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Simplicity

Simplicity • Simplicity Drop-Side Cribs Recalled • CPSC Issues Warning Against Dangerous Simplicity Bassinets • Wal-Mart Selling Bassinets Blamed for Killing Two Babies • Missouri Baby's Death Blamed on Simplicity Bassinet • Nearly 1 Million Simplicity & Graco Cribs Recalled After Infant Deaths • Simplicity Nursery-in-a-Box Cribs • Simplicity White Lancaster Cribs • Graco Aspen Cribs Recalled for Suffocation Risk --- • Simplicity Complaints

kathi of pine hill, NJ October 27, 2009

I bought a 4 in 1 crib from target for my granddaughter. My daugther and I missed placed the hard ware for the crib.So I tryed to call the 800 number on the manul it didnt work. So I called target they said there is nothing they can do. Even when the vender is still around . The crib is now still avable on line.So there is no way for a customer to contact this company for anything.This could be a defact on the crib that caused a death and there would be no way to tell the company. Thank GOD its only parts i need. I need the hard ware and I would have understand that i would have to pay for them. Its my fault i miss placed the hardware.

But the point is 1,have NO way to talk to the company,2,have a crib i can't use because no way to get the hardware.I know retail and how its important to help your customers. At work when I was incharge I told all the workers 150% customer service at all times.I say this because everyplace I've worked had your number {comsumer afairs} ready for any customer how wonted it or needed it.Target says they don't have it.Where is my customer service. I never had a problem getting hold of a company for any reason.

I NEED THE HARDWARE FOR MY CRIB NOW.This is my fault we MISS PLACED it but,the vender should be there to stand by there product.Also what if I just bought it on line and needed help with putting it toghter or the hardware was missing for the new Item how would I get help.I do have the receipt still. please help me.

Andrea of Longmont, CO July 27, 2009

After my daughter was born, we bought a 3 in 1 Simplicity/Graco crib (2004). She used it with no incidents (thankfully!!) through the toddler bed stage. When I found out I was pregnant with a 2nd child, we planned on using the same crib. Around the time my son was born (Sept 2008) a recall was issued, unbeknownst to me. When I found out about the recall and possible dangers that both of my children were exposed to, I attempted to contact people for a repair kit/explanation/refund -- ANYTHING. I was unable to reach anyone by phone, but submitted a request online for a repair kit. That was atleast 5 months ago. Now I called to find out why I had not received a repair kit/explanation, etc and find that according to GRACO, Simplicity is out of business and no longer operating with their company and that they cannot help. I find out that Wal-mart is issuing refunds, but only for those cribs purchased between 2005 and 2007. So I ask, what am I supposed to do with this thing? It has not lived up to its promise, had endangered my children as well as cost several others injuires and their lives. Who will pay?? We, the consumers will -- and as long as these companies get away with it, they will continue to do it. I wish that everytime I had an expense that I could not/did not want to pay, I could just "go out of business".

Dana of Moline, IL June 25, 2009

Leaned over crib rail to place child in and top of rail snapped in two at the seam were they piece wood together. pinched my stomach and left small bruise, If my child would have leaned against it and broke it could have fallen through to floor and been severly hurt and could have received abrasions.

Blair of Battle Creek, MI April 21, 2009

The rails underneath my daughters crib mattress fell from underneath her in one corner. I was in the basement and barely heard her scream. When I reached the top of the stairs I couldn't hear her anymore but decided to check on her anyway. When I walked into her room her face and neck were being smothered between her mattress and crib. Her feet were dangling on the floor and she could hardly breath. Had I not heard her she would be dead. I took pictures of the crib and of her face and neck and we threw out the crib. This crib had a recall on it 6 months after we bought it for the drop gate falling out and smothering babies. We have only owned the crib for 2 years so I have no idea why this would happen. My daughter is ok but had I not heard her she would not. I'm having trouble sleeping and will be seeking help.

Megan of Greenwich, NY April 6, 2009

Megan of Greenwich NY (04/06/09)
I have a Aspine Nusery in a box Crib. The wood is spliting and cracking on side also side rail comes down. Went to contact Simplicty to find my email sent back and no customer service to help me. I think it is wrong for this company to still selling items and not being able to contact them about product. Also when I went to contact them about the crib found out my crib was recalled and I have no way of getting parts I need.

Tyler of Centerville, IA March 19, 2009

Tyler of Centerville IA (03/19/09)
Ihave a simplicity baby crib and the model number is 8755hw ther are several recals on a lot of the other model numbers. I tryed calling the number on the crib and it is no longer in service. These cribs are not safe the side that folds down does not stay up if it is bumped or touched in anyway. My son has fallen out of his bed due to this.

Kristen of Dauphin, PA March 11, 2009

Kristen of Dauphin PA (03/11/09)
I went to sell my daughter's Winnie the Pooh Bassinet on Ebay only to find it had been recalled. I am very upset to find that I am unable to sell it and that my child was in danger. I am hoping to get a full refund of this product! I used the information underneath of the bassinet for the perpetrator section. I am looking forward to hearing from you in the very near future!

I am unable to sell the bassinet and my baby girl was in danger for six months of her life. You should be very lucky that what happened to those other baby's didn't happen to mine!

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