Motel 6

I stayed at Motel 6 in Wenatchee, Washington. The Motel 6 was a remodel. The floor was laminated to look like a wooden floor. Well, part of it was damaged and the edges were sticking up. It was awful. Then the door was so old it had all these marks on it and I had to slam it to get it to shut and lock. Then under the door was a huge gap and it would let the heat out and let the cold air in. Then I was blow drying my hair and all of a sudden the lights go out and I am like is this for real! I had thrown a breaker and so I called the manager to tell him and he is saying, "You should not run everything at once like the microwave etc." I said, "I am not running the microwave and this is a hotel. It should withstand a blow dryer, for Pete's sake!" The light by the mirror in the new decor did not even work. I could not believe all the stuff I had to deal with.

When we checked in, we were given a non-smoking room. When we went in the room, the bed sheets were dirty, carpets hadn't been vacuumed and there were cigarette butts and ashes all over the floor. We spoke to the manager who moved us to another room. While in this room, our bed sheets have not been changed, floors vacuumed, sink or shower cleaned, and the worst part is the cockroaches! We have complained 3 times about the roaches. We were told this morning that they would spray the room while we were out.

Obviously they did not. We have been overrun with roaches all evening. We will have to have all our belonging treated before we can take them into out home! We also have called the front desk to see if there is any spray they would allow us to use to at least attempt to keep the roaches out of our things. We were told that it was "locked up" and the manager has the key.

This is absolutely unacceptable that a national motel chain cannot conduct business any better than this. And this will most definitely be our last stay at any motel 6 anywhere.

Nasty! When we reserved the room, we called the 800 # and we were told that they were recently remodeled, flat screen TV. Not! The room was gross. The bed covers looked like they hadn't been washed, TV remote was so old it almost fell apart in my hand. There was nothing but a bed, a table and a straight back chair in it. We reserved a non-smoking and they gave us a stinky smoking room. The smoke detector was brown from so much smoke and it didn't even work! Forget taking a shower. The only towel was a floor mat! They did change our room from a king smoking to a double non-smoking, not that it was any cleaner. I can not believe that in this day and time, we still have hotels this nasty!

Twice at the facility in Capitol Heights, MD, and once at the facility in Camp Springs, MD, the bed linens were not changed after the guest before me checked out. I found bodily hairs, popcorn pieces and dried tomato something on the sheets and one incident very strong smelling perfume. I complained about it and I was placed on both "Do Not Rent" lists.

He's a very rude and disrespectful manager (Nick **) at Motel 6 in San Luis Obispo South #1373. They are very rude employees. Think twice before staying there!

I had a very rude awakening by the maid room cleaners, knocking continuously on my door at 9:00 am saying "service, service, service". I woke up and said to her, "No, I am sleeping" and she went away. I could hear her cleaning next door. She came back to my room and started knocking on the door again and I awoke again and she said again, "service, service, service" and I said, "No, I am sleeping". She went away. I could hear her cart rolling down the balcony and it was very loud. I called front desk and they said sorry, it would be taken care of. Okay! Now this lady comes back again and starts knocking at 9:40am and she says "service, service". I told her no and to stop bothering me. She went away. Now I get a very loud ringing phone call from a Mexican-sounding man saying, "service, service, service" and each time I told him no, I asked him why they keep bothering me and told them to stop it. And all he could say was, "I no English" and he hung up the phone on me.

So I got dressed and went to where I know the motel manager (Nick ***) stays in the connecting motel room, and knocked on his door and I guess I had awakened him and his family and he answered the door very angrily and mad. I began to try to tell him I was having problems with his employees and all he kept saying very loudly and rudely was to get away from his personal room and not to bother him and so he slammed the door right in my face. So I knocked again and he started yelling and telling me to get off his property, to get away from him, to get away from his door and leave his property at once. I tried to settle him down by just talking to him softly and he got madder and pushed me out of his doorway with his big fat large belly, this was a big guy! He pushed me out of his way and went to call the police. I don't know what he had said to the police but they were there in about 4 minutes.

I went down to talk to the police and they found some humor in my situation with this manager (Nick ***). And again when we (the police and I) went to try to talk to Nick **, all he could say was to get off his property. I had paid for the following night and I wanted my money back and we would be leaving asap and all Nick *** could say was to leave now and he would send me a check. This motel at San Luis Obispo South #1373 is very dirty and has non-English speaking employees and all who work there are rude in one way or another.

This motel is filthy and disgusting. The toilet in our room did not work; the shower was filthy and never cleaned. There were no towels or washcloths; no soap, no toilet paper. The floor was nasty and dirty and never vacuumed; it had dirty sheets on the bed that someone had already slept in. The bathroom had nasty ** all over the bathroom mirror. Nonetheless, the toilet seat had spots on it and a used condom on the floor. The smoking in the building was unbearable smell and the halls were filthy and not cleaned. It's a dive and I would love my money back of $62.71. They said they are sorry and they can't do that. I can only say sorry. We asked to be moved twice. They should get fined for the nastiness of this place and refund their customers back. RM 139. It's nasty.

I stayed at Sante Fe Motel 6 approximately August 20 to September 9, located at 3695 Cerrillos Rd, Santa Fe, NM . Around 3am, a suspicious man in a truck was circling the hotel parking lot for an hour or so. The third night, the man stopped and attempted to talk to me from his truck. The truck followed me as I walked to the front desk. The truck parked on the hotel property just outside the front desk window and waited for me. I was frightened for my safety and informed the night desk man what was happening. The night desk man dismissed my concerns about the stalking truck and I was told there was nothing that could be done. I was stuck in the hotel office approximately 10-15 minutes waiting for the truck to leave.

After the truck left, I ran back to my room and called the police. The next morning, I called Motel 6 headquarters to report the incident. A few days later, when I checked out, the hotel manager, Cindy, told me, "Will you be returning to Santa Fe?" I replied yes but I will be staying elsewhere. "Good. Because corporate has banned you after that little complaint call you made the other morning." I was a bit confused so I called Motel 6 headquarters to find out what had happened. I have since been informed the manager, Cindy, banned me by falsely claiming I caused a disturbance. It is of the utmost bad customer relation to ban good long term customers when they contact Motel 6 with legitimate concerns and feedback. I have tried numerous times to reach someone at Motel 6 headquarters with no response.

If you are ever in Texas, do not stay at the Motel 6 #4051 8601 (Hwy. 377 S.) Benbrook, TX 76126 unless you enjoy sleeping on sheets from the previous occupant. I am here for 3 weeks on a training assignment. Yesterday I noticed the maids cleaning the room of just an overnight guest and only changed the pillow cases. Upon returning to my room after it was supposed to have been cleaned, there were still pubic hairs and grit in the bathtub from my roommate. They never left me cups or a plastic bag for the ice bucket. Today before leaving for church, I purposely placed red dish detergent on my sheets and pillowcases to see if when I returned that the sheets had be changed. Needless to say, they had not. And the best the staff could offer me was to give me sheets to change my own bed at the rate of $74.05 per night, at a Motel 6 mind you.

This was not my choice for accommodations. It was provided with the training fee. In essence, this room with an unwanted roommate is actually costing me $400 a week, $800 a week between the 2 of us. Yesterday while I was in a very awkward position in the bathroom, I discovered that I only had about 6 sheets of toilet paper on the roll and no more toilet paper in the entire room. I had to try to find a way to clean myself and then go downstairs to get toilet paper. There are only 3 plugs in the entire room. You get the luxury of only being able to run the refrigerator or the microwave, but not both at the same time. And there is a 10' extension cord running across the desk where the refrigerator or the microwave can be plugged in.

The management and staff are actually very friendly. But once you walk past the customer service desk, all else is quite unacceptable especially when you have to pay for it. They charge for everything that most hotels give their guest complimentary, like shower caps, oh and the coffee is free, no complimentary breakfast, nothing for $75 a night. Save your money. There are far better places to stay for that type of money. The staff wouldn't even come up to look when I called them, or bring the fresh sheets to see for themselves the nature of my complaint.

