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Steve of Lanesboro MN (07/13/08)
We were 57 miles from home and head winds were too bad to pull our trailer so we tried to find the cheapest room we could. $70.00 for this room. nails on front of furniture holding it together, with water damage to furnishings. Room extremely small. This has been the worst room we have stayed in on our 1000 mile trip. terrible!!!!
Just a really bad mood
Billiejo of Marshalltown IA (06/18/08)
This was the worst super 8 i have everstayed at.The front desk clerk was rude.When we went to our room it stunk it looked like it had not been cleaned for months tv had a layer of dust on it floor was filthy there were dead bugs in the bathroom on the floor. The chairs had cigaret holes in them.The bedding didnt even have fited sheets on them.
The outdoor pool was filthy dead bugs and stuff floating in it.Looked like it hadnt been cleaned in months also. Paid too much for the way the room was.It was filthy and disgusting.We were in town for my daughters national tumbiling meet and that was the closest motel that wasnt already booked and outragouse in price.
Gail of Richmond VA (12/09/07)
I made a reservation 2 weeks in advance at Super 8 and was quoted the rate for that weekend. Upon arrival he tried to change the rate for myself and another person who was in the lobby at the same time. He was extremely rude but gave us the price we were quoted. When I entered my room I noticed a large amount of flies in the room. I went into the bathroom and found dried vomit on the toilet seat. When I went to the desk to complain I was told that their was no one available to clean the room. I told him my room needed to be cleaned now, so he responded he would clean the room in the next ten minutes. I returned 15 to 20 minutes later and found that someone had been in my luggage. At that time I gathered my belongings and went to the front desk and demanded a refund. He gave me money back,and I had to spend more money than I had budgeted for expenses. Other guests had equally horrifying conditions.
I returned on Dec. 7 and 9 to ask for the owners' name and was refused that information, and after several minutes of me trying to explain the danger that the guests could be in, telling him that I was going to do anything in my power legally to shut them down, he informed that I didn't know who I was messing with. I have filed a formal complaint with Super 8, and the franchise owner has 7 business days to respond to me. I would like to know who regulates hotels, and who else I need to contact to have this establishment repaired (if that is possible) or shut down. Thank you.
Lisa of Wellington KY (02/27/07)
I did not get a refund for the two nights I did not stay during a 5 day reservation. I only stayed 3 nights and attempted to get a refund on my credit card.
Yvonne of Gastonia NC (07/04/06)
Our stay was from 06/30/2006 - 07/03/2006 stay was due to Softball Tournament arriving late in the evening and leaving early in the mornings This was the worst hotel to stay at, we reserved 8 rooms all 8 rooms had problems
We had to get our own towels daily, rooms not clean, Mold in all rooms. Charged more then what was given as a receipt. My unit alone room 1068 soap dish fell off the wall during a shower the soap plate that fell off wall was full of MOLD! the ceiling has mold from a water stain and the plaster and was missing, Cockroaches in room. doors didn’t close properly, keys had to be reset daily, floors and stations were dirty.
George of Simla CO (06/15/06)
I arrived at Super 8 in Corpus Christi TX about 5 PM on 6/1/2006 & they put me in a room and when I walked in with some of my luggage the carpet went slosh, slosh and had about 1/2 of water in it so I went back to the office and they had no other room to put me in so they moved me to Travelodge right next door and they wanted me to pay $25 additional then I paid by credit card to Super 8 and they went to Travelodge to run my AMEX card because their computers and everything was broken so I told her I wouldn't pay $25 extra because it wasn't my fault after booking approx. 1 month ahead of my arrival and they both told me it wasn't their fault either.
I don't care whose fault it was, I was the one being put out and embarrased in front of other patrons, so then Travelodge decided against the additional charges and booked me in for the same charges as Super 8 and they talked like both Motels are connected like in the back office so there shouldn't be any problems she told me so I moved in and went to breakfast one morning and at night I went to get a coupon for the complimentary drink that comes with the room as well and a young gal at the front dest said I couldn't have the breakfast nor the drink because I wasn't paying full price for my room and she said she owns the place and that's the way it is.
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