Sue of Amherstburg ON (02/22/09) feb 11 2009 sold a luxury vacation package deposit on gm visa 798.00 us for 1,116.90 alerted card company and followed up feb 22 2009 as well.
vacation package severly misrepresented..... I see consumer affairs is VERY well aware of many complaints.... I asked how old was the ship? I was told it is maintained every 2 days.... Again asked how old and I was told of renovations, THEN i was told the ship was 6 years IT IS OVER 50 years... I also have found documentation of substandered maintaince..reported by passagers.. no flushing toliets..sewer smell mildew odour... the list goes on...
this package was represented as the ramada main gate..... infact... it is ramada plaza resort witch the internet prices at 29.00 per night! the hasssels of car rental ect ect ect overwhelm the poor consumer reports.... I will be demanding a refund based on misreprestation.... we and our children have sailed both disney and roayl caribean .. they know what luxury is..... one star rating is not lluxery... disney is maintaing every 2 minuets not every 2 days. i am not waiting untill 30 fays for the credit card company to launch its fraud investigation... I am reporting it and pursing to refund my deposit.
Robert of Philadelphia, PA January 12, 2009
Robert of Philadelphia PA (01/12/09) Received this in the mail, Kinda knew it had to be a scam, checked it out, sure is. These business's should be stopped and put out of business...if they are a legitimate business. are they registered in Fla? Then what is Fla doing about this?
Michael of Ormond Beach, FL November 22, 2008
Michael of Ormond Beach FL (11/22/08) we cojntracted for a cruise with Imperial from 12/12-12/14 2nites. We were just contacted and advised that we need to pay an add'l 99.00 per cabin becuase they changed the cruise to 3 nites. We contracted for 2 nites and do not want 3 nites. WE paid 217.00 for each cabin and are requesting a full refund. They offered a credit for a 2 nite weekday cruise which would require our son missing school.
This is a very deceptive business practice a kind of bait and switch. WE did not want a 3 nite cruise nor a 2 nite cruise during the week. We are out 217.00 per cabin or 434.00. If we were to take a credit my son would lose school time. We also are not being given what we contracted for.
Veronica of Milwaukee, WI November 21, 2008
Veronica of Milwaukee WI (11/21/08) I like many others here on this sight got that fantastic call, You have been pick for a vacation for four to Orlando, Ft. Lauderdale,Vegas bla bla bla. I wanted to tell the person on the other end shut up, No but some how he had a way in reeling me in. I was promissed all these wonderful ammenedies to a great vacation and got [nothing good]. I told the man in the begining that I did not have the 500. he wanted me to pay so he said I could go on a PAYMENT PLAN to hold the package. I agreed and like an idiot cave him my CC# He took out the 500. the same day and my bank called.
I talked to the bank and found out I was being charged not only for that but for bank fees now too. I was angry. I got the information in the mail and opened to my suprise was nothing like I was told. The (free) rent a car fine print stayted that I would still have to pay 100. a day to rent. Well if I didn't want the car I could take the Universal Studio tickets. But I told the man I wanted Disney Tickets (Oh you can redeem them at front desk of your resort) That was a lie, I called and they don't do that. The (free) meal vouchers where for two adults only.(when I talked to the man he told me I the tickets don't have to be used only on adults) that was a lie.
In all I made calls to the resorts and the company at their 800 number and demanded a refund. I was denied. So I decided if they can record me I will record them, I called back I told them that I spoke with the Resort and the Alamo people and the Universal Studios and was told lies by sales personel. I also found in the Traveler's Document booklet a Customers Right To Cancel page including full refund of the price paid. Look for that Please if you ever get this far (hope you don't) and demand your money back. I got my money back.
Jacob of Bloomingotn, MN November 19, 2008
Jacob of Bloomingotn MN (11/19/08) I was told that a had won a free cruise to the bahammas for 2. After i had been told what the whole package detailed, they then threw a figure at me. I was asked to give them my checking card number, which i did, then they put me through to someone who would record the conversation so that it would be official. When we got to the point that they needed my permission to take funds from my account i had decided to decline, they then switched me back over to the woman that i had previously talked to. She asked what the problem was, and i told her, the amount you are trying to withdraw from my account is going to make my account overdraw. She then put on one of her supervisors and he assured me that if my bank would allow me to take out 400+ , then it wouldnt be an overdraw. He said they wouldnt allow it if i didnt have the available funds.
So i then was convinced to try, they put me back on the telephone with the women which i was being recorded with, i started giving her information and half way through hung up. I did not complete their process, so i figured that they could not proceed. I immediatly called my bank and was told that my checking account had been overdrawn. They had withdrawn around 450. I went to the bank and asked them what could be done. They were no help. However they did tell me that imperial majestry hand even tried to draw an additional 500 out of my account as well.
I called imperial majestry and talked to a CSR (customer cervice rep.), he told me that it wasnt really taken out of my account, they were just checking to see if i had the available funds, and that it would be back in 72hrs. That was earlier today, so we will see what happens. Although it appears that many people have problems such as this with the same company and continue to get the run around. SOMEONE NEEDS TO PUT AN END TO THIS!
my bank account was +260 Now has been turned around to -200+. I have many bills to pay, and i get paid on friday, i have a direct deposit into my bank account. My check will immediatly be taken from me. I will be without the money i need to live my life.
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