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Consumer Affairs


Special-T Travel

5050 S HWY 17-92, Casselberry, FL


Consumer Complaints & Reviews

I received a call saying we had not taken advantage of a vacation package. It was for a Bahamas cruise of 4 days and 3 nights. They would include 4/3 Orlando accommodations and 3/2 Daytona Beach accommodations. Additionally we could have either theme park tickets for 2 or a rental car. We paid $118 and got the package in the mail. I finally looked at the package several months later and did some research on it too since the cruise wasn't a real cruise it was only to Grand Bahamas Island and a hotel stay there. You had to find your own transportation from the dock to the hotel. Since we were also told that the cruise was for two people and an additional two people would be free but when we got the package we had to pay more than the package and persons 3 & 4 were not free we didn't send in the voucher for the cruise. We just sent in the Orlando/Daytona Beach accommodations hoping to get something from our payment. We sent them our dates for 1st and 2nd choice.

Now I have talked to someone from a different company saying we had to pay a $100 refundable deposit for the accommodations. We already paid the $118 for the package and now they wanted more. I refused to pay it since I had read now that many people would give a CC# and get billed for more than they had authorized. I felt like we paid for the package and shouldn't need another deposit since if we don't show they get the money we paid. The company said they were trying to get our reservation for Special T Travel. I spoke to Dave who said he was with Quality Assurance with Preferred Guest Resorts. I told him I just wanted my money back and he said to contact Special T Travel,

I have filled a complaint with the Florida Department of Agriculture and Consumer complaints and urge everyone who has had a problem with Special T Travel to file a complaint. You can fill it out online and then send or fax them the information about what you bought. We bought this thinking it was a real cruise for 4/3 and not a boat trip to an island and hotel on the island. For about the same price you can get a real cruise with all meals included. We were going to Florida for a graduation and that is the only reason I bought their package.

I paid for travel packages 3 times, amounting to $600.00, and never received written information, or means to contact them, and take my vacations.

I signed up for a package approximately 8 years ago worth $400 & decided not to pursue it and to take a loss. They had a different name at the time. They keep calling three times a day on an average now. I have asked to be taken off their call list and have asked for their corporate number but keep getting a sales pitch or hung up on. Last call was a yelling match between me and customer service representative. Rep said his name was Larry ***, not likely. But "Larry" was extremely antagonizing. I would love to know how to stop their calls once and for all. May have to call Clark ***.

I purchased a travel package which included a hotel stay and either a 7-day car rental or 2 theme park tickets. Six months later, after having several conversations with Special T Travel about my package, I faxed in the form in order to book my trip. Two days later, I got a phone call from Special T Travel and they told me I cannot get the theme park tickets I was promised because I didn't have a "major credit card" --the same Visa credit/debit card I paid for the trip with and spent 5 minutes confirming with the representative when I bought it that it indeed was sufficient. Now it is not sufficient.

Needless to say, I was extremely pissed and have planned the trip to take my 9 years old son to see Universal Studios Harry Potter. Now, they said all they could offer was the $19 a night fleabag hotel for 3 nights. And because I could not go through the timeshare tour, I could not get the theme park tickets. Special T Travel is telling their representatives who call on the phone to tell customers that Visa/debit/credit cards are sufficient with which to tour the timeshare organization and then only later when you go to actually USE what they sold you, will you find out they were lying through their teeth.

They refused to uphold their part of the contract. I can only assume that the next course of action would be small claims court. Special T Travel said they were going to refund my money, but now I am supposed to believe the same lying scam that sold me the piece of crap in the beginning; AFTER I clearly explained I was single, my income, and the fact that I only had a Visa credit/bank debit card. Whatever the case is, they have found a way to access a line of free credit for an extended period of time, and that is by lying to people when they sell the package and then simply refund the same amount later when it turns out they cannot deliver on what they earlier agreed to deliver which by the way, was recorded as per federal law. Anything they are selling for $200, you can buy for $20. As long as you go into it knowing that you cannot go wrong with this band of slimy operators.

I worked in the boiler room of Special-T-Travel and chose to terminate on February 15. I told them that I would return on Friday, February 25, to pick up my commission check for the week ended February 20. They told me that all sales for that week was cancelled and no check was due me. I spoke to the manager who was at a casino playing poker with my commission money. Beware to the customers overpaying for a vacation package at $398-$498. If you hold out, you can get the vacation for $138! Sales agents are told to price the vacation package at whatever price they think the customer can pay.

I received a call and was offered a 3-night free stay in Orlando with $169 for packages (several different ones included) and had to do a tour of timeshare facility. I paid $169. Then, when arranging the Orlando trip, I had to pay $45 each night for upgrade. That was a scam all around. The hotel was dirty and buggy so much so that we left a day early. We found out that the fee paid was $20 a night so they made money again off me. They were also paid by the timeshare place to get us to do the tour, which we did. We were taken several times here. Others need to be warned about this company and the high costs with them. As a result, we were out $302 and we experienced a horrible hotel time.

I received a call from this #** on 7-26-10. Wanting to sell my Ford F150, I was told it would be placed on eBay within 2 hours, and I also wanted to sell my 2005 Mercury. He told me they would use stock photos to place the ad.This was at 2:43 pm.

Well, I kept checking eBay, and no ad was placed. So I became suspicious and called the next morning and canceled the ads. The lady told me a supervisor would call me back. I called again that day and left my name and phone number. But no one will call you back. I also called the Better Business in Omaho, and they told me that the company has an F rating. The Better Business Bureau was not able to get my refund either. I called Bob ** at ** on 1-08-11, and he still has not returned my call. All I want is a refund on my Discover card. I canceled the ad, so I think I should receive a refund.

I'm still paying the Discover card for something I never received, and I sold the F-150 Truck with a $39 ad in the local paper. I canceled this ad before 24 hours, as they did not do as promised.

As with many of these bloggers, this man was loud, insistent and evasive. The price wasn't stable, the tours multiplied and it just seemed too high pressure and unverifiable. He kept saying that the credit card information would be taped and on file and could be cancelled at any time--I sure doubt that. I am glad that I checked this site before getting sucked in. Thanks for sharing! No damage was done though it's a little disconcerting to know that they have my information.

They continue to call and never leave their name or a message. I feel it is harassment. This number is from Specialty Travel and they call people repeatedly and do not honor "do not call" requests. As soon as you let them know you're not interested or want a supervisor, they hang up on you. I have high blood pressure and do not need added stress.

Bought vacation plan but cancelled within 24 hours. Was told to return all when received and they would credit our card back for the 398.00. Never heard from them and now find they are a scam. Lost 398.00.

