Complain about a product or service

Funjet

Bryn of Bronx, NY July 10, 2009

{ Emailed] account of what I went through during a vacation I booked through FunJet. Because of what I went through I'm looking to get a full refund for my hotel stay for two reasons as compensation and for the fact that I only stayed at the four nights not the original eight nights that I had booked. When you read the email you will understand why I am looking for both compensation and a refund. However FunJet are refusing to refund my money in full or compensate me.

I still felt and feel that I should be compensated by Funjet for the whole experience as basically my only vacation was ruined by the incompetence of Funjet. My request to Funjet is to be compensated for the entire eight nights that I booked at the hotel which would be an extra five nights as I have already been refunded three nights by Chiffa not by Funjet. I further request that the five nights be refunded without a penalty fee. We left the hotel on the May 27, 2009. Appart from the stress FunJet caused me I'm out almost 500 as they are refusing to give me a full refund.

Nik of Minenapolis, MN June 6, 2008

Nik of Minenapolis MN (06/06/08)
My daughter got very sick and I was trying to reschedule our trip to Los Cabos since she was contagious. Although the Hilton hotel and airline were willing to rebook us with no fee, FUNJET was only interested in keeping thousands of dollars which they did. Along the way, I found out that they misrepresented the flight information. We thought that we were using a regular SUNCountry flight but this was not the case. They would not give you their supervisor's extension and spit on your face with insulting comments. It is a shame that this company is in business.

More than 5,500 loss.

Patrick of East Peoria, IL March 23, 2008

Patrick of East Peoria IL (03/23/08)
I booked a trip to Jamaica and purchased the additional cancellation anytime and during travel. Well, I canceled my vacation after 1 day. Could not get a flight back for 3 days. When I got back, Funjet told me I had to work with another company that carried the insurance. They sent paperwork for me to complete. I filled out and sent in. My claim was denied because there were no medical or legal compelling reasons to cancel. My impression was cancel anytime for any reason meant just that.

I paid 4000 for 4 day vacation and I feel that I should get some money back. I was denied. I think a Class Action lawsuit against Funjet Vacations is needed for misleading people about the cancellation clause.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |