Paul Bautista

Senior Review Moderator

ConsumerAffairshttps://www.consumeraffairs.com

Seeing resolution experts from different companies resolve customer issues submitted through ConsumerAffairs.com is absolutely amazing, from my perspective as someone who reads all sorts of reviews on a daily basis. Indeed, the numerous reviews we receive and publish every day truly benefit the general public not only in the long run, but even within a remarkably short period of time from submission of a review to case resolution. I know all this now since joining the moderation team. Customer satisfaction, after all, has a major impact in the conduct of any business or trade - it’s a living and driving force.