I received a call saying we had not taken advantage of a vacation package. It was for a Bahamas cruise of 4 days and 3 nights. They would include 4/3 Orlando accommodations and 3/2 Daytona Beach accommodations. Additionally we could have either theme park tickets for 2 or a rental car. We paid $118 and got the package in the mail. I finally looked at the package several months later and did some research on it too since the cruise wasn't a real cruise it was only to Grand Bahamas Island and a hotel stay there. You had to find your own transportation from the dock to the hotel. Since we were also told that the cruise was for two people and an additional two people would be free but when we got the package we had to pay more than the package and persons 3 & 4 were not free we didn't send in the voucher for the cruise. We just sent in the Orlando/Daytona Beach accommodations hoping to get something from our payment. We sent them our dates for 1st and 2nd choice.
Now I have talked to someone from a different company saying we had to pay a $100 refundable deposit for the accommodations. We already paid the $118 for the package and now they wanted more. I refused to pay it since I had read now that many people would give a CC# and get billed for more than they had authorized. I felt like we paid for the package and shouldn't need another deposit since if we don't show they get the money we paid. The company said they were trying to get our reservation for Special T Travel. I spoke to Dave who said he was with Quality Assurance with Preferred Guest Resorts. I told him I just wanted my money back and he said to contact Special T Travel,
I have filled a complaint with the Florida Department of Agriculture and Consumer complaints and urge everyone who has had a problem with Special T Travel to file a complaint. You can fill it out online and then send or fax them the information about what you bought. We bought this thinking it was a real cruise for 4/3 and not a boat trip to an island and hotel on the island. For about the same price you can get a real cruise with all meals included. We were going to Florida for a graduation and that is the only reason I bought their package.
