I purchased a 2005 6.0 Ford Excursion Diesel VIN (Vehicle Identification Number) ** for $28,000 from Battlefield Ford. I have not even put 10,000 miles on the truck and it keeps breaking down due to the High pressure oil pump leak that is costing around $5,000 to fix. The Ford dealership states it is not responsible. Ford admits the Engine is plagued with serious and pervasive design and manufacturing defects that render the engines unmerchantable and unsuitable for..
Consumer Complaints & Reviews


ELITE EXCURSION DEPOSITED 10 DOLLARS IN MY ACCOUNT WHICH I HAD NOT AUTHORIZED, THEN CHARGED ME 24.99 FEE WHICH I DID NOT SIGN UP FOR ELITE EXCURSION, I THEN ASKED THEM TO CANCEL MY MEMBERSHIP AND THEY HAVE NOT YET.

I have no idea how I got signed up for this thing, but I don't want it. I don't know how to get it cancelled. I'm on a fixed income and these people are taking money out of my account.

They have placed a 19.99 charge on my VISA account stating that my deceased husband ordered their magazine. He could not have as he was dead at the time they started charging me. I will file complaints with everyone I can and send letters to everyone about this scheme to rip off consumers.

I received a letter in the mail offering me a free trial in "Elite Excursions Expanded." They offered me a free DVD player and a month enrollment into a "program", the details of which were more than vague. It was marked as if it was an affiliate with US Bank, where I have an account. This is what bothers me most, it looks official. After not being able to find any information on US Bank's website, it seemed like a scam, so I researched it on this website. Thanks to everyone who posted about these people, I apparently was saved a lot of grief.

Another of those dragged into their nefarious scheme. I received a postcard stating that I will owe them $119 if I don't call them before Nov. 10 (when I get automatically renewed which I was not a member to renew for!). I called their provided phone 1-800-667-1825 and Verizon told me via a recorded message that this number is not dialable from my area! Nice little scam they have going here! I will, because I seem to have no other alternative, email them my disapproval/cancellation with a comment about their business practices and contact my local postmaster (this is, after all, postal fraud/interstate fraud correct?). The thing that absolutely astounds me is that our Uncle Sam hasn't put these ** under the jail a long time ago. There are 431,000 hits on google and most of the first 3 pages are bad PR/complaints like mine! May we assume that all the next ones are like-minded?

unauthorized credit card charges $19.99 x 2 - I believe Bank of America is selling my information???
Company hung up on me when I tried to get information about the charges

I used to work for the TLG trilegient travel advantage company and what happens is that they send out promo checks offering "free money" (sum people think they are rebate checks) anywhere from 5 dollars to 10 dollars. By cashing or depositing the check you will be enrolled into TWO different services with a monthly charge of $5.99 to $24.99. They also do data pass (get your info from a vendor) (8oo flowers, jupiter jack,spirit air, west direct (informercial), car rental (alamo, budget, dollar, enterprise) Hotels (super 8, wyndam hotels, cedeant hotels, Banks (Chase, Wells Fargo,Bank of America),etc they give you this long talk about free gas vouchers, a mail offer for a free gift (gps,ipod,dvd player, $40 dollars cash back off a hotel stay and give you 5% cash back.
Example if you rent a hotel room they will transfer you over to travelers advantage give u a long speech (legal reasons and its recorded) they will offer example $40 in gas vouchers to try the service for 30 days free and off a additional $20 gas vouchers as well (by accepting the $40 dollars will enroll u in travelers advantage, elite excursions, deals and destinations, great fun, auto advantage,and 30 other programs. By accepting the additional $20 dollars (that enrolls you into the second program). 30 days for $1 dollar It takes 10 to 15 business day (no weekends) to receive your packet of info about the service but more than likely you will not receive your free gift (check your email or send in the second business reply card to receive gift inside the packet) Call them to check your trial end date.
If you cancel one program more than likely you still have another program service. We do cancel your service and get a confirmation number (t = travel, s = shoppers,g = great fun. etc) Tell them you will contact your lawyer, BBB, class action lawsuit, or anything legal they will refund your money,But what happens is that they will refund only two months and send out a proof of enrollment which can take thirty days to receive. Even if you cancel your credit card or debit card it DOES NOT cancel the automatic debits to those cards. So you will continue to be charged. There has been multiple sucessful lawsuits against them Headquarters in CT not in ohio, tenn, mexico, or asia. They give a quote of 100 % low price on travel which is false if you call them directly they want you to use the website travelersadvante.com or eliteexcursions.com which you still will not get the lowest price.
This is a scam and im not sure how they still do business but remember all calls are recorded and business reply cards scanned with your signature for proof of enrollment, but there have been $12 million dollars lawsuits against Trilegient and Chase bank recently and numerous other sucessful class action lawsuits and recent multi state lawsuits (4/10) for the check enrollments. Sue them if you can because this is a scam.
i worked for them and i know how they operate. I didnt save enough of you people, they fired me for not saving 30 percent of customers but i didnt know my goal was 30%, they told employees 23% retention is good enough, they scam employees and customers (example we make bonuses when we save 23% of customers our bonuses went from $300 to $1000's a month to $0.57 cent to $300 a month its a scam watch out