I was contacted by this travel agency, special-t-travel.com, stating that I had won a series of 3 discounted vacations (Orlando, Daytona and Bahamas cruise) at a 70% discount, but needed to give my information to hold the package or I would lose it, but would be contacted on Dec 10, 2010 to confirm authorization or not. While on the phone with Anita, I checked the website she gave me for accountability purposes.

On Dec 9 2010, I was contacted again by Anita to authorize the transaction and I explained I had to leave town on emergency and would be opting not to buy the discounted package. She acknowledged this and we hung up. Over the next couple days, I received calls from the agency's phone number and upon checking my bank account, noticed the unauthorized $298 transaction had in fact taken place.

I called the agency back and was connected to Larry, to who I asked why the transaction had occurred when I did not authorize it. Larry stated he must call me back in 5 minutes, which he did and proceeded to inform me he must go through all of the package details to ensure which package I was canceling. I explained I just wanted my account credited and did not need to hear the lengthy details again so my time was not wasted. But he insisted this was the procedure and continued to interrupt me and that the conversation would be recorded, and throughout the conversation I continued to state that the transaction was not authorized.

It continued to be unclear whether Larry was going to fix the problem and the next day I still had a temporary transaction in the amount of $298 from the company posted to my online banking account. I received another call from Larry on Dec 12, 2010 stating he was 'working on a Sunday' to fix the problem. Dec 13, I checked my account and there was a temporary authorization from special-t-travel but the amount was blank, so I figured transaction had been canceled.

On Dec 14, the funds were gone from my account, and I called the agency again. Anita answered and informed me the Larry was out of the office and she would email him to contact me. I asked to be included on the email and she stated this was not possible and proceeded with comments including "I'm trying to help you but I can't just make him appear in the office, we closed an hour ago", to which I responded I did not appreciate her tone and just wanted the money credited back to my account. Afterwards I contacted my bank and had my debit card replaced and account information changed.

Caller ID said NJ. That's not "down here". He said we had done this with a competitor and he could give us a better deal. Well, we had not done this when he claimed we had because my wife was still working full time and wouldn't have been able to get 15 days off all at one time. I said if he sent me the package to look over, I could consider it. He said he couldn't do that. They almost went out of business doing that. Well, I don't had over money to someone I don't know over the phone. If it sounds too good to be true. And I'm on the Do Not Call List, too.

It's the same as other Special-T Travel stories, but I pulled up the internet while we were talking and discovered this was a scam. ( 4 days 3 nights Orlando at Clarion ) + 3 days 2 nights Daytona Beach + Optional Cruise with drinks included + 4 days 3 nights in the Bahamas at Island Palm. + 3 days 2 nights at any one of 21 other places including Las Vegas, LA, Williamsburg, etc. Alamo rental car in Orlando that could be dropped off in either Daytona or Miami or 2 adult theme park tickets (2 yrs to use package just give 60 days advance notice) all for only $198.00 After finding that this was a scam on the internet I simply hung up. The phone number that they called me from does not accept calls and is listed as being out of service.

I kept receiving calls from Special-T Travel (several times a day). Every time I answered the phone, we would be disconnected. I was finally told their building was struck by lighting and they were having problems with the phones. David told me how great the vacation package was and he kept adding things to the package and lowering the price.

I got price down to $139. He said he could do that since he worked them for 9 years. I told him I had to talk to my husband before I say yes. He told me he would hold. I told him my husband was working and I would not be able to get in touch with him and he would have to call me back. He said he couldn't do that, they only call families one time.

If I couldn't sign up now, then he couldn't call back. He said he could give me his personal number and I could call him back by 4 pm. He called me around 12 pm. I told him I didn't know if my husband would be back. I explained that I have sign up for different things in the past, and it came back to bite me in the end. And I didn't want to take any time share tours because people get very rude when you tell them no. He said there isn't any tours to sign up for anything.

Well in the end, he got rude and I just hung up on him. Beware: don't sign up with this company!

Received a call on 8/20/10, explained not interested as we do not do business with this company. Male caller was rude and said "You have not hung up yet" as I told him that I was politely trying to get off the phone. He was obnoxious and I stated we are on National Do Not Call registry, he said 'go ahead and file a complaint, we have been in business for 18 years. ' He continued to harass me despite me explaining about a death in the family and I don't want to be bothered with solicitations. He continued to harass and taunt me stating, "You still have not hung up, have you?" until I finally hung up on that rude man.

The comment posted in July, 2010 stated that person was also on the do not call registry. Realize to file a complaint against company, you have to submit info to national do not call registry before they can look into it and hopefully they will take care of the rude employees at this Specialty Travel or Special-T Travel in Florida.

Special-T Travel called me last night with the usual "too good to be true" types of travel package promises outlined on this site. After finding this site, I'm glad I said no to their high pressure "do this right now" techniques. I think they are also violating the "do not call" rules (I am on that list). They were quite vague about how they got my number and I am nearly 100% certain I have had no prior dealings with this company. Perhaps someone should start hitting them with the penalties for "do not call" violations.

On 3/31/2009 we purchased a travel package to FL from this firm. When we received the confirmation 6/18/10, the location had changed and would have required a 4-1/2 hr. trip to utilize one portion of the reservation. It also turned out that the rooms were not even at a level of Motel 6 and to have other accommodations would require additional money. We had been led to believe that the accommodations were condos. It felt like a "bait and switch".

I replied via e-mail that because of the change in location and the level of accommodations, we wished to cancel the reservation. This afternoon. 6/23/10 we received a call from Karen indicating that they would not refund our money; however she would waive the $35 cancellation fee. I'm not sure where the cancellation fee came from as we had not acknowledged their e-mail with the itinerary change other than to cancel.

Since they are out of state, I'm almost certain that we have no recourse. We are fortunate that it is a nominal amount of money. I just want others to be aware and perhaps use a different travel firm. We lost our original fee of $118.00. We thought we were simply paying an exchange fee. We are fortunate in that they do not have our current credit card as do to an instance of fraud our card had been reissued.

These people are also targeting UK. I got a call from Special T Travel stated i had won a trip to the Bahamas. I asked how i had won this trip and was told that someone who had visited th Bahamas had given my details - it just so happened my grandad had returned from Bahamas 2 weeks previously. So i litened to what Ricky had to say. He said he'd give me the companys web address so i cold check it was ligit while on the phone.

Luckily for me it was such a bad line that it cut off.. Lucky escape for me i think! I googled Special T Travel... yes THEIR website looks ligit, but it is followed by tonnes of compliants/scams/rip off messages about the company - like the following reports on here. At no point during the call did Ricky say my name - surely if someone i know had entered me for a competition to win a holiday they would have given my name! Luckily i did not lose anything as i managed to 'accidently' cut them off. Although it'll be interesting to see when my phone comes in if i was charged for their call?

