Bluegreen Corp.

Bluegreen as of June 2011 changed their policy on saved points. You now have to pay a fee of $35 online or $50 if you call to save your points for an additional 12 months. I lost 10000 points so far. In my frustration, I called the corporate headquarters at 561-912-8000 and discovered that if you press the asterisk key, it will let you into their voicemail and give you the option of a dial-by-name directory. I found the CEO John M. Maloney Jr's extension is **. My suggestion is that as many people as possible, call and complain before they change this. Maybe with enough complaints, something will change. Also, don't forget that if your state attorney general gets enough complaints, they will act on them.

Bluegreen contacted us on Jan 2010, with a promise of a 3-day resort package. As I take pain pills, I referred the young lady calling to my wife on the way home from driving a school bus. My wife told the lady calling that she may be interested, but would need to talk to her further. The young lady replied that I had approved the sale (which I in fact had not) and that all she needed was the credit card number. My wife told her that in fact, we do not use credit cards, but that she did business with a debit card (which the young lady calling accepted with no question). The vacation was to be for 3 days, two $50.00 gift cards to Bass Pro and an additional mini vacation in the form of a cruise, all for $369. Things continued all this last year with Bluegreen calling from time to time to get us to book a time and location. The location choice had dropped from several down to a choice of 5 locations. We could not book right away due to mother dying, father in the hospital, me in the hospital, etc. It seemed like it was from one problem to another.

Finally, we booked for Orlando in March of this year. First, they called to tell us that the resort which we were promised was overbooked and that the only way we would be able to stay at the resort was if we agree to spending an additional $75.00 per night to stay there in addition to what we have already paid. When we rejected the extra payment, we were told that we would be staying in one of their "offsite" hotels. With our plans to leave Friday of this week, we came in to see voicemail on the phone with an urgent message to call. Before we had a chance to call, Nathan (night manager) called us back again. It seems that they wanted our credit card number. We once again told them we do not use credit cards and offered up our debit card, to which we were told would not work. This Nathan also told us that if we didn't have a credit card, he was going to have to cancel our booking and not refund our money.

I told Nathan that I had told the first lady that I didn't have a credit card, only a debit card and that we had been contacted numerous times and that no one else had asked for a credit card, why did it matter? He began to get smart and insinuated that my wife and I were lying. I told Nathan that I was going to post this and use his name so all could see what a sorry ** he really was.

We were given what was supposed to be a 90 min. presentation at the Harbor Lights Resort in Myrtle Beach , SC and turned out to be almost 5 hrs. The accommodations we were given were at a Sheraton Hotel when we believed that we were going to be staying at the Harbor Lights .

The sales presentation was done in a closed room and was followed by a tour with an overworked, tired and apparently indifferent salesman who didn't have authority to do much of anything. No explanations were offered at any time, and then we were led back to the sales closing area. A fellow named Ivan gave us a high pressure pitch with several pages of handwritten figures, most of which we couldn't decipher and we were told that this "offer" was available only today.

Yes, we could have left at any time but my wife and I, after traveling the previous 3 days were tired & overwhelmed and when we were told that this vacation offer was affordable at only $43.00 a month, we thought it was too good to pass up. We learned after arriving home that we had signed up for a Barclays credit card that had already been spent to the tune of $10,000 dollars. At the closing, we signed so many papers and had so little time to sit, read and comprehend what was being passed to us to sign. We honestly didn't realize what was truly happening.

Now we're being inundated with telephone calls from Barclay Bank for maintenance fees of over $390 and I'm not working as frequently as I had hoped due to the economy and being medically retired after a transplant and a heart attack. My medical costs are soaring and I'm on so many medications and have been recently hospitalized. We're swamped and don't know where to go for help, if any help exists. We're both 62 and have never been in any financial trouble until now. I'm learning that we were scammed by Blue Green/Barclay Bank.

Problem with product/service, unable to book reservations most of the time because of non availability. We upgraded to Silver because we were told that we could pay our maintenance fees with points and we would be able to transfer the timeshare to Bluegreen Land, instead of trying to resale the timeshare. We were also told that Bluegreen would rent our points for us, but was not able to do so. We believe they are using the Timeshare to rent to non owners. Why do us owners pay the maintenance fees and mortgages?

In June 2009 I was in a Bass Pro Shops in Westminster Colorado and found the sales agents selling a $99 weekend vacation in Vegas and other locations. July 26, 2009 was our tour date and we were to spend 1.5 hours at the tour; however, this lasted for 5 hours! In the end, we decided to purchase a Bluegreen ownership because we have been planning on traveling to Italy, Greece, Spain, and all around the world for the rest of our lives. They said we could go to all these places for $169 per week after the purchase of our lifetime one-time membership of $26.000. They said we would spend at least $7,000 on each vacation. We talked about without a Bluegreen membership; so owning a Bluegreen membership would purportedly save us a lot of money.

During the presentation, we fell victim to a variety of material misrepresentations, which we only later found to be false. We were told that we would receive 20,000 points a year that could be used at RCI as well and that our timeshare was a real estate investment, which would appreciate in value over time. We were also told that new nearby developments would drive up the price of our timeshare in the near future, and that we could easily sell (or rent) our timeshare for a profit. We were also told that we would be able to exchange our property location and go anywhere without paying any fees other than the $169 booking fee. The sales representatives told us that Bluegreen representatives would act as our travel agents, and that they had monitors which displayed specific client travel times and potential airline accommodations as well as car rentals. We were told that Bluegreen agents would also have all of our offers loaded into a database profile, which would allow them to choose the best offer for us to use for a specific trip.

We were also told that we would be able to refinance our timeshare at a local bank, but we later discovered that banks don't refinance timeshare loans. We were also told that we would be able to write off timeshare interest or the timeshare itself on our taxes, but we later discovered that this is an exception only made for vacation homes and that timeshares don't belong to this classification. We were told that our 20,000 point plan would grant us far more amenities than it actually did. The sales representatives claimed that resorts were available al the time, and that we didn't need to plan our vacations more than two-three months in advance for any resort. The representatives also claimed that we would be granted three extra two-week vacations for free, one of which was a yacht vacation. These vacations never materialized.

We told the representatives that we wanted to take a group with us in 2010 to Mexico or Hawaii for Scott's 40th birthday. They assured us this was definitely going to happen; that we would have no waiting period and the timeframe was long enough. So I called after I got my ID number to book this trip and the representatives I talked to at Bluegreen laughed when I repeated what I was told would happen at the presentation—that they had my profile and could tell me what was the best to use and that there were big screens in the office showing all of the various flights and vacation areas available to me. There was no availability at any Hawaii resort for 1.5 years and if I booked it, I had to use it or lose the points. This was in stark contrast to the specific promise made by the sales representatives at the time of sale. We were told that Bluegreen representatives would aid us in booking a vacation that was guaranteed to be available, yet there was no availability and we were laughed at by representatives over the phone.

I decided to transfer 8,000 points to RCI so we could go to Mexico with our friends as planned. When I tried to book this trip, I was told that the all inclusive resort would cost $1500-$3500 per person per week! The cost to book the trip was $169. After three days, if we decided that we couldn't go, we would lose the $169! None of the resorts that were affordable were even available for a year. We had been told at the presentation that the only cost for a week at any resort would be the $169 booking fee. We had been told that there would be no other fees. We would never have purchased this timeshare if we had known that we would not be able to book reservations at any time we wanted, and that we would be subject to fees far beyond what we were told we would be responsible for paying per vacation.

