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Consumer Affairs


Gerber


Consumer Complaints & Reviews

I'm writing this email because I just opened up a container of diced apples and as I was draining them, I found what appeared to be a black smashed bug. Absolutely, I'm disgusted by this! How can this possibly be in the food I'm feeding my child? I think we just purchased our last product. Not to mention, the foods not cheap.

I was feeding my son peach yogurt this morning and dipped in the spoon and pulled out a big black chunk of plastic/rubber, so I emailed Gerber, no response. I posted on Gerber's Facebook page, no response. I called Gerber. They want to send us coupons. Coupons! My son could have choked to death. Not to mention, that's absolutely disgusting. I understand mistakes are made, but I would appreciate them being more serious about this! I am highly dissatisfied and will not be purchasing Gerber anymore.

My mother died on Oct 14, 2011. My siblings & I was preparing for her funeral. We chose a funeral home & gave them all of her policies. Behold to us the funeral home called & stated that the Gerber Insurance expired on February 2011 when my mother turn 80 yrs old. I looked through all of my mother paper & all of the other insurance company sent her statement each yr regarding her dividends. She never received anything from Gerber; no letter or anything regarding the status of this insurance. The consequences is that we were responsible for the about of that was not covered. I called them up & inquired about this & sent an email & I asked the person in customer service & he stated that she purchased term life & she should have purchased whole. Well, term life is all that I see that Gerber advertised. My mother paid on this insurance policy for 20 yrs. This insurance company is bogus. They constantly send me mail every year & it always states term life.

I really enjoy Gerber products and have used them on all three of my kids. I know mistakes happen and I would like to report a problem with Apples and Cinnamon with oatmeal stage 3 foods. First spoonful out was a long blonde hair. No one in this house has long blonde hair.

I bought life insurance for my mother in 1985. I have paid $1,930.50 for a policy. They now tell me it is only worth $1,581.00. They continue to charge me for coverage.

I was feeding my baby Gerber 2nd Food Pears this morning. He ate a few bites the I dipped the spoon in the jar and pulled up a spoonful of pears and there was a little black worm in the pears! I pulled back the spoon looked at it and there it was, wiggling around! I put it in a zip lock bag and kept the food. I called Gerber and all they want to do is send me coupons! ** I don't even want to feed my baby Gerber at all after finding a worm in his food! All I have to say is, you better hope my baby don't get sick! That's gross and I will let everyone know about this!

I love how all of the consumers with complaints on this website do not seem to speak English very well.

It seems like the same person typed them all.

I was feeding my 8-month-old baby an applesauce Gerber stage 2 baby food and after he got two teaspoonfuls, I dug more into the jar and got a maggot or worm like curve brown cooked looking gross insect. I was very upset because I have like ten of them in my cabinet. I called Gerber company and told me that no one had ever called with the same complaint that's why it had to be analyzed by the lab. Someone just came today and picked it up. It's really gross and I'm never buying Gerber in my life.

Last February 15, 2011 at 8:45 am, I purchased Gerber in one of the popular supermarket here in Cebu City. So then, I feed my baby with it as soon I arrived home and to my surprised after 2 succeeding feeding, I noticed something unusual. Eureka! It was molds inside the bottle mix with the food. I hurriedly checked again the expiration date and it's 2012. So, why there are molds on it?

I was alarmed that I forced my baby to vomit and release the staff he eats. At first, he was doing well until such time that he just wanted to vomit again and he was fussy most of the times.

It was noon when I went to this so called supermarket and told them about the issue. They promise to assist with the problem and call the supplier to forward the matter. It was evening that I still didn't receive any call. I went back to them and get back the item I purchased from the grocery. They just call again and confirmed that the supplier will call.

And so it happened. The representative called me but a point of washing from being not responsible in the issue. Instead, he asked me to call the customer hotline of the product producer. I then talked to a customer representative and stated to her what had happened. They just did the routine way of handling the customer problem I think. Promised to send someone to check on the item and have it tested in their laboratory.