First I received coupon vochers in the mail with my last name misspelled then I have been getting phone cals from a 954...# they have called about 6 times and each time they lower the price but todays was the best. for only $198. I could get a bahamas trip, florida trip w/magic card and Orlando and Daytona 3/2 stays. The price started out at $798. But the thing that caught my attention was suddenly I would no longer be staying at La Cayas Resort in the Bahamas now it would be Palm Isle. I said I need to email my husband and he gave me 1.5 hours to call him back.

Then I looked up Palm Ilse hotel and it does not exsist. ?Then 2 hours later he called back and said he had been out of the office and what did we decide. I said no thanks and hung up. Thank God I did not give him any information from the bank. But he has a great deal of regular personal info. He even knew my credit score. Even I have a hard time to get that! Buyers beware!

So, on May 23rd, I attended Rock on the Range, a concert event held annually in COlumbus Ohio. While there, I entered a drawing for a vacation. A week or so afterwards, my roommate got a call from Special-T travels claiming she had won and all that. Made it sound real nice. 4 days in orland, 4 days in Vegas, 3 days in Daytona Beach.

ABout a week after that, I received a phopne call from the same number, claiming I had won the same drawing. They confirmed my address and such, told me the details of my trip (which, admitedly looking back, sound too good to be true, which usually means it is), then forwarded me to some other department. Here, they told me that they needed blling info (my debit card number). Like an idiot, I gave it out, assuming that if they called from the travel company sponsering a trip at a well-established event that it should be legit.

A few hours later, I inquired to my bank account to learn I was negative almost $500. I tried to call the company back, but everytime was met with a recording claiming they were on the line (experimented and I guess that all incoming calls get this voicemail, even at 2am *ahem*). I called my bank, who are currently investigating fraud charges. How can these people do this? It is CLEARLY a violation of both state and federal laws, yet why is NOBODY doing anything about it?

The first call came in on 05/28/2010 the first call came in at 8:01 pm last night I answered the call it was this Special T travel company. They wanted me to extend a vacation package I susposedly bought 2 years ago. I told them I was not interested. The guy got real rude when I told him this. Now today> on 05-29-2010 I got another call at 12:20 pm this afternoon I missed that call. Then at 8:24 pm I got another call from --- missed the second call.

Then at 9:50 pm a call came in and my wife told the man from Special T Travel when he asked for me that he was calling a cell phone and that the cell phone wasnt even my personal cell phone it was my cell phone from my job and asked why they are calling at almost ten oclock at night. she was told they can call me anytime they want to call. she handed the phone to me after she boldly told them to take my number off their list and not to call my phone again.

I hung up then at 9:53pm a 800 number called right back it was Special T Travel again. I answered and told the guy that I had just spoke to someone last night and told them I did not want any thing from them and to take my number off their calling list and not to call this phone again. He said something I couldnt understand because he spoke broken english and I hung up.

Then at 9:56 pm a 011-0 number called and it was the same man from Special T Travel and he I asked him if he understood what I had just told him about calling and that I was going to report him because now this is starting to be harrasment and he said go ahead he wanted to see what the concaquences were going to be! I then hung up one last time and shut my phone off. Now how can these people do this. This phone they are calling on is listed under my work it is a buisness cell phone but the numbers they are calling from are out of the country I believe some of them are. and I asked them to stop calling and they wont I want to file a complaint against this company

I received a call just moments ago by a man named Yuri. He said he was a promotional director of specialty travel & told me because of my good standing with our timeshare that we were choosen for wonderful trips in Florida He then pushed very hard to get my information (credit card) because I "won" a trip with free car rental. I wasn't sure so he offered me another trip to any of 17 places in addition to Florida. My husband is out of town so I told him I'd have to talk to him when he gets back & he very loudly told me it is for today only & he'd throw in another trip - a total of 3! It's only $139.00 for all of that so just give me your information. He knew my address already but I told him that I was hanging up because he was rude. I then looked Specialty Travel up & called them finding out that they have no connection with Special-T Travel in Florida. When I looked up Special-T Travel I found complaints & would like to add mine. I worry a bit because as I mentioned my husband being out of town for a couple days. This guy was so loud, rude & pushy. Why do these people do this? Can't anything be done to stop them? I really don't believe him.

Thank goodness, I found these sites. The last two days, I was getting these calls from 954-. I reverse looked up and it came from Florida. I was just in Florida so I thought maybe it was someone I had hung out with at a golf tourny. Anyways, I called the number and was transferred twice to Jim N. He said I had won a trip. I went to a sportsman show a few weeks ago and the only thing I filled out was one slip of paper that I thought was a reputable company, brand name and all. Well, I was listening and then the $398 luxury tax came into play. I didn't pay it, didn't give out my info. I wanted to dig a little more. He's supposedly calling back next Friday when I get "paid." Best excuse I could come up with. I won't be answering that call.

I had received a phone call twice around 5:30pm pacific time. I have answered the second call and a man named Tyler came on the phone. He asked if my husband was home and I said, "No, he is away overseas". The guy said that we had won in a raffle draw and congratulations. He was describing that we had won a watch and we were the winner for the big prize but our name wasn't pulled up by the computer in 2007-2008. I said, "Yes, i remembered speaking to someone about it but rejected the offer".

He was saying that because my husband is away that he had to dot the I's and cross the T's to make sure that I was able to receive the prize according to federal law. Well i said o.k.. He was confirming my husband's old address in which he had already had the information from utah. I said that the address is incorrect and give him our new address. He then said, "Now that we had confirmed your address here comes the fun part you have won a trip that is worth over 4500 dollars, are you excited?!".

Of course I was excited but was holding it in. I replied yes and asked what exactly did we win and he said, "At any 73 destinations you can choose from including Florida (which he always mentioned)". Of course he sounded friendly and courteous. Now, for me to confirm that this is the right person for federal law purposes we must have your credit card number to verify. So, I did and he said, "This card number is different, are they both linked to the same account?" and I said yes.

He did ask, if I was authorized on my husbands account? First, I said I think so then he asked again then I said yes. He said, "I bet it sure was worth purchasing over 400 dollars worth of magazines over an year to receive something bigger and better". Tyler said hold on so we can get the information through (but I failed to mention that this man sort of sounded like a machine). He said, "Congratulations you have won a trip to any of the 73 destinations to choose from. You have to give a big yahoo for us over the according machine for our promoters. You are very lucky i hope you and your family have a good time and God Bless. Now, I have to transfer you to the sponsor/department. They will give you a call back and please keep your phone line free. If you are on the phone when we call you will lose the prize."

So, someone did call me back. The man introduced himself and his name was Jeffrey **. He described that because the trip is worth over $4500 that I have to pay 10% of it and you'll receive your package in the mail ($395.00 we had to pay to receive). He didn't confirm if it was okay to go through with the transaction instead he charged it through without authorization and told me that the card declined. I said, "Yes I know there is nothing in there and I for one didn't authorize you to send through that transaction. You just told me how much would I have to pay for me to receive the package".

