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Consumer Affairs


Is this your Business?

WorldMark TravelShare

San Francisco, CA


Consumer Complaints & Reviews

Stay far away from Mark **, (801) 564-5900, who owns WorldMark Anaheim (he calls it 5-Star Resort Vacations) Timeshare, which he represents as a hotel room. He lies, he overcharges, submits reservations to the Timeshare four months after the reservation is made so you get the worst room. There is no maid service and lacks other hotel services you would expect with a high-price room like this at Disneyland.

With high prices of $190-250 per night, it is reasonable to expect your bed to be made every day...NOT. You have to go down to the main desk to get towels. The worst part is when making the reservation, this creep makes it sound like he works there though he doesn't, although his email says he is "staff." More lies. If you are looking for a place to stay while in Anaheim, run very far away from this website 5Star Resort Vacations.com/Anaheim.html or you will get the ** like I had.

It was only a week before I was about to leave when I got an email from Wyndam with the reservations document saying, "Oh, in case you don't know, we are a Timeshare and we are not like a hotel." You will be asked to sit through a 90-minute ** sales spiel. Tell anyone you know to stay away from this story liar! I am going to get my credit card company to block some of the charges or part of them for the unethical treatments and the deceptive trade practice. I am also filing a complaint with the BBB and the Anaheim Chamber of Commerce and tell everyone I know about this guy. Wyndam won't do a thing about it so be wary of them as well. There is nowhere on the website that says anything about a Timeshare or no maid service. I have a copy of the page. A week or so before I was scheduled to go, I got a letter saying, "Oh by the way this is a Timeshare and you will be asked to sit through a 90-minute sales presentation!"

Disgusting, unethical.

I pay due maintenance for a timeshare with Worldmark. The statement I receive once a month indicates payment is due on the 1st and late after the 10th. The problem is that even if I send the payment on the 30th or the 1st, they claim they don't receive it in time because they do not acknowledge the payment until it is posted and that is always after the 10th, even though they receive it by the 4th or 5th. Of course, they get to charge me a late fee. Also, they charge $5.00 they call a processing fee to post my payment. Is this charge even legal? How is it they are allowed to charge simply to post my payment?

My husband and I purchased credits toward the many timeshare locations owned by Worldmark by Windham (which was Worldmark / Trendwest at the time we purchased 5 years ago). Unfortunately, in 5 years many things can change in life - divorce, sick parents, sick children, etc. - and as we all know that causes changes to be made. One change was that we wanted to stop being members of Worldmark because it was money we didn't want to spend on vacations we are never able to take.

Upon calling Worldmark by Wyndham, I spoke with 4 different people in different departments who informed me that even though we purchase credits (not an actual location for a specific time each year) we are NOT able to cancel or get out of our contract for ANY reason. We have paid for 5 years, have a great record with them, but they will not tell us anything but You have to sell your membership - we have no other options for you.

At this point we have contacted an attorney and are not paying another dime. They promised us when we joined that the amount we owed them would NEVER show up on our credit report - and yet - when we went to purchase a home last year ... there it was!!! An open amount that looked like a mortgage on BOTH my husband's AND my credit report!!! Guess when they sold to Wyndham they chose NOT to honor the contract we originally signed with them!


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