I've contacted all Attorney General's Office associated with this company and contract, only to have all of them point the finger in all other directions. I want to be part of a class action law suit! My credit has been hit with a foreclosure!

They misrepresented themselves with verbal lies/mistruths and promises. They did not keep their promise to me when they set the meeting up. It was only a meeting for an update of where the company stands and what they had added to/for their company and its members. They used high-pressure sales. I was in Las Vegas partying the night before. They made promises that were nothing but lies because they have not followed through with any of them. They knew how to butter you up for the kill.

They almost caused a split-up between me and my companion/spouse. They have caused me countless nights of sleep. They have rising non-disclosed fees/costs.

We had a Bronze membership with Bluegreen and it was paid in full other than the annual maintenance fees which we kept current. In July 2008, right after having major back surgery and being deemed disabled, we went through an owner update at Bluegreen Sales Pavillion in Pigeon Forge,Tn. We were shown how to upgrade to Silver and by doing so we could pay our maintenance fees with our points. We were promised that we would never have to pay out-of-pocket ever again. We were then told in the Closing Office not to rely on promises made out on the sales floor. I told the closing agent that we would rely solely upon what was promised to us at our closing and nothing else.

I made it very clear, upfront and on numerous occasions, that we could afford either the monthly payments to upgrade or the annual maintenance fees but not both. They promised that by upgrading to Silver, we would never have to worry about coming up with cash to pay our maintenance fees. We could pay them with our points. It took, at the time of our closing, 18,000 points to pay $1200.00 in maintenance fees. I stopped our closing three times and asked both Melissa and Ian, the closing agents, if in fact we could pay our fees with our points and never have to pay out-of-pocket ever again and each time I was promised that was in fact the truth. So, we signed the agreement. After we got back home, I went to rescind the agreement. I didn't trust them.

We had no rescission letter in our packet so I went online only to find out that we were locked out of Bluegreen while they were doing title work, etc. So I began calling. We have three business days to cancel our agreement with them. I could never talk with a person and each time, I was placed on hold until I would get frustrated and just hang up. This is exactly what they want. They don't want you to rescind the agreement. They need your cash and all that they can squeeze out of you. I was unable to rescind it, so game on.

In October, we got our bill for the maintenance fees. It was slightly over 1200.00. So I went online to pay with my points; it would take 18,000. We had just purchased 22,000 annual points but it wouldn't let me pay the fees. It kept telling me that I didn't have enough points to pay the bill but I sure did. I had 22,000 and it only took 18,000. I should have had plenty enough points to pay it. I finally got through via telephone to a Bluegreen ownership representative and I was told that I didn't have enough points and to check out the new rate schedule. I did just that. It had changed and it now took 80,000 points to pay the same $1200.00 that it only took 18,000 points two months prior. I still maintain that this was a case of fraud. Those people had to know at the time of our upgrade and closing that these changes were going to soon take effect yet they claimed that they didn't know.

These people will lie to you and they will use any and all sales tactics to sell you a useless time share. This is why they should be called crimeshares, not timeshares. And the maintenance that you pay for is virtually non-existent.

I am a disabled former residential contractor and I can tell what has been maintained and what has not. I have pictures taken on every trip and to different properties. Our maintenance fees have since risen to $1310.00 annually and it is taking food off of my table, medications from me that I need daily.

Bluegreen doesn't care. All they want to know is when and how you're going to pay the fees; nothing else matters. We have paid thousands of dollars to re-sale companies to try to rid ourselves of this cancer. There are over 6,000 timeshare resellers in Florida alone. Never pay an upfront fee people. I still don't understand why there hasn't been a class action lawsuit brought against this leech of a company and put them out of business.

Stop the bleeding of the consumers who were lied to. If they lie to you it's called business but if you lie to them, it's called fraud.

My wife and I purchased a studio unit at LaCabana Beach Resort in Aruba through the Bluegreen Resort for $7000 in March of 2004. A year later we were talked into switching to the point system and trading in our unit plus upgrading to a silver status that would give us 20,000 points per annum and we could use them anywhere. As we were planning a trip to Korea, we thought that we could use them for that and were insured that was possible. Oh, well—sorry, that didn't happen.

In any event we felt that it would still be a good investment for our vacationing future. The following year (2005) my wife was diagnosed with stage three throat cancer, so our vacation time was a bit limited. Knowing this, we tried to alter our commitment to Bluegreen. Even after explaining the situation to them, they only wanted one thing, the money! Now here it is 2010 and we have reached the end of our rope with this commitment. Even though my wife has been cancer-free for the last five years, the downturn in the economy and the loss of our business have left us unable to continue making the required payments for this vacation that we don't use.

So, we decided to ask Bluegreeen to release us from the obligation and simply keep the money that we had already spent and let us go on our merry way. Their response was, as before, no way. Show us the money or we will foreclose. Now it seems to us that if someone were to give us $23,000 and not expect anything in return that we would be foolish to turn them away, especially when we would incur no further expense by doing so. Not Bluegreen. No sir. They are going to hire some fancy lawyer and foreclose on our vacation points just because they can. They don't have any regard for what that will do to our credit rating (which we have worked very hard to maintain).

They simply don't care. They suggest that we sell, rent, or give the points to someone but they control all the companies that you need to utilize to do that and no one wants them. So in closing, I must say to anyone reading this: Beware of Bluegreen. Don't believe for one second that they are in this to do anything but line their pockets. Once they have you signed you might as well forget any deviations from what they want. Not only have we spent $23,000 on vacations that we will never have, but this Bluegreen Corp. intends to ruin our credit with a foreclosure on points that have no value at this point in time.

I bought into timeshare on December 15, 2007 at big cedar wilderness club ridge dale; mo. paid $8,566.45 with maintenance fees of $513.10 the year of 2008. Upgraded June 20, 2008 for $7,303.89 with maintenance fee of $ 129 for remainder of year, then $537.60 fees for 2009. then had 6,000 points to use every year, which if carefully used might get a week stay at off season places you don't really want to go. August 27, 2009 we purchased 10,000 more points for $15761.57 with the concept of two agents Ed ** and Darin ** to rent these points out making us a profit plus paying off the mortgage of $15,761.57. Maintenance fees jumped in a year's time for 2010 $1097. We contacted these two men many numerous times throughout the year to rent out all of our points as we wanted to be debt free. We didn't even own a computer at that time. Darin set me up an e-mail account with a password so he could access it, thus renting out our points. Never happened!

Ed ** recommended I pay a fee of $913 to have this company rent us out. Resort equity marketing ripped us off, never renting one week. They are now defunct, won't return calls. As of December 3, 2010 we received a certified letter to both my husband and another to myself letting us know we can no longer book reservations and all future reservations will be cancelled until we pay full payment of $17,057.09 representing principal, interest, and late fees within 30 days or they will terminate our membership and retain "all" fees that we have paid thus far to purchase and maintain our membership. Our story has all the headaches and disappointments of every testimony you have read thus far. We are average people with hopes and dreams of a nice retirement. We have drained our assets and now have bad credit because of this fraud which needs to be stopped. We live from my part time paychecks and my husband's social security to get by. Who will stand for us against a big organization taking advantage of people, painting a picture of nice resorts and happy retirements?

In November 2005, we were asked to attend a visit to this resort where we were kept for several hours and shown several rooms traveling by minibus. We were told that the company would buy the timeshare back of us and that all resorts were of this high standard. We have traveled a couple of times and have been very disappointed with the standard of accommodation.