He sounded disappointed but tried to hide it. I asked, "Is there something that I can receive such as an confirmation # to claim it later?". He said sure and gave it to me and he asked when will I be able to pay. I said, the first of February (but he didn't know exactly when I would be receiving funds). He said, "You have to give me a call back on the 1st so you can get your prize after the payment". I said, "Okay" and hung up.

Little did both of them know I'm not on my spouse banking info. I looked up the info from this website immediately and did a background check of how they conduct business. The account is under mil so even if they tried to charge it would not overdraft and reject if their is not enough money so "haha". They gave themselves away and it were the little things.

My son supposedly won a vacation package at a golf show he attended. Special T Travel contacted him about the 3 vacations he won. If he would leave a debit card number they would send the package for him to review but no money would be taken out of his account until he told them what package he wanted. He later decided how stupid this was and checked his account and over $400 had been withdrawn. He is a college student with money in his account for tuition and books. Any help or info would be greatly appreciated.

They took money when they said the trip was free off of my visa.

This company called me almost daily for months on end for more than a year after signing up for a raffle at a local convention. I told them multiple times to stop calling, but they never did. Additionally, they called from a one-way number that could not be returned.

I finally listened to the sales pitch and my boyfriend and I decided to purchase an Orlando vacation from them. While on the phone (speaker phone) and after agreeing to purchase the Orlando package, the female salesperson transferred me to another salesperson, a male. The male salesperson told us that they had just had a cancellation on a Las Vegas Honeymoon suite package at Hard Rock Hotel and if we wanted to have that vacation, then they would add it on for another $50, and we could use both packages in the next year and a half. We thought at the time that it was a little strange to offer a specific suite at a specific hotel for an unspecified date, but we agreed under the conditions that we would be getting the Honeymoon suite at the Hard Rock Hotel in Las Vegas.

When the package arrived, there was not anything mentioned about the specific package we were offered, but we assumed it would be taken care of when we made the reservation. In September 2009, we made our Orlando reservation and also asked about the Las Vegas reservation. At that time, they told us they would book us in either the Excalibur Hotel or the Sahara. Neither of these hotels is very nice nor would we ever chose to stay in either, and we would not have purchased the trip if this is what we had known that those were the hotels which we were going to stay. When we asked about the Hard Rock Hotel, one of the agents stated that she listened to the recorded tape, and we were never promised the Hard Rock Hotel. Both my boyfriend and I were on the line, and this is what we were promised, not by the regular salesperson, but the male salesperson we were transferred to. Not only did the salesperson mislead and lie to us about the package we were promised, the salesperson we spoke to in September/October accused us of lying.

Based on these circumstances, we are not interested in going on either vacation and are not interested in doing business with a company with deceptive business practices. Now were are stuck with two packages we do not want with a company we do not trust doing business with. If they call potential customers non-stop, lie to their customers, and turn around and accuse their customers of lying, then I can only imagine what type of company this would be and what kind of a disaster our vacations would be. I don't need to experience it. We have contacted them multiple times, and they have refused a refund and will not return the multiple e-mails we have submitted.

Some guy said that I won a trip to Florida. When I look up the web set I found out that were a smaw.spelling is bad, but you get what Iam saying.

I was solicited and bought a travel package for $193. I changed my mind and disputed the package. I have tried for over a year to either get my travel package or my money back. I have neither. Debbie promises me and I fall for it time and again that she will fax me the discharge so I can present it to Discover and get my money back but she never does. I need help. I am low income and on oxygen and this has been an emotional and financial problem.

Rung by staff offering holiday for 4 people as i had signed onto web offer Needed to pay $Aus998 and paperwork will be sent. Have done research and foun not very reputable company. Emailed i will return paperwork and expect my money back. Is there anything I can do to hopefully, make sure this happens.

I received a phone call tonight informing me that I had won a trip to Florida and other places north of the equator, free passes to Disneyland, etc, some wiz bang cruise and to top it all off a trip to the Bahamas, all for the low, low price of US$998 (for 4 people). Sounds too good to be true?? of course it is!!

My suspicious nature kicked in straight away, but I was taken by surprise that they had actually phoned me, how did they get my number, it's not listed?

They informed me that I had filled in some application form or such to be in the running for this "fantastic holiday".
The girl I spoke to couldn't stop giggling (the whole thing was a joke to her).

After she fed me her BS, which she admitted she was reading from a prompt sheet, she transferred me to my "personal Travel consultant" who would organise everything for me.

Upon telling this guy that I was waiting for the catch, he led me to their very legitimate looking website to assure me that it was all above board and then asked me for my credit card details.
Unfortunately for him, I was not convinced and declined the offer, at which point he said that the offer was revoked and they would offer it to someone else (there's one born every minute).

I'm lodging this as a warning to everyone.

Today I was contacted by "Chris" He explained that I had not taken advantage of a $2000 package to Florida that I won 2 years ago. He explained that he was with Special-T Travel and representing RCI Fulfillment Group.

When I attempted to ask Chris how much this would cost, he neglected my question and launched into his pitch.

Chris explained that I had won a all inclusive package regarding time-share in Florida. This $2000 value included 4 people; 4-days/3-nights in Orlanda; 2 adult passes to the theme park of my choice (or car rental); an Orlando magic card pass worth $500; 3-days/2-nights in Daytona; 4 tickets for a 6 hour cruise on on Sun Cruise Casino; 4-days/3-nights in Fort Lauderdale; and a 90 minute preview of complimentary resorts.

In order to take advantage of this opportunity, I needed to provided a $168 "activation fee". All he needed was my Visa or Mastercard number.

When I explained that I would not give him my credit card number, he asked why. I explained that I do not accept solicitations over the phone, I don't know him from Adams off ox, and NEVER provide my credit card number. Before I could complete my explanation he hung up.

Chris had called from a cell phone # 305-479-2657.

This is an identified scam with a good deal on the net to reference it. None of the blog postings have referred to RCI.

Jim

Same story as others'. Began with a Random phone call promising prize trip to Florida. Gave Visa card details. Unable to make contact at slafunvac.com or 18008610854 Rang to cancel vis card but already debited.

Feeing very foolish - no documentation of any kind. If only it had been Nigeria, I would have stopped it straight away! The 3 friendly American accents took me in! My bank account has been debited more than AU$1000 to Visa Special T Travel.

I received a telephone call today from a person from SPECIAL T TRAVELLING. Well i got several persons on the phone.. One to inform me about the a package to Florida Orlando i have won incl a cruise to the bahamas. a second person informed me what the trip included. And a third person informed me to be sure that it was no scam.

