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Connie of Half Moon Bay CA (10/22/06)
I was told by Rem Malloy that there would be both singles and couples on my 13 Premo tour of Italy. I am single. I was told I would enjoy great food, wonderful sights...and just a great time. When I arrived on the first day, I was the only single among 6 couples. When I asked Deb (the owner, in Everett, WA) to be released from the trip, she denied that I could leave the trip or get a refund. Rem was also not sympathetic. Aside from being bored with the tour, and the company...who mostly ignored me...I never had a good meal...nor did I see more memorable sights than the standard tourist spots.

When I complained to BBB and the Attorney General of Washington state,and asked for a refund for a miserable trip, Rem chose to slander my character...citing several letters from the boring and dysfunctional people on the tour. He said I didn't have a case, as I always looked so 'happy'...well, what choice did I have!! I am an outgoing, attractive, optimistic person...a teacher, actress and comic...and there truly was no one with any personality on that trip.

Of course, I have low expectations when it comes to people, but this trip was unusually dull and stacked with very weird people. Some of the men, and even the tour guide, were pointing out the prostitutes, (in front of wives), as we entered Rome! This company is corrupt and is totally irresponsible when they tell their clients lies and then do not release them from a disappointing tour. Even TripMate or TripSafe (the insurers of the trip..whom I paid $450) are corrupt and will not refund my money. $4000 is the amount paid for a dull, and miserable trip for me.

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