Complain about a product or service

Pampers

Jodie of Cape Town, South Africa November 12, 2009

I purchased a pack of Pampers Active Baby 4+ and I am extremely unhappy with the quality of the nappy. Since using this pack my I would have to change my daughter in the middle of the night because the nappy leaks. The nappy is the correct size for her weight and according to the promoter the nappy should last throughout the entire night. I find this unacceptable because these nappies are very expensive.

Marg of London, ON November 11, 2009

Using pampers on my 13 month old grandson. Size 4 pampers 22-37 pounds. The baby is 24 pounds. He wakes up soaking wet everyday, also some of the diapers are starting to desinigrate leaving a gel like substance on his body and in his pyjamas.

zanel of fourways, South Africa October 17, 2009

my son is now 6 months old and I am extremely disappointed with the quality of product as well as service I have gotten from pampers. Recently every time I change my son the diapers are completely unusable as the are torn on thesides and do not even have fasteners on them, I have had throw away half the diapers in the pack. So I decided to phone the 24 hour helpline on the pack and as a result I was hung up on numerous times and have not been able to lay anycomplaint.

So I went to the shop I bought it from, and they also tried to get ahold of pampers with no luck either. I am very disappointed and fully intend to start using a different brand, and I am going to spread the word to all other parents to not use pampers due to the lack of quality but most of all the disrespect to customers, and poor service.

Reshana of Port Elizabeth, South Africa October 1, 2009

I was using Pamper nappies for my baby since birth but could not affort it anymore so i changed to huggies dry comford for about two months. I now then changed back to papers super absorbent nappies because huggies wasnt working for my baby since it did not keep her very dry. Im very upset because now paying so much for a nappy that is still not keeping my baby dry and burns her bum. What do I do?

stacie of barnsley, United Kingdom September 24, 2009

i have always used huggies nappies but changed to pampers simply dry as the packaging says that they are super absorption but when i have been having to change twice during the night because my daughter as been left wet thre i am NOT happy and think they shouldnt be avatised as SUPER absorption when they are clearly not

Tina of Brampton, ON September 17, 2009

I have been purchasing Pampers religously since my son was born 2 years ago and am very unhappy with the last large box I purchased. Almost every diaper has the left tab rip right off. I buy Pampers because they are suppose to be better and to spend the extra money and go through them twice as fast does not make me happy.

laura of sunderland, United Kingdom September 7, 2009

used pampers before and had no problems. used simply dry and brought baby out with a really bad nappy rash. used bepanthen and didn't clear. changed to normal pampers and rash cleared. also nappies can't hold as much fluids as others and keeps bursting when on over night

gemma of uttoxeter, United Kingdom September 7, 2009

i used the simply dry nappies and they bought my son out in a rash. i thought it was just nappy rash but then a changed nappies to huggies and the rash dissappered with in a few days, his rash has stayed away but wen i treid him in the papmers simply dry the rash came abck so i jnow it must be the nappies

mike of fife, United Kingdom September 6, 2009

Have bought box of size 4 the jumbo baby dry.Most of them are ripping right off at the stickybits at side.Box was given to us to help out as times are hard at the moment family member has passed away and there is no receipt for box bought from asda.it would be nice to think pampers could see how this is there mistake and would atleast send box out to us for our child as on stricked budget and every nappy is counted for.Thank you for taking time to read this and hope here back soon.

lubna of Abu Dhabi, United Arab Erimates September 3, 2009

i purchased Pampers last week the jumbo one with 72 diapers in it. to utter shock, all of them are damaged, the crystalls inside coming out and also the cotton. my baby is five months old and now we will never buy Pampers brand. They boast about the quality and i sthis what we get? we lost the money and trust in Pampers.

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