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Endurance Warranty Reviews

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About Endurance Warranty

Endurance delivers customizable auto protection plans to drivers nationwide. Overall, customers have mixed experiences with Endurance. Some have praised the customer service and smooth sign-up process, while others have faced challenges with denied claims and lack of coverage for unexpected issues.

Pros
  • Unlimited, customizable plans
  • 24/7 roadside assistance
  • Free year of Elite Benefits
  • Choose any certified mechanic or repair shop
Cons
  • Limited rental car reimbursements
  • No corrosion coverage
  • Some claims denied

Featured Reviews

Laurinburg, NC
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“The whole sign-up process was straightforward and went smoothly thanks to a professional and knowledgeable representative I dealt with over the phone. …Having an extended warrant...

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Rochester, NY
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“The sales representative provided excellent service and the coverage offered was priced better than I expected, matching what I was searching for. …Overall, I'm quite pleased wit...

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Endurance coverage

Endurance offers six tiers of protection, with the option to customize any plan to suit your vehicle and budget. Whenever you’re shopping for extended warranties or vehicle service contracts, it’s important to understand the terms and conditions so that you know exactly what you're getting.

We’ve broken down some contract details to give you an idea of covered parts and exclusions in each plan.

Endurance auto protection plans

In addition to Secure Plus, Superior and Supreme, Endurance has three additional plans — Secure, Advantage and Select Premier — that can be customized to varying levels. Here’s a quick summary of each:

  • Secure is a powertrain-only plan, which protects the most important parts that make your car run, like the engine, transmission and drivetrain.
  • Secure Plus is a step up in coverage that protects additional components, like your steering system and certain electrical systems.
  • Select Premier offers similar coverage to Secure Plus for high-mileage vehicles (more than 150,000 miles).
  • Superior includes an additional range of components, adding on protection for air conditioning, fuel systems and suspension parts.
  • Supreme is Endurance’s comprehensive coverage plan that provides exclusionary coverage, similar to a manufacturer’s warranty that comes with a new car.
  • Advantage offers comprehensive-level coverage plus up to $3,500 in annual maintenance costs for things like oil changes.

Endurance benefits

Each Endurance plan comes with standard benefits, including 24/7 roadside assistance, rental car reimbursement and trip interruption reimbursement. All plans include a free year of Elite Benefits after a $29 activation fee.

These added protections include:

  • Windshield repair covers up to $500 if your windshield is chipped or cracked due to road hazards.
  • Collision discounts offer up to $500 per covered collision, up to two incidents per year.
  • Key fob replacement has a $500 limit on key or key fob repairs or replacements. 
  • Tire repair or replacement covers up to four tires per year due to road hazards, with repair costs covered up to $150 per incident or $600 total. 

Endurance protection plan costs

The cost is estimated to be between $1,200 and $1,920 per year for a basic Endurance vehicle protection plan. On the high end, Roger in Texas told us his Endurance plan cost $4,500, and Rodney in Louisiana told us his plan was $4,900.

Considering average extended warranty costs range between $600 and $1,000 per year, Endurance plans aren’t the lowest-priced option. Final pricing depends on whether you choose a financing plan or pay for the contract in full.

There have been a handful of complaints about price increases that confused some plan holders. Roberto in Texas wrote in a recent review: “Despite not having filed a claim in 10 years, my premium with Ford kept escalating — $80, $90, $100, up to $145, which I found unreasonable.” Carl in Arizona “received a letter about a price increase …” but was unclear which of their three insured vehicles were affected, saying, “There was nothing in the letter about which vehicle.”

Despite the complaints, most Endurance customers reported high satisfaction with pricing and billing. Kirk from Oklahoma said that the company’s pricing stood out compared to other competitors: “I liked Endurance Warranty's competitive pricing and favorable terms, especially their lower copayments and deductibles compared to other companies.”

How much does an Endurance plan cost a month?