We started to use our points to pay the maintenance as we were no longer using them, however, Bluegreen reduced the amount of money that they were worth and they no longer pay for the maintenance. They also increased the maintenance every year way beyond what is acceptable. We have been in touch with them on several occasions regarding this with no acceptable outcome.

We are in a situation where we can no longer afford to pay for this. We paid $46,000 dollars for the timeshare as well as the ever increasing maintenance fees. It is now three years since we last used the timeshare. We have contacted them on several occasions regarding our financial situation with no outcome.

This company needs to be stopped. We have been owners of their product for several years now and we have had nothing but problems, one right after another. One, we upgraded to silver and somehow turned into Bi-Annual owners after that sale and nobody could tell us how that happened without our saying so. Ah yes, the fine print, we signed something in the fine print. And now we actually have three accounts after our upgrade. Yes, we still haven't got a proper answer as to how this happened either, ah, yes back to that fine print thing. Two, watch out for the maintenance fees, they are sure to kick your butt. They have gone up quite a bit every year since we have been owners and they call them assessments of fees. All I know is our maintenance fees have almost doubled since the beginning. Three, our points are received on a Bi-Annual plan every October. We have 42,000 - silver for 2010.

We had trouble with the maintenance fee and Bluegreen says until we're squared with the maintenance fee, we can't use the club. Well, in the process of making our mortgage payment, it got behind because it was being sent to the collection agency for the maintenance fee. The company is called Pinnacle which is not affiliated to Bluegreen, so I was told. Now, this went back and forth for a few months. Pinnacle is saying they couldn't take our payments to the mortgage because they weren't affiliated with Bluegreen but in the end, that's exactly what was going on. To me, it seemed as though they were trying to get us late on our mortgage payment on purpose.

Well, after fines and penalties of over $500.00, our 2010 maintenance fee got squared up. Now for 2011, I have set up a payment plan for the maintenance fee and guess what? We can't use any points at all until all 2011 maintenance fees are paid. After we paid over $500.00 extra and a total of $1,795.00 for 2010, to get our 2010 points cleared, now they are frozen until we pay the 2011 maintenance fee. We have over 16,000 points from 2010 and we can't use these until our maintenance fee for 2011 is paid in full. How the **** does this work? Please explain this to me, something bought and paid for but you can't use it. Ah yes, here we go again, the **** fine print got you again.

In 2006, I listened to a sales presentation that sounded like a first class timeshare that catered to their client. Bluegreen turned out to be a waste of $10000 cash as I can never get a room when I need it. They raise their fees every year and cut services to the point of being criminal.

Bluegreen used extensive high pressure sales tactics, false promises of ease of use, transference and even sales of points, etc., in getting us to purchase a vacation membership. In fact, we have had trouble even scheduling vacations and renting or selling points. We were given misleading "fast-talk" sales approaches and were whisked into a room and asked to sign numerous small print documents. When I called to cancel, I was told I was too late; so we tried to use the company but was frustrated from the start. We are claiming that as "non-lawyers" we should not be held liable for the small-print "legalese" in the contracts, but that they should be held liable for their false promises and misleading, high-pressure sales tactics.

My husband and I were paying on a timeshare. The money was taken directly out of our bank account. We moved from one part of the state to another, therefore having to close our bank account. Three months before the move, I began trying to contact Bluegreen. Four different numbers were tried.

When I finally did get to speak with someone, I was directed to call another number, a mortgage company, I was unable to speak with anyone so I left a detailed message. Several days passed and I still had not received a call back. I tried again, again, and again for 6 months. Finally I gave up. Bluegreen never contacted us and I just recently found out they have ruined our credit, by listing this as foreclosure.

My husband and I have worked for 20+ years to develop a credit history to the scores of 700 - 800. Now Bluegreen has ruined us. We can not get a loan for anything! I want this business to be held accountable for ruining our credit and I want them to restore this by removing foreclosure from our report. The government should shut this company down and pay restitution to all the people they have done this to. The consequences is that it has ruined our credit that we have taken 20+ years to develop. We can not refinance our home, get a loan for a car, buy a new home, etc.

We have been members since 2003. We originally joined with an every other year contract. We were told if we returned 1 year later and upgraded to every year, they would keep our point price. But now, they wouldn't honor it because we were 2 days past the year. When we finally upgraded to every year, they didn't join our accounts but have us at 2.

In 2009, we decided to upgrade to "Bronze" - after bribes and pressure. We got 2 certificates to be used within 1 year for a 7 night stay "anywhere." However, when you look at the back, it is only good for some resorts and certain times--far from what Gabe promised. We were also given 4,000 bonus points which we were unable to use and they will not roll over for us. I also feel it is wrong for them to remove unused points if they are not used within 2 years. You pay for them; they should be good for something.

On June 22, 2010, we had our "update meeting." I wanted answers to my issues--2 accounts and expiring points. I was told that the 2 accounts was no big deal as everything was charged as one. Charlie kept trying to get us to upgrade to gold in order to get all these extra benefits. We kept telling him that due to past experiences, we would never buy another blue green point or recommend them. He kept trying to entice us by mentioning various benefits and how would we like them. I said they are fine but I need to upgrade to receive them and I told him I would not buy anything else. We were "held hostage" as we were unable to leave until he was done.

When I had talked to Patty back in April/May, she said that we have 2 accounts because I demanded Gabe to set us up with a deeded property in Myrtle Beach. I said it would be nice but I do not recall demanding any such thing. I did question as to why they kept moving the deed whenever we did do any upgrading. She said she went to a corporate manager and he said nothing could be done without us buying more points!

They do promise you great meal deal coupons when you go through these meetings but all it is are buy one get one free to expensive restaurants that you can get out of the local books. Nothing special!

We actually were behind in our monthly payments of $232 a month. 6-5-09 I paid $400...then 6-15-09 paid $400, and then 07-01-09 paid $232 which should have caught us up on our payments. I was informed via e-mail by Mr. Jamie that I our loan had been terminated for non-payment. I e-mailed them my information about payments and he wrote a one line note. "It will remain on your credit for 7 years." After some investigation I found they had been applying our payments to the maintenance fee of $900!

When we bought the time share 3 years ago the yearly maintenance fee was around $300. It's soared to $900/year. I tried to get this off of our credit and was still getting one line replies. "Thank you for contacting BlueGreen Corporation. Unfortunately, we are unable to assist you as your ownership has been terminated due to non-payment of your loan. "I told this Jamie S. that I was trying to take care of this matter because we didn't need this on our credit. He was anything but helpful. I'm sure they sold the air we bought to someone else. I told him if I had known they were going to cancel our membership we would not have sent them $1032! We could have used that money to put on other bills.

In three years we used their services one time and we had always paid as per required by our loan. I told Jamie we pay $365 a year home owners fees and we live here! We didn't even use their facilities and were required to pay $900 a year and it was increased at their discretion. I kept all of our correspondence with Mr. Jamie for the record. I even challenged it on our credit report to no avail. They just didn't want to talk about any kind of a settlement. Just that we had no further financial obligation to them, and that it would be on our credit for 7 years. I checked our credit and it is showing up as a foreclosure. So if we wanted to refinance our home it will be 5 years before it is removed according to our bank. Our credit has been compromised for 5-7 years. 7 years per BlueGreen 5 years per our bank or FannieMae. Not sure what would happen if we wanted to buy a car. I'm sure the interest rate would be excessive.

