Complain about a product or service

Windjammer Barefoot Cruises

lisa of chester, PA June 29, 2009

Never was refunded for 2 sail 5's which is over 5,000 dollars. was never told anything in referrece they were having problems and they were selling the sail 5's, when they knew the problems they were having. It set us back and very upset about the whole thing. I could not contact anyone all numbers disconnected. I do not know how to get my money back. I only make 10 dollars and hour

Anthony of East Vandergrift, PA May 15, 2009

This was indeed, one of the best vacations I've had in my life! Although I planned my trip solo in 1985, the people and crew were the best. However, I was paired with an older man named John to share a cabin. We sailed from Freeport to Nassau. On Thursday of the trip, John had a massive heart attack on the ship and died. We performed CPR on John for approximately 2.5 hours with no success. The regular captain was in a body cast and we had a substitute captain in command of our ship, the "Fantome". I met wonderful people that I still correspond with to this day. I feel badly about the financial hardships experienced by the Windjammer Barefoot Cruise company. It was a wonderful trip that I will never forget.

Lisa of St. Johns, FL March 17, 2009

Paid for 5 cruises in advance02500. took one.

Lost 2000, but Citibank reimbursed me. I hope the others try this method for resolving their losses.

Mike of St. James, MN March 11, 2009

My girlfriend and I booked a cruise aboard the Polynesia in January of 2007 for a February 2007 cruise. (Spur of the moment urging). We had the most wonderful one week vacation we have ever taken! Everything was just as advertised. St. Barts, Anguila, Nevis, Statia, just the best time ever. Tried to book another cruise in Jan. of 2009. Then we found out about the bankruptcy etc. Way too bad about everything. We were very fortunate in our timing.

Tim of Orlando, FL March 9, 2009

In late October 2004 I purchased a timeshare on the LaMer with Windjammer. The ship was never completed. I did receive a 3 page letter outlining the re-fittng delays signed by one of the Burkes. However, the letter was a lie. Result: Loss of 15,000.00 I was NEVER once contacted by anyone from Windjammer. And when I called to ask for information I was lied to or sent to voice mail.

Loss of 15,000.00

Perry of Morehead City, NC February 25, 2009

I lost 500.00 deposit for a Feb.08 cruise. Same stry as the rest.

Robert of Greer, SC February 18, 2009

I contributed 1300.00 to the Salt-It-Away program but never got a cruise.

loss of 1300.00 no cruise

Gail of San Antonio, TX February 13, 2009

I have sent over 500.00 for something called the salt it away club to prepay for a cruise. Apparently the co. is no longer sailing, and I would like to know how to get that money back.

money loss. No cruise provided.

Mrs. Marion Paluck of Fort Worth, TX November 29, 2008

In October 2003 we purchases a timeshare on the laMer with Windjammer for 7,495.00 plus 225.00 closing costs. This was for five trips for two every other year starting with the year 2005. We were told the ship would be ready to sail in 2004. We took one trip on the Polynesian to the ABC Islands in May of 2005 when we were told the laMer was still under construction. Our next time slot was in 2007. Due to health problems we asked for a deferral until 2009 which was granted. I now find out that Windjammer is no longer and we out the money for the remaining four unused trips.

We have lost approximately %5,300. Besides feeling betrayed we feel anger towards the people running this organization who allowed this to happen. We bought the timeshare with expectations of a sail on a luxury vessel to the Mediterranean or to Tahiti. We had been on Windjammers in the past and were happy mates prior to purchasing the timeshare. All this takes away those good times. What, if anything can we do to recover our loss?

Steven of Gig Harbor, WA November 20, 2008

In late August 2004 we purchased a timeshare on the laMer with Windjammer. The boat was supposed to be in the water November 2004. I have heard that it never will be. We are out 15,000+. We used one cruise on the Legacy in 2005.

After I had heard that Windjammer was in trouble, I contacted a lawyer. All he was able to do was to track the escrow company that was used in California to a new address in Pleasanton. They are not answering phones either. I tried to dispute the charges since I used my Visa but Bank of America only allows disputes within 60 days.

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