Unauthorized charge and withdrawal on my banking account of $19.99. This stole this money.

I received what I thought was a refund check from 18ooflowers.com, but unknowingly it was for a "membership" to Live Well. After complaining about the 12.99 membership they charged my AmEx, I got a credit and an apology. But on the next statement, I got a 19.99 charge for a "membership" to Elite Excursions (same address as the Coll Extras company). I found many reports of this scam on the internet and these people should be charged or fined!

Elite Excursions, through 1-800-Flowers, sends people checks that looks like cash back offers. People cash the checks, thinking "Great, free money!" and without reading the fine print, which sign themselves up to a billable travel discount offering that can be canceled at anytime. If you call the number and complain, and threaten to contact the Better Business Bureau as they're practicing fraudulent business practices, they will refund your money.

For 6 months, I was charged $12.99 on my Visa, listed as TLG*TRVLAD. I failed to check this out, unfortunately. I phoned the number listed and told them I had never heard of them and it was an unauthorized charge and I wanted reimbursement. They agreed to cancel my "membership" (which I never subscribed to) and reimbursed me for 4 months by phone. To get the rest of my money back, they said it would have to be done by fax or mail. They were supposed to send me paperwork to do this. What an unscrupulous company. I am 73 years old. Can't something be done to protect people?

There is a monthly fee of $20.99 that is deducted from my account every month that has not been authorized by me. Whenever I call 1-800-283-9275, I cannot speak to a live person. This has gone on for several years. I have seen this on my account before but figured it was something I had set up as an automatic bill pay. But I have never been associated with this company in any way. This is theft! At this point, it is felony theft!

I have had ADT security service for 7 to 8 years, very happy with them, But Mr Garrett came to my door and said he was with ADT and i needed to update the Sys. so he did change everything then sept.1 2009 i got a double bill for ADT and Elite Security Serv. so then i call elite and could not get answer, i left 2 message, that was Sept 2009. they did not call back.
so then i call ADT company whom im with, and they said they did not give Elite permission to rewrite the contract, they said this is fraud, and so I call again and they said i have to come up with the old contract i have with ADT before they quit billing me, witch i dont have not longer, these men that came in had ID saying ADT Saleman.
So its taken 4 weeks to have ADT come back in and redo my sys. again, its not right. anyone can come up with a ID saying they are with someone and they are not. Please tell people to be beware of people like this. This has cause me physical upset dealing with Elite trying to get things back the way they where, not feeling safe

My bank rep. cancelled any other payments. This amount could have gone to reduce my balance, instead it prolonged it including additions from finance charges because of the balance.

I found charges on my statement dating back to July. After probing all morning I found it was these guys and I proceeded to call them and found I sent something in for a free I-pod but it was never delivered so I cancelled within the 30 day limit. They said I had to prove that and refused to help me by hanging up on me. I had to get ahold of my back and put a stop payment which cost me another 30.00 dollars. Plus the 4 payments of 24.99 they got from me. STAY AWAY from these people!! If you see any thing from them it is a hook and you will be very sorry.

I have been charged 12.99 on my visa card in july and aug. I have never heard of them. I call and got a message that theu are closed.

I received a charge of $139.99 on my credit card. I called the number and it was for Elite Excursions. They said I had received a promotional offered from my AOL account for a travel membership.
Apparently, if I did "nothing", it was an indication that I "accepted" the membership and they automatically enrolled me in this travel discount program.
First, I never had AOL, my ISP is my own cable company and I don't use this credit card for anything but one thing.
The representative kept repeating that he was going to send me an offer so I could get one airline ticket @ 50% off. Then he tried to sell me on more items, despite the fact that I was telling him I wanted nothing to do with this company.
Finally, he understood that I wanted my name removed from their list and demanded a credit to my account. He finally accepted and transfered me to an automated cancellation number. Now I may have to cancel this credit card since I am afraid I may get charged again... and maybe for more money. The credit card company offered me additional protection...for additional money of course. For what I use this credid card for, I think it's not worth it.

