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Greyhound

Memphis to Chicago

Greyhound • Accidents • Lost Luggage • Lost Freight • Reckless Drivers • Sleepy Drivers • Scheduling Foul-Ups • False Arrest • Fare Disputes • Abandoned • Stranded • Illegal Smoking • Hostile Employees • Individual Sagas

The passengers on Greyhound Bus #1888 write:
Accounting of events taking place Sunday July 16th-July 17th bus #1888 Memphis TN to Chicago IL. Departure time given us on our ticket to leave Memphis: 6:45 P.M., arrive Chicago 4:45 A.M.

Sunday July 16th 2000 we had a two-hour wait because there was no driver, also driver's supervisor did not answer her pages. Her name is Bertha. Finally we get a bus driver around 9:00 P.M. with a very nasty attitude. Her very first words were "Everyone get out your tickets now and let me see them or you will be put off this bus." When she was asked her name she wouldn't give it to us.

There was a young girl who had cut her feet before she got to the bus station but blood had seeped through the bandage on her foot.

The bus driver said she had to be taken to customer service where -- lo and behold -- no one was there, the driver let them back on the bus and her parents tried to stop the bleeding. Maintenance mopped up the blood and we were finally on our way after all tickets checked out and ground rules were laid out.

Little did we know that this was a maniac bus driver. Rest stop #1 calls for a 15-minute break. She doesn't do a count of passengers, we leave rest stop on time. Stop #2 we did get a head count and supposedly a 30 minute break which turns out to be approximately another 2 hours because -- guess what? -- your maniac bus driver went into a broken down bus and went to sleep while all the other Greyhound bus drivers and some of the passengers who were on our bus were out looking for her because everyone thought she had fallen dead or something had happened to her.

The nice bus driver from bus #1907 had started to put some of the passengers who had to go to work on his bus but she finally showed up. I must say all of the Greyhound bus drivers in the area showed concern but they had to be on their way.

When this maniac bus driver we had was questioned by the other bus driver from #1907 she snapped at him. She also refused to let a white man with a guitar ride on our bus. She told him you are not getting on this bus.

Now in spite of being late she was in hurry to get on the bus. A lady passenger kept pressing the horn over and over until she got on the bus. A male passenger tells he firmly don't make anymore stops go straight to Chicago. Your maniac driver turns on the heat for about 10 or 15 minutes, leaving one asthmatic passenger to use her spray pump to help her breathe, there were others with respiratory problems also a young baby was on the bus. It was getting had to breathe.

Now one of the passengers started blinking the lights overhead to signal to someone on the outside there is a nut driving our bus, she said it very loud and your maniac bus driver finally turns on the air with gas fumes coming into the bus. But, after this the same passenger tells anyone with a cell phone please call 911, break out the windows if gas keeps coming in because the nut acted as if she wanted to die and take us with her, but finally the gas fumes go away.

Now your maniac bus driver was sleepy, she was driving close to the edge of the road, thank goodness the bus did not turn over. When we finally arrived to Chicago which was about 7:15 A.M. the driver let some of the passengers off on 95th and the Dan Ryan. Note, those who had to be at work were late. My grandson in law was late and could not work that day because if you are late you don't work.

Now, someone at Greyhound Customer Service say they never promise prompt departure and arrival time but that's a bunch of bull. Also you will be hearing more from us through Consumer Affairs and Target 5 news media. If action on this matter is not taken possibly a lawsuit may be considered.

There were 16 passengers from one family coming from a family reunion. We want compensation for the terror and inconvenience we suffered at the hands of a maniac bus driver. I know you didn't know that she was a nut but nevertheless we are not to blame. We will not accept vouchers, we have phoned your complaint line and entered this complaint and we find your service courteous but unsatisfactory. We will expect to hear from you and we will enter complaints against you if we do not get immediate action.

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