Until now, days had passed, there's still no call or did the things the customer representative assured on her statements. The next day after, my baby had high fever and became fussy. Not much enough sleep and always uneasy. My disappointment and anger arises. Seeing my baby suffered from the circumstances.

Somehow the medicines and precautions advised from the doctor had helped to cure him and avoided to worsen the situation. Still, I'm hoping for his total healing. To the company, they must act ASAP.

I bought my daughter the Gerber Chicken Weineys and she is on a strict diet. She was only eating 1 meal a day. The next day she got really sick with 104 and up temp. I took her to the doctors and she had salmonella poison! I called Gerber and told the lady what happened and even the doctor told me it was from the Chicken Weineys but the Gerber lady told me it could be your water. No, I had it tested! So they said they would send someone out to get the left over a week later. They finally came out. They tested it and said it was negative for it but had a funny odor and texture and the look of it wasn't right. A few months went by and I got a call from the health FDA. Sure enough Gerber lied! What company would sell it and know it may be contaminated. My poor daughter was sick for over a week, and yet they lied to me to cover their own butts up while innocent kids got sick!

My name is Cynthia and I am calling from NY. Yesterday, I was feeding my baby with the Gerber food. After two scoops, I realized that my baby was chewing on something. When I looked, blood was coming from his mouth. I opened his mouth and when I looked, it was a piece of glass. I called up Gerber at the same time, they told me that they are going to send me an envelope to put the piece of glass into and sorry for the inconvenience. I am sending a warning to all moms to be aware of Gerber food. This is very serious, it can also cause infant's death.

I have been feeding my 10-month old Gerber 2nd foods. On two separate occasions, I have found a short hair in the tub. The first time, it looked like an eyebrow or nose hair. The second time, it looked like a shard of hair like you get from a haircut. I am sure these hairs were packaged in the food. It disgusts me to find that others have had the same issue.

I fed my 9 month old stage 2 Gerber fruits and vegetables. Twice, on two separate occasions, I have found a strand of hair in these containers. I am almost 100% sure they were not my son's hair or mine. I contacted Gerber both times and twice they assured me this has never happened. The first time the sent me coupons. This second time they sent me a pre-paid envelope so I could send the hair for testing which I gladly did. Where do I go from there if the test confirms it's a hair from an employee or even worse a hair because of infestation? My child did not ingest the hair either times, however, he could have!

I recently purchased your Gerber Sippy Cups for my son and daughter. They say non-spill and leak-proof. Well that's not the case at all. My son put his cup on the couch and a couple of minutes later there was a big wet spot there. I thought I might have put the lid on wrong but that was not the case at all. They just leaked. I thought maybe one but both, so I had to return them. I was not happy about it. I have to go out of my way to return it.

I purchased a glass jar of stage two sweet potatoes for my daughter and as she was eating it and I noticed a film floating in the jar I immediately stopped feeding it to my daughter. I dumped the jar of food into a bowl and pulled out a substance that looked like a piece of flat Styrofoam. I researched online what it could be and I think it is BPA what they seal the jars with which can be harmful if ingested. I called Gerber and they said that this is very rare and can happen during the heating process, but indicated it was BPA free not sure I believe that. They said they would send me out a prepaid envelope to send it to there lab to have it examined and call me with the results. Should I send it to them? The next couple of days that followed my original phone call I became a little scared and called back and ask to talk to a supervisor to make sure if my baby had ingested any of these substances if I should be worried the lady on the phone said I should not worry. As a parent what should I do really I am extremely worried after doing my research. I don't feel that Gerber has done there part to rectify the situation on hand and now I have read other complaints with the same substance as I have found. Please Help!

oct 21 2009 i made my 2 1/2 year old son gerber graduates spinach and cheese ravioli, he bit into the first one and spit it out because he said ther was something hard in it. what he spit out was a small piece of glass. it did not cut his mouth, thank god. i called the company and they said they would send somebody to my house to pick it up so they can investigate the can. the person picking it up contacted me and won't be here until the 25th. i'm concerned that if the glass was in my son's can it might be in another can. i hope not, very scary stuff.