This Motel 6 has been going downhill since we started going there many years ago. This final stay will be our last. There is broken outside lock, broken microwave, broken window screen, stained carpet and the best, mold in the bathroom. I thought at first it was rusty but no, it was black mold. It is noisy and dirty and it seems they don't care.

The Motel 6 on Watt ave., there is this girl that works there. She told my boyfriend that I broke into one of the rooms there when I was staying there and I trust the place that is not true at all . I'm going to get a lawyer because I want to clear my name up. She told my boyfriend I was crazy. I called Motel 6 about 7pm on Watt ave. And she used so many bad words to me. She wanted give me her name and all I know is she works around the night time. Can someone please call. This is Watt ave.

In the first rooms we were given, 207 and 208, it had bed bugs. On the date we checked in, I paid $857 for eight days and did not even get a discount for the dismayed bed bugs. We checked out now like in four days; whereas my visa card was supposed to be reimbursed ever since 1 1/2 weeks. The check person said that it will take like five hours to be posted. After five hours, which turned into five days, and five days turned into one week. Now, it is going on two weeks.

The corporate office is trying to tell me to wait another 15 days to be paid back what they took in seconds. But, I got to wait a month in order to at any motel 6 and I am sure to notify the better business bureau! I simply want my money back in the same manner that this company took. The rooms need to be kept in better conditions!

My neighbors where pretty noisy and my toilet was stopped up and when I went to the front desk at 4:45 AM on 10/1/2011. The guy at the front desk told me that the only thing he could do was give me a plunger and he gave me this blank look as to say what now.

I made reservation for 4 nights quoted for $157.00. I checked in and the bill was $155.00, I thought all was fine. 3 days later, all my things had been thrown into plastic bags and into utility room. The front desk said I did not pay for the room and they had only checked me in for 3 days, not 4. It cost me another $52.00. My clothes were a mess and I had items and money missing. When I told them, they said "Oh well".

I could not find a format for compliments. Recently my son was in University Medical in San Antonio and Motel 6 directly across accommodates patients' families. We were in #4429. We could not have asked for kinder, most helpful staff. Jimmy and Robert went beyond to make sure all our requests were met.

Just to give a compliment where due. We were under the Lewis name from Dallas.

This is by far the worst motel, I have ever graced. The room was worn and dirty, and just plain nasty all around. We had reserved three nights (family funeral), but could only stand one night. We would rather sleep in our vehicle than at this motel. The wonderful "management", however, charged us for all three nights. They will not refund us any part of what they have taken. I am filing fraud charges with the Tupelo Police Department. I would not recommend this horrible Motel 6 to my worst enemy.

I opened the bed at approximately 1AM to discover 2 small bugs on the pillow. The night manager assured me that they were harmless, "seasonal" and local to the area. He changed the bedding and explained that the mattress was new 10 days ago. Two more larger bugs were discovered crawling on the wall. I requested a different room and I was told none were available. The manager, again, assured me that the bugs were seasonal and harmless. After a very restless sleep, I woke up to another bug at the foot of the bed and a small, reddened, itchy bite on my ankle. I then looked up bedbugs online and found that it appeared to be what I was dealing with. I filed a complaint with the corporate Motel 6 and I was told to contact the property manager for a refund. I've called multiple times and left multiple messages with no response.

I spoke in person and called the front desk about several problems. I told them there were no dog poop bags. And they never cleaned up the puke. It was there for almost a week. I asked them not to bother our room. They came in everyday and I asked them not to. And I was told when I made reservations that I could leave my dogs in the room. They said they would call if they barked. But when I went to leave my dogs, they said I could only leave them for 30 minutes unattended.

The first room we were given was not even made up at 7:00pm. We called the front desk and were given another room. This room was not up to our standards. There was mold in the shower, no water pressure and only hot water coming out of the sink faucet. The shower was either freezing cold or boiling hot. The elevator was filthy. There was trim falling off multiple areas of the building and paint peeling everywhere. The room did not smell fresh or look fresh.

I drive a truck for a living and it brings me back to Fort Worth often at late hours. On 25 August 2011, I got in at approximately 4:00 a.m. and I needed a room to get some sleep. The night manager told me after I paid that my checkout time was at 11:00 a.m. the next day, which would have been the 26th.

At 1:00 p.m. on the 25th, the day manager is calling me and asking me if I was staying for another day. I informed her what the night manager had told me. She said that because I checked in before 5:00 a.m., it was considered another day and the checkout time was 11:00 a.m. Having said that, I was already over my checkout time. My question is, why didn't the night manager know this? And if she did, why didn't she tell me? I would have waited until 5:00 a.m. Instead, I'm out an extra day's fee for a room. And when I asked the day manager why she didn't inform me about it, she just looked at me without an answer.

So, I paid for an extra day and went back to the room. I tried to get back to sleep but I couldn't. I hope my work doesn't call me to go back because I'm tired and would be a hazard on the road driving an 18-wheeler truck. I also hope that I wouldn't be late for my next delivery because of the lack of information I got from these employees of Motel 6. I feel like I should have chosen when to check in.

We checked in. Typically, I will check under the mattress for bed bugs. I found a used needle in the room. The front desk person gave us a new room and we did the same check. There, we found not bed bugs but another type of bugs.

Throughout the whole process, I will say the staff remained professional and courteous.

I was in the pool swimming with my daughter. When I came in, I went to my purse to get some money for the coke machine. When I opened my wallet, all of my money was gone ($300.00). I went straight to the front desk to report this and the maintenance man came with his machine and read the lock. When we went back to the front desk and had it printed on the computer, it showed that Derek ** (a housekeeper) had been in my room. I was in a non-maintenance room and he should have not been in there at all.

The police were called and a report was done. I then went to the police station and filed charges against him so that he would be arrested. Now, the adjuster for Motel 6 is calling me to say that he only stuck his key in the door but never turned the handle, and they want me to prove that I had $300.00 cash in my purse. How would I have any idea that this person stuck his key card in my door? I wouldn't. I was told by the front desk that i would get a refund from risk management. Now, that all changed.

I recently stayed at the Motel 6 Room 235 and 236 located at 281 US 41 Bypass North, I-75 at Jacaranda Blvd, Exit #193, Venice FL 34292. I've been a guest at numerous hotels and motels all over the United States. I never suffered such a traumatizing experience as I did on June 24-25 2011.

My husband and I checked in on 06/24 for a restful night sleep. I woke up at 2:30am with a strong swollen and itching sensation, which drove me to the bathroom where I discovered rashes all over my body. They were all over my body, from the bottom of my chin to my ankles. At first, I thought that it was food poisoning reaction. I came back to bed and upon my discomfort and complaints, my husband turned on the light. And to our disgusted surprise, the bed was inundated with bed bugs. I really panicked. I felt worse than dog among those blood stains, bedbugs running on top of the sheets and itching all over my body. I got bitten in places that I could not easily reach to scratch.

Immediately, I went downstairs and spoke to Craig at the front desk. I showed him the bedbug bites and redness under my chin and asked for another room, in which he gave room 236. While he was preparing the room key, upon my distress, I told Craig that there were visibly too many bedbugs on that bed. I could not believe that nobody ever placed a complaint. To my surprise, he confirmed that there had been complaints from the same room. Upon sunrise, I brought the manager to the room and showed the stains of blood on the bed, previous marks of blood on the bed cover, which made me believe that it was not an unknown situation. The manager apologized and refunded us a room payment.

I had to throw my clothing away along with my luggage. My itch sensation lasted for over 9 days. And I became a bed bug freak!

House keeping stole $640.00.