Misrepresented sales tactics. I'm unable to sell property. There were many conflicting stories. Unable to use and unable to sell. Do not trust any statements made.

We called Bluegreen for a week in the keys (that is where we signed up). Nothing was available in Florida, but she set us up for a week in Georgia and three days in Tennessee. I picked up our new Can-am Spyder RTS motorcycle (two wheels in front and one in the back) in Denver on February 27, rode to our winter home in Arkansas, picked up my wife and headed to Georgia.

Petit Crest is in a gated community known as Big Canoe. When we bought it, we were told that all the locations had similar layouts, the only thing is that the topic of motorcycle exclusions never came up. Arriving at the main gate, we were informed that we were not allowed to enter Big Canoe. After waiting 1/2 hour for a guy to answer our call, I really found out the value of Bluegreen support.

I cannot remember how many different ways I explained that Big Canoe would not let us into the resort; the phone rep had only one response, "Did the resort give you after hours check-in instructions?" After 45 minutes of hearing the same thing (which now made it after hours), I thanked him for his ability to understand our situation and he responded with an amazing, "Is there anything else I can do for you?" I chose to just hang up.

Then, an amazing thing happened. The security guard had called the owners of Petit Crest. They opened up a spot in the storage area at the gate and Charlie, the security officer, took us to the resort. The next day, Chris shuttled us to and from the gate so we could get groceries. On Sunday, Charlie picked us up early, as we had tickets to the NASCAR race in Atlanta, but we did not get back until 10:30 pm. Chris came in from 25 miles away to get us back to the cabin. I can't say enough about the resorts and especially the folks at Petit Crest, but the folks at Bluegreen have a deaf ear when it comes to situations that arise.

I have not had problems getting reservations (not always where I want to go) and have only lost over 4,000 points due to unavailability within their time use (yes, you lose the points, even if they can't place you in a resort). If the maintenance fees are not paid in time, it is painful, and they have no tolerance. Since we do not have access to transportation, we do not have the ability to enjoy the countryside. Since I have no feeling in my legs due to diabetes, walking the trails near the cabin in my boots has had its effect. We are at the mercy of Bluegreen since all is paid off and no way to get out of the yearly payments.

My wife and I were contacted by Vacation Tour and Travel to book a vacation package for Bluegreen Resorts. I spent quite a long time going over every detail of the offer to "make sure" I was not getting scammed for an offer that was too good to be true. My wife and I were told that we would be able to take our 4 children on this vacation with us and just pay an extra $25 per night for the extra child because the package just allowed for 3 children. We agreed and the package was purchased. We received a booklet in the mail telling us about the great cruise destinations that were available after we toured their condo complex in Orlando, FL.. We looked at the cruise brochure and put it away for the time being.

Five months after purchasing this package, we tried to schedule our vacation for Orlando and were told that we could only have 2 children and that there was nothing that they could do for us. I was told to contact Bluegreen Resorts, which I did, and they wanted an extra $50 per night for the vacation. For this price, we could have stayed on a Disney Property and got all of us into a room. I couldn't believe that they had lied to us just to get $249 out of an unsuspecting family. Due to the recent economic recession, our family is a one income household now and we have a tight budget. I don't know how we will tell our children that we cannot take the vacation now because we have lost our $249, because Vacation Tour and Travel refused to refund the money, and will not allow all the children to come with us. This is not right and companies like this should not be allowed to get away with lying to consumers.

In May of 2007, we signed up for "weekend" points with Welton W. (sales rep) and William M (finance rep). We told both very clearly and specifically that we only needed "weekend" points to use within Chicago's north suburbs for a quick getaway. They assured us that would not be a problem.

On December 17 or 18, 2009, we received a bill for higher than normal maintenance fees, real estate tax, and finance charges and late fees based not only on the first two items, but on a "voluntary" ARDA, which we told them to remove the last time it appeared on our bill; they did so the first time, but the charge appears again this time. Since our bill is normally due in May, this entire bill is fraudulent, especially since nobody notified us of a change in due date.

6 months later still no title or papers, no deed, no charter, no bonus time, ect, we should have kept our purchase with bluegreen, now we are stuck with nothing, lost our money to, had to pay cash with the other guys, so my advice only buy from the bluegreen company

November 2000 my husband and I were in Gatliburg, TN and we were approached by a sales man saying that they would give us money if we sat through a presentation. So we did. What a joke! We were told that we would be owners, that we could go to any of there locations any time any where, and that they would buy it back if we were not happy. Yeah right, what a joke. Everything was a big lie. The maintenance fees are $800 a yr. And, we pay $219 a month for nothing b/c we can never go where we want. The customer services reps are rude, and they don't care about the owners. Never buy from them its just a big scam.

As a Bluegreen Owner, I have experienced high presure sales tactics used by the sales staff. The sales staff attempts to push the packages on you every time you visit. The sales staff lie and misrepresent the products to customers, anything to sale a package. These lies and tactics have caused me numerous financial problems. They rush the customers through the contract signing process coaxing customers along the way to spead up the process so they get your money and signature. They never tell you of the fine details, so Bluegreen can hold you to a contract you did not have time to read or may not understand. After becoming a owner, I have found out the available to use the time share is not what was promised when I purchased. It is easier for someone who is not an owner to get reservations than it is for me. Bluegreen maintaince fees are charged yearly and unfairly on some vacation packages.

Bluegreen customer service are very difficult to deal with. This company has no intrest in fixing the sales problems that it has. There is no concern to employ an honest sales staff as long as they are making sales. It only wants to bleed me of my money by charging additional fees and raising the fees more and more each year. They tell you they are selling you something you can use to make money from by selling your vacation points for you each year. This is to help you pay your fees and help pay for the vacation package you purchased. They promise packages to be all inclusive also. They also promise to buy back the vacation package when ever you are no longer happy with it. These are all lies to get customers to sign a contract and take the customers money. This is happens ever weekend around the country at these Bluegreen Resorts.

The company offered cruise through Carnival at $250.00 per person. I bought 2 tickets. Believe me, I asked every question in the book about the offer. I have tried to book the cruise in Dec 2008, March 2009 and July 2009. There is nothing available from Galveston, TX unless we pay an enormous upgrade of $1,450.00. They are deceiving and fraudulent to what they are selling. I called Carnival Cruise Lines today and they are not sold out of the economy rooms. As a matter of fact, there are many available. When I bought tickets, they assured me I would be able to leave from Galveston. I told the rep this today and she said no, they didn't tell you any such thing. They certainly did and they are being fraudulent as to what is offered.

In September 2008, my boyfriend (62 and disabled) received a phone call from Vacation Tour & Travel. They talked him into paying a deposit of $249.00 with his credit card. We received confirmation of the deposit. This was on the letterhead of Vacation Tour & Travel Agency, Carnival. At the bottom of the letter it states: "Your Bonus Resort Getaway is being mailed separately from Bluegreen Vacations. You will receive a confirmation within 7-10 business days."

9 months later, we have still not received this information. I called Vacation Tour and Travel on 6/12/09 to try to get a refund of the $249.00 due to their "mistake" and not following through with what they promised. I was told that I only had 30 days from the date of purchase to get a refund. She said that the information was mailed out in September 2008. It was never received by my boyfriend. The person that I spoke with there said they would re-mail the information. To date, I have received nothing. Do you have any other complaints for these companies for a similar incident?

