Vacation Internationale

I bought the package, booked a resort through Vacation Internationale, and went on a great vacation. It was beautiful; the condo was nice, and the representatives were courteous. I not only got everything they told me to expect, but they also called me and asked if it would be okay to upgrade me from a studio to a one-bedroom unit at no extra charge. I had only requested a studio to save points, so that was a welcome surprise. I had a fun time.

Regarding the complaints I see here, almost all of them are about the company that sold the package and that's a different company. I bought mine through Demand Vacations, and the salesman was deceitful and lied to me about some of the information and said they had no clue about the maintenance fees. I learned to make sure every claim is in the contract and refuse to buy something if they refuse to disclose information I consider important.

I have written a negative review on Demand Vacations. I also tried to contact them today, and the phone numbers are no longer good. I suspect they may have recently gone out of business. However, my only disappointment with Vacation Internationale is that they changed the date they give me my points, but it actually worked out okay for me. Vacation Internationale has been very good, especially regarding use of the vacation and has always answered all of my questions to my satisfaction.

I was attending a summer festival when I was approached to play a game in which we could win prizes. Not being told what the whole scoop was, we bit and played the game. I played this stupid game, where everyone wins, then they ask you for $20.00 to get you to come to the meeting so you can claim your free trip to wherever tropical.

After they failed to sell me a timeshare, they gave us information to claim our free trip which is put on through passport to travel and basically scammed us again asking for a $100 fee to begin with. Once we picked a location, they said it was going to be an extra $500 per person to pay for the taxes and other stuff. Basically, both of these companies work hand in hand to scam you no matter what. This kind of business ruins credit, relationships, and lives all for the greed of some corporate clown.

I wasn't victimized as bad as some of the others but do yourself a favor and don't even attend. Tell yourself you're not going to buy something and they will try as hard as possible and waste as much time of yours as they can to get you to buy. I would relate the experience to dealing with a bad car lot and pushy salesman. This place should be out of business or you'll see them changing their name to avoid a bad reputation.

This company is very smooth and very deceitful. If I had known then what I know now, I would never have dealt with this company. It has been a nightmare ever since the first bill arrived at my home. Nothing turned out to be what they told me it would be. From the Bank of America payments to the maintenance fees. All the charges were much more than we were told and verbally agreed to. We never received our first vacation book that was supposed to be mailed to us, so we didn't have to carry it back home on the plane. We've tried to resolve this issue but have not had much success. Help. Please!

My health, marriage, and finances have suffered from this ordeal. I made the mistake of talking my husband into this purchase and when the bills started coming in for more than the sales representative told us and what we had verbally agreed to, I started calling Bank of America and Vacation Internationale to get it straight. We received phone calls, bills from collection agencies, and no resolution to the problem. The contact I had at Vacation Internationale told me that I could have gotten up and left the presentation. If I had known that they were going to lie to me about the costs, I wouldn't have gone in the first place. This situation has created so much stress that my health has suffered. My marriage has been strained by my talking my husband into what looked like a good idea until the inflated bills arrived, and my credit rating is probably in the toilet by now.

I attended Timeshare presentation in Las Vegas at the Riviera Hotel. I have attended other similar presentations in the past. After one hour and 45 minutes of presentation, we stated we were not interested, and given my partner was not feeling well, decided to leave. The manager, Carter ** stood from another table and said, "We decide when we're done, not you. When you sit back down, we will finish and then see about your gifts." This was the most rude treatment I have ever experienced and want anyone considering dealing with this company to reconsider. If this is how they treat potential customers, how will they treat members whose money is already in their pockets?

We left. Mr. Carter slapped our packet of promised "trinket" prizes on the counter as we exited. I will forever speak negatively of this company and any other Timeshares because of this experience. This is my first and only time filing a complaint against any company.

I went to a presentation in Las Vegas on July 20, 2010. After going through the presentation and hearing the incentives that was presented by the manager, William **, I decided to purchase. Mr. ** told me to contact him when I get the bills and that he will take care of it. Well, I received the maintenance bill around August 6, 2010. I left a message for Mr. ** on August 10, 16, and 19, 2010 and still have not heard from him.

I contacted the Vacation Internationale to question the amount of the maintenance fee (it was doubled than what Mr. ** had said). They informed me that Mr. ** was not in the position to quote an amount because they have no ideal as to what it is until the bill comes out (that was hard to believe). I also explained my problem about him taking care of it and not returning my calls.

