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Doubletree Guest Suites





Jimmie of Murray, KY (11/01/07)
Using my debit card, I reserved a room on Oct. 4 for the night of Oct. 29 for employees to attend a seminar. The correct amount was debited from my account immediately, as expected.

On Oct. 30, I checked my bank account and noticed 2 additional withdrawals ($50 and $22.99) by DoubleTree.  I reviewed my confirmation notice and statement and there was no mention of additional charges.

I just spoke with Doubletree and found out the charge was to cover possible "incidental expenses".  He said it should come off my account in 3-4 days.  How can they just willy-nilly subtract an undisclosed amount from a person's bank account that they determined to be appropriate without any notice?

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