I stay there multiple times while in a project for 3 stays. i had to change from room to room because A.C is broken or room is dirty. and i was on room 255 i saw a syringe on the floor. i was wonder i lift the blanket under the bed was atonn of trash, i report to front desk a very nice lady that i usually talk to when i go there -on the 21.

i stayed there when i realized the blanket has fleas on it and i took picture of them. and i remember a dog stayed in the room the day before because i was in the room next door and saw the black and white dog in the room. i request another blanket and they give it to me -i had enough of this the room had tobacco spit all over the room and the wall. so i call their corporate office to file a complaint and went to bed and check out on the 22nd-

on the 23rd i went back i went back to Motel 6 to spend the night. and i was denied rent the Front Desk person. was in shock because she knows how great a customer i was -she asked what happen. i said i dont know you tell me- that's when i realized i have been denied rent because i called Their Corporate office about the dog fleas and the dirty room-

After calling Corporate to file another complaint for denying me service i was told by Corporate Manger can decide who they can rent/not to rent to- OMG can you believe if you were denied service to At arestaurant for complaint to their corporate about a bug in your Food- i was forced to find a different i felt embarrased humiliated-and plain sad-What kind of management would prefer to denied tservice to A GREAT CUSTOMER rather than to have the cleaners do their job-

I and my wife went to Newport Aquarium for our honeymoon and we stayed at the motel. We got to our room, started to bring in our stuff, and I noticed an odd smell. The motel refrigerator smelled like rotten milk. I went to the front desk and told the manager. We were placed in a diffierent room that had no microwave (which was supposed to be in every room), coffee maker with no coffee, no tissues, and the room was not cleaned well. My wife noticed that the tables and the lights were all dusty. That is a motel we will never stay in again. It almost ruined our special night.

I checked into Motel 6 and paid for a week stay. I went through all of my towels wiping down the filthy furniture. I told the desk attendant about my having to do that and having to deal with the infestation of fleas. He just gave me a key to another room which still meant that I had to move all of my own things back and forth and chance leaving the food in the refrigerator in my first room, because he said he won't be able to get my fridge and microwave moved until sometime the next day.

Evidently, just washing only the sheets and half cleaning isn't good enough in a motel that allows pets to stay there. Bed mites, lice, and fleas will just transfer to the clean sheets and people in them when the parasites are all in the blanket, mattress and top comforter as well. Fleas also live in carpet fibers and chair pads. The second room was worse.

A person should not have to buy their own flea-kill and cleaning products in a motel whether staying for a day or week or even a month. It is not my job to do that either. I want a full cash refund because I paid in cash and taxi fare to go to a better place. The other alternative is that, I can have all of my videos of all the work I did and pictures I took of the crappy room situations all over the media and internet.

I checked in at 11:00 PM for two nights for my family. The next day, we left the room only to come back to a clean room with a dirty g-string that's not mine under the bathroom sink. On the bed spread was dry **. I bagged it up and took it to the office. I was told that only the manager can find out "who" and "when" had anybody enter my room. I spoke to manager the next morning and confirmed all entrance to the room. There is a connecting door in my room and there are five females with four little kids. I saw them the first night I checked in. That door was the first place I looked at after discovering the underwear.

My first visit to Motel 6 (Vallejo, CA) was on June 18-21, 2010. The two of us found "cockroaches" all over the room! The sheet, blankets and pillows smelled horrible! The blankets looked like they have never been washed! When I returned home, I washed everything that I took into that room! I also felt sick! They did send me a guest pass for two "free" nights.

This is where it gets very "serious." I decided to give Motel 6 another chance. So on October 15-17, we stayed in Newark, CA at Motel 6 with my son, William **. I was taking my son on his last trip before he had to go back to Japan. His flight was on October 17. I did ask to see the room before I would stay there. They gave me two keys to look at two rooms. The first room was so bad, I did not even go all the way in! The next room had hard wood floors and looked clean. We were both very tired so I took the room.

That night, 10/15/10, about 11:30 p.m., there were a few people outside making too much noise. I opened the door and firmly told them that we were trying to "sleep" the next day. I dropped my earring on the floor. As I was looking for it, I discovered in horror that there were piles of dust and debris under the bed.

I went down to the office and complained about the noise and the dust! They told me that they would "fix it" when I returned to my room on the 16th late at night. They had not touched a thing! So I took it upon myself to take one of their towels and wet mopped the whole room by myself! The towel was "black" when I was done. We had taken off early that next morning to do the last of our visiting.

When we returned to our room around 11:00 p.m. or so, outside our door was a lady holding a 10-inch knife walking back and forth from one room to another! She had passed "our" room about five times! There was a "so called" security guard telling her that she had to leave! Did she? No! So when I got into the room, I tried to call the front desk! And the phone would not work! My cell phone would not work in the room, so there we were, feeling like we were a "hostage." I did not get any sleep at all that night! We both felt like we were in harm's way!

The next day, I went to the office and I have never lost control of my temper before. But I sure did then! They acted like it was no big deal. And they are still acting like that! Both my son and I have suffered physical and mental damage from that night! I will not stay in any "motel" ever again! But as for my son, he has to travel all over the world for his job. He is still having a very difficult time going into a room!

The last letter I received from the supervisor of guest relation was to tell me sorry! That problems do arise from time to time! It was not a so-called "problem" when a "human" life is in harm's way! I live about five hours away! I also work long weeks. I could not take the time off to go back and forth to take Motel 6 to "court!" Or I would have!

On 05/10/10, I was a guest at the motel 6 in Evans Colorado and was walking toward my room when a man who worked for the motel as maintenance approached me with a very large bulldog. As he was approaching, I asked him if his dog would bite and he replied that the dog wouldn't bite so I continued in my direction. When they were within a few feet of me, I kinda paused and squatted down so that I wouldn't seem like any kind of threat to the dog. When they got within the dogs leash distance, the dog longed at me and bit me on the throat.

I went straight to my room so that I could look in the mirror to see how bad my injury was. I was bleeding quite a bit from puncture wounds that were left behind from the bite. Blood began to soak my shirt and chest. At that time it occurred to me that I had better ask the owners of the dog if it had all its shots.I went to the front desk and spoke with the manager who is the girl friend and co-owner of the dog. I informed her that I had been bitten by their dog and she told me that she thought it was best if I left the property and if I didn't that she would call police and have me removed.

I told her to call an ambulance also.The police were called as was the ambulance and I was told by police that the owner who was on the property wanted me to leave. I was treated for my wounds at the Greeley hospital. I have tried many times to speak with the owner and he has hung up on me.

On 10-31-2010, Sunday, I stopped in your Motel Just like I did on September. Then I just did think that this lady was just tire. But this time again she was very rude. She works in the morning, I'm sure that if you check the schedule you know who was working that day.

On October 25, I checked in to a motel 6 in Richfield, MN. I live in Wisconsin and only came to Minneapolis for veteran's appointment at the V.A hospital. I had a friend drop me off. I invited her to watch the Monday night football game with me and then she went to her sister's house, which was close by, to stay. The next morning when I went to shower, I reached for a towel as I was dripping wet. I started to dry myself off and noticed the towel was soiled or stained. I grabbed another towel and that towel was just as dirty. The filth that was on that towel could be scraped off. Still dripping wet, I went for a hand towel that was soiled as well.

My friend took pictures of the soiled towels and we had coffee as we waited for the manager to arrive to work. When the manager arrived he made accusations that my friend stayed in my room and the towels were used. Of course they were wet, I just got out of the shower and handled every dirty towel. The manager was very rude and made up his own scenario and accusations. The manager didn't understand why the towels were not checked the night that I checked in. The manager wanted to discount five dollars off my room for drying off in someone else's filth. I feel disgustingly dirty after staying there.

This is Melissa, Mark's wife. He called me today and told me about what happened last night at Motel 6 in Williams, AZ. He and his 73-year-old dad are on their way to Elk hunt in Colorado. I will tell you all I can remember and you tell us whether or not you could handle this or know someone else who could, and get Mark justice! Here is the story as far as I can remember him telling me today: "We went to bed after watching baseball games and had the lights turned out. About 5 minutes later, we heard someone trying to jiggle the door knob and open the door. I got up and looked out the peep hole and saw no one. I laid back down and it happened again about 5 minutes later, someone trying to get into our room. I again got up and went to look out the peep hole and saw no one.