My husband and I purchased the sampler plan for 1000 and they explained the whole point system. I was told that we could not book beach front at the Shore Crest resort because we had purchased the sampler package. We were told this prior to purchasing. But because we were not beach front on that vacation our second vacation we wanted to be beach front anywhere in the southeast areas from North Carolina as far down as Daytona and on into the Pan Handle for any week in May. Now in my mind that left it VERY easy for her to book us somewhere beach front. When she booked us Beach Front she said that it was at the Seaglass Towers and went on to tell me how nice it was. I asked her again, was it beach front, she said yes. I told her to book it. She sent me a confirmation. It didn't say where it was. But I was VERY clear I wanted beach front.

Well when we got there, we were not beach front. We were not even beach view. We were city view!! I complained the moment I walked in. I called down to the front desk and the rude woman told me there was nothing she could do and I needed to call this 800 number. When I did, they went on to explain to me that some resorts you have to pay extra points in order to garauntee beach front and other resorts are automatic beach front. I had points left over. We went during non-peak season. So when I booked, she could have told me that.

Not only were we disatisfied ordeal, but the resort was [bad] too. The rooms are too small, there were no activities for the kids (like other resorts), there was no outdoor pool, we had to park across 2 streets and walk our kids (2 and 7 mo.) across 2 busy streets. You have 15 minutes to unload or they will tow your car. And trust me they will. There is only 2 elevators for 20 floors! You could spend 10 minutes waiting on an elevator. When I finished unloading it was 25 minutes later (and I was going as fast as I could) I came down and they had put a warning on my car and were on the phone calling a tow truck.

I was mad already when I saw my room. When I checked out was I asked to fill out a comment card, and I gladly abliged. While I was filling it out, the same rude lady sitting at the desk was being rude to someone else. There was an owner sitting who was wanting to book an additional night. She promptly told her that they had to call the 800 number. She didn't even look to see if they had availability but she told him they didn't. When she hung up with him, she told another guy they had availability but it was for walk-ins only.

Apparently they are only interested in potential new suckers (I mean owners). That is how they do business. If you want to purchase something, I suggest you save your money and puchase a physical piece of property like a condo where you can rent it out yourself and you can go when ever you want to. Then if you want to go somewhere else, look at swapping time with another property owner. That is what we plan on doing. Save your money and don't invest in this rip off scheme.

We were able to use our stay. Luckily we only purchased the sampler package and we are not locked into any agreement. We paid cash upfront and so there was nothing to withdrawl out of our account. It only took the sampler package for us to learn to NEVER purchase from these swindlers again! By the way, later I found out you can be bumped from ocean front any time and your entire reservation can be cancelled without notice. Our family vacation was horrible at Sea Glass.

We have been owners for 5 years. Our experience with this company has been outstanding. We have vacationed in many of their resorts, and at various times of the year. We have also been able to make reservations for our married children and their families. There have been a few times when we were not able to make a reservation where and when we wanted to, but we knew this might happen on occasion.

Unfortunately, I can see why some people have complaints. They were ignorant of certain areas of ownership and had unscrupulous sales representatives. We understand the problems people may have had with sales staff in TN. We had an owner update there and caught several lies that the rep was trying to use on us to add more points. We were lucky to have an excellent sales person for our initial purchase. We read everything thoroughly before signing and asked many questions regarding items we didn't quite understand. She was honest and well-informed; consequently, so were we. We are now able to stay at resorts we never dreamed we could afford.

we bought into Bluegreens program so they would physically let us out of the building in Tennessee. We were lied to about availability, how easy it would be to book last minute vacations, that we would be staying in 5-star resorts; all were lies. I have tried to book vacations several times and there is NEVER availability that matches my points level and the dates I need. We were not told that over half of our points could only be used at certain times which just happen to be so off-season that NO ONE in their right mind would consider these as vacations. Gulf Shores AL in february is NOT a vacation.

I have tried to talk to these people and they blamed me for not understanding exactly how the different color points work, but we specifically asked our salepeople and were assured that we had plenty of points and could always get the short notice trips that we need. They've basically sold 500 shiny toys to 50,000 people so that means 49,500 people will be tough out of luck when they try to collect their shiny purchase. Of course this is figuratively speaking but you get my point. they are rude, pushy, condescending and HIGH PRESSURE beyond belief. We need help to get away from them.

We are paying about $200 dollars a month for something that we can rarely ever use. And the few times we have used it , it was not where we originally wanted to go. So now we have to spend our money to go on vacations and pay for hotels in addition to the wasted money that we are paying Bluegreen each month. I feel so violated and used and want to warn others so they don't get ripped off too.

In July 2008 we took a vacation to Myrtle Beach. We stopped at a rest stop to get directions. We were offered discounted tickets to several facilities in the area. The only thing we had to do is sit through a 90 minute program on timeshares. We agreed. The salesman was one of the manages Fred Wallace. After a couple hours of listening to a sales pitch we kept saying no. Finally Fred came back and said he got this really good deal for us. After a couple more hours of talking this over and more and more discounts we agreed to the timeshare. We were told if we ever wanted to sell this back to the company they would buy this back because things happen and so on. We'll I lost my job making above minimum wage. I tried to contact Bluegreen and I was told I had to contac Pinnacle vacations and sell this through them, in which I did and has been for sale for sometime now. I keep trying to contact someone at Bluegreen but never get a return call.

I have tried to make reservations with Bluegreen (since I'm paying for this I should be able to use this)I was told they are booked and I needed to be more flexible on when and where I can go. We also told the salesman that my husband gets one week off a year and we planned on taking vacation the same time every year. Sure no problem is what Fred Wallace told us. But our reservations have been moved from one hotel on the beach to a hotel in the middle of town. I cancelled. I have tried to email Bluegreen several times but get no reply from them.

Nothing that was said to us during this presentations was true. It was all a lie to get their sales numbers up and get their bonus.

This is taken out of my bank account directly (no choice in this was given) on the 30th of every month. This has caused me to have alot of overdrafts because I have no statement to say this is comming out of your account.

I have to let some of my major bills go so Bluegreen can have their money.

This has put a tremendous strain on my financial abilities and has caused alot of disagreements between me and my husband.

i could go on about this but i will stop the fact is this company needs to be stopped somehow if anybody has a solution please let me know because everthing the salesman told me and my husband was nothing but lies to make a sale,

the way i look at it bluegreen broke the contract the day we signed before the ink was even dry because i have had enough worry and aggravation to last a lifetime with these people i have called them to come to some sort of resolution, the lady told me on the phone that they do not have to disclose everything about selling to a person they will find out about the hidden fees after they buy and i ask her, do what, you mean you rob people to get them to buy and she said if that is the way you want to look at it , i could not believe what she said to me and then she hung up All they care about is the almighty dollar, i am sick over this, that i could have trusted these people and from the looks of it im not the only one, they lied from day one, somebody help i stopped payment starting this month, i hate giving them any more money, because of all the lies,

In 2005 we went on the vacation to Myrtle Beach, on the street we were stopped and offered to go lo listen 90 minutes presentation about time share for 100.00. 100.00 dollars check for more fun sounded good and we aggreed. Presentation was not even close to 90 minutes, try more like 5-6 hours. After we were told about the whole point system, we can go anywhere we want, of course within hotels they owe, even Europe - sales price was over 20,000.00

It was way out of our price range, plus it was nothing we were interested in, we didn't want to get stuck with long term contract. We refused, sales person got the manager William, who made it sound like he was making us a very good deal - sales price about 16,000.00 of course for less points, and they will buy it back when we don't want it anymore. The sales person (do not remember gentleman's name) was telling us about the resort in Key West, where he was taking his mom and dad in a couple of weeks, that he is very happy with his points, (apparently he can buy them for the discount as an employee).