If you pay monthly for a basic plan, Endurance protection plans cost anywhere from $99 to $160 a month. For instance, Bob in Nevada pays $102 per month for Select Premier coverage on his 2017 Nissan Rogue. On the higher end, Thomas in Indiana pays $225 per month for coverage on his BMW.

There are many factors that can affect the cost of your plan, including your vehicle’s make, model, year, mileage, and whether you finance your contract. The most accurate way to determine cost is to request a free quote by providing your contact details and basic vehicle information. You can get a free quote by phone, complete a quick form online or view your price instantly through the Endurance online store.

Endurance payment options

Endurance offers flexible payment plans and term lengths when you finance your coverage. There are also seasonal promotions and limited-time offers that may lower your costs.

One area where Endurance stands out is its 36-month, interest-free payment schedule. Endurance also offers a 30-day money-back guarantee period if you decide you don’t want the protection after all.

How do you file a claim with Endurance?

First, stop driving when you notice a problem. Then, use the Endurance mobile app or call the roadside assistance provider listed in your contract. For the best chances of getting your claim approved by Endurance, take these steps:

  1. Take your car to a licensed repair facility. It can be your mechanic, a dealership or one from Endurance’s RepairPal network. Show your Endurance vehicle service contract or contract number to the service manager.
  2. Get the repair approved first. Have the service manager obtain authorization from Endurance before any repairs.
  3. Authorize any teardowns or inspections. Endurance might request an inspection or a teardown to see what’s wrong. If the issue isn’t covered, you may need to pay for the diagnosis.
  4. Pay any applicable deductible. Go over what’s covered with the shop. You’ll need to pay any deductible directly, which is anywhere from $0 to $200.
  5. Keep all documentation throughout the repair process. The mechanic should bill Endurance directly. Make sure all repair paperwork is sent to Endurance within 30 days.

Endurance pays claims directly to the repair shop, so you don’t have to pay anything out of pocket other than your deductible. Payouts are limited to the vehicle’s trade-in value, though. As a result, maximum payouts differ for each contract.

Endurance FAQ

Are Endurance plans transferable?

Endurance vehicle protection plans are typically transferable within 30 days of the vehicle's sale and require a $50 transfer fee. Ask a representative to see if your car is eligible for a transfer.

Do dealerships accept Endurance?

Yes, many dealerships throughout the country accept Endurance automotive protection plans. Its auto warranties are honored at any ASE-certified repair facilities across the country.

» MORE: Where can you use an extended auto warranty?

Does Endurance have a waiting period?

Yes. Once you buy a plan, the coverage begins after 30 days and 1,000 miles.

Can you cancel an Endurance plan?

Endurance has an unconditional 30-day, money-back guarantee. If you decide the coverage isn't what you're looking for, the cancellation process is simple. Call the customer service number, and if you haven't used your plan in the first 30 days, Endurance will refund your money.

Are Endurance prices negotiable?

Yes, negotiating prices is a fairly standard industry practice. It’s helpful to have lower quotes from a few other extended warranty companies at hand when asking an agent to lower your price.

» MORE: How to choose an extended warranty provider

Does Endurance require a vehicle inspection?

No, Endurance doesn’t require a vehicle inspection before offering coverage. However, you must properly maintain your car to keep your contract valid.

» RELATED: How does an extended car warranty work?

Is an Endurance protection plan worth it?

Endurance offers some solid benefits: It covers vehicles up to 20 years old, provides a nationwide network of certified auto repair shops and can protect you from surprise mechanical breakdown costs. Many positive customer reviews praise how easy it is to sign up, and they like having the peace of mind. But the real test comes when you need repairs.

Customers frequently report that actual coverage or the claims process didn’t match their expectations. For instance, an Endurance reviewer in Illinois told us: “I paid thousands of dollars into my Endurance Warranty, including a transferred plan worth around $3,500 and nearly $3,000 more on the current one. When it came time to use the warranty, the coverage and service were nothing like what was promised. Getting answers has been a nightmare, and the amount they claim I paid is completely inaccurate.”

