Ambit

Ever since I lived here my energy bill has doubled. I have a two-bedroom apartment. Only 2 adults live here with two different schedules. There is no reason where my bill went from $80 to $150 to $371 to $300. I called customer service regarding this issue. They show no sympathy. They tell me where I can track my meter. I even asked for someone to reread my meter and never got a response. This is just awful. This is my first and last time using or referring their services.

Ambit Energy is a scam. With the economy that we are in you would think that people wouldn't be so greedy because they have the ability to do so. My mother is a disappointing member of this light company, and after paying an outrageous deposit fee, they send her bills back to back every two weeks and has cut her lights off twice in one month after she's already paid her bill. This has to stop. They are heartless individuals and use their power to misuse and mistreat people. This will not be my last complaint. I plan on writing everyone until I speak to the head person in charge to either get results or get a reimbursement of what is owed to her. I will continue and further my voice through the news station as well as including Oncor as well. This is just the beginning.

First off, I am not an Ambit customer yet. I am planning to switch from TXU to another energy company due to many reasons. However, I am quite reluctant to switch to Ambit seeing how unprofessional the representatives are here on this forum. Actually, I am in complete awe and shock of this! I have not found any other energy company on here that actually has reps bashing their unsatisfied customers. Calling them "Liars and Special." This is above and beyond unprofessional and shows how the company's employees would go to high lengths to insult and berate a customer. I would imagine somewhere in their employment contract this is unacceptable which leads to another point. The representatives would break their own by-laws by "abusing" customers online which is against the company's code of ethics. They certainly wouldn't hesitate to mislead or abuse a customer concern if a customer called it in.

Due to the lack of unprofessionalism by Ambit's reps on here, I will not be selecting Ambit. Just so you are also aware, my neighbor whom I am extremely close to has had multiple issues with Ambit's billing and sudden price changes without notice. Ambit also does have contracts so the reps below that indicated they do not are incorrect. It even lists contracts on their website (6 month, 12 month and 24th month termed plan). If you switch or discontinue service per Ambit customer care, you will be charged a fee. This, my friends, is called a contract!

Honestly, if I owned Ambit, I would be ashamed to have employees like you that would actually have the gull to debate online about complaints instead of encourage and try to help unsatisfied customers. No wonder why this company isn't very big. Reps like you shut companies down!

In response to Matt of Springville, NY, I have tried for many months to resolve this issue; sometimes I get paid, most of the time not. For example, I was not paid in October. I called and was told by CS that I would get a call back. Nothing. Now, this month December (yes, I know that it is for the previous month), the website says I will get paid for November. I have dealt with this issue for over a year now. I am waiting to see if the company will pay the 1% guarantee, or if that is a scam, too. Thanks for your input, but I do think you are at best misinformed or worst refusing to see the truth.

I love these blogs. Really, there's no credibility displayed in these reviews. The only way they help in lending credence is if your family sees that you wrote in. They would know if we were telling the truth. They would have seen your bills before and after.

Folks, the complaints come from the competition. They can't compete with Ambit. Some of the competition is good and honest, but some truly ripe you off. You've already heard from some of the company reps and customers. Does Ambit make mistakes? Show me a company that doesn't. But Ambit truly goes to great lengths to make them right. In the book of James it says "To be patient because God isn't finished with me yet." This applies to all who switch to any ESCO. Ambit will get things right for their customers. It clearly states that in their agreement with the customer. This is what it states: "After 12 months' worth of service from Ambit, they mail you a report showing how much you saved." Here's the key point: after 12 months. So be patient. It takes time for Ambit to be the best. NYSEG, National Grid, National Fuel, and RG&E don't mail you a refund and back the savings with a guarantee to always be less than themselves, but Ambit does.

Why pay more for your energy when Ambit guarantees savings. Do you pay more for your gasoline? Come on folks. Ambit represents good old fashion values, the best one being the integrity that the company was founded on. Nobody likes telemarketers calling them anyway. That's why we ask our families and our friends to try our world class energy services. And that's why Ambit is the number one most switched to company in NY state. That's got to tell you something folks.

As for Peter from Hannibal, NY, in order to get the free energy credit every month, you have to have paid each bill twice, and then on month 3 you will start receiving free energy. Now depending on who your incumbent provider is, it may take you longer to get energized with us. The incumbent moves slow sometimes when it comes to losing a customer. There are lots of variables with energy today. Exercise patience; you will reap the benefits that Ambit offers.

