Endurance Auto Warranty Reviews

The sign-up process was simple. The guy who initially signed me up was really cool and really explained the whole process, and so far, I haven't had any issues. I had to push it back a couple of payments because I had surgery a couple of months prior. I couldn't pay it the very next month, then I couldn't pay it the following month because I was still trying to catch up from being off from surgery. Endurance worked with me and that means a lot to me. They're not cut-and-dried.

I'm still in the probationary period, but I've already told people about Endurance, especially here. We live in Fayetteville, Arkansas and here, there are no transit options to get around. So if someone doesn't have a car, they're stuck or they will be ridesharing or asking people to take them places. It's very expensive. Everybody who lives here knows they're screwed if they don't have a second car, and sometimes, even if they have a second car, they're still screwed because they have kids. They gotta go to the west, then they have to work at the east. People need two cars to be able to achieve both.

I don't like to depend on people, and Endurance takes that off the table. I'm all about eliminating problems and I would tell people to get Endurance with the rental car option because it eliminates two problems. They're not going broke to fix anything, and they're getting a rental car until the car is fixed, so they don't have to depend on anybody to do anything for them. I don't see a downside to it, and if Endurance targeted places that don't have transit options, that would boost them up.

I heard all the scare tactics about, "It ain't no good. They won't pay." I thought, "That's gonna cost a lot of money." And I'm on a retired income. I said, "I've got an extended warranty." The mechanic said, "Well, you shouldn't have no problem because this involves the running gear of the car and the car will not run unless you get this fixed because the belts are all hooked to this compressor." I called Endurance and the gentleman there that I spoke with was very helpful. He paid attention to everything I said. He explained it to me. He said I would have to pay the $100 deductible and I would have to pay the Freon, which was 150. He said any shop towels or things like that that they would use on the car, I would have to pay for that.

It ended up costing me a few dollars less than 300. I paid my 300, Endurance took care of the rest of it. There were no questions asked. All he did was look it up and said, "Yes, ma'am, you're covered." I thought, "What? Does that mean it's gonna pay for it?" He said, "Yes ma'am." Endrurance's part of it was 700 and it took care of it.

I was sold and I've been telling everybody, "I don't know about these other warranties, but I know how Endurance works, and it does work because I'm a living proof of it." My car would have been parked if I had to come up with that. It was a little less than $1000. If you're thinking about getting an extended warranty, try Endurance because you can't go wrong with them. As long as it's a covered thing in your policy, they take care of it. They would fo it with no problem.

I called my mechanic back four days later, and asked, "Brian, have you heard anything from the warranty thing?" He said, "Yeah, we got our money. It's taken care of." When I told him the other day I had to take my car in for its regular oil change and the rotation of the tires, and I said, "I've got my warranty starting back on October the 1st. Does that mean I'll have to go somewhere else or you're gonna take care of me again?" He said, "We'll take care of you. Just don't tell nobody because we can't do all warranties because they don't pay like yours did."

I had insurance through another company before that wanted me to pay all this extra for the rental car, in which on a car insurance policy, you only get a rental car if the car was wrecked, and not if you have mechanical failure. So that was a big point for me when the Endurance rep told me, "If the car breaks down and they're gonna have it for a few days or you've gotta have something fixed on it, we'll cover a rental car." He also added that, "If you are driving out of state and the car breaks down, we'll pay for a hotel." I go out of state a lot. I've got family that lives in Oklahoma and Texas and my kids and I take road trips constantly so that's peace of mind that I wouldn't have gotten out of just my car policy.

I've run into some personal issues so I called Endurance. I happened to have gotten a manager when I called in, and he said, "Let's do this. You have till the 1st, if you absolutely can't keep it. But in order to make sure that you're okay, because at that point, you're gonna be at your 30 days, your 1,000 mile mark. And if you cancel it now, what if you can pay it and you cancel it now? You've gotta start over again." He also said that, "So if something comes up and you absolutely cannot have that money come out of your bank account, let me know on August 1st. It won't come out on the 2nd. But to make sure that you're okay and to make sure that you don't have any other things on your plate, because it seems pretty full, if you're able to keep it, we will waive your September. And we'll defer it till the end so that you have that cushion and you're not also having to worry about something going wrong with your car." It was awesome.

Several things happened to my car that Endurance would have paid for if I had have realized they were as good as they were. But I didn't collect the insurance because I didn't realize that they would pay for electrical and all of this stuff. When I had trouble with my transmission and we had to replace the transmission. I called Endurance to see if they would pay anything on it, and they did.