That doesn’t mean Endurance is a scam. These types of complaints are common with almost all auto protection and extended car warranty providers. Endurance can still make sense if you have an older vehicle and want backup for major repairs. Just be sure to understand exactly what is (and isn’t!) covered before you buy.

» MORE: Are extended car warranties worth it?

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Endurance Warranty Reviews

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    How do I know I can trust these reviews about Endurance Auto Warranty?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceInstallation & SetupClaims HandlingCoverageTechPricePunctuality & SpeedStaffBilling

    Reviewed Sept. 27, 2025

    I was already a member with Endurance Auto Warranty when I had my 2019 Altima. Transitioning to my new 2024 Nissan Rogue, I wanted to continue that peace of mind. I’ve worked with Endurance a few times for claims on my Altima, and they were prompt and efficient. Once, I had an issue with the front end; the dealership fixed it, Endurance handled the payment swiftly, and all I paid was a $100 deductible. I got my car back the same day, which was fantastic.

    Since I already had experience with Endurance, I wanted to continue coverage beyond the factory warranty for my new car, for extra security. Each time I needed assistance, Endurance made it easy by handling things directly with the dealership, and I've recommended them to my family for this reason. That's the key – knowing if something unexpected happens, there’s financial support without a huge out-of-pocket expense immediately.

    In another instance, Endurance even contributed to a new battery for my car. This reinforced my appreciation, as it was only my second time needing their help, yet they came through seamlessly. The representative I dealt with when setting up the warranty for the Nissan Rogue was knowledgeable and understood my situation. This level of service supports why I keep returning to them.

    For those considering Endurance, the financial element is also worthwhile. In my view, you can’t get a better value – the costs are reasonable compared to similar alternatives. I’ve set up the Endurance app on my mobile to keep everything streamlined, just in case I need to reach out or review my coverage further. Endurance deserves high marks all around, and yes, I'd recommend it to anybody looking for car warranties.

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    Endurance Warranty
    Response from Endurance Warranty

    Hi Darryl! Thank you for sharing such a positive review! We're thrilled to hear that your transition with Endurance from your 2019 Altima to your new 2024 Nissan Rogue has been outstanding. It's great to know that our service team could provide you the peace of mind you deserve when dealing with claims and that set up with your new protection plan was smooth. We strive to make your experience seamless and accommodating, partnering with dealerships to ensure robust customer support without overwhelming out-of-pocket expenses.

    We truly appreciate your endorsement and your recommendations to your family. Our aim is to continue delivering hassle-free coverage that you find valuable and reliable. The benefit you've recounted about covering assistance with a new battery confirms the extras which make Endurance stand strong. Thank you again for being a valued traveler with us. We're here to support all your protection needs whenever you reach out via our customer portal/app or otherwise.

    - The Endurance Team

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      Verified purchase
      Customer ServiceCoverage

      Reviewed Aug. 20, 2025

      When I first decided to look into warranty options for my vehicles, I was impressed by the top-tier feedback for Endurance. Initially, I opted for a warranty when I bought my truck, but as it ran out, and with my wife’s car being without coverage, I realized it was time to explore my choices again.

      Endurance stood out during my research, consistently ranking high and catching my interest for offering comprehensive protection plans. When I reached out to them, the sign-up process was straightforward and user-friendly. The representatives readily addressed my queries, and at one point, I was curious if they recommended specific service centers for repairs. Although any mechanic is an option, I like having guidance on preferred providers.

      The conditions of the warranty were explained as starting after either 1,000 miles or 30 days, whichever came first. I believe it offers extensive protection, similar to a "gold plan," which is precisely what I was looking for. This plan offers sufficient coverage and peace of mind, especially as we plan to keep our vehicles longer due to the escalating costs of new ones.