We told them we are not interested, it's still out of our price range, we were interfered in investments. The last thing we had to do to get that 100.00 check was to take a tour to check the hotel out, we were brought to one of the rooms, which was nice. We told to sales person and sales manager that we are not interested in taking our vacation that way. Once again sales manager William Barnes (we still have his card) came to us and was telling what a great investment it is, that they would actually rent our points. He said that lots of people buy it as an investment, that he would rent our points during important events and then resell the hotel rooms and he would collect 30% as a commission.

We got interested, investment, making money - renting our points, money would cover maintenance fees (they forgot to mention that they reserve the the right to increase every year) and monthly loan payments, and within couple of years we would be able to make some profit. But it was way too expensive . They reduced the price couple more time, till we got offered 8,000 points every other year for 9,350.00 dollars, but we had to give them I believe it was 800.00 check the same day, unfortunately it was affordable and we gave in, when instead we should have ran away.

We gave them 800.00 check, the closing process took about 10 minutes, we were rushed through everything, the lady asked us and gave something to sign that buying it it doesn't put financial burden on us, at the time it didn't. Anyway we were told they will buy it back, when we don't want it anymore. We signed for automatic monthly payment debit, because sending payment by mail would cost us more. They never told us that we have 5 days to look it over and void the whole thing. We left happy, we made a good investment in our future and that 100.00 check. Later that year I found out we were expecting, so we needed the money. We decided to sell our time share. I emailed them asking them what do we have to do to sell our time share. Respond was that they don't offer resale program and we should contact Pinnacle Vacation, they will sell it for us.

We did contact Pinnacle vacation and we have our time share for sale almost 2 years. Besides Pinnacle Vacation is the only company that Bluegreen authorize to sell through are able to transfer certain benefits are personal to each owner, namely membership in the Bluegreen VIP Program, including Basic membership (Bonus Time and Day Use at Club Component Sites). I paid over six hundred dollars to a company called Resale by owner.com to sell our time share while we are arguing with Bluegreen. They don't even call us back. They took our money but we get nothing in return. I filed a report with the Better Business Bureau, but due to the contract where the promise of buying back our time share obviously is not included they refuse to do anything for us. I started doing some research. There are lots of complaints in www.rippoff report.com about the way Bluegreen Corporation's sales people trick unknowing customers into buying their time shares. I read numerous complaints online about Bluegreen, turns out lots of people are going. One gentlemen mentioned that disappointed customers should file a complain with the Federal Trade Commission, I called them and reported the unfair sales tactics and lies they say to customers.

FTC told me I should file a complain with Consumer Protection Agency, so that's what I'm doing. I don't care we have sign the contract, but we signed it under duress. What we were told we are buying and what we got is not the same thing. We bought because sales people told us Bluegreen will buy it back. They used unfair tactics and misled us.

I'm not sure I found the resolution but as more people complain to authorities the better investigation will be done. Sales person to us promised to buy it back and now the blowing us off, because it doesn't say in the contract. Makes me so mad, I'm kicking myself in butt for beleiving. You need to file a report with better business bureau, the you should call Fair Trade Commission and tell them about your problem, call them at 22216606, or go online at www.ftc.gov, this one important government agency, the more people complain the faster investigation will be done. Then I did file a complaint with Attorney General of Florida as well online. And the last company you should file a complaint with is Consumer Protection Agency in Florida, www.helpfla.com. Please do, I'm incredibly aggrivated with these big companies taking advantages of simple consumers.

I can't afford to pay may fees anymore, i want my money back. And the company should be closed for all the lies and misinterpretations they tell customers in tricking them to sign the contract.

I gave them a $10,000.00 deposit on a land purchase which was 10% of the purchase price. They assured me financing was not a problem, as they had their own in-house financing. The agent that was working with us quit, and it was a nightmare since. They directed me to several lenders which lead to nothing. Then insisted I give them an additional 20%, ($20,000.00) for the in-house financing. Never received a closing date, or did I ever see my $10,000.00

My husband purchased a Bluegreen package in April of 1999. By September of the same year, my husband was dead- totally unexpected. I called to get out of the contract and was denied. I have since continued to pay for the cost of the property. I refuse to pay all the extra costs for maintenance. Therefore, I have already been locked out of the user options. I have no idea who to contact or how to find out if this is a lifetime debt or will I ever be through paying them. I can not get through to anyone who knows anything about this company and my debt to them. Therefore, I continue to pay (debited) from my bank account. What can WE do?

I am still spending money that I cannot necessarily afford. I could have used all of the money paid for my welfare. I have lost TOO MUCH already.Now they are requesting thousands of dollars in back maintenance. I don't have it. I never used the services of this company but once (April 2000) since my husbands death. I don't ever intend to use it because I am unable to drive that far.

We was told for any reason Bluegreen would buy back our timeshare if we did not like it or want it. Well needless to say, we are now trying to get Bluegreen to buy it back and they say they do not do it.

With the turn of the economy, we no longer want this timeshare.

I have been in sales for 30 years. I worked for bluegreen in bloomington, mn. for approx. 10 days before I got physically and mentally sick to my stomach.For 10 days they would train us on how to convincingly lie to prospects to get them to buy. At meetings the whole time was spent on salespeople explaining on how they lied and connived their way to a sale and giving an award to was judged to have perpetrated the best scam.

We bought a Bluegreen package 9-30-07 and promised the moon. We were told that fhe fees and taxes would not be over 200.00 a year. The taxes were 426.95 on 12-13-07. I called them and explained to the rep. what we were told a lot less than what the statement sayed, she was uninterestd about us and was very short with me. I went ahead and paid the amount PLUS 25.00 late fee. Now we got 2008 taxes report and it is 476.37 plus all the junk fees which brings the amount to 504.71 because I refuse to pay that amount.

We booked a 3 bedroom 2 bath suiet at Big Cedar Lodge for my mother-in-law,her sister and grandmother. When they got there no room was avaliable. They place them in a 1 bedroom cabin somewhere else and they had to pay a small fee for use of some walkingtrail that they didn't use. It is very upsetting that Bluegreen Resort is so incompetent. on 3-19-2008 I recieved a package from Resort Title Agency to sign some forms and mail back to them ( which I never did ) and have never heard another word from them and still don't know exactly what the purpose of it was. Thanks to Bluegreen Resorts we are being sent to collections for not paying the taxes and our credit has a blemish from now on because of us believing their lies. Then when the dotted line is signed everything is different.

My husband and I went to Gatlinburg, TN for our 2nd wedding on 2/4/2005 anniversary,while there we attended a Bluegreen Presentation. It sounded great so we bought into the program and I requested that the 2000.00 check I gave them not be deposited until Friday so I could transfer the money in to the account when we got home. We had already paid 1000.00 dollars for our initial sign up. The rep. gave us a written statement saying that they would not deposit the check until Friday of that week. Wrong...Lie..We left and by the time we got to the resturaunt where we wanted to eat they had deposited both checks and overdrafted my account. The reason I found out so quickly is my bank called to confirm what was going on.