i have a 6 week old baby boy named nathan,and we started bottle feeding him at around 3 weeks old.now i always saw gerber has a leading company for baby merchandise,so i went out and bought several items,such has blankets,clothes and feeding bottles.which is where my disapointment comes in.all the bottles that i got have are 5 oz bottles,and everytime i try to feed him,they leak like a river around the nipple,and it's not a faulty nipple,they all do do it.it's not very pleasant when your baby is hungry and you try to feed him,and all it does is pour down his neck.so i put a playtex nipple on the bottle and my problems were over.so i went out and purchased playtex bottles and they work great.

i don't know if there was a problem with does bottles,or was i a victim of 5 bottles that didn't work.....and also the gerber sheets that i have,one wash in gentle cycle and when i took it out it had a 6 inch rip.i think quality control needs to stop sleeping on the job.these are our babies,and we put our trust in these people to give our children quality products and service.and at the price we pay for these products,we demand a little more attention to these matters.so i hope that in the future,i can expect better quality and less worries.

I purchased several containers of Gerber Stage 1 baby food for my 4 1/2 month old son. I was feeding him a container of the Squash and there were thin sheets of plastic almost like ceran wrap. The pieces were at least the size of a nickel. I called and they took my information and will send me a label to mail it back and they will reimburse me however this does not make me feel comfortable about the other foods. This also does not make me feel better about the entire container being fed to my son, what if he swallowed some? This is food for babies and should be held to much higher standards and simply being reimbursed does not solve the problem.

I was feeding my 15 month old son a Gerber Graduates dinner (pinwheel noodles and chicken with peas)May 6th, 2009 and as he was almost done I found what I thought was a pea with a black spot. With a closer look I realized it was a worm that looks like a huge maggot with black spots and what looks to be the back half of a cricket! I am discusted! I thought this was a trusted company! They're response: It doesnt happen very often (well take a look at all the similar stories on here, because it happens way too often) They offered to send me coupons and send a prepaid envelope to send it back to their lab and have it tested. Should I do that? They said they can guarantee that it was sterlized during the canning process. Well this isnt canned, a seal is slapped on and no one could explain to me how that sterlizes anything. I asked the supervisor if they would be notifying the store i bought it from in case there were other infested products and they refused. I am horrified and I will never buy another Gerber product again!

My sister was feeding my 7 month old daughter a jar of Gerber 2nd foods squash. After getting about 1/4 way through the jar of food my sister called for me to come into the room where she was feeding the baby . I was shocked when she showed me the spoon with a staple on it! Thank god she had caught it before feeding it to my daughter . I immediately called the number on the side of the container and told the lady what had just happened. She was very polite , took down all my information and told me that She will be sending me prepaid postage to send the product into their lab to be tested. She also told me The lab will inform me of the results and send me coupons to reimburse me for the food. However I'm not sure that it is enough. What if my daughter had eaten the staple. She could have been seriously injured. Afterward I searched the company online and found several other complaints much like mine where others have found things such as maggots and even screws in the food. Something needs to be done to ensure that our children will not get hurt.

I was introducing the Gerber graduates to my 8 month old son. These were the finger foods that he is able to chew and then they melt in his mouth. The purpose is to help babies ease into self-feeding. He did very well. After eating 10-12 of these, I went to give him more. I happened to look in the canister before getting another handful. I saw something, emptied the contents of the container, and saw a dead bee. There is no mistaking it is a bee (black and yellow stripes, wings, and everything). It was smaller than the actual food, so he could have easily consumed this if I hadn't looked.

I took several pictures of this as well. I called the pediatrician, and my son is O.K., thank God. I called Gerber to notify them. The lady said she had never heard of such a thing happening, went on to tell me of there insect control practices, and requested bottle and store information. She stated she would send me a package to send this off to their lab, where they would then send me the lab results and a voucher to replace what I had bought. After hanging up, I realized she had not taken my name, address, or phone number. I had to call back, they had to track down the lady who spoke to me, and then she got the information.

I have not slept well since, am outraged and anxious, and scared to death of everything I feed my child. We use Gerber for nearly everything. My son is healthy, and I am also fortunate as I am allergic to bees.