My air conditioner went out. I took my car to three different places and they kept telling me there was nothing wrong with it because it would cool sometimes and then sometimes it wouldn't. They would stand outside the car and roll the window down and stick their hand in there, and if it was cool, when they felt the air coming out of the vent, they wouldn't do anything. So, I put it in Nissan. They checked it out, charged me for checking it out, and said it was okay. I took it to Modern Chevrolet and they checked it out and said it was okay.

I asked a guy at one of these Quick Lube places that changes your oil if they know a good air conditioner place and the guy said, “Take it down to Parrish Tire.” So, I took it down there and they had a real mechanic down there, not one that looks at a computer. He said, “You're gonna have to replace all this stuff.” So I called Endurance and I didn't think they would pay anything on it, but I tried anyway. The rep said, “Yes. We'll come out and check it." That was why I renewed my policy with them because they did me right twice.

I wish somebody would recognize Connor. He was a sweetheart and was very direct with me. He found it not strange I knew what to ask. I'm a woman, and I know what to ask. It was the way he approached. He was my deciding factor because not once did he tell me anything the other ones would tell me. I had to take it that day. I have his direct phone number. If I needed him, I would pick up the phone and call him. He sounds like a nice man. And his intention is to help me and to give me the information. He didn't pressure me. I told him before I started my quote that I would get a quote and I had to talk to my husband because I do nothing without him. I told him I’d call him tomorrow. He said, “Okay.” My husband got online with Endurance that night to look at there. I had all the notes. Exactly what Connor told me was on the program. And he gave me the highest program.

I even called. He wasn't in the office. He texted me, “I'm not quite at my office yet. Give me a few.” I said, “Okay. I'll call you.” And he said, “For sure.” And that was it. I did and I took it. Connor did it word for word. He explained everything I had to ask. I asked about the 30-day waiting period because I already knew. He took my payment. I'm getting ready to make my first payment on the 15th. I made my 30 days on the 9th. I am on automatic withdrawal. He wanted to do it that day. I told him I live on a budget. He let me pick my day it was due. The car is a 2016 with only 25,000 miles on it. So, now, I have a rental car. If anything happens, my little car is covered.

They will not pay for anything because they say "It's not covered due to normal wear and tear". Look at your policy and it will say Normal wear and tear is not covered. What causes Wear and Tear? DRIVING YOUR CAR IS NORMAL WEAR AND TEAR. Everything that breaks is due to normal wear and tear. If you don't use your car then it will never break, so as long as the car sits in the driveway not driven they will cover any repairs. DOES THAT MAKE ANY SENSE AT ALL!

My differential and driveshaft was making a grinding noise, found metal bits inside the differential. Endurance wanted the differential taken apart (antoher $1400 labor) or they would not cover the repair. So I had no choice but to authorize disassemble of the differential. Endurance examined inside and said "it's not covered due to normal wear and tear". So now I'm stuck not only paying to replace it but an extra $1400 on top of that for the labor to disassemble the bad one. Supercharger bearing also is going out and Endurance said "not covered, normal wear and tear". It's a sealed one-piece unit.

Don't waste your money on Endurance, they tell you everything is covered when you're ready to buy a policy and afterwards.... It's not covered, normal wear and tear. Isn't driving everyday normal wear and tear, so they don't have to pay for anything according to their policy. I'm now stuck paying over $19,000 in repairs cost AND paying for Endurance Warranty policy. What a rip-off.

This is some shady business practice in my book and they still want us to continue to pay for our warranty even with the alternator issues I'm seriously considering getting my warranty somewhere else especially if I have to come out of my pocket to replace my own alternator I won't need endurance any longer. I've even reported them to the Better Business folks. Looks like I'm going to do it again so think twice before signing on with endurance. Shop around because these folks do have shady business practice. 💯💯💯

My program will activate after the 18th of last month. The coverage terms depend on mileage or a specific time frame, whichever comes first.

I would recommend Endurance to friends and family. In fact, I've already told my nephew to consider signing up with them once he gets his vehicle. What stood out to me about Endurance was the affordable price of their coverage, which was within my budget and not outrageous.

I have had to make a couple of claims with Endurance. Typically, the process involves dropping off the vehicle, and within 7 to 10 days, it gets fixed. They assess the issue, submit paperwork for approval, and once it's green-lit, the repairs are completed. This feels standard for warranty services, but it has worked well for me.

I'm satisfied with Endurance because I've dealt with other extended warranties that were not nearly as reliable. They’ve consistently met my needs, particularly with past service on my Dodge, where their coverage helped handle necessary repairs seamlessly. So far, I only had to take that vehicle in for service a few times, but each experience turned out positively.

I intend to continue using Endurance for my other vehicles, like my 2014 and 2016 models, and I’m hopeful those interactions will be just as smooth.