After a couple of days, she called back with another number to call about my concerns. Well, I left messages for Mr. ** twice on August 18, and again, no return call. I feel that Mr. ** knowingly deceived me and he should be dealt with as well as the company because they are not returning calls to find out about my concerns. In the meantime, I have sent an email to the Loan Officer for them to cancel my ownership and return my funds. I do not want to have anything to do with a company/organization that knowingly deceives their clients.

Went to a meeting and waited an hour after saying "No" to the offer. We got our $40 gift card and was supposed to receive out $75 visa card and two nights stay at a hotel. Those last two gifts were on a piece of paper that we needed to go through another agency (Casablanca). We signed that we've received our gifts.

On June 12th 2010, I attended a presentation for Vacation Internationale. After speaking to one of the sales representatives, we were somewhat interested so he introduced us to his Manager named Jeff ** He then proceed to explain the packages available and I informed them that we were on a very tight budget. So he told us about the $89 per month special, upon credit approval. During our conversation, I asked him dozens of times if this $89 per month was on loan for how long, and I asked him if it was for 3 to 5 years and he said he thought it was. So he proceeded to check my credit and finally came back with my approval. Again, I asked him if this loan was for short-term period like 3 to 5 years. And he said that he thought it was.

Today, July 19th, I received my first statement and it wasn't a loan. It was a credit card for Bank of America. Now, this $89 per month minimum payment is not for 3 to 5 years but 28 years. If I wish to pay off the loan in say three years, according to the credit statement, it will be $305. The only reason I purchased this vacation package was because I was misled to believe that I would be paying it on a short-term loan and not a credit card. Why wasn't this information disclosed especially after I asked him the term of loan several times during our conversation.

This has placed me in a very tough economic position. I wasn't planing on having a credit card bill that would last me 28 years to pay off by paying the minimum amount which is all I can afford at the moment. Instead of having an $8889 loan, I'm stuck with a bill that will take me 28 years to pay and will amount to $20,631.12.

It is completely unfair that this company did not, at any moment, inform me that the loan was being placed on a credit card and was completely misleading. I asked the manager many times for the loan period and he failed to give me an accurate answer.

My husband and I received a vacation invitation in the mail offering 2 complimentary roundtrip airfare tickets and 100.00 in free gas if we attended a a seminar at a Holiday Inn Express in Mooresville,NC. We thought why not? As we sat and listened to the representative tell us how much money we will save and all the wonderful incentives we would get using their travel company we thought lets try it. Needless, to say we did not receive any of the incentives offered to us, nor did they save us money on travel.

The only thing they did was take our money, I feel, knowlingly that the were scamming us. We tried to cancel but they told us flat out we only had 30 days in which to cancel and we were passed that time period there was nothing we could do! This was after the fact that it took more than 30 days to receive all of our travel membership information.

VIP Travel took 3600.00 of money we didn't have! Also, we expected them to help us with travel not hinder us. Every time we tried to have them book travel they never got back to us-therefore wasting our time- or when they did back to us they never saved us money! They never gave us what was promised to us ie: plane tickets and 100 in gas. What a scam!

I received a post card in the mail with a Delta company logo announcing I have been selected to receive two complimentary round trip airfares to anywhere in the U.S. My husband and I went to the Hilton Hotel in Columbia, MD to get our tickets. We attended what turned out to be a vacation membership presentation and entered into a membership agreement on March 10, 2008 where we charged $3,596.00 to our credit card. When I returned home that evening, I looked the company up on the internet and was concerned about the complaints that were posted and their website.

I mailed a Notice of Cancellation on March 12, 2008 that was received on the 13th. I called the company on numerous occassions to get a status on my cancellation and finally spoke with Shirley G. who said she would mail me a contract release to sign and return to cancel my membership. I received the letter from Ms G. stating VIP Travel will agree to cancel your membership and refund your payment of $3596.00. It instructed me to sign the cancellation document, get it notorized and return the membership material within the next 10 days. It also stated once they received my documents, they would issue me a refund in the amount of $3596.00 within 15 business days.

I have been calling Ms. G. and VIP Travel Corporate office daily requesting a status on my refund and have been forwarded to her answering service every time. I asked to be transferred to the complaint department or owner and was told Ms. G. is the only person in charge handling corporate matters. As of July 2, 2008, I have not received my refund, return call or updated status.

I am being charged interest on the money they have failed to refund in a timely manner and the amount of credit I now have available is signifcantly reduced because of this situation.