Complain about a product or service

Ramada Plaza Trips

Entertainment for Kids

Ramada Plaza • Recent Assorted Complaints • E-mail Pitch • Advice from Ramada Vets • Attempted Cancellations • Successful Refund Demand • It's No Bargain • Fun for Kids? • The Cruise • Left Behind • Trouble Avoided • On the other hand ... --- News • Plaza Resorts Settles Florida Charges • Robin Leach Unpacks

Susanne of Tecumseh, Ontario writes (3/24/03):
I purchased 2 tickets at $698.00 each and 2 children's tickets for 99.00 each. Upgrades cost $500.00 for this supposed luxury vacation to Ft. Lauderdale, cruise to Bahamas, 2 nites in Orlando. These funds were US. In addition to these costs my flights cost $700 US. The supposed all-inclusive beverages were iced tea only. I dont need to go on & on, as once I checked this web site, I see that thousands of people have been ripped off as well. THE ENTIRE VACATION PACKAGE WAS A LIE and a big scam.

These supposed activities provided for children, for example at the first hotel in Ft. Lauderdale( which I was told was minutes from the beach, sixty minutes to be exact) was a pool. The room was a dumpy, filthy, stinky, and afraid of sleeping in the beds, for fear that the sheets may not have been changed; disgusting, mildew wallpaper in the bathroom, etc. etc. This was supposed to be a great March break vacation for my two-year-old children.

The luxury cruise as they advertise, even today with LasVegas show revue, etc. etc. was more like a tugboat. Its pathetic, when the MC of the supposed entertainment makes jokes about the size of the ship for about 20 minutes, prior to showtime. Oh yes, entertainment for the children, consisted of a colouring contest, and at least $40.00/perday for change for the free arcade.

We arrived in Ft. Lauderdale, and within minutes Alamo Rental Cars were asking for an additional $239.00 for an upgrade. I previously paid for an upgrade, however, the car fit 4 persons but there was no room for any luggage whatsoever. Then parking for the car, while at the ship, yadda, yadda, yadda. I had rented a wheelchair in Canada, and brought it with me. When I arrived at the ship, I was told that it was not necessary. Yes, it was not necessary on the ship, but what about getting off the ship at port in Bahamas, with no taxis available, and me not able to walk anywhere. The buses were not available due to the lack of clearance. So my sons & I sat outside on a bench.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.