Paul Bautista

Senior Review Moderator


Seeing resolution experts from different companies resolve customer issues submitted through is absolutely amazing, from my perspective as someone who reads all sorts of reviews on a daily basis. Indeed, the numerous reviews we receive and publish every day truly benefit the general public not only in the long run, but even within a remarkably short period of time from submission of a review to case resolution. I know all this now since joining the moderation team. Customer satisfaction, after all, has a major impact in the conduct of any business or trade - it’s a living and driving force.