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Your Man ToursInglewood CA |
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YMT Vacations, also known as Your Man Tours, is a Los Angeles-based travel agency and tour packager. In business since 1967, the company says it has arranged travel for more than one million customers, nearly half of them repeats or referrals. It serves mature travelers with affordable, full-service wholesale group packages throughout the world.
Rosie of North Ridgeville, OH September 14, 2009 If I could change one, negative thing about my YMT Hawaii trip it would be to stay at a nicer hotel in a different area of Hilo. This was one hotel we didn't like. It was clean, but we stayed in and ordered pizza delivery because the neighborhood scared us. The grounds of the hotel were pretty run down. YMT please change this part of the Hawaii tour please. pamela of alum creek, WV August 16, 2009 in booked a trip with your man tours, inc. with my mother and sent in a deposit and never heard anything else from this company all i have is some paper work from (said) company but this company never followed up with either myself or my mother. LINDA of ALUM CREEK, WV August 16, 2009 booked a trip with your man tours inc., and never received any information from this company and can't recall whom i spoke with as this has been a very long time, i sent my money in to book trip but as i said i never received any follow up. Marie of Sharpsville, PA May 18, 2009 I have reserved 2 trips with this company that I was forced to cancel d/t work issues and health problems.I charged these trips,never signed a contract, received a paper that said it was my contract 4 weeks after the inital charge.When I asked for a refund I was told there are no refunds.I phoned the complaint dept.and wrote a letter to a Diane Johasson,and was then told I would receive vouchers in the amt. I had put down-in the amt. of 400.00.I waited 2 months for those vouchers and had to call them again to get them sent.I was never informed until 5/15/09 that those vouchers have to be used on 2 separate trips. No where on the 2 vouchers that I need to return to the co. for an update does it say they must be used on separate trips. I am a 69 yrs. old,a retired R.N. and can't afford 2 trips or to have Your Man Tours hold my money for 2 years!!!! My dtr. reserved us a cruise to Alaska along with her 13 yr. old son.She did this to be able to use up these vouchers,at my request.She was told by Shaylee that she would receive literature and a dvd on the trip---that never happened. My dtr. tried calling this company numerous times to have the balance due placed on her credit card--no one returned her calls.On the 4th call she reached Leslie--who informed my dtr.they cancelled our trip. My dtr. e-mailed Comsumer Affairs.Leila called to tell her -----after my dtr.cancelled her vacation at the hospital where she works--that we could take the trip on another ship with an update.We never knew initially which ship we would be traveling on.Leila told my dtr. if she e-mailed an addendum she would get her 150 credited.On 5/15/09 when I asked for a refund of my 400 since my dtr.was getting a credit;she said "oh no your dtr.doesn't have to e-mail an addendum--she can say anything she wants." I am not a seasoned traveler,but I believe I should have been given a CANCEL BY DATE and the ability to obtain insurance to protect me if cancellation occurs. I hope this reaches all seniors to avoid anyone else being duped by this company.They are in it for the almighty buck---not for the well being of the consumer. Deborah of Sharpsville, PA April 21, 2009 Deborah of Sharpsville PA (04/21/09) She was to call me back 130pm her time and did not. I called again and she said tey could book me on another cruise. I want my and my mothers money back in full. The paper work that I just opened 2 weeks ago stats 90 full payment required no that your trip would be cancelled if not payed in full. Cher of Royal Oak, MI March 29, 2009 Cher of Royal Oak MI (03/29/09) Elaine of Sun City Center, Fl, FL March 25, 2009 Elaine of Sun City Center, Fl FL (03/25/09) Report Your Experience
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