      If I had to rate my experience with the sign-up process, I’d confidently give it a 5. It was hassle-free and managed in such a way that you don't feel overwhelmed. Unlike other companies, like CarShield, who seemed to send emails relentlessly despite me never showing interest, Endurance respects customer space.

      All in all, choosing Endurance Auto Warranty for my vehicles seemed like a sensible decision, and I would recommend them based on my experience.

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      Endurance Warranty
      Response from Endurance Warranty

      Hi Randall! Thank you for sharing your positive experience with Endurance. We're happy to hear that you found researching and choosing our comprehensive plans rewarding. It's crucial to us that the sign-up process is seamless and user-centric, and we're pleased that our team efficiently answered your queries, particularly about service center options.

      Knowing about your satisfaction with our protection plans and the reassurance they bring means a lot to us—it affirms our aim of providing expansive coverage options like the "gold plan." We're also happy you appreciated our considerate approach to customer space compared to others.

      Your kind words and recommendation tremendously underline the service quality and commitment we pursue. Please feel free to reach out anytime as your protection helps you safeguard your vehicles. Welcome to the Endurance family!

      - The Endurance Team

      Verified purchase
      Customer ServiceClaims HandlingCoverageTechSales & Marketing

      Reviewed June 24, 2025

      Updated on 08/06/2025: Endurance warranty is a scam. It is ridiculous that they came up with some reason to deny my claim... It doesn't make any sense because the DMV put the wrong information in. Everything else added up so I will never deal with endurance warranty again.

      Original Review: I bought my daughter her first car and she's turning 16 soon, and my main concern is ensuring she's covered in any event since she sometimes drives alone. When I'm not instantly available, having a warranty gives me peace of mind knowing she can handle emergencies like a flat tire without additional stress.

      Initially, I'd heard about Endurance through ads, and a timely call convinced me to inquire further. The signup process was straightforward, with their representative making a compelling case about the benefits and costs involved. It wasn't too heavy on the budget, and the coverage offers a variety of solutions for potential issues, which adds immense value.

      The car we got is well-maintained, though not brand new. This makes the warranty even more valuable since used cars can bring unexpected problems. It's about knowing my daughter won't have to worry if the engine acts up or if other expensive repairs crop up.

      Interestingly, I shared my positive experience with a friend who is in a similar situation with her son. She plans on taking a similar path upon getting her new car. I've noticed the dealership warranties don't match the comprehensive and cost-effective coverage offered by Endurance, and staying away from narrow dealership guarantees makes better sense.

      Knowing that responses may vary, I was impressed when I called to ask a few more things regarding additional deals, which unfortunately were no longer available. Yet, the customer service suggested ways to match the previous offers closer to what I'd shared with my friend, bearing testament to their customer care quality.

      For newcomers considering warranties, peace of mind is priceless. It saves one from the unexpected sharp expenses of hefty repairs. If you get it but don't use it, it's fine. But if you end up needing and using it, you'll be glad you got it. I hope my personal experiences encourage others to consider the assurance a good warranty can deliver.

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      Endurance Warranty
      Response from Endurance Warranty

      Thank you so much for sharing your positive experience with us, Hugh! We are thrilled to hear that you feel at ease knowing your daughter has peace of mind when she's driving on her own. We're also glad that our customer service was able to assist you with finding the right plan that meets your needs and budget. Don’t hesitate to reach out if you have any questions in the future. We are always here to help!

      - The Endurance Team

      Verified purchase
      CoveragePrice

      Reviewed Dec. 12, 2024

      I saw the advertisement on the television and I decided on an extended warranty due to the age of the vehicle. I was happy with the coverage that the rep from Endurance told me. I received a notice today that my contract is ready. It’s online and I haven't had an opportunity to review it. You’re always questioning things when they ask for money about a contract. You can't itemize what's covered and what's not. It wasn't clear and it's still not super clear. There were a lot of questions that were answered as far as some coverage, but it's always the nickel-dime areas.

