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Consumer Affairs


Kemwel


Consumer Complaints & Reviews

Prior to a trip to the UK, I booked a rental car with Kemwel and paid $621.77 for a rental agreement with Eurocar.
When I arrived to collect the vehicle I was shocked to learn there would be an additional amount of $816.54. I knew there would be additional charges for taxes, insurance etc. When I voiced my complaint I was told by the Eurocar agent that I would have got a better deal had I booked directly with them.

I called Kemwel the next day and tried to cancel my agreement but was denied. I then went on the Internet & obtained a quote by Eurocar for the same rental period and was Quoted $845 all inclusive.

I received a check for $4577.93 and a letter stating that I had won $100,000 and that the check would cover the taxes. It says to call and then they tell you to deposit the check and then call them back. Instead I called the bank to verify funds and the money was not there. I called them back and ask about this and they hung up on me. I also looked Kemwel up on the internet and found that this is and Indian based company that deals with car rentals. When you call the man named Sean is Indian.

If I had done this not only would I have been out money I didn't have but I would also have been charged with fraud!!!!!


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