I can honestly say, That as of today I did notice their was a charge on my account, and I have been being charged a fee of $15.99 monthly on my account starting March of 2009. I then at that time was able to get their number off of my account statement, and I was successful in reaching an representative. I then called back and again was able to reach a rep. They were more than happy to assist me. Now I can say, I didn't remember at first of authorizing the service, but when I really thought about about it, I did anthorize the service back when I rented a vehicle from Budget car rentals. It was a dollar for 2 months, and after thet it was going to go to regular price at $15.99.
So try that number and see if you can get the assistance that you need. Glad I can be of assistance to you.

When I called Elect Group and finally got a hold of someone they claimed they had done their job adn helped me get a modification. They do not want to refund me my money. Luckily BOA helped but I am still out $1000

they r taking money out of my bank account!!!! not much, 20.99 3 times but i have no clue who they are. they robbed me!!!!!!!!!!!!!

I have recieved three charges of $20.99 from elite excursions on my B OF A statement.Phone number does not exist or I am told this call does not go through.
Loss of money I can ill afford I am retired (82)todays cost of living makes life difficult

Unlike most of these other people, I DID sign up for a 30-day free trial offer with these people to get a $40 Wal-Mart gift card. Well, it said on the form that the package would arrive in four-to-five weeks. It's been over six and I have rceived nothing! I have tried to call and cancel, but the toll-fee number I have will connect you to a representative, but while you are on hold, you get disconnected. I haven't been charged yet, but if I am,they will get a fight!
None yet, but I have called a local consumer help line. I tried to get my credit card company to stop payment if they try to collect, but they won't do it. They say I can temporarily freeze my account, but that seems like they're punishing me!

My mother is an 81 year old invalid. I take care of her finances and when paying her bills recently, I came across a postcard from elite excursions notifying her that she was about to be charged 119.00 for her semi-annual membership if the company didn't receive a phone call by Feb 9, 09. First, she doesn't recall ever having agreed to any membership.
Second, I have tried repeatedly to call the number on the postcard and either receive a busy signal, or get a message that the number is not a working number. I found the organization on the internet and tried to e-mail a response, but the message could not be sent. I would like to know how this charge can be stopped. Any advice? I may have paid for a membership before that had been charged to her creditcard, but if it was, I overlooked it.

Received a postcard stating my membership would be renewed unless I called their toll-free #. This number was not real. In checking my Chase bank card statements, found they had charged me $119.99 in June 2008. Unfortunately, at the time my husband was traveling to southeast Asia, and I thought it was his travel agency charge.
Loss of $119.99 I have cancelled this credit card, to prevent further charges.

I got a post card from these people and I don't know what they are talk about a membership and if I don't response they would charge me anyway the 119.99. Who are these people and what credit do that have on use to chg something like this.

Rec'd a post card in mail stating I would be charged 119.99 Semi annual membership on the credit card acct I designated for billing of my initial membership. I have never heard of Elite excursions, nor have I ever authorized payment for ANY annual membership. I don't even know what card they are speaking about being billed.
I attempted to call the number listed on the card and the number is NOT A WORKING NUMBER. The card also states my membership renewal date is 2/9/09. Please help me with this matter.
I am 87 years old and find it disturbing that someone is trying to bill me for services I am not receiving.

Rec'd a post card in mail stating I would be charged 119.99 Semi annual membership on the credit card acct I designated for billing of my initial membership. I have never heard of Elite excursions, nor have I ever authorized payment for ANY annual membership. I don't even know what card they are speaking about being billed. I attempted to call the number above (listed on the card)and the number is NOT A WORKING NUMBER. The card also states my membership renewal date is 2/9/09. Please help me with this matter.

Rec'd a post card in mail stating I would be charged 119.99 Semi annual membership on the credit card acct I designated for billing of my initial membership. I have never heard of Elite excursions, nor have I ever authorized payment for ANY annual membership. I don't even know what card they are speaking about being billed. I attempted to call the number above (listed on the card)and the number is NOT A WORKING NUMBER. The card also states my membership renewal date is 2/9/09. Please help me with this matter. I dont know what to do at this point.
If I have been charged in the past without my knowledge, I am really aggravated. The credit card company who authorized this to happen should be removed from the ability to do business period!