1/27/2009 about 12:30pm was feeding my baby girl. The Gerber white turkey stew with rice and vegetables.which I all ways buy them along with gerber snacks . i open the container put it in the mirowave to be warmed and started feeding her. she ate a least half when i notice a bug floating in the juice i am so upset not kinowing how many bugs she have eating. called gerber to tell them and they want me to send it to them and will give me some coupons

she surffers from alliergies. dont know what kind of bug this is im just a little scared for her

I was feeding mo seven month old son ger graduates finger food while he was watching tv. I pulled of a clump of puffs, thinking nothing of it i started to braek them apart to feed to my son. when i started breaking them apart i found a dark black thick piece of hair stuck in between two puffs. immediately i felt sick and tried toe get my son to spit it put but the puff already melted.

It's been a few days since I stop feeding the contaminated stuff to my son. His runs have stopped and he is feeling better. But what if someone else child eats this stuff and get sick who know what kind of hair it is and how many jars it's in.

I have been purchasing Gerber Graduates Pinwheel with chicken and peas for quite some time now. My son recently has beenm tested positive for E-coli. I have also recently noticed that this brand and make of Gerber Graduates have been pulled off the shelevs

I am very concerned. I would like to know why this item has been recalled and if this is where is came in contact with the E-coli bacteria. No one in my home or at my sons daycare has this and it has been a long haul in his reconvery. Please get back to me asap. Thanks

My son was eating gerber graduates raviolis in his highchair I noticed him keep chewing an chewing then he spit out a screw. a screw was in one of the raviolis thank God he didnt swollow it. i called the numb on container an they said they were gonna have someone pick up the screw and container for testing

im just scared for what could have happened of for the saftey

I purchased 3 Gerber 9-ounce bottles at Walmart, and they are supposed to be slow flowing. The contents come out in a stream. I'm not pleased with the product and have not got a receipt, as it was a baby shower gift .

The baby has been spitting it all back up and chokes. We have not used the bottles since.


I too was told that the Gerber Company was giving away savings bonds, this from my childrens doctor & again by the WIC office. Now tell me how doctors and WIC offices got incorrect information? And passed it along to unsuspecting parents. So someone scammed unsuspecting inpoverished parents out of private information, who only had the welfare of their children in mind. That is very mean and sick if you ask me. And when gerber found this out why was there not a rebuttal nor a federal investigation or investigation done? I do have the address and my request was returned when I inquired as to the where abouts of the savings bonds.



My wife found an apperently cooked maggot in the bowl of pasta pick ups we fed our son. This was over a week ago and we have not recieved the pre-paid postage to send it back yet. It seems to me the longer it sits in my fridge the worse the condition of the food. Now I wonder if I should send it back at all. Will I give up any rights legally?


I was and still am outraged that this happened and at the slow response to send out the return postage so this can be checked in their lab. How do they know there are not any other bowls of food out there with maggots in them?. It did not cause any illness to my son (thankfully) but it is a terrible thing to see in your child's food. We have not and will not use the product again.


I have spent a lot of money on Gerber baby bottles and nipples. After one or two uses the nipples start to squirt out the formula rapidly and causes my baby to get too much food and sometimes coughs from the rapid release of milk. These are slow flow nipples and cost 4-5 dollars for two of them.

I am very mad about this and don't enjoy running around my kitchen trying to find a nipple that wont drown my baby in milk, while he is screaming his head off cause he is hungry. I wish i could find a decent brand of nipples for my baby, I guess I'll just keep looking, but they wont be getting any more of my money.


I went to pick my 9 month old daughter up from daycare and one of the teachers told me that there was a stick in the baby food jar. I later remembered that the night before I was feeding her from the same jar and she was choking and gaging on something I thought I might have fed her too much too fast and so I gave her a chance to try and cough it up herself but it seemed she was struggling so I yanked her out of her walker and put her over my knee trying to get her to spit it out and finally when I got it out of her throat I noticed it wasn't food.

I was confused as to how she got it in her mouth. She didn't want any more after that so I gave her a bottle. I still have the jar of baby food. I am very upset at this especially now knowing what caused her to choke.


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