I stopped payment on both checks and turned around an went back to bluegreen. I asked to speak to the rep, the finance manager and the site director. In the meeting i told them they could have there property and vacation program and i would like my checks back. They denied me. So upon going home I went mailed Bluegreen in Boca Raton Florida and cancelled everything. To this day I still have not recieved my 3000.00 dollars back. i have told all my friends and family about bluegreen and continue to spread the word about their business practices.

only consequence was that I lost 3000.00 and had to pay that and two 35.00 bank drafts back to my bank.

We purchased a timeshare from Bluegreen and was fine, then we went to one of their update meetings.We were told that you are so close to Silver if you buy Silver points you will never have to pay for maintenace fee's again nor will your children.Then she calls a man over and he says you are foolish not to purchase the extra points cause right now you pay $857 a year for fee's and just think the extra points will pay for your fee's they just kept pushing the you won't have to pay fee's over and over again. We gave in.

I called to pay the maitenace fee's with our extra points and was told in Nov. there was a change and that for 20000 points all it would take off is $200. I said we were misled and she said well things change. I told her that was our only purpose for buying the points and she said well things happen. I told her we didn't want the timeshare and she said you can sell it to Pinnacle or if you don't pay we will take legal action. Talk about a rotten company. i would warn everyone about their tactics.

I have an undivided interest in a resort called Shenandoah Crossing. Ever since Bluegreen took over, they have tried to pressure us into trading up to a Bluegreen points membership. We have not been interested. As a result, we have seen our membership dues escalate and have had difficulty trying to book reservations. In spite of that, and the fact that we have hardly used the property, we have paid these fees every year.

Last year we received a bill with no due date on it so I called in late January to find out how long I had before a late fee was imposed. I was prepared to give a credit card number if it was due right away. The Bluegreen representative told me not to worry, I had at least another couple of weeks and that mailing my payment would be fine. A few weeks later, I was sent a bill for a late fee so I called and explained the situation. That person told me not to worry, it would be removed.

I heard nothing else and thought all was fine until this year when I received my invoice for the new maintenance fees. There was a late fee with interest added. I called and was transferred to another department but got a message saying that all representatives were in a meeting. So I sent an e-mail. That was a week ago. Still no response. Calling again has resulted in being put on hold so long that I have had to hang up. I have mailed payment for my 2009 dues but did not pay this late fee as I feel I do not owe it. According to their rules, I cannot make a reservation and use my timeshare unless my account is up to date yet efforts to get this resolved go unanswered. I obviously need outside help but do not know where to turn.

Not able to use a timeshare for which I have been paying for many years (a member since 1989).

We have been Bluegreen owners for two years and started out with 10,000 points per year. Recently, we upgraded to 20,000 points per year as points could be used to pay the maintenance fee, or a part of the fee. We were give a schedule of points and the corresponding dollar allowance on the annual fee. A month later, the points value were decreased by about half when I paid the yearly maintenance fee. Was not happy but the schedule was marked "subject to change".

We were already owners of 20,000 points of Bluegreen but decided to up the points to 24,000. We rescinded within 5 days (documented). They continue to bill us for the 24,000 points even though the 20,000 points cost were taken directly out of our account. I was treated rudely by staff saying I had talked to too many people when trying to resolve this. I have spent hours of my time on this.

When trying to book vacations we have always been told there is nothing available. We just received a letter today saying that we have been foreclosed and that it has gone on our credit rating. We have always had perfect credit and have the money to pay it but refused to pay on something we canceled and they couldn't get straightened out. HELP! I keep meeting dead ends. Twice now since Dec. 23 I was told to call where we bought the points and get it straightened out. That would be ok if they were still open!!! I tried calling Joe who worked there and had given us his personal cell # but he said the site was closed, resorts were closing and he was pounding the pavement 2 days before Christmas to find a job since they were ALL let go from the Bloomington, Mn site. A very Merry Christmas from Bluegreen to all of them and now me. I have a call saved on my answering machine with Joe stating he was getting it taken care of and he had talked to corporate and it was being resolved.

I have spent no less than 10 hours on the phone to people trying to get this matter resolved. The letter I received on Dec. 23 said it was going to go on our record on Dec. 25! I have PTSD from a car/semi accident and am on disability and can't handle the stress caused. Phone calls are not returned and staff have been rude. My husband buy and sell properties and with this on our credit record will translate into a lot of extra dollars in interest or even getting turned down for a loan because of a foreclosure.

Well what can I say, we have never had a problem with Bluegreen and have been a very happy owner for many years. The call staff are always very helpful and we have never had any problems in making a reservation in all the years we have been owners. The MF are lower than most of the majour Timeshare companies and thr resorts are very well maintained with very helpful staff.

Having been diagnosed with cancer this year, treated with chemo and radiation, had surgery, treated again with chemo and had a second surgery my financial situation was pretty dark. I called Bluegreen and spoke with a young lady concerning the situation and asked if there was anything that we could do. Her response..she gave me an 800 number and said sell it then hung up. I called another person and explained the situation to him. We talked about how it could be refinanced. He (Mark) said that Bluegreen is not a financial institution and the only way to re-finance it was to upgrade which was not an option. Now they tell me that I have to pay up and the only way to resolve this is to pay it in full. What a lousy company this is that is very consumer unfriendly and cold hearted. Consumers beware of this company as their only goal is to get your money and the heck with anything else.

I have gone broke trying to pay everything (medical, mortage and timeshares) and the money has run out. I can no longer afford to pay the timeshare as my health is more important than a timeshare.

I am getting ripped off by Bluegreen. I cannot book a vacation to save my life, am paying monthly and now am being charged ridiculous fees for a property I cannot use. I want my money back but the people are too rude to even say no.

I cannot afford to take a vacation...cannot book one thru them and am going broke trying to pay for this. Now they are going to take the points I have paid for as theyexpire in March. This is causing both emotional and financial damage. I feel trapped with no way out!

After being an owner for 1 year and having vacation plans rejected a total of 11 times we are not trying to sell our property. At this point we just want to break even and get out of this scam. I think Bluegreen Vacation Resorts is one big scam. We were told one thing when we signed up only to be told by someone else that wasn't true. We have tried 11 times to book vacations and were told ALL 11 times that there were no vacancies.

We gave them multiple places and still No Vacancies. We were told at the time of signing up we could book vacations in a little as two days. Maybe - but you certainly won't be going anywhere you want to go. Every time we have tried to book we are advised that we need to book at least 6 months in advance. So for grins, I called to book 8 months in advance to 6 different places only to be told there were no vacancies. Why are there no vacancies? Bluegreen holds a number of units for their corporate clients. So if the property has several bookings Bluegreen will put a hold on x amount of units.

BUT Bluegreen is very happy to take money out of my acccount each month and I'm getting nothing in return. So, if anyone out there gets a call for a two night stay and all you have to do is listen to a presentation - DON'T BOTHER! What they say in the sales pitch sounds good, but it doesn't come true. They say what you want to hear, but in reality it isn't the way it works.

They take out $188 each month out of our account and when we have gone on vacation we have had to pay out of pocket because Bluegreen never has vacancies where we want to go. Right now with my business the way it is, I can not longer afford to have this money taken out, especially if I still have to pay for vacations.

I was convinced to convert my 2 fixed weeks at Harbour Lights, SC to the point system several years ago. The main reason that I converted was that as a silver member I could use my points to pay my annual maintenance fee. I have 15250 points left this year(2008). Prior to this year, this would have converted to $700 against my $1200+ maintenance fee(which by the way, went up this year). To my surprise and disappointment, I was told today when I called to pay my maintenance fee that there was a change in the conversion rate this year that my 15250 points only pays $300 toward my $1200+ maintenace fee.