I again laid back down and then it happened again about 5 minutes later, really jiggling the door trying to get it open. I again got up and went to the door to find I could see no one. I laid back down. About 10 minutes later, someone started banging on the door very hard, not saying a word. I got up with my gun and went to open the door thinking it was a thug trying to break in and rob us or worse.

The guy standing there said, "You need to stop going up and down the hall jiggling doors and running the halls." I said, "What? You are kidding me right?" He then said he was the assistant manager of the hotel and he wanted me to stop doing this, and he had several complaints. I told him, "Yeah, whoever it was, was doing it to us as well and I am not the one dong it. My father and I are trying to sleep." He still told me to stop doing it. I said, "Really, I am 52. My father is 73 and we are trying to sleep on our way to an elk hunt. So, stop saying I am doing it. I am not!"

He then left and I went back to bed. About 10 minutes later, the phone rang. I answered and they said it is Williams police, to come out of the room with my hands behind my head and walk backwards down the hall. What? I said, "You are kidding me right?" No, so I in my shorts did what they asked and then they handcuffed me. I explained we were also the ones someone was messing with and I did not do it. The LT and I know some of the same people in Vegas. And after I told him the story and my dad told him the story, he said he was sorry and let me go.

The LT asked the kid what he wanted to do and he said, "I want him out of my hotel." The LT said he had to do what he asked and so we had to leave in the middle of the night and drive 30 minutes to Flagstaff and find a room. I told the kid with the hotel I did not appreciate this and I wanted our cash back we paid for the hotel when I came back down the hall. He argued at first, stating I would have to call the manager tomorrow. I said, "No, I do not have to call Gloria, the manager. When we come back down the hall, I want the cash on the counter."

So, we had to pack up all our crap and picked up our cash at the counter as we were leaving. I was so angry! I have a concealed weapon permit and told the LT I thought it was a thug. The kid did not identify himself or call, just started pounding loudly on our door. The thing I really did not like was having to walk down the hall with the cop's guns drawn on me. What if I had tripped and fell? They would have shot me. I am mad!"

Mark was harassed, inconvenienced, humiliated, threatened, and treated like a thug. The kid at the motel named Vinnie lied about him and made untrue statements, slander, defamation of character, and anything else you can think of. I also want to sue on his father's behalf for him having to go through this and get up in the middle of the night, and for all he had to experience with this ridiculous, uncalled for, and complete harsh scene. I want the kid fired. I want a personal apology from him, from Gloria the manager, the owners of the Motel 6, from Corp. Motel 6, and I want to sue for a large chunk of money. I want this to be exposed to anyone who I can get a hold of to tell this story to. I want justice! And I won't be quiet about it!

We stayed at Motel 6 in Danvers, MA from October 8 to 10.Upon arrival we were told that our reservation was canceled because we were 17 minutes late. We had no place to go as everything was booked up for the holiday weekend. They managed to find us a room. While lying in the bed a bug crawled up my arm. We tore off the blankets and found the bed was covered in bugs! The mattress had blackened areas all over it from dead bugs! We found out these were bedbugs.

We complained to the front desk and they put us in another room. One bed for three adults. We were told in the morning that we had to leave the room and go back to the bug infested room or we could leave. They insisted the room was cleaned. I asked the manager to come and inspect the mattresses and she insisted we sleep on and she refused. They were rude and nasty. The corporate office, which I had called, was no better. Take the room or get out.

Our vacation was ruined and now I also worry that I may have brought bedbugs home with me. I'm having trouble sleeping because I think bugs are crawling on me! We have pictures of the mattresses. What a nightmare! Result: inability to sleep.

I just want to say that I have stayed in Motel 6 a couple of times. I have always had a pleasant experience there. My guests and I stayed in a two bedrooms, there were four of us. Upon checking in I requested extra towels and extra pillows. The gentleman seemed very confused by my request. After five or ten minutes, he came back with two extra towels and told me that there are four pillows and four people so we don't need any extra pillows. I was taken back by this statement and decided to let it go and go up to our room. When we entered, the room smelled terrible. After being in the room for about 5 minutes, the phone rang. One of the guests answered it and it was the front desk asking us if we needed anything (such as pillows or towels), which they denied us pillows when we checked in. I always check out the bed.

I discovered a lot of long black hairs and I am sorry to say there was clearly a pubic hair on the blanket. One of my guests had found a white stain on their sheets after we had removed it from the bed. I went down stairs to get a new blanket. Again, at the office they seemed very confused by my request for a new blanket. After returning to the room to make my bed, I unfolded one of the new blankets and found that it looked like it had been stabbed multiple times. Needless to say we didn't use the new blanket. Luckily, my mom lives about 45 minutes away so we went to her house and got fresh linens and pillows. When we got back, we asked for "do not disturb" sign, they told us that they don't have "do not disturb" signs so we asked them not to come to our room because we didn't want them to make our bed because we had our own blankets and we didn't want them to put their nasty blankets on our clean ones. They said that they would make a note in the computer for us.

Regardless of this, the maid came to our room multiple times almost every day. The maid even returned a couple of times after we told them we don't want maid service for the day. What kind of motel doesn't have "do not disturb" signs? We stayed there for four nights. I personally got eaten up by some kind of bugs, I had 8 bites and another one of us got at least 4 bites. We decided to check out the mattresses the day we're about to leave. On my bed, there was a huge burn mark about 6 to 8 inches across and a very scary stain. I don't know what it was, but it was huge and disgusting. It took up about 1/4 of the mattress. Also our bathroom light only worked half of the time.

The day we were leaving, I sent one of the other guests up to make sure we didn't leave anything, and the maid was already up there making the beds with the same sheets! (Not to mention we left the sheets on the floor.) We have pictures to back up almost all of these facts. I would really suggest that someone go and inspect them because they are giving Motel 6 a bad name. If this was the first time I stayed at a Motel 6, I would never go back.

I paid for a hotel because I was having some family issues on August 24 and handed in my key, August 25. The very next day, August 26, I see a charge of 125.00! I called the motel and talked to a guy at the front desk. I asked him what was it for. He said probably for a blanket; I asked why would they charge me for a blanket and the hotel room. He said the blanket that was stolen, accusing me of stealing the comforter, which I did not take. When I left, it was there so when they noticed it was missing, instead of calling me (because they had my number or emailing me because they had my email) first, I could have come right back and so they could see that I didn't have it. Or, they could have asked the people that were leaving at the same time as I did and maybe have come up with the culprits, or even have a type of surveillance. They charged me for a blanket I didn't even steal! I have never had to deal with this situation and I shouldn't have to pay for it. Because of this, I am 120 dollars in the negative which I need. I am a struggling college student.

On Sept. 17th, 2010, we checked into the motel for a marathon weekend. We requested a late checkout to give enough time to run the marathon. We were given a 2:00 pm checkout. After running in the marathon, I returned to room at 11:40 to take a shower, and the cleaning lady entered the room while I was getting out of shower, saying she had to clean room and that I had to leave. In our hurry to leave, I left my running clothes in the bathroom. Upon realizing this, I called the motel to explain what happened, and they told me that they would send them out to me C.O.D. I said that would work better than me turning around to come back for them. The lady I talked to said her name was Katrina.

A couple days later, I received a survey in the email about my stay, and I put down how bad the service and stay we had. I got a follow-up email from "Back Office General Manager Motel 6". He left no name. I emailed back (reply) that I still had not received my clothes, and when I called, they knew nothing about it. The running clothes were just bought for that race at over $100 and I would have gone back to get them had they not told me that they would send them to me C.O.D. Not only that, but the race bib (I collect them) is irreplaceable. I have never been so embarrassed as when the cleaning lady came into the room while I was standing there naked, to have her say I should have left by then and then to be told another lie (that they would send out the clothes to me) by them. The lies started when we booked the room. They said yes they had a pool. After I checked in, they said it had not been opened at all this year. Then they said I had a 2:00pm checkout, but didn't honor that either.