      If an engine goes out, a lot of companies will say okay. But that's not due to a particular use or a particular way of the engine failing. It's because of maybe not so much neglect on your part like if something breaks. Just like I asked about heating and the rep said it’s not covered. I need to look at this contract closely because if the heater coil goes out and I'm not receiving heat, it’s not covered. And that's not a very inexpensive item.

      The rep didn’t go over the top with explanations. She defined my questions as close as she could. If I ask a question, then she would respond to it. I would have liked to hear voluntarily what was not covered. She gave me a list of a lot of things that were covered but I never heard exactly what was not covered. I understand, even at my age and in my vehicle, that normal wear and tear is not covered. If a tire blows, that has nothing to do with it. But belts and hoses and things of that nature are considered normal wear and tear. So, I don't expect that to be covered. She said my vehicle was covered from the day of signing up, but I had 30 days to cancel the program if I didn’t like it.

      I've got a 48-month contract. They're billing me up for 36 months and once that's paid, I get 12 months where I don't have to pay anything and I’ll still have the coverage. I have a $100 deductible, which at the age of my vehicle, is normal. That was not a problem for me. People should read their contracts and pay attention to what they're getting. Ask the questions and don't take anything for granted. Contracts are binding and they need to be reviewed on your behalf very closely. Pay attention to your vehicle and what your vehicle needs may be.

      Thanks for your vote!
      Verified purchase
      Customer ServiceCoverageTech

      Reviewed Nov. 22, 2024

      I had some smoke come out of the back of my exhaust. So I contacted Endurance and they told me I could take my car anywhere, and then they would cover it because I was already past my 30-day waiting period. I asked them, "Okay, can I take it to an actual dealership?" They said, "Yeah, sure." So I took it to the dealership and they told me that I needed a whole new engine and Endurance didn't want to cover any of it. I ended up having to pay over $200 out-of-pocket for them to assess it when Endurance told me they would cover it.

      I took my car to another shop because it ran smoothly. So I knew there was nothing wrong with the engine. It was not making any noise. It just had that smoke, and then it had a slower start when I mashed my little start button than it usually did. The other shop said, "No, there's absolutely nothing wrong with your engine. There's a code coming up about the timing." He said it could be the timing chain or a timing solenoid. I happened to be in Gadsden, Alabama at the time because my mother was in the hospital. So I was there for two weeks. But luckily, I work from home so I was able to bring my equipment with me. Now I'm back home and I've got my car at another shop right now. He's gonna be looking at it and let me know what they say. But I don't know if Endurance is gonna cover it or not.

      When the first shop lied and said it was my whole engine, they were just wanting to make money off of me. Endurance wasn't gonna cover it. There's a guy here in town that I use any time I've ever had issues over the years. So, I'm getting a third opinion from him and then find out exactly what's going on because I trust him. The girl that I spoke with on the phone from Endurance was extremely friendly and she did explain everything. So I was happy about that. I did get really good customer service. But I was frustrated, and I don't know what the process is gonna be yet. Once I get my guy's final say-so, then I plan on contacting Endurance.

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      Customer Service

      Reviewed Nov. 1, 2025

      We got Endurance about 2 months ago because my car warranty expired. I took my car to a shop that accepted Endurance. The shop kept my car for about a week and then told me it was ready for pickup. I got there and they told me they had to do a test drive for the warranty to pay. We got back and called the warranty company Endurance to finalize the payment and they just denied everything and I was stuck with a $500 bill. They said that reprogramming was maintenance. So I’m stuck paying for a warranty with no benefits so my advice is avoid this company.

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      Endurance Warranty
      Response from Endurance Warranty

      Hi Joe. We appreciate you taking the time to share your experience regarding your recent interaction with Endurance. It's genuinely concerning to hear about the challenges you've encountered with the coverage of your claim. We aim for our protection plans to clearly specify coverage details and ensure transparent communication throughout the repair process.