They asked me for my credit card number which i gave first. I started to feel suspicious and i asked if it wasnt possible to confirm that by email. they said i didn't have to worry because who would make a phone call from the states to belgium which is very expensive. As soon as i got home i called my visa company to inform them to block my card. Now i have found this site that it is A SERIOUS SCAM! thank God i trusted my feelings and i didn't sufferd any financial damage so far yet.

How does Special T Travel stay in business?

1. Like many others, if I had found this website, I would never have been Scammed from Special T Travel.


2. Although I initially had my doubts about the original over the phone offer, I believed my 20 years business experiance and paying with a visa would be protection enough. I was wrong.


3. Feb, 14 2008: I bought the 4/orlando, 3/Daytonaetc..
Only paid $169 Cnd. *Included
car rental and 2 Universal Studios tickets also.


4. Oct 14, 2008 I call Special T Travel to book my family Spring break (for mar 2009). Surprise there's a few added costs..Hey travelers know little extra are nothing new. Then...here it comes (THE BEEF)..I was offered to upgrade to a better Resort for only $69.00 per night. I told Special T Travel to Email me the info. I checked out the Resort nearDisney.Nice. I went ahead and booked 6 nights with Special T Travel. A couple days later I booked Flights for the family though Sunwing in Canada.


October 14, 2008 I had not recieved the Email of confirmation from Special T Travel. I called them and was told that the girl who gave me that offer had been fired and Special T Travel could not honor the travel arrangement that I had booked with them. Money paid no trip. Then they started with the substitutions and game off hard ball.


5. I told them I'm not a tire kicking picky consumer, I just want what I was
promised and paid for. No. Nothing. I fought and fought with them for the hotel refund, Im checking with Visa again to see what happened. As for
those 2 Universal Studio Tickets, the would surely be worth my $169..No again, they do not mail out tickets.
You have to pick them up at a
"WELCOME CENTER" ever been on a TIMESHARE PRESENTATION before?
I was promissed and took notes from the very beginning "no timeshares". Check and mate.

5. The moral of my story is if you're reading this it's probably to late, you're allready wearing the Special T Travel brand...Sorry.

But this is why I'm on here:

They have hotels advertising on the Special T Travel website..Do they know about Special T Travel? How do we make sure they know what Special T is doing?

I haven't figured that one out yet, I'm going to try and Email them the crazy Emails that went between Special T and I.


HOPE: The Resort I was promised near Disney has stepped into to help me out..A true thank you to Claudine at The Regal Sun Resort near Disney.
If other resorts did the same...
well people like Special T Travel,
wouldn't be taking our money.


If you know someone from the hotels
advertising on the Special T Website,

have them look up this website and the others, lets make the hotels accountable for "questionable marketing techniques". With that we can turn the tide on those buggers at Special T Travel.

Also if you are an Employee of Special T Travel and you are reading this, I wish all but good, but understand: No single drop of rain believes it is to blame for the flood.

Purchased discounted vacation package over the phone for 110.00. This was for lodgingin Orlando, Daytona, Cruise, and bonus locations, including choice of rental or theme park tickets. Was told that I was not obligated to attend a condo tour, but would be offered some type of upgrade if I did. I booked a trip to Orlanda ( 3 nights ) and Dayton ( 2 nights ). Upon doing so I was notified that there was an added fee of $35.00 per night for additional peak season rates. I discussed with cust serv and we agreed to take the condo tours and waive the additional rate increase.

I received a package of information in the mail, but never received an itinerary. After our stimulus check arrived, I called Special T Travel back to cancel the tours and pay the increased rate and get out of the condo tours, as well as cancel our car rental in swap for theme park tickets. I did this approximately 6 days prior to our travel date. I also mentioned I had not received an itinerary. They insisted they e-mailed it to me, but whatever. In the process, they stated that there would be a $50 fee for cancelling the car rental ( somewhere it is supposedly written that any fees are imposed for cancellations within 10 days of travel ).

All in all, I was smacked 270.00 for the peak season and car rental cancel fees. Total invested to date: 380.00. I could not make the trip due to starting a new job, so my spouse and oldest daughter went instead. Upon arrival to their welcome center, my wife was given the voucher for the hotel, but there were no theme park tickets for her. She was told to come back the next day.

The hotel (Ramada) was simply a mess. Filthy with no amenities with the exception of TV in the room. A credit card is needed for coffee in the lobby, as well as a guest computer by the minute. The beds were broken, the beds were stained (yuck!), and the floors were dirty. She requested an upgrade to another room with a fridge ( 20.00 more per night ) and was accomodated, just to find the same filthy, broken conditions. I am surprised the toilet didn't have a CC machine on it!

Upon arrival back to the Orlando welcome center for the tickets, my wife was told we were not on the list to get these. This is when she called me at work to tell me her stories. I then called customer service and spoke with Victoria. She was mean and very insensitive, with no cares about the conditions of the room or the quality of the hotel. We argued a bit, but the conversation went nowhere. I was placed into her supervisors voice mail, but a return callwas never received.

My wife was given 140.00 in cash in lieu of the tickets. The hotel, however, is what Special T Travel described as their standard room for those who do not attend the condo tours. The ones that do get a nicer hotel. My wife is still down there and moving onto part 2 of the trip in Daytona. Can't wait to hear about this one ...

1. Extra fees imposed that are not defined in advance of booking any trips. 2. Fees are imposed that are not defined in writing in any of the agreements I have. 3. Although the statement is made that an upgrade is available in return for condo tours, it is not mentioned that the hotels are flea bags with stained bedding. 4. Customer service folks are rude and argumentative causing unnecessary blood pressure increases. The right thing to do was to take note that the the hotel is sub-standard and find us a nicer place, not tell us we are out of luck.

I bought 3 holiday packages from Special T travel in 2003. When I tried to book, there were ALWAYS additional costs added, which I initially paid. Eventually I confronted Denise and asked for a refund, she plainly threatened me that if I don't pay it, she will just cancel my packages, which appears to be the case. I cannot retrieve any information or evidence of payments on my account. I feel robbed and unfairly treated by the way Denise spoke to me. Please help me to retrieve at least some of the money I paid.

The amount comes to about $3000.00. I cannot speak to them again, because of getting bullied and abused.

I never actually did business with this company, but they have gotten my information from the company from Florida that I did business with. I realized that after I gave her my credit card number what a bad move that was. It took me three months of calling and emailing, and actually crying on the phone to these so-called nice people and they don't care. If you complain about how many people cancel their vacations with you, do you not think that they may be a reason why?