I booked three rooms on 5th Sept 2010 and to check out on 6 Sept. All reservations was made directly to the Motel and guaranteed by my credit card. When we arrived, 6 adults, we were told the rooms were not ready since we had arrived so early. At this time I, we, once again requested rooms down stairs, close to one another, and with queen size beds. I paid for the three rooms and all off us left for something to eat. The day clerk was very helpful and friendly. Calling me Mr. ** each time he addressed me. We finally got back at approximately 1730, 5:30 PM, and we were told only two rooms were ready at this time.

The rooms, 122, and 132. Neither were close together as requested. And the clerk, at this time didn't give a hoot about us or our request! We had to finally say we were about to leave when our last couple received their room. This room was 124, if I remember correctly, and there were two full size beds in the rooms instead of the queen requested and paid for! Upon my return to San Antonio, I wrote the Motel 6 complaining about the service and not being at all happy about what we had experienced!

Two of us are Retired DAV's. The next morning, the clerk who had checked us in couldn't understand why we had changed to one room being a double bed? I told him we didn't! That was what we were given. I can not believe, no one from Motel 6 has contacted me after my complaining about the service! I also can not believe they have tried, in no way to make the matter any better or make us feel we should ever return!

Due to disabilities, I must have a downstairs, non-smoking room, which the reservations line and the actual motel promised me. They also promised me a "room where I could see my vehicle" since you cannot park in front of your room at this Motel 6, the Embarcadero Oakland, CA property. They also told me to "call the day you are coming so we can be sure to give you what you want", which I did. They said to me, "You will be in Room 120" which was a downstairs, non-smoking room where you can see your vehicle in their parking lot.

They also told me, since I was holding this on my credit card, that "it doesn't matter how late you arrive", so I did come late that night. When I arrived, the only rooms they had available were: 1. A smoking room; 2. An upstairs room; 3. A room around the back of the motel very far from the parking lot, and impossible for me to unload my valuables because I could not drive to it and it was a mile from the lot 4. A "Handicapped Room" which was "only" for someone in a wheelchair, which I am not.

My only choice where I could still see my vehicle (being paranoid about being robbed and where I could unload my valuables easily), was a "Handicapped Room" which was horrible for me! These rooms are only for people in wheelchairs, period! I spent a horrible night with lots of noise, a terrible room, a filthy dirty parking lot (don't dare drop something on the ground!) and it was the very worst Motel 6 experience that I ever had in my life, and I stay at Motel 6 often due to being low income.

I stayed at this location for 100 days doing flood restoration work in the Nashville area. During my stay, cars were broken into, people complained of blood on mattresses to the extent of attempting to throw their soiled mattress over the balcony. One wing of the hotel was closed down due to bed bug infestation. Following one of the 3 housecleaning visits we received during our 100 day stay, my dog became violently sick. When I removed everything from the room I found a crack pipe underneath the bed. The window on my room was vandalized and instead of moving me to another room I stayed in that one, but was forced to miss a full day of work for them to fix the problem. Pan handling is allowed on the property by friends of the manager. The manager allows her extended family to use the pool on the weekends and I am talking about four large adults and 6 to 8 children prohibiting paying guests from the enjoyment of the same.

I never received my tax credit following my 90 day there which probably ended up in the manager's pocket. If the manager walked the property and did one quarter of the work there that all other employees complete, she could give up her gym membership. After filing my complaint with corporate, the manager was immediately notified and issued a no rent for me on the premises. That is Corporate's way of taking care of the situation. We travel constantly throughout the year for business so I will be notifying every person I do business with of the lack of respect I received as a paying guest of Motel 6. Eight people lost two days of work while two others were displaced the following day. I lost another full day of work taking care of my dog and the manager jacked up the rates following the flood so she could collect the most out of FEMA money.

Motel 6 and its management failed to maintain my security during my stay. While I was there, $2500 was stolen out of my hotel room. I filed a police report, and it seems that the cleaning lady took it. Motel 6 is being neither helpful nor cooperative.

I made reservations for 2 nights at this motel. Unfortunately, on the second day, I was informed of my mother having a stroke. I checked out at 3:00. However the motel said that my prepaid second night was non refundable. Despite the fact that I left the room in perfectly rentable condition, there was no offer of refund. $64.00 and emotional duress during the illness and subsequent death of my mother.

After an 8 Hour trip we stopped at Motel 6 in Pasa Robles CA. My Husband was not feeling well and after a bite to eat we went to bed. The next morning we found that the sink was clogged, the plug next to the sink was not working and there was hair in the tub. I told the clerk at the front desk how dissatisfied we were and she only comment was "should have called the front desk last night. Sorry. Well sorry didn't cut it we paid $88+ for that room. (And the sign said $68.00)We paid the amount asked because we were tired but had we known the condition of the room and the clerks attitude we would have gone on down the road. We are seniors in our 70's and have always stayed at Motel 6 however you don't need to keep the light on for us anymore.

Jay told my wife that she had ten minutes to leave the hotel for burning incense while doing her meditiation. He threatened to charge her $250 dollars for "smoking". Burning incense is not smoking. There was no possible way that I should be expected to infer that the non smoking policy includes burning incense which is something that we often do in a motel to eliminate the odors. The fire alarm did not go off and the window is locked shut. They kicked us out and kept the money that I had paid for the night. I had to leave an important event at the Los Angeles Convention Center to come and get her so that she would not be on the street with our bags. She said that he was rude and intimidating to her. I called customer service to try to get a resolution and they did nothing for me.

Furthermore, I think that Jay's actions where considerably based on his personal opinions of my wife, the fact that she is a small sized women with a spanish accent. I do not think that he would have behaved so disrespectfully otherwise. I feel that the experience that my wife

and I had at this motel goes beyond bad customer service and was absolutely inconscionable. I had to leave work, missing income earned. I had to drive around Los Angeles to find another place to sleep without reservations. I had to pay more money because I had no reservations.

I had a sewer break in my home back in December of 2009. I filed numerous complaints with Motel 6, BBB, and Consumer Affairs. All I wanted was my money returned but the unprofessional representative that called told me to pound sand and forget about a refund. I spent the night due to the sewer problem, I was awaken in the middle of the night. It was very itchy. By morning, around 7:30am, I was all swelled up and bitten up. It actually looked like chicken pox.

My doctor said that I had a reaction to unsanitary conditions as he put it. There was all kind of dog hair in the room, it had a dog odor. I should have asked for a refund right away but after working 12 hours, i just wanted to try and sleep. This whole ordeal left me broke for the remainder of the week. They took my last $50 and it was the most unprofessional ordeal I have ever had and would never tell anyone anything good about the company. Their reps are horrible and they need to get new trained reps who understand customer's needs.

First night, the first time using the toilet it overflowed. I was moved to a different room. Second night, could not use the internet, front desk claiming they do not have any numbers and they (front office) are in the process of getting them. I paid for 8 days. I received internet access the first day and so far day 2 and 3 have not had access. Every time I have a business trip or trade show I use Motel 6. This is the worst treatment I've received from any place around the US. When advertising the internet - People depend on the service; you should not advertise it unless you have it.

We made an online reservation at the Motel 6 website for March 16, 2010. I entered an address for the intersection of I-5 & CA Hiway 33 in Santa Nella, CA and made a reservation at the first site on their list, which was supposed to be the closest. We arrived at the site where we thought we had made the reservation. It was right at the intersection. We went into the office and told the clerk that we had a reservation and gave her our name. She checked my ID and credit card and assigned us a room.

Later, we discovered that the wrong first name was on our receipt. It wasn't even close. We wondered if we were at the correct location. Since the office was closed, we called the Motel 6 800 number and gave the person who answered the info of our receipt, and he assured us that we were at the correct location. When we got home, we reviewed our credit card statement and realized that we were charged for two different rooms for the same night. We called Motel 6 customer service, and it was explained to us that one charge was for a "no show" at a franchise site.

