Before joining ConsumerAffairs, Chirley worked in the retail industry holding various job roles in customer service and purchasing. She understands well what it is like to be on both sides of the fence. For this reason, she finds working with the organization both a challenge and a rewarding experience as she helps the company.
ConsumerAffairs works for the benefit of the consumers and companies by providing a conduit where problems/issues can be resolved. By providing a platform for both businesses and consumers to resolve their issues, consumers can be empowered as well as informed of the latest trends in the market.