I made sure I wrote back in writing (keeping a copy for myself, good idea to use a tracking number at the post office too, to know that they received it!) Then I wrote into the better business bureau of Florida, because Florida has unfortunately had such bad luck with these people they are very diligent in checking out these companies. These are legal companies, but they are still scams! Hidden costs, seminars you have to attend - get out now! I continue, to this night, to have these people call my house at least 5 times a week. They ask me, oh you didn't go on your vacation? Yeah and I think I turned you in to the BBB, then they hang up . ALWAYS ask a company their address, phone#, etc. If the operator is anxious to tell, you there is a reason why and if it sounds to good to be true ..IT IS!


I am not a victim of this company as I am a cynic. However, a friend of mine was succumbed into spending ~$500+ for supposedly winning a package trip to Florida and other promising areas in the Carribean. Even after informing him that it may be a scam and he should research it thoroughly, he ignored this precaution. He went ahead and paid Special T Travel, making it look like money grew on trees. Fortunately, he has a secure job that he can afford to squander cash, even though it's senseless.

Now, the same agency contacted him again because he never claimed his travel within a year. A man named Tom G (probably a made up name) told him to redeem it, and for only $118 all that will be renewed plus more benefits! My friend was about to give Tom his credit card number had I not given him the death stare. I then spoke to the agent on the phone; he told me the same bs.

He was so bloody adamant at having me register and go on the trip with my friend, which made me even more skeptical. I was trying to get the agent to call me back, but he was so hesitant that he was willing to lower the price for $69! Wow, right then I was sure it was a SCAM.


The Speacial T travel called me and told me i won some trip like everyone else, trip to flordia and the 4 day cruise. I didn't buy it at frist but i listened and they could tell i wasn't the exceited. The the manager came on the phone and told me i was the first person in Saskatchewan to win this trip. He also told me the was a multi card holder, however that was untrue,

I didn't say anything. I ask him to hold, and he was like, yeah i haven't had a break all day then he tried to get me to tell him the number of my card (that i don't have) i refused and started making up a number, and told him it was an HBC card. then he hung up on me. Joke's on him!


They rang and explained that we had been chossen to recive 80% off the package price that we had 6 days here and 4 days on a cruise etc but what they didnt tell us is that you need to pay 199pp extra for the cruise that we suposedly got in the package, also there is no airfare and they also didn't incluide the on-land meals? What a shame I have been ringing them for 2 days and i get put on hold for an hour and then they hang up on me.


Since receiving there o so great sales pitch on the phone my wife and i have decided to cancell there trip. And now we are slowly getting the run around.

We sent back all there brochures and travel i tinarary and well to cancel we needed to send in wrighting the we did not want there trip well they tell us that they did not get the whriten cancelation well when we sent back all there stuff in was put right inside there brochure.

This is a response of the TRUTH and not what those that do not want to accept responsibility for their actions..say. The truth is that a phone call was made stating you won a 'cruise' if you made a purchase today...on this call. Why else would anyone give the credit card info if they didn't think they were making a purhase? I know where Special T is located, I know the building. It has been there for years. It is obvious that satisfied customers are NOT going to write anything - only the unhappy ones. Look at the complaints against Wal Mart...Disney.....Delta Airlines.......there is always someone complaining. That is what makes the world go around.

I was randomly called and told I was getting 80% off a trip which started out at a value of $698. The caller was extremely pushy and tried to glorify the trip details, giving almost no detail or outline about the company. When I refused and explained I do not do any online transactions through credit card she passed me to a supervisor. This was a male who put on more pressure and still focused details on glorifying the trip experience. I told the guy I take my vacations on my own sail boat and I am not interested. So then he puts me on the line to a supposed higher up manager who applied even more pressure and offered me the whole deal for $398. I continued to explain that I am not giving out card numbers over the phone. They also tried to push that it was safer than ever to make phone/online transactions. I continued to refuse until the girl on the other line finaly said Great! and then hung up on me.

I had this friendly call just now saying I had won this incredible travel package. As he was telling me the details, I Googled the company and found this site. Of course, I immediately told him to put me on the do not call list (he actually ARGUED with me at this point) and I hung up. Thanks for the advice, everyone.

They phone me to tell me I had won, but I listened to JE, a television information on fraud, and they tell people they've won something weekly; on the internet or by fraud and they ask for money be sure its a fraud.

Purchased vacation package for just south on $500. Have not been able to reach them since purchase.

They said I won a trip to Orlando,Daytona, Bahamas, and a cruise to and from Bahamas. www.specialttravel.com confirmation# RN02230714

150 dollars taken from credit card

I filled out a form from Special T TRAVEL to try and win a trip to Florida and they called me letting me know that I had won, after giving them my credit card number I had decided to look them up on the internet. I had found a few sites saying that many more people had recieved the same free trip package as I had but no one has recieved anything for their trip and cannot get in contact with them, So I imediately called my visa card company and cancelled my card, So that I wouldn't get charged for something that was not going to happen, something that is apparently a huge scam.

Today afternoon, as I was surfing on the net, a pop-up came on my screen announcing me that I had won a wonderfull travel as I was the 50,000th person to use Mozilla Firefox internet server. I clicked on it and called the number to claim my prize (in USA). I won $3000 worth of travel cash for 14 days holidays in Florida which includes 7days/6 nights with rental car in ORLANDO (at a full service hotel within minutes of the Walt Disney World Main Gate.) , DAYTONA BEACH - 4 Days / 3 Nights (at a full service beachside hotel directly on the World's Most Famous Beach.)and a BAHAMAS CRUISE AND STAY - 4 days / 3 Nights (This portion of the package includes cruise to and from the Bahamas and 4 day / 3 night stay at a full service hotel on Grand Bahama. I only had to pay US $898 for 4 persons and US $199 for each person for the cruise (if I choose to make it as it was an option) . Of course, flights from France to Florida an return flights was not included and at my charge.

They was very kinds at the beginning (First Peggy who welcome me and after Chistopher Cahoon who try and try and try to convince me about the security of the payment, etc... BUT, as they wanted me to pay straight away with my credit card without to leave me time to first have a look at the flights prices, etc... I answered Christopher that I will never pay on the internet without to be sure of anything and that I was agree to pay but after 1 or 2 days, maybe more. I told him that moreover, I had a customer number (they gave it to me at the beginning of the call) and that this customer number should allow me to call them later if I decide to pay the journey. He told me that if I want to pay it another day, I would loose all those advantages and pay the full price (us$3000). But, as I was not enough stupid to pay the amount required as quick as he wanted because I told him I need more time to think of that and check the flight, etc, he told me several time that French are not smart as I called from France and ends the call hanging up the phone...

Afterwards,(just after the phone call with Special T Travel) I went back on the internet, just wrote : special t travel on google toolbar and saw a lot & a lot of complains about them. Consequently, I am very very very happy to have been very carefull of them and not have given them my credit card number. As a result, I would say that maybe French are not smarts to them but we are and I am CLEVER. & I feel very sorry for all those persons who have been betrayed and stolen.