Here's the problem: Motel 6 has two motels that use the same name, Santa Nella-Los Banos. They are both adjacent to CA Hiway 33, but they are three miles apart. When we arrived at the "wrong" motel, the clerk should have told us that we didn't have a reservation and sent us to the other site. Instead, she wasn't paying attention and just gave us a room, most likely to fill her quota.

This call to Motel 6 customer service was answered by Nia, who was professional and courteous. She told us that the corporation had little control over the franchisees, but she would write a report and if the franchise site wouldn't respond positively, it would come back to the corporate office for corrective action.

The franchisee refused to reverse the charges and stated that it was our fault for going to the wrong site. Subsequent calls to Motel 6 customer service were answered by rude and defensive people who were more interested in protecting the company than listening to a customer complaint. We were essentially told to go away, because Motel 6 was not going to do anything to resolve this.

Yes, we made a mistake by going to the wrong site, but this was caused by the confusion of Motel 6's website. Our responsibility ended when we presented proper identification and were issued a room. This mistake was later reinforced by the rep at the 800 number. We think that one of these sites needs to refund our money. We were charged $58 for a room that we did not stay in, because we were not redirected to the proper site.

Danni E. is the assistant general manager at the Motel 6, since day 1 in which I arrive 7th February 2010 - 11th February 2010. I have had numerous complaints from this manager. On the last 1:00AM in the morning, he left a message for me to leave the motel. I only received the message 10:00 in the morning, and I called the front desk, and they stated I had to leave the motel. My son and I had no place to go.

To be honest, there are a lot of drugs going on there, prostitutes. We complained numerous times for the sheets needed to be changed, roaches I have seen with my own eyes, the carpets are black and there are holes in the shower. Police patrol is always there every day. I would like to be compensated for the time I was there or please investigate the Motel 6.

I wanted to just get away for a night, so I thought it would be fun to stay at a hotel. I do that once in a while. I picked Motel 6, because it was cheap. My friends came with me to get dinner and chill. They were not going to stay at the hotel; they came in with me to get ready. Within ten minutes, I called the front desk and asked about the WiFi not working. The lady started yelling at me, saying it was my fault that I didn't ask for it. But it's OK for the clerk to talk on the phone for personal calls.

So we left and got dinner. I was upset, because I wasn't rude and she yelled at me. I asked her for her boss's name. She hung up. My friends and I came back. I didn't want to stay there. I went to the clerk and checked out. I asked if I could get a refund. She started yelling at me. I kept my cool. All she did was yell. Then I called the police. The dispatcher was trying to talk to me, and she was screaming. Then the cops came, and she was still yelling. They had to tell her to calm down. I didn't do anything to be treated like a criminal. I have a good job, and I have a good house. I will never go to that location.

I arrived in Issaquah Washington on January 27th and stayed at the Motel 6. I am working in the area for the next two months and I have an apartment rented. On the apartment was to be ready on Friday, however at 11am, I found out it would not be ready until the 1st. I was busy making phone calls regarding my work and at 11:30 found out that I had a conference call at 11:45 am. I then called the front desk and told them I would be staying over and was running behind. I told the man I spoke with that as soon as I got off my conference call, I would come to the front desk and pay for additional time.

Right before the conference call, the maid came to the door and I opened the door and told them I would not be needing room service. About 11:40 I got on the phone and started the conference call on my cell phone. During my conference call, which lasted about 40 minutes, I received three phone calls on the hotel phone and two more knocks at the door. I finally took the hotel phone off the hook so I could finish my conference call. At the end of my call, I then was preparing to go to the front desk to pay for additional nights when one of the service managers came to my door. He then told me I needed to check out of the hotel. I explained to him that I was staying another night.

I decided to go to the front desk and talk to the general manager. As I was walking to the front office, the man saw me and came walking fast up behind me saying sir you need to check out. I then stopped and turned around to talk to him and he ran into me. He then said ok sir I am calling the police. I said what for and he said sir you need to leave. I then continued to walk to the office and he got in front of me and entered the office ahead of me. There was a lady at the front desk helping someone else and I had to wait until they were finished.

When the lady finished with the customer, I then asked her to speak to the manager and she said she was the manager. I then explained to her what happened. The man was still on the phone calling the police. While on the phone, the manager got on the phone with the police and talked to them. I then saw a police car pull into the front and an officer came in. The officer spoke to the manager and we walked outside and I told him my story. He asked me if I wanted to stay another night and I told him not really but that I wanted to talk to the general manager and make a complaint about the incident. I ended up checking out of the hotel and stayed at a much nicer hotel one exit down. I made several attempts to contact the district manager and the corporate office but no one ever returned my calls just a couple of emails saying they were sorry.

I will never stay at a Motel 6 again and if this is Accord North America's policy, I will never stay at their hotels.I guess it is true you get what you pay for, so Tom please don't leave the light on for me!

I checked in on Sat. 1/16/10. I was told I would get room service every three days. I went out the next day (Sun.) and when I came back my bed had been turned down (sheets not changed) and I found a pubic hair on my soap (in the soap tray in the shower about 4 feet off the floor) and long black hairs on the floor in the shower. I know these are not mine because I have no hair on my entire body. I informed a female manager and today I found out the male manager was informed but no one contacted me.

Today, I was out and when I returned my room hadn't been touched. I went to the office and notified the male manager that it was my 4th day and my sheets haven't been changed yet. He told me they are only changed every seven days. I told him I was not told that when I checked in and I thought I would get room service every three days with clean sheets. He told me I could pay extra to get clean sheets. I told him I will be moving out tomorrow morning and he told me if I move out before seven days I will be charged full price for the days I was in the room and I never got full room service or clean sheets and never got any explanation how the hairs got in my shower when it was clean when I left.

As you know I filed a complaint when this originally happened on 12/2/2009. I have yet to hear anything but a denial letter saying that I am not getting a refund. As you know there were no sign or advertisements in the lobby of Motel 6 that they allow pets of any kind. Well, not only did I have a severe allergic reaction to pet dander, I was eaten alive by a pet bug to the point where friends and family thought I had chicken pox. I called the very next day 12/3/2009 and filed a complaint asking for a refund only to be laughed at. After filing a complaint on the customer care website, I was contacted by an Eric P. or Mr. P., who I would love to meet in person to see what he has to say to be told to stop calling, stop emailing to forget about a refund and go get legal representation. This company is trash. The rooms have odors and are loaded with pet fur in the corners and the employees know nothing about customer service.

All I asked for was a refund of my money. I felt after suffering, scratching and my eyes were swollen. That's the least they could do; instead they told me to (expletive) off. Real good business practice. Everyone needs to know what type of company this is and avoid it; and hopefully god willing they will go out of business and Mr. P. will be standing in the unemployment line where he belongs. Ignorant people like that don't deserve to have jobs, especially now when our country is hurting and so many good people need jobs. I am out $50, which any other company would have refunded because they know that will bring future business and the word of mouth would spread. I hate this company and will do whatever needed to spread the word. I am contacting the attorney general of my state next business day to see what they can do for me; the better business bureau man was very helpful to me giving me connection to file complaints with all the appropriate people and companies to spread the word about the ignorance of this company. This resulted to bed bugs and swollen eyes. I was treated like a scumbag and not given any respect.

