Complain about a product or service

Windjammer Barefoot Cruises

David of Brent, AL June 30, 2008

David of Brent AL (06/30/08)
I bought a cruise in November 2006 by Master Card Credit card for my son as a wedding present. I spent 2400 for a 3000 certificate. He has not taken the cruise yet and my latest information is that Windjammer is no longer in business.

I have tried to reach them by phone but the numbers are disconnected. I've tried the website but it is not actively responding. I am afraid we are out 2400 unless there is some recourse to getting this by some means.

Priscilla of Floyd, NM June 20, 2008

Priscilla of Floyd NM (06/20/08)
I bought 5 cruises for 2500, and as I understand it, the company was already in trouble when they sold me that. Would be nice to get the money back or I'd settle for one cruise! Just add me to the LENGTHY list of unhappy customers!

Richard of Portland, CT June 8, 2008

Richard of Portland CT (06/08/08)
Purchased Time share for Association de la Mer. This was suppose to allow for me and my wife to sail for 10 weeks over 10 years. After we booked a 2 week cruise in Dec. 2007 on the Legacy and Polynesia ships, we discovered that these cruises were cancelled. At this point we have 4 more weeks of cruises in our time share that have not been allowed by Windjammer.

Having to rearrange our 2007 vacation plans cost us substantially more than we had planned. My greater concern however, is for the 7000 we are still due by Windjammer.

Graham of Seneca, SC June 6, 2008

Graham of Seneca SC (06/06/08)
We bought a 5-year timeshare from Windjammer on the SV Le Mer in 2006. Repeated calls as to inquiries go unanswered and there is no information forthcoming from the company. We feel we have been mislead and there seem to be some serious ethical and fraud violations based on the munber of complaints.

We have lost about 9,000 in timeshare value as we cannot even apply it to another of their vessels because they appear to be out of business. Won't some enterprising lawyer consider filing a class-action lawsuit on behalf of defrauded time-share owners of Le Mer?

We seem to have no hope of recovering our hard-earned money.

Marc of Gordon, TX June 6, 2008

Marc of Gordon TX (06/06/08)
My wife and I purchased a timeshare on De Le Mer, never took a cruise, never saw the ship. Several calls with Danny Walsh and other employees showed we were getting close to getting our investment back for a ship which never sailed.

After reading of the troubles they were in we hoped we would be one of the few to get are money back. As quickly as they took are money they were gone! We read lawyer's blogs with the promise of a solution but do we EVER see a phone number, address, fax or E-mail to contact. Is there anybody out there?

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