I saw a pop-up ad on the internet for vacation cruise and Orlando - so I inquired. The package for up to 4 people was described to me and sounded terrific. I was charged $598.00 for the whole package but didn't use it because my family was in flux with one son being called to serve in Iraq, deciding to marry, and the family all involved in the plans and traveling as a result. In 2004 they called to say I hadn't used my package and would I like to redeem it by adding to it with more benefits.

I received a beautiful brochure and documents in the mail dated 12/27/2004. It looked very official and has detailed instructions, phone numbers and Fax numbers to comply with when ready to make reservations. I called back in February 2005 and said I couldn't go in 2005 as planned, maybe not until 2007, because I was suddenly taking care of a daughter-in-law intermittently in California who was on bedrest to save a baby. They said I could have special permission to do that and just call back when I was ready to make arrangements.

On 11-22-06, I finally saw my way clear to take some friends in Spring 2007 and looked Special T up on the internet by search to call them. To my surprise, the site http://www.consumeraffairs.com/travel/specialt.htm came up instead. I was horrified to read the experiences of others.

I have paid $1000 in all and have lined up two other people who are counting on taking the trip with me in Spring 2007. I have no other money to set up another vacation tour.

Special T Travel claimed that I had won a holiday in the US, by means of an underhanded internet pop-up window. This was not a prize at all, I still had to pay alot of money to Special T! In fact I could have obtained the same holiday for a much cheaper price from an Irish travel agent.I went on the holiday, which include stops in the Bahamas, Orlando and a Discovery Cruise. From start to finish I had hassle with hotels and the cruise, because Special T had allegedly not payed the amounts due.The monies I had payed to Special T for complimentary car rental was not inclusive of insurance and I basically had to pay double the amount as a result. Their customer service was usually unhelpful and arrogant. This company should be shut down as they mislead the public into thinking they have won a prize, when in reality they haven't. Don't get fooled like I did.

Stress, stress, stress!!! waste of money spent of holiday, I've had to tighten my belt in Ireland as a result of Special T's costly scam. 

I admit that I was a fool- I let myself be talked into a deal , because I had to make up my mind by the end of the phone call. The next day I realised my mistake. I then tried to call them - I was given an incirrect tel.number. After I managed to contact them I was told that I cannot cancell my payment.

I am retired, have a very small income and this payment will cause me a lot of anguish. How I will overcome this - I dont know!!!

Originally I was contacted by Special T Travel about the Orlando, Daytona Beach, Bahamas and Las Vegas trip back in 2003 of which I paid $600 and was never able to contact them again. Today, 3 years later, I am told I have an $800 credit owing and if I pay another $400, I will still be entitled to the same offer. Luckily I looked up this website to investigate while she was still talking and was able to convince myself that nothing had changed. I was about to lose another $400.

My friend bought a travel package to Florida from an American tour company called Special-T Travel on the internet. The package consists of 4 nts in Orlando, 3 nts in Daytona & 3 nts in Bahamas. She sold the package to me. Having looked through the small print I realised I had to also pay $15 per person per night hotel tax payable direct to the hotels and also $398.00 immigration processing tax for entry into the Bahamas. This was acceptable to me so I advised the company of my requested dates of travel and they sent me back confirmation of my booking. 2 weeks later they contacted me attempting to sell upgrades on each hotel and car.

I advised them I do not want an upgrade in Orlando & Daytona but will probably upgrade the car & Bahamas. The agent then told me if I do not upgrade I am applicable to a $325 peak season surcharge and that this was advised to me on my documentation. The alternative option is to upgrade for $997. I ended the call in order to check into this. On the reservation request form I completed with my requested dates of travel it states Peak season & Holiday rates may apply on another form it states This is a popular package and space is subject to availability(peak season charges may apply.)Space is limited during peak holidays, special events etc which may require a surcharge.

At present my friend has paid them 600euro approx and my credit card has been debited 398dollars for the immigration processing fee to Bahamas.

I was supposed to go on vacation in Florida in November, 2005. When I arranged my vacation through Special T Travel, they charged my credit right away, which was fine to me. But then in the beginning of December, 2005, I changed my mind and didn't want to travel so I canceled my intinerary with Karen, the manager for Special T Travel, in December, 2005. When I spoke with Karen in December, 2005 to cancel my vacation, we did all the calculations to subtract the fees to cancel my vacation, which at the end I was suppose to get a refund back in the amount of $358 back to my credit card.

As of today, I have not gotten the refund back from Special T Travel. I emailed Karen several times to try to get the refund back, but everytime Karen emails me back saying that they are three weeks behind and she will resubmit my refund again. Today, March 29, 2006, I called Karen again asking for the refund, she now says that they are three to four months behind. She then transferred me to Angie, the processor. Angie said that they are really behind and that I will get my refund in about two to three weeks. I am really frustrated with this company. This is going on for about four months now.

I am incurring interest on this continued balance at the rate of 23.25% monthly as a result of their failure to return the balance of my refund. In addition, as a result of this, I continue to carry a balance instead of having it paid off, which economically creates stress for my family and living situation. I canceled this trip as a result of economic and expect that I should not have endure stress as a result of this company's failure to partipiate in a fair trade and practices act. 

I returned from a Caribbean vacation and the phone rang to infom me of a vacation I won. Believing this to be true I was then offered a package deal for the Bahamas(turned out to be the Grand Bahama) Orlando,Daytona beach and finally if I so wished I could have 1 week in Cancun if we accepted to give one hour to listen to their time share sale.

Having accepted, by share bad luck came Katrina and the cruise and stay became 5days in Orlando, and 10 days in The Grand Bahama which I accepted thinking it will be a great winter break. We arrived in Orlando on 15th December only to be told that we would be staying at the Howard Johnson in Orlando as we were not prepared to fill in deatils of our earnings etc on arrival at the Lake Side Club miles from anywhere and we therefore were not entitled to the free tickets to the theme parks or the free car (which I had opted out from). I tried to reach Kat Kilner for several days and failed she eventually called one day but left no message or details.

When we got to Ft.Lauderdale The Ramada Inn informed us that the booking no longer stood due to fees owing by specialt travel; we again made several phone calls but still no luck, we then paid for our own stay. When we got to the docks it was absolute mayhem trying to gert on to the ferry (cruise). After several hours on board an announcement came asking all the day trippers to disembark, as the Captain suffered a heart attack causing the delay, and so we never sailed for another hour or two.

