Complain about a product or service

Windjammer Barefoot Cruises

James of Carle Place, NY April 8, 2008

James of Carle Place NY (04/08/08)
I belong to their Salt-It-Away program, where I send them payments to be used for a future cruise. I have sent them a total of 4,250, and have just recently received several of my payments back by mail 'return to sender'. I have ince found out that they have gone out of business. They do not answer the telephone.

I have now lost 4,250.

Dru of Hales Corners, WI April 4, 2008

Dru of Hales Corners WI (04/04/08)
My husband and I invested 6000 for a cabin (time-share) on the La Mer for 5 cruises over 10 years. Windjammer returns no phone calls or emails. Other investors were offered alternate cruises on Windjammer vessels, but the cruises never materialized.

We really need our 6000 back.

Erika of Navarre, FL April 2, 2008

Erika of Navarre FL (04/02/08)
I booked a cruise with windjammer on Jun 6, 2007 and paid a 500 deposit using my discover card. Windjammer cancelled the cruise and never refunded our deposit. Discover card denied our dispute and we are out 500. Does the Fair Credit Billing Act cover our situation? Services were never performed by Windjammer, therefore should I be liable for the charge?

Connie of Mineral, VA March 29, 2008

Connie of Mineral VA (03/29/08)
We purchased an upgraded cabin on the La Mer years ago and a cruise on Yankee Clipper for this March 08. We lost insurance purchase (or did we?) for March cruise and of course the 17k for the 10 cruises on La Mer. Who do we contact for help on this? Should we retain an attorney in Florida>

17K in lost monies not mention the stress on us, senior citizens who have sailed with Windjammer many many times.

John of Hemet, CA March 27, 2008

John of Hemet CA (03/27/08)
We purchased 5 timeshares on the SV LaMer at a time when the owners of the windjammer Cruise Lines knew they were in financial distress, selling time shares to unsuspecting buyers never intending to provide the cruises. I believe they sold nearly 700 such timeshares at about 8,000.00 USD for a 5 cruise package. I believe that they are still today accepting money for cruises that their customers still believe they will receive. Windjammer has been impossible to contact and it has been impossible to get any law enforcement agency of the federal government or the State of Florida to act on this blatant fraud.

The children of the founder of Windjammer have defrauded their customers out of tens of millions of dollars and nobody in authority or law enforcement is doing squat! The immediate thing should be to obtain from the escrow companies involved a complete listing of those customers defrauded and see what the scale of this fraud is and you will find that it was done on a grand dnd deliberate scale.

Our economic loss was 8,010.00. I believe that there are nearly 700 other individuals that done the same thing.

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