I purchased a Safety 1st swing back in Sept (it was on sale for $49.97 from reg. price of $99.97)..Model 53190C..for our grandchild (shower gift so it wasn't used until 2 wks ago-baby arrived in Jan) -3rd time it was used it wouldn't work..My daughter changed batteries but still wouldn't work..Called Walmart & they said this model is outdated & couldn't replace & wouldn't refund money...only $20..Can u pls help us with a replacement? They really like the swing & just want it fixed..no address to contact for replacement parts given on website other than USA..
Consumer Complaints & Reviews
Purchased the Safety 1st Easy Care booster seat for my 7 month old son. I had issues with it from the beginning. The straps used to hold the booster seat to the chair do not stay in place causing the booster seat to move whenever my son does. The backrest pops off when he leans on it. A complete waste of money and a serious hazard for infants.
Infant son fell off of chair while in booster seat. Backrest pops off easily and seat isn't secure enough to the chair causing my son to fall off
My son was about 2 week's old, i was in the bedroom with him, he was in the safety first baby bouncer, the design if i remember correctly was Mickey Mouse, i picked up the bouncer and i go to walk out of the room it started to fall apart, as it was falling apart i was going down to the floor my baby went forward and hit his forehead on the wooden floor, my husband came in the room because he heard the thump, i was screaming oh my god it fell apart, we did take the baby to be checked, dr. said i think he's okay, we did take picture's of his face all swollen and black eye's, we did at the time it happened tell the store or comp. what happened and they must take it off the shelf, they agreed
this was in 1996, but you know what my son thru the years has struggled in so many ways that i keep going back to that day and wonder is he having a hard time because of the fall, in my heart i feel it is, he walked late he talked late 5 years is late, and still his speech is not that great, he was a quiet baby, did not even cry that much, used sign language to explain himself, he had tutors, went to early start program, my husband has spent so much time in his homework, but it's not clicking,he's failing 6th grade, will be going to summer school, i said to my husband he should have an mri, maybe something is wrong, if so let that company pay for special schooling, i am working on everything now, picture's paper trail, dr's, and that is my story, which still haunt's me to this day.
A child was sitting in a safety first booster with the tray attached. She leaned against the tray and it just flew off. She was not that heavy and she should have in no way been able to move it but the part where the tray is supposed to have pieces that stop the tray from moving are spring loaded and one of them came off and away the tray went. The momentum of the sudden movement caused the chair to rock. If I did not have the seat attached to such a chair with a sturdy base it would have sent the whole chair flying, not just the booster.
the child was scared and I refused to ever use that type of system until it got fixed. From what I see on the new ones they are in better form and there is actually a piece of plastic molded onto the tray to prevent this from happening.