I intentionally preserve my points with the express intent of using them to offset my maintenance fees. Had I had knowledge of this in advance, I would never have traded 15250 points which would have gotten me at least a 2 week stay at most if not all of the Blue Green resorts for a mere $300 toward my maintenance fee.

We bought the sampler package from Bluegreen everyone was great. AND THE IT HAPPENED< you never can schedule a vacation, 50% of thepeople you talk to are rude. They set you up for Bank Drafts and they never draft your account. You call to get them to fix the problem, they tell you they will but yet they fail to do so. I would not recommend anyone to go to there meetings, or to buy there product. its your typical time share, with more head ache.

Purchased time share and was led to believe that if not satisfied, which I have not been, Bluegreen would buy back the property. Today, I was told that Bluegreen only had an option to repurchase, and at this time, it was in an expansion mode and not wanting to repurchase, so it gave me the name of a resale company instead. As a time share owner, I have found Bluegreen's system unusually complicated to use. As well, the salespeople are patently rude and unhelpful. I feel as if I was duped in buying into a vacation club that would be easy to use (in the way of making reservations, etc.), and instead it has been an absolute nightmare. This company was not good about disclosing cancellation fees and other consequences, such as losing thousands of points upon cancellation, etc. Properties have generally been unavailable when I wanted to use them. The one property I did stay in at Boyne Mtn. was substandard.

Economic damage; general emotional frustration.

We bought into Bluegreen Corp. and had great credit for being 21 and 25 years old. Every time we tried to go somewhere they offered, there wasn't anything available. We were pressured into buying the Bluegreen agreement. I called and talked to a lady in Branson, told her my situation, and she said she would try to get me out of the agreement. I received the best phone call in my life a few weeks later stating that we would be able to get out of our agreement, with no refund (which we never asked for) and that it wouldn't affect our credit.

We tried to get a home loan to get a house and were told that our credit score was too low. I talked to a guy named Jamie at Bluegreen's corporate office. Told him we just wanted out of the contract and explained what went on. He said they never make deals like the woman made (who has since retired) and that I had been lied to. We continually tried to get out of the contract since we have paid thousands and never went on a vacation. He said if we paid up to date they would fix our credit but that we couldn't get out the contract. I paid them a $1000, and they started taking money out monthly. They stopped taking the money out in May; I haven't seen any withdrawals, and our credit was never fixed. Our credit scores of above 700 are now 560. We were aware of the Bluegreen maintenance fees but weren't aware of the yearly fee. Our credit is so destroyed!

I went to a free Bluegreen Timeshare presentation in Schaumburg, Il. about a year ago. I was offered a free vacation trip for going. The salesperson made joining the Bluegreen Timeshare program sound great. I could go anywhere,anytime I wanted using only the points I would receive through their program. I am not sure how long he said the contract was for but at the end of it, I would own a deeded property in Orlando, Fl. and Bluegreen would take care of all the maintenance and upkeep of the property. He said I would have first choice of anywhere I wanted to go because I was purchasing a Red Week which would take precedence over anyone else wanting to travel to the same place at the same time.

I did not read all of the contract, there were so many pages and it was getting very late. The saleman promised me that he was telling me everything that was in the contract and all I had to do was sign, give him a deposit and read the contract when I got home as I had three days to cancel if I did not like anything about the contract. I did as he suggested and became very alarmed at what i read. Much of what he was was a lie or was not mentioned to me at all.

I called the Schaumburg office on the Business Card he gave me and got only voice mail. I called the second day as well. Both times I left a message telling him to cancel my contract. I finally got him on the phone the 3rd day and told him that I did not want the timeshare that I could not afford this. He told me there was nothing he could do, that I had to send a written notice to Bluegreen Boca Raton, Fl to cancel and I had only three days to do that. He did not mention that at the presentation. I sent a written notice to cancel the very next day and sent it Federal Express.

I called Bluegreen aprox. 3 days later to make certain they received it and they informed me that I could not cancel the contract as the 3 day limit had expired. I told them my story above and told them that I had told their representative I was cancelling. I also sent the Federal Express notice as soon as possible after he told me this. ( The next day). They told me I could not cancel and that if I did not make the payments that I was bound by the contract and would turn it over to collections which would affect my credit, so I have been paying on this timeshare, I have paid three companies to try and sell it for me and I am at my wits end now because I have lost my savings by doing this along with the down payment and cannot afford to pay for this.

I am the only wage earner for a household of 4. It was 5 until 2 mos. ago. I have suffered a great deal of stress over this and can find no one to assist me in getting this company to cancel this contract. I am having difficulty feeding my family, I have to run up my charge cards for gas to get to work as I cannot afford to pay cash. The stress has affected my health to the point that I am seeing a Mental Health Doctor and am on anti-depressants.

In total I have lost approximatly $8400.00 and I am still in debt to the company for $11,310.00.

We were charged, including finance charges, over $2,700 for a package that we would have definetly not bought if it had not been for the RCI unlimited Getaways that the salesman told us was included in the sampler program, which the company denies we were offered. The unlimited Getaways would have been a means of us being able to afford to vacation for the next three years.

My wife, Melanie, and I have been owners at the Shenandoah Crossing Resort & Club in Gordonsville, Virginia since 1991. Through the years we have enjoyed being a part of the club. Unfortunately, for us, we can no longer afford the yearly maintenance fees associated with the ownership, currently $865.00.

In 1991, maintenance fees were low, in the $200.00 dollar range. The escalating cost of the annual maintenance fees is probably the greatest contributing factor to the Resorts depreciating resale value. The second greatest contributing factor to it's depreciating resale value is the recent buy out of Shenandoah Crossing to Bluegreen Corporation.

Let me explain. In 1991, we bought an undivided one-six thousandth (1/6000) interest in Shenandoah Crossing Resort & Country Club. We are owners. We own a deeded property located in the resort section in the Green Springs Magisterial District in Louisa County of Shenandoah Crossing and recorded in Deed Book 407 , Page 229 , of the Clerk's Office of Louisa County, Virginia. The Undivided Interest conveyed is Unit No. 4649D. Several years ago, the Resort was bought by the Bluegreen Corporation located in Boca Raton, Florida. When this happened, the UDI (Undivided Interest) type of ownership, like the one we own, took a back seat, so to speak, to the Vacation Points system being introduced by the new owner, Bluegreen Corporation.

And so, here we are. stuck somewhere in the middle with a piece of property that has no resale value because the new owner of the resort no longer sells this type, the (UDI). Year after year, we will have to pay maintenance fees to Bluegreen, till the day we die. Is this really legal? We have tried in vain to sell our Undivided Interest , on our own, and have learned in our efforts that there just isn't anyone interested.

And so, we wrote a letter to the top CEO of Bluegreen Corporation, Mr. George Donavan, asking him if he could take back the property for free. He gave the letter to his owner services manager, Ms Lorie A. Trauscht. She wrote back to us saying that there was quote simply no way that Bluegreen could take back your ownership. She also reminded us that our agreement with Bluegreen remains active and that we are still financially responsible. We can't even give it away! We've also sought legal advice and haven't found an attorney who's interested in or even knows how, to resolve our dilemma.

We are currently members in good standing with Bluegreen Corporation, the parent company of Shenandoah Crossing Resort. Our property is paid in full and there are no outstanding maintenance fees due. Filing this complaint is in essence a last ditch effort on our part, to avoid future financial disparity and hopefully, find a solution to our plight.