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About CARCHEX
CARCHEX helps you purchase and maintain your car by offering various vehicle products, including extended auto warranties. Rather than offering its own plans, CARCHEX works with multiple third-party warranty providers. These vehicle service contracts cover repairs due to mechanical failures or malfunctions but not collisions. Plans also come with additional benefits like roadside assistance and towing.
- Available in California
- Partners with charities
- Accepts high-mileage cars
- Lower-cost plans available
- Doesn't cover exotic vehicles
- Some contracts aren't renewable
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CARCHEX extended warranty plans
CARCHEX offers five coverage levels that span 16 different warranty plans from different providers.
Plan name | Type of coverage | Term lengths | Ideal for |
---|---|---|---|
Titanium Coverage | Bumper-to-bumper | 7 – 10 years | Comprehensive coverage |
Platinum Coverage | Stated-component | 5 – 10 years | Short-term coverage |
Powertrain Plus Coverage | Comprehensive | 5 – 10 years | Vehicles with over 60,000 miles |
Powertrain Coverage | Essential | 5 – 10 years | Basic coverage |
Extra Care Coverage | Major systems | 5 – 6 years | Affordability |
Every CARCHEX warranty is, at a minimum, a powertrain warranty. This means that your vehicle’s transmission, drive axle(s) and engine are covered along with the other components that send power to the wheels.
CARCHEX extended warranty coverage
CARCHEX’s coverage is available for vehicles with up to 250,000 miles. This coverage kicks in after a waiting period of 30 days and 1,000 miles, but this is a fairly standard requirement among extended auto warranty providers. Once you’re past the waiting period, CARCHEX covers authorized vehicle repairs made at licensed service facilities. You can use its mobile app or website to find a vehicle repair facility near you.
All of CARCHEX’s plans are transferable, and coverage is available in California, which isn't true of many warranty providers. However, not every warranty is renewable.
Additional CARCHEX extended warranty benefits include:
- Towing
- Vehicle lockout services
- Rental car coverage
- Roadside assistance
- Emergency fuel delivery
You can also opt for emissions coverage, key fob protection and luxury electronics coverage.
What does CARCHEX not cover?
Modified or aftermarket components aren’t covered, including lift kits or trailer hitches. CARCHEX also doesn’t cover regular maintenance items like oil changes or consumable parts like tires, wiper blades and spark plugs. Check your vehicle service contract for details. For specific questions, contact CARCHEX customer service for additional assistance.
CARCHEX warranty cost
The average price of a five-year CARCHEX extended warranty contract is about $1,500. Expect to pay approximately 2 cents per mile of coverage. However, costs vary based on your vehicle’s mileage, year, make and model. The best way to get a better idea of your cost is to get a quote directly from CARCHEX.
CARCHEX lets you pay for your extended warranty over a maximum of 24 months. No down payment is required during this period. CARCHEX accepts all major credit cards, and it has a 30-day, money-back guarantee in case you decide CARCHEX isn’t right for you.
» COMPARE: How much does an extended car warranty cost?
CARCHEX FAQ
What does CARCHEX cover?
CARCHEX offers five levels of coverage, with 16 plans available through its various providers. These plans range from bumper-to-bumper to powertrain coverage.
- The Titanium tier provides bumper-to-bumper coverage.
- Platinum plans offer CARCHEX’s highest level of stated-component coverage.
- Powertrain Plus warranties provide comprehensive coverage, including major vehicle components.
- Powertrain programs offer essential coverage for major vehicle systems.
- Extra Care contracts are CARCHEX’s lowest level of coverage, often covering the vehicle’s powertrain.
Is CARCHEX legitimate?
Yes, CARCHEX is a legitimate company that partners with multiple warranty providers and is registered with reputable third-party organizations.
Where is CARCHEX available?
CARCHEX is available in all 50 states. Check the company’s website to make sure there’s an authorized repair facility near you.
Can I cancel my CARCHEX warranty?
Yes. You can cancel your CARCHEX warranty by calling customer service or by writing a letter. If you cancel within 30 days of the effective date of the contract and you have not made a claim, you will receive a full refund.
Is a CARCHEX extended warranty worth it?
CARCHEX is worth it if you’re considering an extended auto warranty. Its coverage and additional benefits, like roadside assistance and fuel delivery, can provide peace of mind and save you money. Plus, its app makes it easy to find a licensed repair facility.
CARCHEX Reviews
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- 4,604,069 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
CARCHEX Company Information
- Company Name:
- CARCHEX
- Company Type:
- Private
- Year Founded:
- 1999
- Address:
- 118 Shawan Road, Suite 210
- City:
- Baltimore
- State/Province:
- MD
- Postal Code:
- 21030
- Country:
- United States
- Website:
- www.carchex.com