      Understanding what transpired is important for us. To further investigate and help resolve this issue, we kindly urge you to reach out directly to our team via feedback@endurancedirect.com. They are dedicated to working closely with you to comprehensively understand this situation and hopefully arrange for a satisfactory resolution given all details.

      Your feedback is invaluable as it guides ongoing improvements which aid in serving clients effectively. Thank you once again for giving us the opportunity to turn things around and regain your confidence.

      -The Endurance Team

      Reviewed Nov. 1, 2025

      The company has a clause entitled "limited liability". This means they assess the "value" of your automobile and will not pay for repairs beyond the value. Also, if you need a rental, this is included in this amount. The value does not include the condition of your automobile or any additional items on your car. I paid $2000+ to have my automobile repaired; ENDURANCE paid the repair facility $345.

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      Endurance Warranty
      Response from Endurance Warranty

      Hi Lona. Thank you for bringing this to our attention. We greatly appreciate the opportunity to address your experience regarding the payment for your vehicle repairs and the assessed value issue you've mentioned.

      We apologize for any confusion caused by the limitations within your contract regarding liability and the associated additional expenses. Our aim is always to be as transparent as possible with our customers so they fully understand all elements before they need to use their coverage.

      Please allow us to review your specific situation further. Please reach out to us directly at feedback@endurancedirect.com with your account details, and we promise to take a closer look at what can improve this experience. Ultimately, we strive for services aligning with your peace of mind and are eager to regain your trust.

      -The Endurance Team

      Resolution In Progress
      Coverage

      Reviewed Nov. 1, 2025

      Endurance is my peace of mind. They cover everything. I never have to worry if something breaks. They pay for it not me. Great policy, great company, great people work there. So glad I have my Endurance coverage. Awwww.

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      Endurance Warranty
      Response from Endurance Warranty

      Hi Sherry! Thank you so much for your joyful review! We're thrilled to be your choice in vehicle protection, giving you peace of mind with our coverage. We're always here and ready to help whenever you need us.

      - The Endurance Team

      Profile pic of the author.
      Claims HandlingCoverage

      Reviewed Oct. 31, 2025

      I had a so called bumper to bumper warranty with Endurance and the 1st time I filed a claim it was denied 😡😡😡, To me a bumper to bumper warranty should cover everything, So I highly recommend that you don't waste your time and money on these scammers 😡

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Hi Darwin. We're truly sorry to hear about the frustration you've encountered with your coverage. It sounds like the circumstances surrounding your claim denial have been understandably upsetting, given the expectations of a 'bumper to bumper' coverage.

      We want to correct these lapses and are here to help clear up any confusion over your contract's coverage details with diligence and prioritization. Please allow us the opportunity to assist you further by reaching out to us directly via feedback@endurancedirect.com so we can investigate your individual situation thoroughly.

      -The Endurance Team

      Reviewed Oct. 31, 2025

      The representative was extremely nice and very knowledgeable. I was going to cancel my policy and she got me to understand that was not a good move. Thanks for that she went over my contract and told me about benefits I didn't know I had.

      Thanks for your vote!
      Endurance Warranty
      Response from Endurance Warranty

      Hi Paul! Thank you so much for your kind words. We're thrilled to hear about your positive experience with our representative. We're always eager to assist and ensure you have a full understanding of your plan benefits. If you have any more questions or need further assistance, please don't hesitate to get in touch. We appreciate your trust in us.

      - The Endurance Team

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      Endurance Warranty Company Information

      Social media:
      Company Name:
      Endurance Auto Warranty
      Address:
      400 Skokie Blvd.
      City:
      Northbrook
      State/Province:
      IL
      Postal Code:
      60062
      Country:
      United States
      Website:
      www.endurancewarranty.com

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