To all Ambit reps., I understand your position on defending this scam but myself and many of my friends have been introduced to the Ambit scam. Not only are the rates much higher, there's an unconscionable $250 fee to return your service to NYSEG. If this was such a great deal, why worry about people wanting to leave? And as far as I know, no other company does this. Peddling this scam to your relatives and friends will get you fewer invites to their social functions and please Ambit reps, leave our elderly alone. They have enough problems already.

I am an Ambit business partner as well as a customer. I or any of my customers have never had a problem with Ambit's service. I cannot believe that people in other companies have to resort to these type of lies to try to ruin a company's name. Regardless of what any complaint says here, a happy customer is a happy customer. We have 100% honest business and have great service. There is no contract; no cancellation fee; just savings and happy customer.

To all those who allege ill doings by Ambit Energy, I suggest you get the facts and put your mouth in gear first before you set it in motion. To the well informed, you are not only annoying, but you depict a stagnant or perhaps regressing individual, rather than an evolving human being on the current plane of existence. All too often, people such as yourselves, whiners, complainers, and the sorts are too quick to jump to conclusions without realizing your very own ignorance. For example, why are you looking at your total bill charges to determine if Ambit is cheaper? Ambit does not guarantee you're going to consume fewer kilowatts, or that your bill will never be estimated, or on any other of the 7 variables which affects your total bill charges. You need to simply compare the unit cost per kilowatt against the spot rate per kilowatt from your incumbent in your street and for the same given month! That's it, apples to apples.

Anything different and your conclusions are delusional, subject to lunacy and fable claims. It's no different than saying that Frankenstein was a monster living in your basement. Ambit energy is a company of integrity that provides a high value service everyone should use. Unfortunately, like seat belts, there are always "special" people who haven't had the ability to see those benefits. It's not because there aren't any benefits to wearing seats belts, but rather because the rationalization skill of these "special" people is limited in scope. Thus, all they do is complain out loud without just cause, all the while being ignorant of their own crime. Now if you felt offended by my saying special people, I rest my case. You've jumped to conclusions again!

My wife was $19 off on a payment. The power was promptly disconnected without notice, warning, or call. The reconnect fee was exorbitant at $150. We are told it will be 24 hours before it comes back on. We live in Austin, Texas and it is over 100 degrees. We have 2 children.

Ambit says you can earn free energy but then after you get the required accounts, the website says you are not qualified because somebody did not pay on time! I own all accounts; all were paid and continue to be paid. Calling in did not work. The people were nice to talk to but unable to clear this up. I have talked to many people at the call center over two months with no success. Also, the price I pay for gas supply is higher than what my home supplier charges.

Ambit Energy is a scam! Stay away! Delete any emails you receive, and hang up the phone if they call. You will end up paying more! It is the worst energy decision I ever made! A neighbor of mine told me there is a class action lawsuit that is about to be filed.

I'm a Senior Consultant with Ambit Energy and I am also a customer. I have to say that Ivetta of Rego Park is definitely telling a fable.First off, there are no contracts, no separate bills (Everything comes through the incumbent, whether its Con Ed or National Grid) and by Federal Law, can only give 7% off the first 2 months with a guarantee of 1-2% after. Even if you don't pay your bill to Con Ed, you will not get a bill from Ambit Energy, such is the partnership with Con Ed. The truth of the matter is:

If you didn't know, the energy industry has been under going a overhaul. Its been Deregulated by the Federal Government much the same way the telephone companies were and we were able to choose another carrier; first for long distance and then the cell phone. Con Ed & National Grid no longer produce gas or electricity. Since 2007 they have been buying their supply on the open market. What does that mean for you? This means Con Ed & National Grid guarantees you:

2. Con Ed & National Grid will be the ones to supply & deliver your energy, read your meter, and to bill you. They will also collect your fee and be responsible for all service and emergencies.

This means that the other 42 ESCOs in NYS will:1. Sign you to a locked in flat rate that is above market rate for 3-5 years2. Will charge you a termination fee of more than $250 to break their contract. So they will make up stories like Ivetta of Rego Park, NY. While on the other hand, because there is always more than one side to a story, Ambit Energy guarantees that it will give you:

Con Ed & National GRID will still be the ones to deliver your energy, read your meter and bill you. They will also collect your fee and be responsible for all service and emergencies.

Now, when I was sitting in front of the computer 1 year ago, just like you are sitting right now, I looked at the facts and weighed the pluses and minuses in my head. It was easy to see that the common sense thing was to go with Ambit Energy because it was much better than staying with Con Ed, National Grid or going with another ESCO. Come join me and thousands of others that have switched energy suppliers for their homes/apts & small commercial properties for free and said no more to Paying More and Getting Less and a big yes to getting more and paying less!