As you know i filed a bug complaint about Motel 6, i had bed bugs and a reaction to the unclean pet dandar that made me itch and break out. i filed multiple complaints and asked for a supervisor but alls i got back were 2 phone calls from a guy named Eric i tried calling back and his number says its disconnected 614-888-4006. he left a message on my phone telling me to stop calling, stop emailing, and i am not getting a refund and i should seek legal advise if i feel i was mistreated.

my sewer pipe went at my home it was 10:30pm i needed a place to stay to get a nights sleep before work in the morning. Well they seemed clean in the Lobby and there was no indication that they allowed dogs and other animals in the rooms. So i spent the last $45.75 i had on a room only to wake up at 7:30am itching and scratching and eyes swollen. after looking in the mirror it looked as if i had chicken pox, i look outside i see people walking dogs and carrying dogs out of rooms so i asked the tenant whats going on and she said ya we allow dogs, well that should have been disclosed to me before i bought my room, i am allergic to some dog dandar, during high school about 8-9 years ago they didn't allow dogs so i did'nt feel the need to go checking their website to see if thats allowed, it should be posted when signing in.

i asked for my money back and i was laughed at. I called Mr. S the next day i checked out at 7:30 am due to this and there customer service didn't open till 9am this was on December 3, i stayed December 2, so i called at exactly 9am on December 3 and filed my complaint. it took Mr S 3 days to get back to me, i have left him atleast a dozen messages with no call back, he proceeds to tell me on this call that they didn't check the room for bed bugs or anything it was just ruled as a reaction to the pet dandar??i shouldn't have had to deal with that in the first place. Mr S calls mr Monday December 14th and proceeds to tell me now they tested the room for bed bugs and its was negative, it took him 2 weeks to come back to me with some lie when he already told me they didn't check the room, i am telling everyone i know about the place the lies and allowing dogs in it, which is absolutely insane, i am an animal lover but dogs have no place in a motel. I am so disappointed in the service and the way people handle things i want to take this as far and as high as i can. I never asked for a refund in my life and the one time i feel i deserve one i am laughed at. Tell me what i can do and who i can take this too, i left Mr S a message i want to know who his supervisor is and want to complain to him as well, these people have to learn what customer service is, i work in customer service/collections and if i worked as they do i would be out of a job.

*being rude to customers

Before I could get back to the room, my son came to the office and said get a refund because we aren't staying in that room. It smelled bad and was dirty so he pulled back the bedspread to check the sheets. The sheets were dirty, but even worse were the trails of fleas in the bed. It was horrible and disgusting. They refunded my money and we left.

my daughter who is married and will be 21 in 11 days had been traveling for 13 hours with her 2 yr old son and needed a affordable room was told to leave and was treated VERY rude. She called me in tears. I called him and he was rude to me and told me it wasn't his problem.

my fiance rented a room for two on 5-8-09 and he was told that I had to be there before 10pm and he left a key for me at the front desk and the two people that was working that night were helping 2latino people at the counter and there was anotherafrician american person before me and it was 9:55 and when I got to the window it was one minute after and they told me I had to pay because I was late and I got angery because how was not going to jump in front of all of these people just to let them know I was there I know Im black but I am seeable and the security even told them that I was there before ten and I ask for the workers names and supervisor and she started being rude calling security because she didnt want to give her name and supervisor and she was not professional and it didnt sit right with me so I cursed a few words because if the room was already paid for and I was there before 10pm I dont know what the problem wa and she refused the african american and was very kind to the latino people that night and with that attitude you will loose patrons and money with those attitudes a

My family and I were at this motel for a week, and we paid every 2 to 3 days at a time. On Monday 13th, 2009 David decided that a credit card on file wasnt good enough for the them so on this day and on the 9th. The motel would ask us if we wanted to stay and I would say yes through the door they would tell me to go down to the front desk.

On Monday 13th they asked me again if I would like to stay and said, yes to one of the managers through the door. After that I didnt hear anything else from them my key was working all day I even seen the manager David and he looked at me and he didnt say anything. Later on that evening at 11pm my mother Ruby tried to pay for the room but they didnt want to use the credit card anymore they just wanted us out. I had my son with me and two car loads of luggage.

They called the police for no reason we never said we werent going to leave. The police came in the room 3 to be exact, with my son watching all of this. At 12am in the morning its hard to get a room so we had to impose on a relative. David didnt give us any warning, nor did he say anything all day about the unfair eviction. He just labeled the computer account so we could pay like he was trying to get us back for not going to the front desk every other day to tell them to us the credit card on file. I think this was very unprofessional, even personal, maybe racially motivated.

My family still hasnt found a place to stay. We have to eat out everyday since the incident. Emotional damage to my son, me and my mom. Major stress, me and my Mom has high blood pressure and its higher now because we know we treated unfairly just like we were criminals.

I had a family reunion to attend on Sunday 4-3-09 in Chandler, AZ so I rented a room 103 at Motel 6. That night I had itching and burning on my hands. It got so bad I only slept off and on. When I got up in the morning I had bites all over me. I went to CHW Urgent Care.

I had bug bites all over me. They itched and burned all of Sunday. I have paper work from Urgent Care. 40.00 later.

My husband and I stayed at the Motel 6 for one night on Saturday, March 28, 2009. As we walked in the room, there was a smell that was coming from the carpet. We had to open the door from the room for the breeze to come in and take off some of the bad odor from the room. We had a double bed room and we noticed that we didn't have blankets or pillow cases on the beds, just sheets and a comforter. I didn't complain because we stayed only for one night. We checked out on Sunday at 10:30am. when I checked my bank account I noticed that an additional $100.00 was charged to my account.

When I called the Motel 6 the manager said that it was for two blankets that were missing from the room. I told her that there I did notice there were no blankets in the beds and no pillow cases and my mistake was not to complain. I didn't because we were staying for one night. The manager was very ruid and I told her that I was going to sue her for charging my account, and she needed to prove to me that I stoled her property and she said, You do what you have to do and hung the phone on me.

I paid for the room $72.31 for one night, she also charged my account $100.00, which is rediculous, for the two blankets.

we booked 2 nights and when we arived it was very nice out side . and very nice people at check in. when we opened the door to our room it was all new remoled new wave ..no carpet . no pictures .no dresser. no coffe pot. no hair dryer . 2 towels .2wash cloths.the beds had a bed spred that was so thin it felt like paper .the pillows were awful they had lumps the size of my fist in them . the floor with no carpet was so sticky . and so ugly.the bath room was nice but the new french doors kept sticking and traping you in every time you went in.I called to get extra towels and extra blankets ..they had NONE.. I say you guys need to rethink your new rooms ..I sure did not feel like the light was left on if you know what I mean.. not a good idea..

At around 7:00 PM Tuesday December 30, 2008, I arrived at the Motel6 at I-10 and Wurzbach in San Antonio, only to be told that manager Thomas Yasseri refused to honor my reservation (#1123M37612) because "there was a problem" with my previous stay December 19, 2008. I called Motel6 to resolve the issue, but was told they never override the manager's decision.

The only "problem" I remember is that, when I arrived around 11:00PM December 19, I was told to drop my driver's license into the night window bin and wait while two clerks cashed out the register or something. I had been up since 5:00AM, worked from 7:30AM until 6:30PM, waited an hour to pick up a pair of glasses that wasn't quite finished, and driven 3 hours from Houston to San Antonio. I was so tired my legs were shaking, so after a couple of minutes I asked how much longer it was going to be, thinking I might need to find somewhere to sit in the meantime. The female clerk huffily told me it would be two minutes.

When she finally checked me in, she started some spiel about putting me in an upstairs room, but if it was a problem I held up my hand and said I just wanted a room, any room. The clerk got even huffier this time and said she'd be fired if I didn't let her finish. I have stayed in many motels, including this and other Motel6 locations, but I'd never heard such a load of garbage.

Somehow, I don't think a tired white male customer dealing with an arrogant clerk would have been refused service the next time he came through town, as I was. Two such incidents don't make a pattern of discrimination, but they certainly suggest that one might exist. This wasn't the first time I'd been refused service at a Motel6 by a male manager with no explanation.

Several years ago I lodged a complaint with Accor about another incident that seemed purely discriminatory. I was staying at a Motel6 in Phoenix at I-17 and Bell Rd. while looking for a house to rent. I found one on a weekday but was told I would have to wait until the next weekend to move in. I asked the Motel6 manager to add an additional week to my credit card. Since I had a weekend free, I spent Saturday morning at the mall. When I came back that afternoon, my key didn't work, the drapes were open, and my belongings were gone.