On arrival at The Sea Isles resort on the Grand Bahama, we were told that we would not be able to have the upgrade (accommodation on the beach front as we were not members of the time share) and were put in separate accommodation across the main road where all the traffic had to pass daily, the main dining room was a thatched roof bar on the beach and as the weather was very cold -- it was extremely uncomfortable trying to dine under the stars. We were compelled to have a Time share sales meeting the following day if not we would have to pay the full price of our stay, we complied as we did not want to pay anymore as we were not told what that fee would be.

We finally got to the town centre only to find it was a ghost town and the natives said most of the shops had been shut for at least two years. The beaches was full of debris and even the show houses had debris in the front area. The jacuizzi did not work because they were awaiting a temperature gauge and had no idea when it would arrive.

WE BOOKED AND PAID $1432.16 BY CREDIT CARD.  But special-t-travel did not send any information/papers. we could not avail the trip, we want the refund and further communication.

I was contacted today by a lady who identifed herself as Elena Griffin at Special-T Travel and said I Won a free trip from some place at a mall or online, a card that I had filled out. I do not remember this but could have. For sure not at a mall but maybe online. I was told I won a 5 day 4 night trip to Orlando at Walt Disney World and park passes to WDW and Universal Studios for my family of 4. In addition I won a 7 Day rental car with unlimited mileage and 4 days 3 nights in Daytona Beach at Ocean View(?) hotel and tickets to a sterling cruise for 4 days 3 nights on Discovery one cruise line.

I am told I have 18 months in which to take the trip and I can split the trip up if I can't do it all at one time. FANTASTIC! Right? She told me also that all my families meals were included too. I asked for the information to be mailed to me since they had my address. She said tickets would be sent once I confirmed my trip and talked to someone else. She was not willing to send information in the mail for me to read. She asked which credit card I use when I travel. Visa or Master Card and then explained that there was a TAX that was not paid for but that was all I had to pay. To get my confirmation number for the trip and tickets to be mailed she just needed me to get my Credit Card out so she could verify it was a Valid Card.

The price of the Tax she said was $389 for the whole family for the whole trip! WOW! What a deal!  I suspected this is a scam so I hung up on her without saying goodbye and checked online and found this site after a yahoo search of Special-T travel.

Bought a vacation package with credit card after seeing a popup on internet. Canceled on phone and in writing within 3 days. Called company 6 times and still have not received a refund. It is July and cancelled in March. Help! Lost $698!!

I booked a holiday on the internet and then was called to pay with my creditcard. about $800 us. I did I sent back a $25 voucher. So far so good.

I simply answered an 'ad' saying I had 'won' a cruise holiday with $1600 US dollars spending. A 5 night cruise with options to go to Vegas, etc.I answered thinking at the time it was a good idea. All I had to do was find the fare to the States. Fine. as time went on I found I could not go and deferred the trip to October/November of this year.( I am still unable to go) Of course I know I can't now get a refund of my initial payment, but it IS transferable. My problem is I can't sell it or even give it away. No-one wants to use it! It might be a 'scam' & special 'T' travel certainly have a unique marketing strategy. I obviously 'goofed' and I'm now left with a bad investment.

Consequences are that I am out of pocket to the tune of$1300Australian dollars. It would be nice to recoup that somehow. Perhaps someone WILL still buy the trip & at least find out what it is really all about. It is a 'share trip for 4 people & I paid for one person(myself) only.

I had a pop up on the my screen saying I'd won a holiday. I called the number and was stupidly but convincingly talked into purchasing a vacation package - and even giving my credit card number. As I must have been dreaming at the time and thought it all sounded so great, although I was reluctant to do it, I put half the money down US $449 on this package. I did receive it in the post, and i faxed them and sent it back as directed 10 dayas after initial contact. I, also am still waiting for my refund. I can see now, after reading other's complaints that I probably won't be getting it back!

As I am a single parent on a low income, it has resulted in bills not getting paid on time and school fees not being paid, and having to borrow money to pay these bills. Not to mention having to watch the pennies much more!

On January 28 2005 I received an offer for a 7 day holiday package in Orlando for four together with a side 4 day cruise to the Bahamas and a Mexican holiday thrown in. Price $US898. I checked the web site and it seemed kosher and rang the office where I was suckered into paying up with the assurance that I could cancel within 30days. I was planning to make a trip to the US anyway so I began to ring round to interest others including friends in the States. When it was clear that I was not going to be able to go to the States, I sent an email with a copy of the invoice attached and cancelled. I packaged the original certificates as requested and sent them back with a copy of the email of cancellation. I tried to ring and have got nothing but the run around. I found your web page through Google. I wish I had gone there before and found your warning notices! They were so glib and convincing!

As 75 year old pensioners who are planning spending their retirement nestegg on overseas travel visiting work colleagues round the world, we find this extremely depressing and distressing. This is the first time we have been scammed from withing the USA. Usually we have no complaints in dealing with American companies. Now we are AUD1100 worse off.

On the internet and pop up appeared stating that I had won a prize, as I have never been on the net before I had a look. Anyway I rang the toll free number and was advised about how I had won a $2100.00USD voucher to use on a trip to Orlando,Bahamas and Cancun mexico for 4 people valued at $3000.00USD. They stated it was a promotion to get more tourists back into Florida and there was only 100 packages at this special deal. Anyway I was on the phone for the next hour or so as they tried to convince me to part wirh $898.00USD to reserve the package for me. I didnt pay but asked them to ring me back in a few days. This all happened late at night, so the next day I did a scam check and found Special-T-Travel on it and it seems that they have been doing this for a while,not providing trips or not providing what was stated when people arrive.

I was very nearly conned but the old if it sounds to good to be true stuck in my head and yes it is to good to be true. I am amazed that this company has been doing this for so long and they havent been shut down yet. They should be put in jail for at least 10 years for the pain they cause around the world.

In Dec 24 2003, I purchased a vacation package offered in a pop-up ad that stated I had won a US$ 2,000 vacation plan. I paid US$698 and I received a 100% satisfaction money back guarantee after the payment was made. My customer # is AA12240302. The package was supossed to arrive within the next 10 - 14 days of payment. It never arrived. I have e-mailed stecial-t-travel Customer Care and have got no reply during the last 6 months. I called their phone # and an answering machine gets my message but I get no reply. It's been almost a year and I just want to get the US$698.00 I paid back.

Economic damage: US$ 698.00 were discharged from my credit card so I know the payment was made and I have got neither the US$ 2000 package they claimed I won, nor the money I paid. Winning a lottery and not being paid is subject for legal claim. I did not get any of the US$2000 prize I won in a fair chance contest. Damage in confidence: I am a Colombian citizen and my confidence in the US commerce has been affected. I have not purchased anything else by Internent since this happened. I do not trust the US commerce system anymore, I feel totally unprotected against these kind of felony and I am advising all my friends and relatives to refrain from purchasing anything that is bein offered through internet attractive offers.  


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