Complain about a product or service

Windjammer Barefoot Cruises

Linda of Lexington, SC May 26, 2008

Linda of Lexington, SC (05/26/08)
In March 2004 my husband and I purchased a 10 sail time share for the Le Mer, week 6 cabin 622, for 17,745. We did not take any other cruises against the time share.

My husband passed away this last February and I am in great need for a refund of this money. All I have to live on is my state retirement. I have attempted to contact Windjammer many times, but to no avail.

Terry of Las Vegas, NM May 24, 2008

Terry of Las Vegas NM (05/24/08)
We booked passage for a Windjammer Barefoot vacation, specifically the Sept. 30, 2007, sailing on the Yankee Clipper in the Grenadines. Hours before our departure from home we received an e-mail message advising us of the sailing's cancellation. We have had no further contact from Windjammer, but were told by one of its sales agents, with whom we initiated contact in October, that we were to receive a refund.

Thus far we have neither heard nor seen anything from the company. We feel fortunate that we actually learned of the cancellation prior to our leaving home, but we are out the cost of the sailing and the airline tickets as well as various miscellaneous expenditures made for a trip anticipated, but never taken, to the Caribbean.

Loss of cost of booking Loss of cost of airline tickets Miscellaneous expenses associated with the trip

Jane of Ballwin, MO May 14, 2008

Jane of Ballwin, MO (05/14/08)
In September, 2004, I purchased a timeshare on the LaMer costing me 8,755. Now at age 51, I'm devastated to learn that my vacation investment is worthless. I sailed on Fantome in the 70's and was hooked on Windjammer sailing many more times...one time taking my kids. I learned to scuba at age 40 and had hoped that Windjammer would play a part in my happy retirement.

I'm a single mom with three teenagers, the oldest a freshman in college and I'm ANGRY at the Burke's for stealing my hard-earned cash. I had tried repeatedly to get the status of the LaMer and when it would sail to no avail. No correspondence from Windjammer, the time share company, NO ONE.

Barbara of Gold Canyon, AZ May 12, 2008

Barbara of Gold Canyon AZ (05/12/08)
My husband and I are two of many Association De La Mer timeshare owners trying to figure out how to get our money back or at least get on a list of creditors who need to be paid. Waiting for La Mer to be built, we used three weeks of our timeshare cruises on Windjammer ships other than the promised La Mer, the last trip in the summer of 2007. We've heard horror stories about the Mandalay being stuck in Colon, Panama and being stripped by vandals.

We used three weeks of our timeshare on Windjammer cruises on ships other than the promised La Mer. We are out approximately 11,0000.

Laura of Bristow, VA May 6, 2008

Laura of Bristow VA (05/06/08)
Purchases ticket for a cruise supposively saily 1/5/08 on 8/13/07 in the amount of 1520. Cruise never went, refund never came, no communication can be had from Windjammer since with the exception of a certified letter signed by them.

We are down 1,520. We had to make alternative plans in Costa Rica as soon as we found out they were not going to provide the service we purchases.

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