I went down to the office to find out what was going on. I was told I had to check out. I reminded the manager that he had extended my reservation to the following weekend, but he denied it. I asked him to add the extra week to my credit card, but he refused. I asked for my belongings, and another employee offered to load them into my car, but the manager wouldn't let him do so. I never did find out what inspired this hostile reaction. In this case, I hadn't even had the temerity--or reason--to complain about anything. I simply had spent my days at work or looking at rentals and my nights sleeping or watching TV with the mute and closed captioning on. Had I snored too loud? Or was I merely a single woman at the mercy of a man who finds single women a threat to his world order?

After this latest incident, I left San Antonio and found a very nice room at a Best Western. It cost a little more than Motel6 with my AAA discount, but was worth every penny, not because it was so much nicer and it really was much nicer--but because the staff there treated me like a human being. Priceless.

I've since read online of similar instances at other Motel6 sites, one involving a male customer working an out-of-town job. I wonder if it's occurred to the parent company, Accor, that the mere fact that it has a policy of backing management vs. customers might suggest that it has a management problem?

After checking into room 128 at the Motel 6 in Lantana, Florida - a room that smelled horribly of chemicals - possibly to neutralize something else - I found that someone had broken the TV off its base - not a big deal to me as I was sleepy.

As I went to turn in in one of the beds as the room had two beds - I discovered that the first bed had no top sheet or blanket under its bed cover!

Then as I used the 'Child-sized' toilet - I found out that it had the worst waterflow of any Motel 6 I've stayed in across the U.S. and even the minor use of toilet paper clogged it!

The next day after complaining to Motel 6 guest relations - it caused that Lantana Motel's General Manager to later ban me for life from that Motel 6 - whereas I then banned myself from using Motel 6 - as Motel 6 shows me this is how they allow retaliatory actions from their managers & that they don't want my MONEY ANYMORE!!!

On our way through Fayetteville North Carolina 8/20/08 we stopped at a motel 6. It was the worst place we ever stopped at.The room they gave us was filthy.We pulled the sheets back & there was dirt & leaves in the bed.We complained and the girl let us look at two other rooms.One room smelled like something had died in there.The other room had roaches running through out the room.The girl gave us our money back & she said we we're the only people who has ever complained about the rooms.I don't know what kind of people stayed there but the other rooms couldn't have been any cleaner.We have notice that the motel 6's up & down the east coast have been looking pretty run down.They need to have an health inspectors to look them over.

Reserved a room for 2 nights in Portland Maine. $89/night. Showed up and was told that the hotel was overbooked and that they didn't have a room for me. They did say that they "reserved some extra rooms" at a motel around the corner called "The Inn at Portland". Well, I went to this place and it was absolutely disgusting. One of those motels where the office is separate, and you have to drive to the rooms. The rooms were located behind an abandoned building, not visible from the road or the office. The external door was unlocked and the whole place smelled like somthing had died (probably a homeless person in the abandoned building).

NOt to mention, the room only had two twin beds, when I had originally reserved two King beds. I refused to stay there as I was with a girl who felt unsafe (the room was on ground level with a big window with a poor latch). THe ONLY other vacancy in the area (this was a friday night in a touristy area) was at the Wyndham for $200 per night. I called Motel 6 prior to taking that room and explained the situation, and the girl said that customer relations wasn't open until the morning, but that they guarantee their reservation and all I would have to do would be to send in my receipt for the other hotel room and I would be compensated for 1 night.

I did just that, and got a reply saying that I would not be reimbursed because I didn't stay where they told me to. I tried to explain that the place was unsafe and dirty, but that didn't matter. That's like them telling me that they didn't have a room for me, but that I could go stay in a van in the parking lot. Then, if I decide to not stay in the van, I don't get reimbursed? They said that they would have reimbursed me for one night at the place they sent me, so I asked for a check for that rate ($89), but they refused! So my weekend cost me over $400 when it should have been around $179! And when I called guest relations, they refused to let me speak to a supervisor! I filed a complaint with the BBB as well. Had to pay $400 and lose hours trying to find a vacancy on a friday night. Weekend was ruined.

I was told one rate and charged a different one. the room had a fridge and micro that I did not ask for. The room was the size of a closet! There was a huge fight outside our room at 3:00am that woke everyone up!

Management refused to compinsate by refunding part of my room rate!

MAY 19 - I checked into a hotel with a reservation of $35.99. The manager of the hotel REFUSED to honor that rate, and instead charged full-price of $39.99.

MAY 28 - The same thing happened, but this time I provided a printout. The manager went ballistic, insisted there's no such thing as a $35.99 rate, even though that's what my reservation said. He then threw a mini-temper tantrum. He said, You are no longer welcome here, and you will never be allowed to stay at this hotel again. And on and on. He then called the police and hand them escort me off the property, which was completely uncalled for.

In my opinion, if a rate of $35.99 is advertised, then that's the rate that should be given. Not a higher price. Furthermore, if a customer questions why the price has gone up, the customer should be able to do so without being kicked out or drug off by the police. That is very, very poor customer service. There is nothing offensive about a customer politely asking, Why am I not getting $35.99? This Motel 6 manager, Bryce, has anger management issues.

Embarassment, emotional distress (physical shaking), and no place to spend the night. (I slept in my car.)

was aware of & failed to fix safety hazard 6 monts prior to my fall & 2 days after my fall. motel 6 employee violations with hours & wages policy

disabled & lost everything.

This motel is horrible. When my husband and two children checked in they looked at us like we were thugs. THey took a 50 dollar deposit and the next day refused to give it back to us. They said it was because my husband had used an ashtray that they had set on the porch and the smoke had drifted in the room.

Everyone at that motel used that same ashtray. There were cigarettes of all different brands in it. I think that they stole from us and were rude. This is a low-class place with bad service.

Lost $50. Emotionally traumatizing.

I made reservations with this property 3 weeks ago for 11 rooms for 2 nights. It was agreed that the rate would be $53.99 plus tax per room per night.

I confirmed these rooms on Monday, October 1st and once again spoke to Linda.

On Wednesday, October 3rd I faxed Linda the rooming list for these 11 rooms for 2 nights and asked her to immediately call me so we could go over some details that I had laid out for the rooms. Linda called me back within 5 minutes and we proceeded to review all the details which were clearly spelled out: Price, arrival time and date, departure date, etc...

(I have a copy of this fax which clearly spells out all of the details).

On Saturday morning, my manager is informed that our reservations were only for 1 night. In all of my written and verbal communication with this property, it was clearly indicated that the reservations were for 2 nights. We even confirmed the amount of $1282.82 that would be charged to my credit card for the 2 nights stay.

Now, my hockey team is in New Hampshire and has to leave the hotel because someone in the hotel will NOT LIVE UP TO THEIR END OF THE CONTRACT. We are being put out onto the street with no place to go. This is totally unethical since I clearly have a confirmation for a 2 nights reservation.

This is wrong and immoral and not the way business should be conducted.

I reserved a room online on July 27, 2007 for July 28... Upon arrival, the desk clerk indicate that the room could not be rented to me but did not give me a reason why.. Mary suggested that I speak with the manager, Michael Jones about the reason why... I telephone and left messages for a week for the manager..I visited the place of business to find out that another Robert Jones had obtained a room and did not pay..Motel 6 at Lantana is discriminating against all Robert Jones's because Motel 6 either did not obtain proof of I.D nor a major credit card or cash prior to releasing the key to this person.

If this is not against the law, it should be.

Had to walk at least 1/4 mile in 32 degree weather with luggage to other hotel which was full. Hysterical and emotionally damaged. Lost sleep and lost work the following day.

Motel 6 put my wife & I on a Do Not Rent list...! I've never heard of such a thing. We've been staying there for about 15 years and never had a problem. GM Karen won't tell me why we've been put on the list. Ruined our aniversary plans totally.