I thought the Safety 1st Tubside Bath Seat was great! I used it with both of my children and it was very useful. The only negative thing I would say about it is that because babies grow so fast I was only able to use it for a short period of time. And the underside if the leg openings are not a smooth surface so when my little ones would try to escape the seat, or when I pulled them out, their legs would sometimes get scratched up. I loved the swivel feature, it allowed my babies to chase their toys instead of being stuck in one place.
Consumer Complaints & Reviews
This seat gives an illusion of safety. My nearly 7 month old son drowned to death in it. Parents please be aware. I wouldn't ever want another family to suffer like mine has. I lost my child a piece of my heart and my life
I emailed the safety first company about in my opinion a very unsafe bath tub. Every other day I received an email with a new question about the product, so I got fed up and called them. I explained the bath tub was very unsafe because the baby slips down during the whole bath. I explained that I find this to be very dangerous. The women I believe was named Jenny told me I didn't like the design and they could do nothing for me. This caught me off guard as I had called simplicity about a problem with my pack and play and they were extremely apologetic and were more then happy to replace the broken piece no stings attached.
I hung up with this women and emailed the person who had been emailing me every other day with her questions she could have asked me in the first email. I said I was extremely disappointed with the service I had received. So, as I was fuming that this women manipulated what I had said into me not liking the design of the product I decided to call and speak with their corporate office. I asked the women who answered for the corporate office number. She told me to her knowledge they were corporate. ( I was thinking she should probably know if she was a corporate employee but whatever).
I then said OK well, I would like to speak with a supervisor. She said they were all in meetings. So I told her I would like them to call me back because I believe I have an unsafe product and I was not taken seriously by the safety first company. I explained the flaw in the tub and now I tell her I do not care about a refund or a replacement I just want to be 100% sure that this is documented so a child does not drowned in this unsafe tub. I will not be using it any longer but other people might. She said she would have a supervisor call me back. Well that was yesterday afternoon I have not gotten a call back and people have now given their baby 2 more baths in this tub that endangers their babies lives every time they use it. Basically what I am saying is I can not believe a company named Safety First would not take a safety complaint seriously. I liked the design of the product that's why I bought it, I do not like that my baby face gets water level if she wiggles at all.
The seat has an issue with entrapping the infants arm near the side of the seat. The biggest Concern I had was with mildew forming under the swivel area of the tub and I did not notice this until I went to reposition the unit farther from the faucet. I had to drain the tub with my wet infant in it after I dumped the water on him to rinse the soap. He had already been exposed to the contaminated water and I do not know how long this happened.
