I recently started looking into selling my timeshare. On the Timeshare Adventures website, there is an "instant cash offer" that is advertised that I assumed was bogus, but figured it was worth a phone call. I didn't speak with anyone until about a month later after my initial call. And when I did, Mr. ** literally yelled at me accusing me of speaking to 3 different representatives, and informing me that "if you want us to sell your timeshare, you have to pay us $795." These people are crazy. They offer a terrible service and have even worse customer service.
Consumer Complaints & Reviews
Sheryl called me after I answered a survey, noting we had a Timeshare we wanted to sell. Timeshare Depot called first but we didn't have the upfront fees. Sheryl called the next day, saying that they were the best in the country for selling Timeshares. We let Timeshare Adventures draw $400 from our debit card in November and they withdrew $395 from the bank within an hour of my finding out they were fraught with problems, their website was misleading, there was no mortgage broker in-house as advertised, and I was hung up on twice, with Sheryl saying, I'm not letting this ruin my holidays (12/30). They've not called since.
I went right to our local bank and pleaded with them not to process the $395. I filled out a form of what happened, the name and phone number of the third party that alerted us and, in fact, made a 3-way call to expose their claws.
I'm 54 and on disability with a brain injury. My husband is 71 and not computer, e-commerce literate. I did a check online and found 20 pages of complaints, states, settlements, email addresses of government agencies that had been involved. The next site I checked for complaints against them led to this sight. We make $2200 per month.
Wyndham in Las Vegas strongly armed us with four different sales representatives, on their premises, driven there by their driver. We were in a room and couldn't leave short of asking for a phone book to call a cab to the airport. Finally, we signed. On the 34th day, I called to cancel and was told, "tough luck - you must cancel in 30 days." Letters to Wyndham's VP's resulted in one phone call that said we were released from our contract and our credit would not be affected. We'd have the letter in a week. It's been six weeks and I didn't think fast enough to ask her name, address, position, and phone number. We've lost Dave's entire retirement ($30k) and are going through debt retirement because of companies that promise to help start a business I can handle with my frontal lobe injury and they will coach me. But when our credit cards were maxed out, they stopped calling.
Can you help us, please? We're running out of propane (in NW, PA) and my husband has six stents in his heart and is cold all the time. The propane company said they would deliver 100 worth when they had a load in this area. For ten years, Dave has paid the entire tank bill on the same day, but now, our tank is down to 12% with no estimate of when it will have some propane in it. We're doing a reverse mortgage to try and pay everyone while we just survive, with nowhere to turn.
Our 30K is gone. We are 18K in debt, and have a timeshare with a company that won't sell it, no heat, no groceries, no travel, no credit. Dave's credit rating was 750 two months ago; it's 510 now. We don't know what's going to happen to us. If Dave doesn't die of the stress, he won't be able to be warm enough either. Emotionally, it's been awful. I cry, he stresses. Our minds are racing for solutions but those available want money upfront to help us! I've been homeless and relocated after storms. I'm afraid of our future.