I've had Ambit Energy as my ESCO tied to my budgeted Con Ed bill for a few years and happy with billing. Then, in July 2009, Ambit Energy was tied to my National Grid bill and has yet to be able to get my gas bill re-budgeted. Ambit keeps telling me they can't do this for 1 year so, in meantime, my gas bills have continually gotten higher every month.

Is it true that Ambit must wait 1 year before adjusting their rate so that my monthly National Grid bill will get back on a budgeted payment? This didn't occur when it was tied to my Con Ed bill. I've called Ambit twice and still get the same response that I have to wait 1 year before they can present a budgeted amount to tie to my monthly National Grid billing. I need to know if this is the truth. Since July, 2009, my gas bills have progressively gotten higher and cause economic hardship.

Just wanted to put my 2 cents. I became an Ambit customer about 14 months ago and I have to tell you it was a very pleasnt experience all around. I received a travel voucher just for becoming a customer and stayed down in Atlantic City on Ambit.

More recently I received a statement from Ambit after 12 months as a customer. This statement showed me how much I spent with Ambit Energy and then compared it to what I would of spent had I remained with Con Ed as the supplier. The savings was moderate and I remain a very happy Ambit Energy camper.

My mother is not well so I am her power of attorney. I signed her up for Ambit with the understanding that she will be paying less for electricity, but to my surprise the monthly bills escalated from an average of $80 to $150. Up until this date, our bill has not been lower and we are not using any more electricity then we used before. I need to know what is my mother's rights, because I believe Ambit need to be stand responsibility for its fraudulent and misleading advertising.

These high bills are causing us a hardship and currently there is a turnoff notice on our electric service. The bill for February has outstanding payments and the total is $454.31, our bill has never been this high.

i am a regional consultant with ambit energy and i can tell you that ivetta from rego park either did not pay attention at the presentation or she is working for the competition..first of all ambit only provides the electricity and natural gas. con ed still delivers it and bills the customer, so when she said ambit billed her fraudulently that was a fairy tale. ambit does not bill in new york.con ed does all the billing. she sais she signed a contract,fairy tale #2, ambit does not make you enter into a contract and has no credit checks and is a member of the better business bureau.

ambit saves you 7% off your bill for the first two months(this is provided by con ed for switching) and 1 to 2% of the tax on both the gas and electric portion of the bill.the tax is eliminated by the state as an incentive to switch.electricity is traded on the open market every day so the only guarantee ambit gives(in writing)is that they will be cheaper than coned within 1%. since ambit has been around it has averaged well over 5% on gas and 5% on electric.after 12 months ambit sends you a letter telling you what you would have paid if you stood with con ed and what you saved because you switched.if for any reason your bils where higher,ambit will refund the difference plus 1%.

ambits goal is to be the most respected energy provider in the industry and it has done that.some people dont realize that the delivery portion of there bill went up 23% by coned in 2008 in order to pay for infrastructure improvements.if you just compare your bills to last year and dont deduct the 23% you will think it is ambits fault when in fact it was coned that raised your bill.finally,if for some reason you where not happy you can call coneds 1-800 number on your bill and they will switch you back immediately.they are mandated by the public service comission to do this in order to protect the consumer..for more accurate info on this amazing money saving and money making opportunity go to www.fdrelectric.com

In April, 2008 Ambit Energy, in a local community meeting, convinced me, and other community residents, to switch their energy provision services over to them. At that time they promised overall savings of at least 1% a year, with promotional 2-months' savings of 12-14%. All of the above was guaranteed in their contract, which was nonbiding to the consummer (at any time discontinuation of their services was allowed).

In reality, they'd billed me three times the energy costs of the local company (Con Edison) and never honored their promotions.

I'd contacted them in Sept.2008, questioning their practices and was given a vague answer of savings in the future. At that time I demanded to discontinue provision of services with Ambit Energy and asked for the refund of $1560. Alas, the company still continues to bill me, never having complied with my requests.

Fraudulently billed $1560

Upon singning the contract with Ambit Energy in April, 2008, I was promissed savings of at least 1% a year on energy costs, furthermore Ambit Energy had promissed 12-14% promotional savings on the first two months' bills and future competitive pricing on energy supply. As it turned out, not only did they not keep their promise, but they ended up costing me 3 times more in energy bills in the past 6 months, than the local energy supplier would have.

In September, 2008 I'd contacted Ambit Energy and demanded for them to stop supplying energy to my household, and requested a refund of frodulantly obtained moneys to no avail--they continue biling me. Ambit Energy had misrepresented themselves to me and many in the neighborhood by guaranteeing savings on energy costs, but in reality ending up costing me 3 times more the amount of the local energy market.

Ambit Energy had frodulantly billed me the amount of $1560.