I don't know who these Elite Excursion people are. I have never signed up with them. I got a card to cancel my $119.99 Membership but like everyone else's complaint, the phone number is bogus.
I live on a fixed income and the only time I travel is for funerals. I can barely pay for groceries much less travel on excursions. Who can I contact?

I received a notice to renew my membership
with Elite Excursions. I do not know what this is I never joined.
They tell me it will automatically renew and cost me $119.99 if I do not cancel.
The number they give for cancellation is no good.
How can I stop these people?

I recieved a charge for membership renewal for elite excursions on the 10th of jan.-09. It said if I did not call 1-877-667-1825 to cancell my membership I would aoutomatically have $119.99 charged to my credit card. It said I had till feb. of 09 to do so. The phone number is invalid.
I have no idea what this is for, I have never heard of elite excursions before. I am a single father and laid off at this time. I can't afford this to be charged to my credit card. It dosnt say the name or account of the credit card.Now, as if I don't have enouph to worry about. What is this garbage?
I can't contact these crooks. I have to call all my credit companies, and tell them not to allow this so called aoutomatic charge of $119.99 to what credit card, I don't know.I can't handle this kind of stres at this time. I am trying to keep from losing my home, and put food on the table!

This individuals are planing to charge $119.00 for membership renewal. I have no knowledge of these individuals and there phone apparently does not work at the present time to cancel the membership which renews on January 2009

Elite Excursion charged $119.99 on my renewed credit card with my permission. I never spoke with them, gave them my card information or bought any products or services from them but I found the charge on statement.
After calling Chase credit card company and then Elite Excurion, I found that they got my card information through Chase Card services and they committed to refund my amount after 2 months when I mentioned to go to court for a settlement. The Rep gave me a cancellation code but refused to give me his name or Rep ID # for future reference.
I am not sure whether I am getting this amount credited to my account but I will have to pay the finance charges for no reason.

I received a postcard indicating that my upcoming charge for membership renewal was increasing to 20.99. I called to investigate and was told that I was enrolled in the Elite Excursion service thru Chase, my credit card holder. The monthly charge was 19.99 for membership. I was unaware that I was agreeing to this service and surely would have opted-out sooner if I had known I was wrongly enrolled.
I've paid $259.87, charged to my Chase credit card, over the past year and I have never used the service. I don't know what Elite Excusrions is nor do I know what membership entitles one to. Shame on me for never questioning this fee which appeared on my Chase statement every month. Shame on Chase for allowing their members to be at risk for this scam.

In January of February of 2007 I received a form in the mail from Bank of America. The form was from a third party company Elite Excursions. It offered travel services such as rental car upgrades, low airfare guarantee, and access to airport travel lounges nation wide. Plus, they would send a free portable DVD player. It said I could cancel anytime. I signed up (using my checking account) and kept the service for the first three months right until I tried to get into a travel lounge with my Elite Excursions card and got laughed out of the place. I called the company and cancelled the membership.
Now, the next 8-9 months are probably more my fault than anyone else. I assumed that the membership had been cancelled. I am one of those irresponsible people that only checks their statement at the end of the month to see how close to being overdraft I am, and I never keep track of my debit card transactions so I missed the 19.99 coming out every month, even after canceling the membership.
January of 08 I get a letter from Elite Excursions? saying I am going to be charged monthly, if I dont return the letter opting out. I of course did and kicked myself for being a fool, and loosing upwards of $200 the previous year. Even after returning the letter, $20.99 has been withdrawn from my BOA account the last three months. I tried calling the company, but was told I needed my Elite Excursions? account number in order to cancel the account, and since I dont know my account number, I needed to email customer support. I emailed customer support, but they couldnt help me until I included my account number in my email. I just got off the phone from filing a complaint with BOA they are going to put a hold on the charges for 6 months, and send me a form to fill out. Hopefully that fixes it.
I lost ~$280, and probably a few overdraft fees during the time it was being taken out with out me knowing it.

Elite Excursions (aka Trilegiant) sent me a membership packet explaining my benefits and thanking me for purchasing their services. I'd never heard of these people and had no idea how they got my credit card info. I quickly found they were a fraudulent company and called to cancel membership I'd never solicited. The rep at Elite told me that I'd cashed some sort of promotional check issued by Chase Bank. I was outraged and as quickly as my anger boiled, the Elite rep launched another sales pitch, and I hung-up on her.
I've had to cancel all of my accounts and take time out to reinstall accounts for all of my on-line accounts due to Trilegiant's fraud.