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Consumer Affairs


Global Vacation Network

Orlando, FL


Consumer Complaints & Reviews

During the one on one presentation, they asked you where you like to vacation. We told the salesman, Dave **, that we travel regularly to Traverse City. He went to the computer and told us that they currently have an agreement with Pinestead Reef Resort. We were sold as we thought that at least we could use this location or something similar. When we tried to book something in Traverse City, we were told that they did not have an agreement with Pinestead Reef Resort nor did they ever have an agreement with this resort. They do not have an agreement with anyone even close to Traverse City beachfront. They find out your locations of interest then they tell you what you want to hear.

Of course, when I called to complain, they point to the contract stating that they cannot promise any specific properties. I made the mistake of taking these guys at their word. I spoke with an Andrew who told me he was VP of sales. He was cordial but there was no satisfactory resolution. He asked me to call the travel agent again to see if she could find something in the area and promised to check back with me in a week.

We purchased their package for $4,500.00, and have not been able to get any deal. We contacted our credit card (American Express) and have not been able to get our money back. I can not find purchase items to meet my expectations. The travel hotel card is a joke, as they think Motel 6 is okay. We want our money back! How do we do this?

The entire process is a ripoff. The gifts they do offer are garbage in quality. The airline tickets cost you as much as a sale ticket when you are done. They offer limited use and a lot of stipulations. The company is not rated, as stated. They do not follow-up on any complaints.

If you attend, the company states that you will receive "free" gifts with no obligation to purchase their vacation services for $12,900. The only problem is that these gifts aren't "free". You need to pay service fees to claim them, up to $150.00. They call themselves a company that prides themselves on "word of mouth". However, they have no business cards. And they lied about saying that they were rated an "A" company by the BBB when in fact they are a "D".

My wife and I went to a presentation about a Vacation Time Share in Orlando, FL. We went mainly because of the incentives. I will admit there was no hard sell. Before you read any further, I know the old saying, "If it's too good to be true, it probably isn't." Fortunately, we didn't get screwed like other people may. We were told one of the incentives was a free five-day trip to anywhere in the U.S. which included a round-trip plane fare and a three-day stay at a resort. We had to send in a coupon indicating where we wanted to go and send in a $50.00 per person refundable money order as "good faith". The money order was to be sent certified mail. Unfortunately, I missed the certified mail part.

They returned a check of theirs for $100.00 because we did send them $100.00. Their reason was I didn't send it certified which they said voided the entire trip. Nowhere on the form (unless I missed this) does it say the trip would be voided. When I talked to them, they explained the reason for the certified mail was they have people send money orders and claiming the company cashed their money order and didn't apply toward their vacation. I told them some people may be stupid, but I kept my receipt and if nothing happens, I can call with proof. The company response, silence. I also mentioned we believe if we would have sent it certified mail, there would have been another reason why the application was voided. They didn't respond the way you think they would. First, there was silence. Then, an attempt at denial but not much. I talked to many people at different locations. I will admit some of them did call me. A couple of them were strangely quiet when I told them where they called from, as in they didn't want me to know their location.

The last call was someone telling me we would receive "another" trip but would not be like the first one. This trip was to consist of a week vacation at a resort (theirs?), but we had to get there. We never received this. This trip had many restrictions as to when we could go. It should be no surprise the entire summer was off limits plus most of the rest of the year. The only thing we got from them, besides a bunch of lies, was a $50.00 American Express credit card. They all acted like they would do something, but in the end, nothing except the credit card. Beside the trip, there were other incentives we never received. Since we didn't really lose money, we did lose incentives they "claimed" were ours. To us, this is a scam. I want you to know at no time did I yell nor did I swear at them. They knew I wasn't happy. At times, their professionalism wasn't there.

got a phone call from this young women at 9:56am on my cel phone(private)at work stating that she is representing a law firm and that I owe for global vacation networks. I started to tell her that my wife and I attended this vacation 90 minute presentation and signed up. We were never presented with the "free gifts" and after making 3 payments stopped, as we had felft that they were diseptive and misleading, and especially after we sent by fedx the paperwork directly to receive the vacation vouchers, and the fedx package was refused.

She didn't care to listen she didn't let me finish she was rude, ill mannered, and got me quite upset. Then she proceeded to tell me that I was going to be sued and I would be receiving a letter in the mail. No lawyers office would have a women like that represent them. I found that when I called the phone number back I got a voice recording saying this is the law office of Joel Cardis llc, no live person, and when I tried to put the phone number on the web, or reverse look up it does not exist 610-382-5116.


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