Complain about a product or service

Windjammer Barefoot Cruises

Nancy of Appleton, WI March 27, 2008

Nancy of Appleton WI (03/27/08)
I purchased a ten cruise timeshare on the la Mer on 15 June, 2005. I was told at the time that the la Mer was still being retrofitted and wouldn't be sailing as a cruise ship until 2005. In 2005, when the vessel should have been ready to sail, I received a four page letter detailing why the vessel wasn't ready on schedule. The letter promised further updates, which never arrived.

Now after paying over 10,250 for now worthless paper, I learn; not from them, that the company is defunct. What are my options? At this point what can be done? Any information would be helpful and greatly appreciated. Thank-you

Allison of Pompano Beach, FL March 26, 2008

Allison of Pompano Beach FL (03/26/08)
Cruise line apparently folded without refunding our money or notifying us. We called today to make final arrangements for our cruise the first week in May but the phone numbers have been disconnected.

Luckily, we only lost 412 which is nothing compared to the other people who posted complaints on this web site, We had a 3000 voucher from friends but paid some insurance and other fees to Windjammer.

Lee of San Antonio, TX March 24, 2008

Lee of San Antonio TX (03/24/08)
Last contact in Aug 2007 when got a letter advising that their Timeshare ship, the LaMer, was not ready yet and if I was interested I could have a 2 for 1 cruise on one of their other ships. Not interested at teh time, but now looking at the last summer of 2008, and when try to contact them, they have disappeared. I got in on their timeshare program when they visited San Antonio in 2004 after being on one of their Caribbean cruises, and since then was offered and had to use 2 oc 5 LaMer cruises to take a single cruise on another one of their ships because of delays in launching the LaMer, and now it appers my 3 remaining cruises for 2 on the LaMer may be lost totally.

Other than disappointment in hoping to do something thta seemed to be better than what had already experienced with Winjammer, can say any physical or emotional damage, but economic loss would probably be 5K plus as have no way to determine value of lost 3 sailings.

Deborah of Steubenville, OH March 23, 2008

Deborah of Steubenville OH (03/23/08)
We purchased 2 cabins in the new Discovery Le Mar. We have been trying for 2 years to reach anyone about this. Do you know who I can contact?

We are out 9,000.00.

Susan of Seattle, WA March 17, 2008

Susan of Seattle WA (03/17/08)
In December 2003, I bought a Windjammer timeshare on LaMer for 10 years of cruises. Believing in the organization, I was surprised not to hear any progress reports for a long time. When I finally got a hold of Alice over two years ago, I was told to expect an update soon. I never heard from them again.

My investment of 12,500 appears to be lost at this time.

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