased the Endurance Warranty in May 2020. I spoke to the salesperson and his manager. I was promised that all electronic parts in the 2014 VW Passat are covered under the warranty they sold me. In Nov, 3rd I ran into an issue with my car. I took the car to my local dealership. After a few hours of wait, the dealership identified the problem. The Body Controller Module on my car failed. The service advisor told me with parts and labor I am looking at 1200 plus tax. I told the service advisor I have an Endurance warranty with confidence.

I was told that Endurance was the agent for taking care of claims and that they weren't farming out the risk to the other company. The purchase was like dealing with a car salesman. They weren't pressuring me but it was a little bit too much of sales. Then, I later found out they really didn't understand the product and it created a lot of problems.

My original warranty from my Dodge was for a Moog part. Somehow I missed it. I was supposed to get my powertrain inspected every five years. After 12 years, they said no problems. All of a sudden, it became a problem and they canceled my contract. I picked up Endurance, which was the first company I went to, and called to get their warranty. Their rep was very informative and he told me everything I needed to know. The payment is coming to be 750. So far, so good. But I can't do anything until either I reach 30 days or 1,000 miles. Otherwise, everything seems to be the same. I go in to a dealership and pay $100 if the claim is covered.

The rep I talked to when I was purchasing Endurance was very informative on how the program works. Also, they congratulated me on taking that next step in getting the policy. Having this contract for my vehicle is very valuable.

I've had German high-end cars and I've had warranties on them. The price of service is pretty high. I wanted to make sure I can cover myself. Endurance's rep explained everything to me. He explained how the terms would work. He didn't leave anything out, so it was pretty good. And then, paying for the warranty was straightforward.

I was thinking about getting rid of my car, which I paid off about a couple of months ago, and purchasing a new one. I started looking at the economy and I was looking at all the election stuff and I said that I’m going to keep my car. And if I was gonna keep it, I needed to get an extended warranty for it. I let the last one go and it was over with about six months ago because I didn't wanna renew that one because I was gonna get rid of the car.

Endurance provided the best service compared with other competitors so I chose their service. Everything’s fine with them. I called their representative last week. I changed the initial terms and the representative changed the terms in the webpage. But when I clicked on the contract, the terms have not been changed. I was told I'm gonna receive an email but I didn't receive that email yet. Also, I was told they were going to give me some shopping voucher but I found that it is something like a kind of discount. It's not something that I can buy directly from the market. It was a little confusing.

I had a warranty that was expiring so I needed to get another one. I looked at three companies and I liked the length of the contract and the competitive price that Endurance offered. In their contract, it's five years. But you pay monthly so you can stop it at any time you want to. The other thing is that after two years, it's paid for so that for the final two years of your contract, you're not paying anything. I liked that I was virtually paying for a five-year contract in two years. Payments for purchasing was easy. They ask for so much down then it's just every month. I did the auto payment. The service rep was great. My sign-up experience went very well. I took five years and 50,000 miles, which is all I need on the vehicle I have.

Endurance ultimately is a scam. When they sell you the contract, they don't tell you anything about the "fine print"! Any claim you file is can be denied because of "wear & tear" which happens to all cars. That's why we purchase warranties. To protect us from those things. Yet they denied my transmission claim because it malfunctioned, at no fault of my own, but they deemed it to be wear & tear. Even though they said the transmission is a covered expense! Don't waste your money dealing with this horrible company!

My car is old. I googled what the best auto warranty providers were and I read reviews. There were four that I researched on and based on customer reviews, I went with Endurance. Their reps explained things fine. There was not much to explain. The thing, however, is I still haven't gotten my policy even though I called and requested it. I called back and they said they were gonna email it to me now. It didn't come still. I just wanna see it all written down on paper because for one, that was what they told me and another thing is to actually have the contract. I still have to keep calling and asking where my policy is. It was easy to have the phone conversation and to make my payment. I just gave them my credit card number. But to actually see the policy doesn't seem to be easy. Also, I got a letter saying that I can sign up online. When I tried, it said that my password was incorrect.

Since the beginning of the year, I have been receiving all kinds of mail with all different kinds of offers. After going through all of them and checking them out online, I found that the Better Business Bureau recommended Endurance. They were clean. Some of the other ones did not have that. I gave Endurance a phone call, and the rep I spoke with knows a lot. Everything went fine but then I received a phone call from a person from another company who convinced me to go with them. When I called to cancel Endurance, I talked to Anissa and she said that I have a really good deal with them and that she could do my payment at $103 a month. I would pay for October and they would pay for November. I thought that was better than the other deal. I haven't received a copy of the contract though.