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Consumer Affairs


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Tampa Electric


Consumer Complaints & Reviews

About 6+ months ago Tampa Electric took out our old style meters and Installed digital meters. Every since the Digital meter has been installed my bill has went extreamly HIGH. This month (Oct) it has reached the $400.00 mark and out of the Five years of having electric service with Tampa Electric it has NEVER ever gotten this high.

About 3 months ago I started turning my A/C off at 7 pm and don't turn it back on till 10 am the next day. Before it use to run 24/7 and just kick off and on, on its own. But I litterly turn it off at 7pm and then back on at 10 am. I even stopped using my dryer and been hanging clothes out side, I have eliminated my Stove usage by cooking in a Food steamer or Bar-b-qing. I have went to the energy saving light bulbs as well (Spiral kind.) I figured all of these changes would make a effect on my bill but instead it has got higher.

I really think the digital meters do not work properly and are giving HIGHER reading than they should. I even know others who have Tampa Electric and have mentioned to me their bills have went WAY Up since the old meters were take out and the new digitals were installed. Something needs done. The electric company is getting RICHER off these meters that don't work properly and I believe that are giving false readings and hurting us customers financially! Financially it is making it so impossible to pay the bill's each month. If it was not for having Kids I'd probley live off a generator. It is almost becoming HIGHER than my Mortgage payment. It is hurting My family and I financially.

I moved into my apartment in March of 2009 and contacted TECO to have my lights connected. I was told I had to contact Equifax and verify my I.D. and address with them before I could get my lights connected. After doing so, I was told to pay a $50 deposit and my lights would be connected. Everything was done in a timely fashion. They did not come and connect the lights for three days.

After connecting the lights, I waited for my first bill and did not receive one. So I called them to request a bill and they told me they did not have an account for me or at this address. Then, TECO requested that I pay another deposit of $245. When I asked how much I owed them, they transferred my calls four different times and with each transfer, I got four different amounts owed. This is when I finally got a call from Mr. **. I then asked if they would send me something in writing and he told me until I paid them another deposit, they could not send me anything in writing.

I have had some of the same problems with TECO (Tampa Electric). The power goes off 2-5 times per day. I got the same story from TECO. Finally, I called the PSC (Public Service Commission). They made a call to TECO, and bingo, they sent a guy out, put a recorder on my meter and for some reason, the problem was solved for 9 months. However, it's back! It's time for another call to the PSC!


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